85 128 Jobs in Bahrain

• Customer Acquisition
• Strong positioning of in the market as a thought leaders, solution driven organisation
• Build strong relationships with various stake holders at customer place, across IT, Business.
• Work closely with Practice to understand propositions which can be pitched to prospects/customers
• Understand market dynamics, to know where market is going and what competition/OEMs are doing.
• Working closely with OEMs and become their preferred partner.
• Ensure quarter on quarter achievement of targets (Order book, Revenue, GM)
• Team work
• Understanding Industry and technologies
• Coordinating with product team, marketing and support in BAH & other offices to ensure revenue and customer satisfaction goals are met.
• Build new business cases for software & IT Infrastructure solutions, based on identifying appropriate return on investment, defining strategy for a particular area of business and presenting recommendations for future approaches.
• Create new customers in BAH from Government, Banks & private sectors.
• Regular meeting with strategic customers and prospects.
• An account manager focuses on increasing brand awareness, bringing in new customers, and meeting quarterly targets.
• Manage product/service mix, pricing and margins according to agreed goals and quota
• Communicate with and leverage vendors and partners to develop business
• Present at customer meetings, seminars, trainings, and webinars as required
• Maintain sales certifications as required for product vendors.
• Individual responsibility for new business, and are expected to self manage; however, you will be part of a growing team of people with the same job title.

• People Management
• Business Domain Knowledge
• Relationship Management
• Desire to Achieve & excel
• Market Intelligence
• Commitment and focus,
• Software sales
• Consultative Selling
• Process Compliance & Improvement
• Sales Certification
• 6-8 years’ experience in IT industry; out of this min 4 years in IT sales
• MBA, BE, Diploma in Marketing/Sales

Location: Bahrain / GCC
Industry: Banking | Payments | Fintech
Experience: 2 to 3 years

We are seeking a dynamic and results-driven Product Manager to drive the development, enhancement, and growth for our client company managing Credit Cards & Payment Solutions (B2B & B2C) . The ideal candidate will have 2 to 3 years of experience in product management within the banking, payments, or fintech industry , with expertise in credit cards, co-branded programs, and digital payments .

1. Lead the Vision: Collaborate with stakeholders to define a clear product roadmap, informed by market trends, competitor analysis, and a deep understanding of both resident and expat customer needs in Bahrain.
2. From Concept to Reality: Oversee the entire product lifecycle, from development and management to a successful launch that benefits both residents and expats.
3. Champion User Needs: Gather and prioritize product requirements that address pain points for both residents and expats in Bahrain, driving business success. This involves close collaboration across the organization, ensuring a user-centric approach at every step.
4. Agile Champion: Work hand-in-hand with development teams using agile methodologies to deliver high-quality products that cater to the needs of both residents and expats, on time and on budget.
5. Go-to-Market Guru: Plan and execute product launches, crafting compelling messaging for both residents and expats, working with marketing and sales teams, and ensuring smooth adoption across all user segments.
6. Data-Driven Decisions: Track key performance metrics, analyze user data (including segmentation by resident/expat), and gather feedback to continuously refine and enhance our offerings for both audiences.

Minimum 5 years of Product Management experience, with a proven track record in the payments processing domain.
Deep understanding of the cards domain and managing card portfolios.
Experience navigating card schemes and processors.
Exceptional communication skills, both written and verbal, with the ability to articulate customer problems with clarity and precision.
A collaborative mastermind who thrives working across departments (engineering, marketing, operations, sales).
Strong analytical skillset to understand user behavior, product performance, and market insights.
The ability to transform ambiguous inputs into actionable plans – your superpower!
The ability to think outside the box, innovate, and differentiate.
Technical background is a must!

Bahraini Nationals

The role holder is responsible for leading the planning, implementation, and introduction of Information Technology related projects for new systems and technologies, as well as implementing quality assurance standards and measures for the IT services within the Bank. The role holder is also responsible for overseeing proper design and implementation of software and will be responsible for the second level support of the banking application and the in-house developed products.

Responsibilities:

• Plans resource availability for Information Technology projects in alignment with business requirements including IT consultants/vendors.
• Manages all aspects of project delivery including defining project scope, specifying deliverables, estimating project duration, effort and cost, resource management, managing project budget, creating detailed project plans, and managing change requests.
• Directs team strategies such as knowledge sharing, rotation across technologies/applications, and observatory studies of business operations.
• Ensures that support requests are solved within budget and meet defined expectations. Oversees evaluation and selection of vendors in alignment with business needs.
• Directs the scheduling of cost and quality management during execution of projects involving vendors.
• Aligns program plan for all the large initiatives in IT.
• Manages project resources including technology, people, and logistics, planning and project schedules.
• Oversees the design, configuration, and testing of new processes and ensures that they are incorporated into the application systems as per business requirements.
• Oversees and manages implementation of IT projects and ensures timely roll-out.
• Conducts the main responsibilities of the relevant quality function including Test Management, Process Improvement, Problem Management, Change Management, Service Level Management, Release Management, Configuration Management, and Project Quality.

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Bachelor’s degree in computer science or computer engineering.
• PMP, CAPM, CGEIT, CISSP or other recognized IT Certification (Preferred).
• 12-15 years in the Banking Sector with a minimum of 10 years of experience in IT and banking.

Overview

This position is contingent upon contract award

SOS International LLC is seeking a Program Director for a $50 million/year operation and maintenance (O&M) and life support services (LSS) contract in the Middle East.

The Program Director has full authority to act for SOSi on all contract matters relating to this contract. The Program Director will lead and manage a multi-site, high-value contract delivering Operations & Maintenance (O&M) and Life Support Services (LSS) in multiple locations in the Middle East. This role is responsible for strategic oversight, operational execution, client engagement, and financial performance of the program. The Program Director ensures compliance with contractual obligations, drives continuous improvement, and fosters a culture of safety, quality, and accountability.

• Develop and implement strategic plans to meet contract objectives and performance metrics.
• Serve as the primary point of contact for the client, ensuring alignment with mission requirements and expectations.
• Oversee daily operations including facilities management, utilities, maintenance, housing, food services, transportation, and other life support functions.
• Ensure operational efficiency, reliability, and responsiveness across all service areas.
• Implement and monitor KPIs and SLAs to ensure service excellence.
• Manage the program’s $0M annual budget, ensuring cost control, forecasting accuracy, and profitability.
• Review and approve financial reports, invoices, and procurement activities.
• Identify opportunities for cost savings and operational efficiencies.
• Lead a diverse team of site managers, technical staff, and subcontractors across multiple locations.
• Recruit, train, and retain high-performing personnel.
• Promote a culture of safety, compliance, and professional development.
• Ensure compliance with all contractual, legal, and regulatory requirements.
• Develop and implement risk mitigation strategies.
• Maintain readiness for audits, inspections, and client reviews.
• Build and maintain strong relationships with government and commercial clients.
• Provide regular program updates, performance reports, and strategic recommendations.
• Address client concerns promptly and effectively.

• Active in Scope Secret Security clearance.
• Bachelor’s degree in Engineering, Business Administration, Facilities Management, or a related field.
• Minimum five (5) years of experience managing large-scale O&M and/or LSS contracts, preferably in the Middle East.
• Proven leadership in multi-site, international operations.
• Experience managing multinational workforces (American Nationals, Third Country Nationals and/or Local Nationals).
• Strong financial acumen and experience managing annual budgets of $5 M+.
• Excellent communication, negotiation, and stakeholder management skills.
• Familiarity with US Government contracting (e.g., DoD, DoS) is highly desirable.
• PMP or equivalent certification is a plus.

• Master’s degree preferred.

• Frequent travel between program operating locations.
• Must be able to work in austere environments and adapt to cultural and operational nuances.

All interested individuals will receive consideration and will not be discriminated against for any reason.

Overview

Job description: Business Development Manager will take independent responsibility to grow and manage Convene business in the assigned region (Domestic / International).

• Ability to create detailed business plan for the assigned region.
• Lead the sales and marketing activities through the shared team to ensure goal/target achievements.
• Frequently report planned vs. actual business goals to the board / management.

• Experience in SAAS Software sales/ Handling BFSI Customers/ Handling Government Agencies
• High analytical and inquisitive mind to foresee and report the market trend.
• Ability to present the values of the company and products as the brand ambassador.
• Ability to effortlessly/naturally manage different types of sales cycle (from start to end) to meet sales targets.

Overview

Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

We are looking for candidates to join our growing Tax Team in the Kingdom of Bahrain. The right candidate(s) will be based in Bahrain but have responsibilities too in KSA’s Eastern Province/Khobar, across the causeway. Specifically we are searching for a tax manager to join our Middle East Indirect Tax Practice – Indirect Taxes for us cover Value Added Tax, Customs Duty, Excise Tax and Real Estate Transaction Tax as well as electronic invoicing. The candidate we need should also have some experience in Bahrain’s new Domestic Minimum Top-Up Tax, and be prepared to do work across both Indirect and Direct Taxes.

The role primarily involves advisory, compliance and disputes work in Tax covering not only Bahrain, but also extends across the Middle East (including in particular Indirect Taxes in the Gulf Co-operative Council Region – KSA, Kuwait, Oman, Qatar and the UAE). This is an exciting time for those who choose to become Tax specialists in the Middle East - e-Invoicing, VAT, Excise Tax, Customs Duty and RETT is coming to many countries and already implemented in a number.

The manager role requires at least four years of experience in Indirect Tax, working in an in-house finance function, at a tax authority or for a consultancy firm

Indirect Tax (VAT, Excise Tax, RETT and/or Customs Duty) work experience. Good working knowledge of GCC VAT Framework, KSA VAT, Bahrain VAT or similar Indirect Tax system

• Some experience of Bahrain DMTT work, or Corporate Income Tax/Withholding Tax/Direct Tax projects
• Track record in writing advice, memos, letters and emails on Indirect Tax matters
• Practical experience of application of technical Indirect Tax rules and regulations
• Managerial experience in running a small team, working both in the office and remotely
• Tax authority, general finance, accounting or consulting/accounting firm experience of at least four years
• Experience of appeals, objections and challenges to tax authority positions would be an advantage (but not a must-have) in Bahrain and / or elsewhere.

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Tax, Coaching and Feedback, Communication, Corporate Tax Planning, Creativity, Customs Brokerage, Customs Regulations, Customs Tariffs, Customs Valuation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Indirect Tax, Indirect Tax Controversies, Input Value Added Tax (VAT), Intellectual Curiosity, International Taxation, Learning Agility, Optimism, Professional Courage.

Not Specified

Yes

Yes

For further information, and to apply, please visit our website via the “Apply” button below.

Overview

Being a Customer Service Coordinator at our Assistance Company, Swan International Assistance is an exciting, challenging and career developing role.

To be successful as a Customer Service Coordinator, the candidate must have good interpersonal skills to understand customers’ inquiries or complaints and deal effectively with Clients who may be worried, frustrated, or angry. As a Customer Service Coordinator, one must be able to learn quickly so they can acquire the product knowledge to answer customers’ questions accurately and provide appropriate service. The Customer Service Coordinator must also have a good knowledge of telephone and computer systems to use call center systems efficiently.

Swan International Assistance handles calls for clients on behalf of insurance companies, mainly for Travel Assistance, Medical Assistance, Personal Accidents, and more, as well as other services.

Successful candidates must be able to work under stress, handle First Call, get client details, and apply the right contract/service to the query.

• First-Call Resolution: Quickly and effectively resolve customer issues on the first call, following company procedures to provide top-notch service.
• Case Management: Open, manage, and process customer cases, including claims and medical reimbursements, ensuring all information is accurately recorded and followed up on.
• Collaboration and Reporting: Work closely with team leaders and supervisors to escalate complex cases and generate necessary reports for management.
• Process Adherence: Consistently follow company policies and procedures for all tasks, from handling documents to attending scheduled shifts and training sessions.
• Client Satisfaction: Actively seek client feedback to improve service quality and contribute to team performance goals.

This role requires a proactive and detail-oriented individual who can manage multiple tasks while providing exceptional support to our clients.

• Proven capabilities to handle workload in the Alarm Center during shifts.
• Proven capabilities to maintain and improve C-sat and Call Resolutions.
• Proven capabilities to learn fast and improve own capabilities.
• Proven record of handling responsibilities in the most professional manner.

Skills:

• Excellent Communication skills
• Excellent Organization skills
• Excellent Analytical skills
• Excellent Customer Service oriented skills

Knowledge:

• A minimum of a Diploma Degree.
• Bachelor’s degree is preferred.
• Fluent in English and Arabic with excellent verbal and written skills.

Azeus Systems Limited is looking for a Business Development Manager to be part of our growing sales force for our product, Azeus Convene . Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries

Visit for more information.

• Independently achieve the assigned target through proactive business development and sales strategies.
• Product Demonstration and Training: Conduct effective product demonstrations and training sessions to showcase the value of our software solutions to potential clients.
• Lead Generation: Generate Sales Qualified Leads (SQLs) through targeted outreach, networking, and other lead generation activities.
• Team Collaboration: Work collaboratively with internal teams to ensure a seamless transition from lead generation to deal closure.
• CRM Management: Maintain accurate and up-to-date records in the Customer Relationship Management (CRM) system.
• Market Knowledge: Stay informed about industry trends, competitors, and market conditions to identify new business opportunities.
• Location and Travel: Based in Bahrain, the candidate must be willing to travel within the Middle East region.

The role requires significant interaction with clients/ prospective clients, partners and Azeus personnel which may be face-to-face or using other communications media.

• Minimum 2 years of experience in IT software sales in the assigned region.
• Educational background in Business Management, (Computer Science background is a plus).
• Proven track record of achieving sales targets and generating leads.
• Experience in selling software to BFSI, Government, Listed Companies, and Large Enterprises.
• Excellent communication and presentation skills.

• Strong background in IT software sales, particularly within the assigned region.
• Ready to join within 1-2 months' notice period.
• Willingness to travel within the GCC region.
• Strong team player with a collaborative mindset.
• Excellent academic record with a minimum of 70% throughout.
• Experience in demonstrating products to potential clients, including C-Suite representatives.

Job Purpose

To optimize, maintain, and enhance the performance of the group-wide Fircosoft Sanction Screening system for Payment Screening and Customer Screening. The role involves fine-tuning configurations to improve detection accuracy, ensuring compliance with regulatory standards, minimizing false positives, and maximizing operational efficiency.

Generic Accountabilities:

• Conduct regular system performance evaluations to identify areas for improvement in Fircosoft's Payment Screening and Customer Screening modules.
• Implement fine-tuning and rule adjustments to enhance screening accuracy.
• Ensure the screening system adheres to international sanctions, regulatory requirements, and group-wide compliance policies.
• Collaborate with group-wide compliance teams to align system functionality with regulatory updates.
• Analyze screening results and system performance metrics to identify trends and areas for adjustment.
• Generate reports on key performance indicators (KPIs) and system tuning activities.
• Work closely with IT, compliance, and operational teams to ensure smooth system operations and integration with existing workflows.
• Provide support during audits and regulatory inspections related to the sanction screening process.
• Establish and monitor quality control mechanisms to ensure the accuracy and efficiency of sanction screening processes.
• Conduct periodic reviews of screening workflows and recommend process improvements. Identify and mitigate risks associated with inadequate screening or system malfunctions.
• Maintain detailed logs of system changes to ensure traceability and accountability.

Specific Accountabilities:

• Develop and modify Fircosoft screening rules, watchlist configurations, and fuzzy logic parameters to balance compliance and efficiency for the group-wide.
• Validate new rules and configurations in test environments before deployment.
• Identify patterns leading to false positives and implement strategies to reduce them without compromising compliance standards.
• Regularly monitor false positive rates and adjust thresholds accordingly.
• Manage Fircosoft system updates, patches, and enhancements to maintain optimal functionality.
• Ensure seamless integration with external data sources, such as regulatory watchlists and customer data systems.
• Investigate and resolve issues related to sanction screening system performance or accuracy.
• Provide timely resolutions for system anomalies affecting screening processes.
• Create and maintain comprehensive documentation for system configurations, tuning activities, and best practices.
• Train team members and stakeholders on system functionality and enhancements.
• Identify opportunities to automate repetitive tasks within the sanction screening process to improve efficiency.
• Configure system alerts for critical thresholds, such as rule mismatches, list updates, or system downtime.
• Proactively monitor real-time screening performance to address issues before they impact business operations.
• Customize rule sets for unique business requirements while maintaining global compliance standards.

• Prepare regular updates and reports for stakeholders.

• Liaise with third-party vendors or consultants for coordination of any system enhancement or upgrades.

• Deep understanding of Fircosoft's Payment Screening and Customer Screening functionalities, including rule creation and fine-tuning for group-wide.
• Strong knowledge of global sanction regulations, including OFAC, UN, and EU watchlists.
• Ability to analyze screening outcomes and metrics, identify trends, and implement effective tuning strategies.
• Proven ability to diagnose and resolve system performance issues efficiently.
• Effective communication and teamwork skills to liaise with cross-functional teams and stakeholders.

Education

• Master’s degree in computer science/technology or finance systems.
• ACAMS certification or equivalent.
• In-depth knowledge of the industry’s technology standards and regulations.
• Knowledge of regulatory requirements, standards, rules and frameworks.

Experience

• 8+ years of AML/CTF experience in managing AML/CTF technology systems at a top tier international bank, which includes 6+ years of experience managing technology teams.
• Experience in advising or working in a Compliance function with a focus on delivering a robust technology program.
• Strong interpersonal skills with the ability to communicate with impact, build healthy professional connections, influence outcomes, simplify complex topics into actionable recommendations for decision-making.
• Ability to perform innovative thinking to solve complex problems with no established precedence while balancing risk, speed, and accuracy.
• Managerial level experience in data analytics, risk analysis or similar statistics discipline.
• Proven experience in rule configuration, system optimization, and compliance alignment for sanction screening solutions.
• Experience in data analysis, reporting, and stakeholder management in a financial or regulatory compliance context.