601 Aviation jobs in Bahrain

Contact Information:

Closing Date:"No Closing Date Stated"

Requirements

• Minimum high school standard education
• Fluency in written and spoken English
• Age between 20 and 27 years
• Height must be 162 cms and above
• Weight in proportion to height
• Bahraini nationals: Males and Females, Non-Bahraini nationals: Females only
• Copy of certificates related to the airlines industry (if any)

Oversee ground operations across the region to deliver safe, secure, and on-time service that reflects GulfAir’s commitment to customer excellence.

Monitor station passenger handling and service quality, implementing corrective actions as needed.

Ensure Airport Managers are fully aware of Gulf Air objectives and are updated on industry developments, marketing, sales, and service procedures.

Collaborate with fellow Regional Managers to share market insights, development opportunities, and ensure cross-departmental alignment.

Plan and develop improvement programs for customer service enhancements in conjunction with Airport Managers, updating Regional and Area Managers so that service products can be used as sales tools throughout the region/network.

Provide practical assistance to airport managers regarding service standards, including customer service and flight handling. Introduce and monitor practical measurement methods to maintain high service standards.

Drive airport and ancillary sales, manage disruption scenarios to maximize revenue, and minimize losses without compromising customer service.

Analyze station service performance, including passenger handling, mishandled baggage, inadmissible passengers, and on-time performance, identifying shortfalls and developing action plans for improvement.

Review customer complaints with Airport Managers and report findings to Customer Care/Legal Affairs.

Oversee the efficient handling of flight disruptions while maintaining customer service standards in line with Operations manuals.

Participate in negotiating ground handling agreements with Senior Management and provide recommendations.

Regularly review station performance, involving all stakeholders in operational enhancement processes.

Ensure station contracts/SLAs are current and processed according to procurement policies and Bahrain Tender Board regulations.

Verify and check station invoices in accordance with company policy.

Ensure stations comply with LPC regulations and implement corrective actions when necessary.

Manage station safety, security, and on-time performance targets, prioritizing customer satisfaction.

Maximize ancillary revenue and utilize the budget efficiently to minimize costs without compromising service quality.

Oversee staff training and development, ensuring high customer service standards.

Support training and performance reviews through sound management techniques and leadership to maintain high morale.

Optimize local resource utilization within the region to meet targets and improve productivity.

Assist Airport Managers with staff recruitment to maintain quality and standards.

Ensure all contracts/SLAs are in place and up-to-date.

Ensure timely closure of internal audits, quality assurance audits, and safety findings by Airport Managers.

Ensure compliance with Gulf Air procurement policies.

Deliver tasks assigned by SMGO, DGO, and COO as relevant.

Bachelor’s degree in aviation management or equivalent.

Minimum of 6 years of relevant experience.

GA.18.M

If you meet the criteria and are enthusiastic about the role, we welcome your application. To complete the application, you will need the following document(s):

Company

Division

Operations

Location

Department

Operations

Closing Date

30-Jul-2025

Manage, direct, plan, organize, and coordinate the daily airside operations of the airport.

Monitor and evaluate operational performance against KPIs.

Oversee the publication and maintenance of the Aerodrome Manual and Safety Management System Manual, ensuring compliance with national regulations.

Coordinate with airside stakeholders, including government agencies, air carriers, and airport users.

Lead the Airside Operations and Aerodrome Safety departments, including staff training, planning, staffing, and management.

Develop and update SOPs, Advisory Circulars, Manuals, and other operational and safety documents.

Conduct necessary committee meetings (Ramp Operators, Runway Safety, Safety Review, Wildlife Management, etc.) as per SMS guidelines.

Participate in operational and safety meetings, providing guidance and implementing recommendations.

Ensure sufficient resources are available for airside functions.

Recommend department development and staff career progression to executive management.

Monitor staff performance, ensuring KPIs and SPIs are met, including inspections, incident reports, and safety audits.

Review master plans and project proposals, providing expert advice on airside safety and operations.

Maintain training and competency records for staff, ensuring ongoing compliance.

Implement SMS pillars effectively, including safety policies, assurance, risk management, and promotion.

Deliver safety training to management on change management, risk assessment, and SMS awareness; ensure training compliance.

Manage quality control for airside and safety documentation.

Guide the Manager of Aerodrome Safety in SMS implementation and the Manager of Airside Operations in manual maintenance.

Analyze safety performance data, informing the accountable manager and BCAA as needed.

Lead staff during emergencies, following established procedures and plans.

Report safety breaches, conduct safety investigations, and review reports.

Ensure safety training aligns with guidelines and SMS requirements.

Provide leadership and resource allocation to key areas, ensuring priorities are met.

Conduct business case studies for operational and safety enhancements.

Prepare budgets for the departments, ensuring safety and operational standards are maintained.

Evaluate staff performance, addressing HR issues per policies.

Update and implement wildlife hazard management procedures for safety and compliance.

Perform additional related duties as assigned.

The role involves strategic planning for department improvements, stakeholder engagement, and representing the organization in various forums. It requires both managerial oversight and operational presence at the airport, with occasional representation at national and international levels.

Minimum Qualification:

ACI Safety Management Diploma or equivalent; additional certifications or academic qualifications preferred.

Minimum Experience:

Over 10 years in airport management, with proven experience in airside operations, safety processes, and team management. Experience in managing change in live environments is essential.

Skills:

Knowledge of aviation and airport operations, policies, and regulations.

Strong management, leadership, communication, and negotiation skills.

Sound judgment, decision-making, and problem-solving abilities.

Deep understanding of aviation safety standards (ICAO, ACI, IATA).

Ability to interpret legislation and implement compliance measures.

If interested and qualified, please submit your application along with the required documents.

Company: Gulf Air

Division: Customer Experience

Location: (Location)

Department: Customer Experience

Closing Date: 19-Nov-2024

To set the strategy, manage and be accountable for the following areas within Customer Experience: Cabin Interior Projects, Cabin Definition, IFE/Communications Content, Connectivity, Cabin Quality Assurance & Lounges Experience.

To manage and control capital and recurring operational budgets within approved limits.

Maintain and define the brand values, identity and market positioning of Gulf Air to keep the airline up to date, competitive and in line with overall goals/beliefs.

Overall management and leadership of major projects that arise on a regular or ad hoc basis such as, but not limited to, re-brands, major events, route launches, and major sponsorship investments, including the key account management of external relationships engaged as a result of these investments.

1. Cabin Interior:
1. Accountable for the definition, development and implementation of cabin products for new and retrofit aircraft including seats, galleys, lavatories and cabin interior.
2. Define the strategic cabin products roadmap for new and existing aircraft taking into account GF’s branding, passengers’ profile, feedback on existing GF products, product consistency across the various fleet and competitors’ products.
3. Manage the development of product definition briefs for each class of cabin product and ensure that they are in line with the cabin product roadmap.
4. Seek management approvals for the implementation of the cabin products.
5. Plan, organise and manage the resources for the implementation of the cabin products.
6. Update management periodically on the progress of the cabin products implementation and ensure that management approvals for the key features of the cabin products are sought at various stages of the product development.
7. Ensure that the various cabin projects are properly managed so as to deliver the products on time, within budgets, and in accordance with GF’s quality standards and specifications.
8. Define & design the new aircraft galleys in accordance with aircraft seat configuration & service requirement.
9. Control and manage the budgets with Divisional Controller ensuring the budgets are in line with Gulf Air annual setout limits.
2. Inflight Entertainment & Communications:
1. Lead IFE Strategy: Develop & oversee IFE/Communications plans & budgets.
2. Manage Content & Hardware: Ensure high-quality content & compatible hardware.
3. Drive Innovation: Implement cutting-edge IFE features for premium cabins.
4. Deliver Excellent Service: Train staff, resolve passenger issues, and provide customer support.
5. Optimize Operations: Monitor performance, find cost savings, and stay ahead of industry trends.
6. Brand Advocacy: Represent Gulf Air at conferences and promote IFE services.
3. Cabin Quality Assurance:
1. Lead Cabin Quality Assurance Team.
2. Ensure Cabin Standards: Inspect cabins for cleanliness, safety, and adherence to company guidelines.
3. Evaluate Crew Performance: Observe cabin crew and provide feedback to ensure exceptional service.
4. Monitor In-flight Services: Verify food, beverages, and amenities meet passenger expectations.
5. Identify Issues: Proactively identify and report potential problems with cabin equipment or procedures.
6. Maintain Documentation: Complete reports and audits to document cabin compliance.
7. Drive Improvement: Recommend changes to improve cabin operations and passenger experience.
8. Manage Services: Ensure contracted teams (catering, hygiene) meet Gulf Air standards.
9. Premium Experience: Deliver exceptional service to premium customers.
10. VIP Handling: Organize premium experiences for VIPs on special charters.
11. Customer Care: Manage customer requests, complaints, and feedback.
12. Team Development: Lead, motivate, and develop lounge team.
13. Financial Management: Ensure accurate revenue reporting and maximize lounge revenue.
14. Operations Excellence: Monitor lounge operations, identify areas for improvement, and maintain high standards.
15. Compliance: Ensure lounge adheres to company policies and regulations.
16. Industry Benchmarking: Monitor industry trends to enhance lounge experience.
17. Brand Ambassador: Represent Gulf Air and strive for customer service excellence.

University Degree.

Minimum 10 years of airline industry experience, with exposure to the technical, commercial and service divisions. Minimum 2 years exposure in Inflight Cabin Definition & IF Entertainment and Communications.

Senior Manager

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

To architect, design, plan, implement and support all Airport Passenger systems, as a technical expert in these areas, to provide the company with the necessary Passenger services to achieve its strategic objectives.

1. Monitor, maintain and support services, within specialism area, to ensure the security, integrity and access to these critical information assets by ICT's internal and external customers.
   • Monitor, manage and maintain solutions to ensure maximum uptime.
   • Perform daily systems monitoring, including verifying the integrity and availability of all solution resources, capacity management, reviewing system and application logs, and verifying completion of scheduled jobs.
   • Manage solution enhancements to improve business performance.
   • Perform systems maintenance and management, including solution administration, upgrades, audits and user account management.
   • Develop and improve efficient and reliable deployment and maintenance strategies.
   • Draft and maintain solution architecture, configuration and operating procedure documentation on a continuous basis.
   • Advise on solution security, backups, and disaster recovery needs.
   • Ensure that all requests for support are dealt with according to set standards and procedures.
2. Perform and conduct Enterprise ICT activities as per service level agreements to ensure ICT's internal and external customers are provided with the required uninterrupted services to achieve their objectives.
   • Develop implementation plans for complex requests for change. Lead the assessment, analysis, development, documentation and implementation of changes based on requests for change.
   • Ensure that incidents are handled according to agreed procedures. Analyze causes of incidents and inform service owners in order to minimize probability of recurrence to contribute to service improvement.
   • Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. Coordinate the implementation of agreed remedies and preventative measures.
   • Monitor and report on supplier performance, customer satisfaction, and market intelligence. Engage proactively and collaboratively with suppliers to resolve incidents, problems, or unsatisfactory performance.
   • Analyze service availability, reliability, maintainability and serviceability. Ensure that services meet and continue to meet all of their agreed performance targets and service levels.
   • Document and maintain IT assets, inclusive of software, hardware and licenses, within specialism area, and act to highlight and resolve potential instances of unauthorized assets such as unlicensed copies of software.
   • Be available for off-hours planned service windows, as well as other off-hours maintenance work as and when required.
   • Provide 24x7 on call day-to-day support on specialism area solutions and services.
3. Perform and conduct DevOps activities to deliver, evolve and improve services at a high velocity to better meet the demand of ICT's internal and external customers.
   • Implement, configure and maintain tools, including automation, to identify, track, log and maintain accurate, complete and current information on service configurations, within specialism area.
   • Design, implement and maintain system, within specialism area, integrations with internal and external systems to ensure that they meet functional requirements, interface specifications and ICT's security and governance standards and policies.
   • Collaborate with technical teams to develop and agree system integration plans. Assist in database support activities.
   • Use system management tools to collect and report on load and performance statistics and to automate the provisioning, testing and deployment of new and changed system components.
   • Design, code, verify, test, document, amend and refactor complex programs, scripts or integrations, within specialism area.
   • Create test cases using in-depth technical analysis of both functional and non-functional specifications such as reliability, efficiency, usability, maintainability and portability. Produce test scripts and materials to test new and amended software or services.
4. Design, implement and maintain digital transformation initiatives and associated architectures, as assigned by Manager, to meet the demand of ICT's internal and external customers to ensure they achieve their objectives and improve business value.
   • Technical solution architecture design, planning, implementation and the highest level of performance tuning.
   • Design components and modules using appropriate modelling techniques and recommend designs that take into account target environment, existing systems and performance and security requirements.
   • Adopt appropriate systems design methods, tools and techniques, as promulgated by section Director, in the translation of planned architecture into working solutions.
   • Produce specifications of cloud-based or on premises components, tiers and interfaces for translation into detailed designs of services and products.
   • Monitor system performance and implement performance tuning.
   • Determine opportunities for improvement of the current solutions and assess future enhancements.
   • Investigate new and emerging technologies and where possible automate manual tasks.
5. Plan and co-ordinate activities to manage and implement the full project management lifecycle for complex projects from initiation to final operational stage, including the transition into “business-as-usual”, to ensure delivery within scope, schedule and budget.
   • Plan and drive scoping, requirements definition and prioritization activities for large and complex initiatives.
   • Investigate operational requirements, problems, and opportunities, seeking effective business solutions.
   • Review business cases and determine appropriate procurement routes.
   • Evaluate the quality of project outputs against agreed service acceptance criteria.
   • Oversee and measure the fulfillment of contractual obligations using key performance indicators.
   • Support programme or project control boards and provide basic guidance on individual project proposals.

A diploma degree as minimum to accept while a bachelor's degree in computer science or equivalent is preferred.

A minimum of 0-2 years’ experience in related field.

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

Airside Safety Supervision Responsibilities

1. Provide specialized advice on all airside safety matters related to Aviation operations within the airport.
2. Ensure compliance with international Aviation Safety rules and regulations, by ensuring the correct establishment of the BIA Aviation Safety Quality Control System.
3. Conduct Safety Quality Control activities to improve Safety standards, and to ensure that the Safety procedures are met from an operational and compliance perspective.
4. Liaise with third parties (i.e. contractors) to ensure compliance with CAR-001 and BAC safety regulations and standards.
5. Produce reports on any findings or breaches of the Airside Safety standards and provide recommendations for preventive or corrective action.
6. Oversee the level of implementation of all safety corrective action plans, to ensure that all are effective and meet compliance with regulatory requirements.
7. Define, prioritize and initiate immediate corrective actions for any instance of non-compliance with the CAR-001 or other applicable directives.
8. Proactively recommend methods for improving the existing safety procedures, practices and possible alternative models or approaches that might enhance compliance with international regulations.
9. Participate in the BIA Ramp Safety Committee, the Wildlife Control Committee and in other relevant committees on a regular basis.
10. Perform other job-related duties as assigned by Manager - Aerodrome Safety.

1. University degree preferred.
2. ACI Safety Management Diploma, or equivalent.
3. OHSAS 18001 Auditor certification, or equivalent, is desirable.
4. Minimum 5 years’ experience in Airside Safety or Airside operations; Work experience in a GCC airport.
5. Demonstrated experience in developing, implementing and supervising the implementation of airside safety and/or operational processes and procedures.

Job Specific Skills:

1. Knowledge: Strong technical knowledge in implementing and supervising airside safety operations; Airport Safety Management systems; Safety incident investigations and trend analysis. Thorough knowledge of ICAO and other related international standards. Demonstrated ability to interpret and provide recommendations for the effective and efficient implementation of new safety requirements.
2. Planning and organizing: Good planning and organizational skills including the production of Audit reports, conducting airside safety risk assessments, and preparing recommendations for preventive and corrective action plans. Demonstrated ability to plan, prioritize, and work to strict deadlines.

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

Company

Gulf Air

Division

Technical

Location

Department

Technical Planning & Materials

Closing Date

25-Jul-2025

To strategically plan, coordinate, and optimize all scheduled and unscheduled maintenance activities across Gulf Air’s B787 and A32F fleet. The role ensures full airworthiness compliance and aircraft availability through detailed forecasting, technical analysis, work package preparation, resource planning, and cross-functional coordination using the AMOS system. This position plays a critical role in maintaining operational continuity, safety, and cost efficiency while ensuring alignment with regulatory obligations and commercial demands.

In addition to the planning of routine and non-routine maintenance, the role is responsible for supporting the core functions of the Aircraft Technical Maintenance Planning department. This includes ensuring that all planned maintenance—whether carried out internally or by third-party MROs—is executed to the highest standards of quality, safety, and compliance. The role also supports budget adherence, fosters collaboration across departments, and ensures that Gulf Air's fleet is maintained in accordance with all applicable regulatory and manufacturer requirements.

1. Maintenance Forecasting and Scheduling
   • Develop and manage detailed short, medium, and long-term maintenance forecasts for the entire fleet using the AMOS system, based on aircraft utilization and operational plans.
   • Ensure scheduled and unscheduled maintenance activities are accurately aligned with flight schedules and maintenance program thresholds.
   • Optimise maintenance plans dynamically in response to operational changes, ensuring continued compliance with airworthiness requirements and minimal impact on operations.
2. Work Package Development and Execution
   • Prepare and issue comprehensive work packages for Line and Base Maintenance, including A-Checks, C-Checks, and heavy maintenance inputs (6-year, 12-year, structural inspections).
   • Coordinate with third-party MROs and internal departments to ensure required documentation, materials, manpower, and tooling are in place for seamless execution.
   • Ensure that planned activities are completed within the approved timeframes, budget, and quality standards.
3. Airworthiness and Compliance Oversight
   • Review and plan the incorporation of Airworthiness Directives (ADs), Service Bulletins (SBs), Engineering Orders (EOs), and Modifications in coordination with Engineering and Production teams.
   • Monitor due dates and plan for timely compliance with regulatory and manufacturer-mandated items, ensuring proper back-reporting in AMOS for authority audits.
   • Establish and manage a dedicated Modifications Control process to monitor, plan, and track all SBs, ADs, and warranty-limited items.
4. AMOS System Administration and Development
   • Provide training and functional guidance on AMOS to planning team members, ensuring high-quality data entry, compliance tracking, and work package generation.
   • Coordinate with IT to address AMOS anomalies, define new workflows, recommend process improvements, and implement configuration or parameter changes for operational efficiency.
   • Initiate and manage support cases with AMOS vendors through IT for swift issue resolution.
5. Deferred Defect & MCC Coordination
   • Review and track deferred defects (MEL/CDL), ensuring structural and high-interval items are bundled with scheduled maintenance inputs.
   • Collaborate closely with MCC to prioritize rectification and clearance of defects during appropriate maintenance windows.
   • Prepare recovery work packages for AOG events and unscheduled tasks such as engine changes or structural repairs.
6. HT Component, Landing Gear, and Engine Planning
   • Monitor and control Hard Time (HT) components, Landing Gear Overhauls, and Life-Limited Parts (LLPs) to align with maintenance schedules and minimize aircraft downtime.
   • Prepare and maintain a quarterly engine replacement plan in collaboration with the Propulsion team, based on engine condition monitoring data and spare engine availability.
   • Monitor off-wing engine preservation activities and other storage-related requirements to ensure compliance with OEM and regulatory obligations.
   • Coordinate engine and component replacements to avoid unscheduled downtime and ensure availability of serviceable units.
7. Base Maintenance Planning and Quality Alignment
   • Plan and execute base maintenance events in coordination with Production Planning, Base Maintenance, Quality Assurance, and Engineering teams.
   • Conduct pre-input meetings and daily reviews to align resources, manage variations, and update task priorities.
   • Handle deferments and variations to scheduled maintenance via the in-house QA department, ensuring compliance while accommodating unanticipated operational changes.
8. Line Maintenance & Short-Term Planning
   • Supervise the short-term planning requirements in coordinating all maintenance activities especially those below A-Check level (e.g., Transit, DY, WY tasks), ensuring timely and comprehensive execution.
   • Optimize aircraft routing and rotations to maximize ground time utilization and support line and base maintenance activities without compromising operational performance.
9. Aircraft Induction, Phase-Out & Special Projects
   • Lead planning functions for aircraft induction and phase-out, ensuring documentation, modification, and task compliance in line with leasing or regulatory standards.
   • Manage special maintenance events such as cabin reconfigurations, livery changes, or structural repairs through dedicated project-based work planning.
   • Support internal and external audits, and immediately address any perceived quality or compliance deficiencies.
10. Documentation & Process Improvement
    • Ensure all task cards, planning records, and certifications are up-to-date and stored in AMOS in accordance with regulatory requirements.
    • Work with AMP and Engineering to correct inaccuracies in work templates and task documentation.
    • Continuously review planning workflows and suggest refinements to improve accuracy, efficiency, and cross-departmental coordination.
11. Logistics & Supply Chain Integration
    • Collaborate with the Stores and Materials teams during the receiving process, updating AMOS with correct engine and rotable modification data and applicable requirements.
    • Coordinate timely availability of rotables, tooling, and consumables in line with scheduled and opportunistic replacement plans.
12. Long-Term Storage & Parking Oversight
    • Plan and manage maintenance requirements for aircraft in long-term storage or parking status, ensuring all preservation activities and regulatory tasks are performed on time.
    • Coordinate periodic checks and system protection actions in accordance with OEM instructions and authority mandates.

Education

Bachelor’s degree in a related engineering field, or an aircraft license/qualification with additional.

Experience

• Minimum of 4 years of experience in technical maintenance.
• Proficient in AMOS or similar maintenance planning systems with experience managing system workflows, data structures, and reporting.
• In-depth knowledge of EASA/FAA airworthiness requirements, MPD, AD/SB handling, LLP tracking, and aircraft maintenance lifecycle.

If you meet the criteria and you are enthusiastic about the role, we would welcome yourapplication.Tocomplete the application you would need the following document(s):

To carry out aircraft structural tasks by maintaining and modifying GF fleet as designated by Structure Supervisor to an acceptable standard of workmanship and in accordance with aircraft approved documents.

Work with, and under the direction of the designated workshop supervisor and structure supervisor to carry out routine tasks and non-routine structural tasks.

Strictly adhere to company staff rules and regulations.

Strictly adhere to company safety rules and regulations and tto wear proper uniform and safety shoes while on duty.

Adhere and comply with aircraft approved maintenance documents instructions when performing any routine and non-routine tasks and acquaint self with all the safety related precautions to avoid personal injuries or damages to aircraft structures and systems.

Repair/Inspect/Test/Modify aircraft structures on Gulf Air fleet per laid down approved procedures and requirements of the SRM & AMM. All work accomplished must meet applicable documents such as AMM, SRM, TIM and MOE.

Work efficiently with the workshop team in a manner that TAT’s are met on a consistent basis.

Responsible to maintain the equipment used in the shop in a serviceable condition.

On completion of routine and non-routine tasks, make sure that work area is tidy and free from any loose articles and FODS.

Assist in positioning, cleaning and performing structural tasks on received aircraft components in shop as acceptable per TCL.

A diploma in Aircraft Maintenance or an equivalent qualification.

Must have minimum three (3) years of working experience in the field of structural repairs on wide body aircrafts.

If you meet the criteria and you are enthusiastic about the role, we would welcome yourapplication.Tocomplete the application you would need the following document(s):

Main Objectives

Lead and manage the day-to-day airside operations at Bahrain Airport Services, ensuring the highest service standards for customer airlines and stakeholders. Oversee senior staff within ramp operations, ensuring compliance with service level agreements and Bahrain Airport Services procedures. Responsible for operational decisions, safety compliance, staff training, and coordination to deliver efficient and safe customer experiences while meeting financial and operational goals. Provide guidance and support to staff to ensure all tasks are completed effectively and in line with company policies. This role also supports other operational management functions as required.

Main Duties

• Ensure all activities are in compliance with Bahrain Airport Services, customer airlines, and regulatory procedures, ensuring that safety and operational standards are met by coordinating with all involved departments, including ground operations, customer airlines, and regulatory bodies. This ensures that operations align with industry standards and regulations, minimizing risks and ensuring safety compliance in airside activities.
• Supervise the activities of assigned personnel in ramp areas and traffic support functions to ensure maximum operational efficiency, meeting airline standards and regulatory requirements, and ensure all equipment is up-to-date and meets international standards. This responsibility ensures that team members perform their tasks efficiently and according to required safety and operational standards, promoting high-quality service delivery.
• Prepare and maintain annual capital and manpower budgets for the department, regularly providing reports on traffic performance, aircraft movement, staff utilization, and equipment usage. Ensure costs are within the approved budget and provide justifications for any variances. This ensures financial control and resource allocation, allowing for effective planning and the avoidance of overspending.
• Implement and adhere to risk management systems, ensure safety rules and regulations are followed by ramp personnel, and ensure that airside safety is maintained, with operations in line with company procedures, customer airline procedures, and regulatory standards. This minimizes the potential for accidents and ensures a safe working environment for staff, passengers, and equipment.
• Plan, coordinate, and provide regular training to ensure all ground operations staff are aware of their duties and responsibilities. Provide bi-annual training plans and ensure all services are recorded accurately for recharge purposes. Continuous training equips staff with the knowledge and skills required to meet operational demands and service standards, improving overall efficiency and safety.
• Develop and maintain commercial relationships with airlines, Airport Authorities, and other internal/external bodies to ensure service delivery during normal and emergency operations. Report to department head and other relevant stakeholders regarding accident/incident investigations, corrective actions, and operational updates. This ensures smooth communication, fosters collaboration, and enables the company to meet the needs of customers and regulatory bodies effectively.
• Monitor performance standards, take corrective action where necessary, and provide necessary feedback. Ensure any discrepancies or incidents are investigated thoroughly, and future planning is implemented to avoid reoccurrence. Manage the departmental Performance Management System (PMS) with quarterly reviews. This ensures that issues are addressed promptly, operational standards are maintained, and preventive measures are taken to avoid incidents in the future.
• Manage daily airside activities, ensuring all operations run smoothly and safely. Ensure compliance with procedures and standards. Deputize for the senior as needed, maintain employee welfare, manage disciplinary matters, and ensure that all manual/procedures/work instructions are up-to-date and communicated effectively. This ensures that daily operations remain uninterrupted, maintain staff morale, and uphold high safety and service standards in airside activities.
• Comply with Company's and airport authorities’ health, safety & security requirements.
• Carries out other similar or related duties as directed by the management.

Minimum Requirements

Education:

• Should hold a college degree (preferably with any course related to aviation).

Experience:

• A minimum of 5 years’ experience in Airside Operations and/or a minimum of 5 years in any aviation related job experience preferably in ground handling services in a major airline.
• Experienced in management.

Other Essential Requirements:

• Must complete Aviation Operations related courses.
• Comprehensive knowledge in Operations and high operational standards/Customer Services standards.
• Good Knowledge of written and spoken English.
• Communication Skills.
• Computer Literacy.
• Driving license is required (Required to drive within the Airport/Airport license is required).