General Manager – Automotive Division,

Full Job Description

Key Responsibilities:

• Function as Head of the Profit Centre of automotive brands (New) and deal with the overall responsibility of the business unit
  
• Champion Customer Satisfaction Standards and attain objectives
  
• Enhance Dealership Image
  
• Set up and communicate Customer Satisfaction Standards throughout the organization
  
• Review CSI/SSI and respond to customers’ needs as required
  
• Set and achieve financial budget and business plans for the dealerships
  
• Develop and grow the business & maintain market share
  
• Seek new business growth areas, where they demonstrate synergies with the existing business.
  
• Provide strategic direction to the division by guiding the process of formulating Business Plans
  
• Maintain Operational and Budgetary controls
  
• Formulate strategies for Asset Management and Inventory Control
  
• Formulate the ‘Pricing Strategy’ to improve market share
  
• Establish and maintain effective working relationships with Group Functional Departments, viz. Finance Department, HR Department, Credit Control Dept. IT department etc.
  
• Conduct regular Departmental Review Meetings and the Quarterly Management Review Meetings (BSC) to review the objectives, problems and accomplishments
  
• Establish and maintain excellent and effective working relationships with Principals
  
• Maintain and enhance the image of the Dealership in the market
  
• Proactively plan new marketing strategies in consultation with Principal’s official marketing agency, and monitor execution through the marketing department
  
• Review Incentive Schemes that motivate employees to achieve the best results
  
• Regularly monitor all the expenses of each Department to effectively manage the same
  
• Monitor implementation of procedures to ensure safe and attractive work environment
  
• Plan and implement any developmental works to the facility
  

Requirements:

• Graduate in Automobile/Mechanical Engineering and 15+ years’ experience in the automobile business
  
• Experience with Chinese brands will be added advantage
  
• Leadership capability and people management skills
  
• Good communication and customer service skills
  
• Problem solving ability
  
• Financial and accounting skills
  
• Brand management and market analysis experience
  
• Strategic planning and budgetary management
  
• Technical and product knowledge
  
• Good decision making abilities