What Content Management Skills Jobs are in Bahrain?
Showing 3 Content Management Skills jobs in Bahrain
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Building 173, Road 2803, Manama, Bahrain, Bahrain,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.
**RESPONSIBILITIES**
The primary responsibilities of the role include:
**Sales & Marketing**
+ Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.
+ Filing system must be accessible and accurate at all times.
+ To have a tracing system for follow-up work by the sales personnel you are assigned to.
+ Department's policies and procedures, training and development manuals, and relevant sales and marketing reports.
+ Minute meetings, transcribe and distribute to all relevant parties.
+ Retrieve and deliver departmental mail.
+ Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.
+ Assist in the preparation of the hotel's month - end report and annual budget.
+ Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.
+ Availability and storage of sales - related collateral.
**Reservations**
+ Ensures that all reservations are handled according to Ritz Carlton Brand Standards.
+ Handles reservation requests received in an accurate, complete and timely manner.
+ Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed
+ Ensures that guest and blocks profiles are linked to the reservation.
+ Ensures 100% accuracy of Market Segmentation in groups
+ Ensures that all amendments and changes are updated in the system.
+ Notes and follows up on guest preferences and special requests.
+ Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.
**Communication**
+ Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.
+ Ensures all group requirements are entered completely and accurately.
+ Maintains confidentiality of all guest information.
+ Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information
+ Communicates status of groups - groups approaching cut-offs and full blocks to Revenue manager & meeting planers.
+ Attends daily line-ups and communicate all challenges and successes with the rest of the team.
+ Promptly, accurately and consistently reports all guest incidents and how they were solved.
+ Attends designated meetings prepared with information related to group reservations.
+ Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS
+ Delegates groups and tasks among the Group Reservations team
+ Attends Resume and Internal meetings in relation to events with rooms in the hotel
Coaching and Developing Others
+ Ensures ongoing training and development of Group Reservation Agents (wherever applicable)
Other
+ Performs all tasks as detailed in daily task list.
+ Processes visa applications for groups.
+ Produces weekly group tracker in the absence of the Group Reservations Supervisor.
+ Maintains the cleanliness and tidiness of the work area at all times.
+ Participates in related project teams.
+ Ensures group files are accurate and up to date.
+ Ensures accurate billings for groups.
Product Knowledge
+ Has in depth knowledge about room types and their features.
+ Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.
+ Is up to date knowledge of all running promotions and events in the hotel.
Revenue Management Knowledge
+ Is knowledgeable of Rate Structure and Rate Strategy.
+ Is knowledgeable of upcoming peak and need Periods.
+ Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.
_Building Relationships_
_.eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives._
+ Treats people fairly, with dignity and respect
+ Works to meet goals in a manner that does not disadvantage other individuals or groups
+ Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual
+ Listens and responds to others
+ Is interested in others' views even if they counter own views
+ Is a team player and a leader.
+ Has ability to motivate staff and maintain a cohesive team.
_Managing Work Execution_
_.proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results._
+ Approaches work with a sense of urgency and purpose
+ Allocates time and resources effectively when faced with competing demands
+ Overcomes obstacles to accomplish challenging objectives
+ Follows through on inquiries, requests, and complaints
+ Works with meeting planners while they are in the hotel.
ORGANIZATIONAL CAPABILITY
_.proactively identifies and develops talent within the organization._
+ Approaches work with a sense of urgency and purpose
+ Allocates time and resources effectively when faced with competing demands
+ Overcomes obstacles to accomplish challenging objectives
+ Follows through on inquiries, requests, and complaints
LEARNING &APPLYING PERSONAL EXPERTISE
+ Acts independently to improve and increase skills and knowledge
+ Demonstrates an awareness of personal strengths and areas for improvement
+ Shares learning, innovations, and best practices with others
+ Is willing to learn from others
+ Performs all technical/procedural requirements of the job.
+ Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.
Experience
+ Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales
Education
+ College degree preferred
Skills and Knowledge
+ Ability to maintain the hotel's standards, policies and procedures
+ Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera
+ Comprehension of the reservation sales process for Ritz-Carlton
+ Ability to maintain positive and engaging relations with all inquiries
+ Ability to overcome objections
+ Ability to focus on details
+ Ability to multitask and take on cross-functional tasks when required
+ Ability to remain well organized and concentrated in high-stress situations
+ Knowledge of Outlook and Microsoft Excel
+ Fluency in the English language - both written and spoken
+ Knowledge of spoken Arabic is an advantage
+ Ability to work with minimum supervision
\#LI-NS1
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Building 173, Road 2803, Manama, Bahrain, Bahrain,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.
**RESPONSIBILITIES**
The primary responsibilities of the role include:
**Sales & Marketing**
+ Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.
+ Filing system must be accessible and accurate at all times.
+ To have a tracing system for follow-up work by the sales personnel you are assigned to.
+ Department's policies and procedures, training and development manuals, and relevant sales and marketing reports.
+ Minute meetings, transcribe and distribute to all relevant parties.
+ Retrieve and deliver departmental mail.
+ Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.
+ Assist in the preparation of the hotel's month - end report and annual budget.
+ Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.
+ Availability and storage of sales - related collateral.
**Reservations**
+ Ensures that all reservations are handled according to Ritz Carlton Brand Standards.
+ Handles reservation requests received in an accurate, complete and timely manner.
+ Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed
+ Ensures that guest and blocks profiles are linked to the reservation.
+ Ensures 100% accuracy of Market Segmentation in groups
+ Ensures that all amendments and changes are updated in the system.
+ Notes and follows up on guest preferences and special requests.
+ Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.
**Communication**
+ Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.
+ Ensures all group requirements are entered completely and accurately.
+ Maintains confidentiality of all guest information.
+ Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information
+ Communicates status of groups - groups approaching cut-offs and full blocks to Revenue manager & meeting planers.
+ Attends daily line-ups and communicate all challenges and successes with the rest of the team.
+ Promptly, accurately and consistently reports all guest incidents and how they were solved.
+ Attends designated meetings prepared with information related to group reservations.
+ Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS
+ Delegates groups and tasks among the Group Reservations team
+ Attends Resume and Internal meetings in relation to events with rooms in the hotel
Coaching and Developing Others
+ Ensures ongoing training and development of Group Reservation Agents (wherever applicable)
Other
+ Performs all tasks as detailed in daily task list.
+ Processes visa applications for groups.
+ Produces weekly group tracker in the absence of the Group Reservations Supervisor.
+ Maintains the cleanliness and tidiness of the work area at all times.
+ Participates in related project teams.
+ Ensures group files are accurate and up to date.
+ Ensures accurate billings for groups.
Product Knowledge
+ Has in depth knowledge about room types and their features.
+ Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.
+ Is up to date knowledge of all running promotions and events in the hotel.
Revenue Management Knowledge
+ Is knowledgeable of Rate Structure and Rate Strategy.
+ Is knowledgeable of upcoming peak and need Periods.
+ Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.
_Building Relationships_
_.eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives._
+ Treats people fairly, with dignity and respect
+ Works to meet goals in a manner that does not disadvantage other individuals or groups
+ Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual
+ Listens and responds to others
+ Is interested in others' views even if they counter own views
+ Is a team player and a leader.
+ Has ability to motivate staff and maintain a cohesive team.
_Managing Work Execution_
_.proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results._
+ Approaches work with a sense of urgency and purpose
+ Allocates time and resources effectively when faced with competing demands
+ Overcomes obstacles to accomplish challenging objectives
+ Follows through on inquiries, requests, and complaints
+ Works with meeting planners while they are in the hotel.
ORGANIZATIONAL CAPABILITY
_.proactively identifies and develops talent within the organization._
+ Approaches work with a sense of urgency and purpose
+ Allocates time and resources effectively when faced with competing demands
+ Overcomes obstacles to accomplish challenging objectives
+ Follows through on inquiries, requests, and complaints
LEARNING &APPLYING PERSONAL EXPERTISE
+ Acts independently to improve and increase skills and knowledge
+ Demonstrates an awareness of personal strengths and areas for improvement
+ Shares learning, innovations, and best practices with others
+ Is willing to learn from others
+ Performs all technical/procedural requirements of the job.
+ Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.
Experience
+ Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales
Education
+ College degree preferred
Skills and Knowledge
+ Ability to maintain the hotel's standards, policies and procedures
+ Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera
+ Comprehension of the reservation sales process for Ritz-Carlton
+ Ability to maintain positive and engaging relations with all inquiries
+ Ability to overcome objections
+ Ability to focus on details
+ Ability to multitask and take on cross-functional tasks when required
+ Ability to remain well organized and concentrated in high-stress situations
+ Knowledge of Outlook and Microsoft Excel
+ Fluency in the English language - both written and spoken
+ Knowledge of spoken Arabic is an advantage
+ Ability to work with minimum supervision
\#LI-NS1
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
0
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
1
Job Description
**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**SAP Customer Experience (CX) Solution Sales Executive**
**Location: Bahrain**
**Role Type:** Solution Sales
**Bring Everything You Are. Become Everything You Want.**
At SAP, we help the world run better and improve people's lives. As a **Customer Experience (CX) Solution Sales Executive** , you will enable customers to transform how they engage their own customers-delivering connected, intelligent experiences across marketing, sales, service, commerce, and customer data.
In this quota‑carrying role, you will work with named existing and prospective accounts to accelerate adoption of SAP's CX portfolio. You will partner closely with customer stakeholders and SAP teams to drive meaningful business outcomes and long‑term value.
**What You'll Do**
+ Drive strategic sales cycles for SAP CX solutions that support end‑to‑end customer experience transformation.
+ Build, develop, and expand relationships with key customer stakeholders across multiple lines of business.
+ Influence customer requirements, guiding them toward best‑in‑class SAP capabilities and aligned solution roadmaps.
+ Shape long‑term customer strategies and jointly develop concepts that support sustainable success.
+ Provide ongoing updates on pipeline, customer engagements, and deal progression.
+ Support customer adoption, value realization, and post‑sale success through strong collaboration with internal teams.
+ Engage cross‑functional SAP experts to bring the full value of SAP to the customer.
**What You Bring**
+ Several years of progressive responsibility in solution sales, ideally in Customer Experience, CRM, digital engagement, or enterprise software.
+ Strong technical or business understanding of one or more CX domains.
+ A proven ability to cultivate trusted, long‑term customer relationships.
+ Excellent communication skills with the ability to articulate value, build common ground, and guide customer conversations with clarity.
+ The ability to operate independently, prioritize effectively, and deliver results in complex environments.
**We Win Together at SAP**
When you join SAP, you join a global community committed to innovation, impact, and continuous learning. You'll work on technologies that shape the future of customer engagement, supported by a culture designed to help you grow, collaborate, and do your best work.
**Ready to Drive the Future of Customer Experience?**
Apply today and help our customers become best‑run businesses through modern, unified, and intelligent customer experiences.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**Compensation Range Transparency**
SAP believes pay transparency is essential for cultivating an honest, supportive, and inclusive culture, representing a significant step in our commitment to leading the way in achieving pay equity. SAP provides the annualized compensation range, which includes both base salary and variable incentive targets for the career level of the posted role. The target range for this position is (EUR). The actual amount offered to successful candidates will fall within this range and will depend on factors such as education, skills, experience, and role scope, as determined during the selection process. Any SAP variable incentive includes a target amount, with the actual payout depending on both company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements on SAP's Benefits and Rewards site ( .
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**SAP Customer Experience (CX) Solution Sales Executive**
**Location: Bahrain**
**Role Type:** Solution Sales
**Bring Everything You Are. Become Everything You Want.**
At SAP, we help the world run better and improve people's lives. As a **Customer Experience (CX) Solution Sales Executive** , you will enable customers to transform how they engage their own customers-delivering connected, intelligent experiences across marketing, sales, service, commerce, and customer data.
In this quota‑carrying role, you will work with named existing and prospective accounts to accelerate adoption of SAP's CX portfolio. You will partner closely with customer stakeholders and SAP teams to drive meaningful business outcomes and long‑term value.
**What You'll Do**
+ Drive strategic sales cycles for SAP CX solutions that support end‑to‑end customer experience transformation.
+ Build, develop, and expand relationships with key customer stakeholders across multiple lines of business.
+ Influence customer requirements, guiding them toward best‑in‑class SAP capabilities and aligned solution roadmaps.
+ Shape long‑term customer strategies and jointly develop concepts that support sustainable success.
+ Provide ongoing updates on pipeline, customer engagements, and deal progression.
+ Support customer adoption, value realization, and post‑sale success through strong collaboration with internal teams.
+ Engage cross‑functional SAP experts to bring the full value of SAP to the customer.
**What You Bring**
+ Several years of progressive responsibility in solution sales, ideally in Customer Experience, CRM, digital engagement, or enterprise software.
+ Strong technical or business understanding of one or more CX domains.
+ A proven ability to cultivate trusted, long‑term customer relationships.
+ Excellent communication skills with the ability to articulate value, build common ground, and guide customer conversations with clarity.
+ The ability to operate independently, prioritize effectively, and deliver results in complex environments.
**We Win Together at SAP**
When you join SAP, you join a global community committed to innovation, impact, and continuous learning. You'll work on technologies that shape the future of customer engagement, supported by a culture designed to help you grow, collaborate, and do your best work.
**Ready to Drive the Future of Customer Experience?**
Apply today and help our customers become best‑run businesses through modern, unified, and intelligent customer experiences.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**Compensation Range Transparency**
SAP believes pay transparency is essential for cultivating an honest, supportive, and inclusive culture, representing a significant step in our commitment to leading the way in achieving pay equity. SAP provides the annualized compensation range, which includes both base salary and variable incentive targets for the career level of the posted role. The target range for this position is (EUR). The actual amount offered to successful candidates will fall within this range and will depend on factors such as education, skills, experience, and role scope, as determined during the selection process. Any SAP variable incentive includes a target amount, with the actual payout depending on both company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements on SAP's Benefits and Rewards site ( .
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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