Logistics Coordinator - SETC Bahrain

Full Job Description

Receive Enquiries and Provide Timely Acknowledgment and Quotation:

1. Respond to inquiries from internal and external customers promptly.
2. Provide timely acknowledgment of the inquiries and prepare and send out accurate quotations based on the customers requirements.

1. Track and follow up on all quoted orders internally and externally.
2. Ensure proper communication and coordination with relevant teams to ensure the closure of opportunities.
3. Maintain a database or CRM system to track the status of quoted orders and customer interactions.

1. Liaise with external vendors such as airlines, shipping agents, trucking companies, etc.
2. Negotiate favorable rates and services based on the company's requirements.
3. Maintain good relationships with vendors to ensure reliable and cost-effective services.

1. Build and maintain relationships with customers, vendors, and other stakeholders.
2. Address customer concerns, inquiries, and provide necessary support.
3. Foster strong relationships to ensure customer satisfaction and repeat business.

1. Ensure compliance with all documentation requirements for inbound and outbound freight movements including air, road, sea, or courier shipments.
2. Verify and prepare the necessary documentation for customs clearance, regulatory compliance, and other legal requirements.

1. Coordinate with relevant parties to ensure timely booking, pre-alert, and uplift of cargo.
2. Monitor the progress of shipments and take necessary actions to resolve any delays or issues.
3. Coordinate with customs brokers and other stakeholders to ensure timely clearance and last-mile deliveries for door-to-door consignments.

1. Create job cards or work orders for each freight transaction capturing all relevant details.
2. Update billing systems with accurate cost and selling prices for proper invoicing and financial tracking.

1. Liaise with the finance department to ensure timely issuance of invoices based on completed transactions.
2. Follow up with customers to ensure timely payment as per credit terms and requirements.
3. Coordinate with finance on any payment-related issues or discrepancies.

1. Maintain files and file registers to organize and store all physical records of freight documents.
2. Implement a system to manage and organize digital records for easy retrieval and reference.

1. Prepare daily, weekly, or monthly reports on freight and logistics activities.
2. Submit reports to management or relevant stakeholders within the specified timeframe.

These responsibilities require strong organizational skills, attention to detail, effective communication abilities, and the ability to work in a fast-paced environment. Additionally, proficiency in relevant software systems and knowledge of freight forwarding and logistics processes would be beneficial in this role.

Job Type: Full-time

Pay: BD430.000 - BD500.000 per month

Experience: Air, Sea, or Land Freight: 1 year (Required)

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