3 042 Human Resources jobs in Bahrain

Residence Guest Service Agent

Manama, Capital Four Seasons Hotels and Resorts

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Job Description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.

Four Seasons Residences Bahrain is a complex with 112 bespoke private residences, ranging in size from 109 square meters to 737 square meters. The residences are located in the heart of Bahrain Bay and are connected to the Four Seasons Hotel Bahrain Bay by a private and secure pedestrian bridge.

As one of the leaders in branded residences since 1982, Four Seasons currently operate 50 residential properties around the world and 90% of the projects in our pipeline contain a residential component.

Job Summary

Operating from the Residential Lobby and Front Drive, the Guest Service Agent is an integral part of the Residential Services Team whose main objective is to ensure our residents are well looked after from the start. As the first and last impression of the Four Seasons Private Residences, this high-profile department carries a special responsibility. The Guest Service Agent is stationed at the bell stand outside the building and greets each resident by name upon arrival and departure. The Guest Service Agent transports luggage to the residences for arrivals and transports luggage for departing residents to the entrance or into temporary storage. The Guest Service Agent also provides arriving residents with a Four Seasons Private Residences orientation.

Tasks

  • Responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons’ policies.
  • Assist residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries, etc. following instructions as specified in the Residence Unit Admittance Forms. Maintains proper records of deliveries and pick-up.
  • Assists residents, visitors, and/or vendors in all inquiries in connection with residential common areas, hours of operations, key residences personnel, directions, etc. Must be familiar with all common areas and services offered at the residences.
  • Greets all residents and their guests passing through lobby and offers them assistance
  • Assists in Residential Lobby service - answer telephones at the residences Concierge Desk, deliver messages, packages, laundry, groceries, etc. to units
  • Assists in Common Area service – setup the space, provide food and beverage service, assistance with operating equipment etc. to owners
  • Deliveries in-residence dining requests from 3rd party vendors to unit as requested
  • Ensures the residences lobby is always clean, including bell carts and storage area.
  • Complies with Four Seasons Work Rules and Standards of Conduct
  • Works harmoniously and professionally with co-workers and supervisors
  • Ability to use variety of IT systems to perform his own duties and assist homeowners on basic functionality.
Additional Responsibilities
  • Handles all resident interactions with the highest level of hospitality and professionalism, accommodating special request whenever possible; seek any opportunity to prevent owner glitches, assist in all enquiries in connection with the Residence services and facilities
  • Ability to communicate resident’s requests effectively to the Residence Concierge to ensure prompt completion of tasks
  • Acts in all matters related to the safety, security, satisfaction and wellbeing of residents and fellow employees. Responds swiftly and effectively in any emergency or safety situation.
  • Relieve other residential roles for meal periods and in case of emergency
  • Assist in crunch other residential roles with operations
  • Performs any special projects deemed necessary by your direct supervisor/concierge or Residential Leader
Skills And Competencies
  • Reading, writing, and oral proficiency in the English language, excellent communication skills are essential
  • Must have excellent personal presentation and interpersonal skills. The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area
  • Must have minimum of 1+ year bell/guest services experience in a hospitality environment
  • Must be able to prioritize and multi-task, and have a high attention to detail
  • Must be able to work a flexible schedule, including days, nights, overnight, weekends and holidays
  • Physical by nature, this position requires standing for 8 hours per shift and requires candidates to have the ability to lift and push 50 – 100 lbs., respectively
  • High school education or equivalent experience is required
  • A valid driver’s license

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Regional HR Manager

Manpower Professional

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Job Description

My client is a world leading organisation and they are looking to hire an experienced Regional HR Manager to head up and lead the HR function for their Middle East and Africa Region.


Your main responsibilities in this role will be to:

  1. Manage all aspects of local HR delivery and development through HR staff to agreed levels of service
  2. As part of the management team, ensure HR activity is directly linked to and driving business strategy implementation
  3. Work with managers to develop and implement business focussed people strategies to transform current capability.
  4. Build the human capital in the business area
  5. Support all business areas in achieving higher levels of performance
  6. Provide coaching to senior managers on people and organisational matters to enable improved performance in people management
  7. Responsible for HR SOX compliance

To be considered for this role you need to possess the following key skills and requirements:

  1. A Minimum of 7 yrs experience in regional role within a large organisation/multinational organisation
  2. Due to diversification they can only consider western expatriates for this role
  3. Strong strategic and operational focus
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Techno-Functional Consultant (HRMS and Payroll)

Manama, Capital It People

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Job Description

Techno-Functional Consultant (HRMS and Payroll)
It People, Bahrain

1. Job will require the consultant to develop custom forms / reports and
documentation.

2. Assist in implementation, "buy in" and support, develop business
implementation strategies and address specific issues that may arise
during an Oracle implementation.

3. Conduct User Training, provide user support and resolve the issues

4. Actively participates in the troubleshooting phase once the product
has gone "live".

Job Specification

Candidate should have strong Techno-functional
knowledge on HRMS with good development experience in key modules of Oracle HRMS 11i. (HR, SSHR, OTA, OTL and Payroll). 4-6 years of relevant experience.

1. Good experience in Reports, forms development / customization etc.

2. Experience in Writing Payroll fast formulas

3. Should be well conversant with data migration, APIs, OAF, XML etc.

4. Good knowledge in forms personalization.

Information Technology and Services - Juffair, Bahrain

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CONTROLLER – MANPOWER PLANNING

Manama, Capital Gulf Air Group

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Job Description

The role is responsible to plan and control the manpower budget within the Group and its subsidiaries, and study the organization’s compensation structures, including pay scales and allowances (local and international).

MAIN DUTIES

Manpower Planning:

Execute the annual manpower budget exercise in cooperation with divisions and departments to achieve optimal manpower utilization.

Analyze budgetary variances concerning the Company’s manpower in accordance with the relevant departments’ inquiries as and when required.

Provide strategic implementation action plans toward enhancing internal systems and processes concerning the entire manpower budget responsibility.

Generate manpower reports to provide statistics, analysis and studies.

Extract manpower data to draft executive presentations and reports.

Control the processes of transfers and promotions in terms of budget availability with consideration of organizational studies and vacancies.

Propose, study and review Pay Scales for Headquarters and Outstations through research, benchmark, surveys, site visits or duty travels, considering market competencies and Labour Law.

Perform compensation duties that include merit and salary increments, salary and allowance surveys, labour union negotiations, incentive plans, and other executive programs and benefits related to life, health, disability insurance programs, reward packages and retirement programs.

Develop employee benefits to attract and retain staff of the right caliber and to promote the welfare of staff and to maintain their level of satisfaction with and commitment to the company.

Plan, monitor and investigate all requests for changes in allowances, pay and benefits according to priority and expected benefits and ensure the cost impact.

Conduct field surveys and initiate comparative studies with other airlines and major companies on compensation, salary and benefits policies and ensure that the company maintains its designated market position.

Develop and maintain a comprehensive database for the group network to ensure that updated and accurate information on salaries, employee benefits and Terms and Conditions of other airlines and major companies are available at all times.

EDUCATION

Bachelor’s degree in any financial major, business administration or a related field.

EXPERIENCE

Minimum experience of 2 years.

APPLICATION PROCESS

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

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Service Engineer - PIMS

Muharraq, Muharraq Yokogawa Electric Corporation

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Job Description

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

JOB SUMMARY

Provide technical support to customers by taking ownership of the problem and instilling in them the confidence that the problem will be resolved expeditiously. Responsiveness to customers’ requests within ten (10) minutes of contacting Yokogawa is essential function of this position. This notification is about providing them with a contact and owner of the problem presented. The support covers a wide range of activities such as answering questions from end users, resolving problems with configuration, application engineering, upgrades and migrations, and fresh installations. The job is done primarily from Yokogawa Offices, but will also include site visits. This may involve as much as 10-25 short trips per year.

The position will cover the Plant Information Management System (PIMS) advanced software packages used in the process industries to collect historical information (Exaquantum), as well as interpret alarm messages (Exaplog), manipulate setpoints (Exapilot), and interfaces (Exaopc, and subsystem) and other MES products. Exposure and experience of OSI-PI System, Honeywell Dynamo etc will be an advantage.

Work under general supervision of management. Provide work direction and guidance to lower level engineers, software engineers, programmers, and technicians. Works independently providing technical information to Managers, Account Executives, and Engineers in the execution of the sales, proposal/estimates and implementation work flow processes. Works with others to evaluate, select, and apply creative engineering techniques, procedures and criteria to ensure customer requirements are met, including participating in implementation of Yokogawa solutions.

DUTIES/RESULTS

The successful candidate for this position is expected to be a chemical or electrical engineer experienced in distributed control systems and/or the process industries.

The successful candidate for this position will have these personal characteristics:

  • Enthusiastic about helping end users. Provides troubleshooting and research to identify, implement, and resolve problems experienced by customers. Including escalation to senior engineers and management when resolution is not quickly identified. Supports customer at site during pre-sales survey, installation, startup, and throughout the life of the installation.
  • Able to work with very little supervision
  • Able to schedule their own work in an environment where interruptions are frequent.
  • Able to follow logical steps to gather information and resolve problems
  • Able to explain complex elements to users who have limited experience. Analyzes customer needs and requirements and provides recommended solutions to the customer in the development of systems specifications and solutions to problems, demonstrating company capability to key customer personnel.
  • Able to learn the concepts and operation of all the Exa products with minimal formal training courses
  • Provide written reports and/or instructions to customers and management on implementing resolutions and what was learned during investigation of the trouble.
  • Documents thoroughly the information reported by customers, work involved researching and generating a solution, and resolution status in the Yokogawa tracking system.
  • Provides guidance in the configuration and use of Yokogawa software packages to engineers, designers, and other technical personnel through job-site orientations, and on-the-job training during various phases of a project.
  • Provides formal and informal training to customer personnel as required.
  • Maintains current knowledge of Yokogawa solutions and effectively integrates new ideas and developments into scope of responsibilities.
  • Assists in the integration of Yokogawa software packages into the overall process control system.
  • Performs software implementation activities employing industry knowledge, programming and scripting skills in the development of efficient and effective systems for customer application,
  • Responsible for providing uncompromising quality to all work processes in designated area of responsibility. Has the authority to stop those work processes at any time it is believed quality is being compromised.
  • Perform other duties as assigned.

DIMENSION

Works under the general supervision of management and Senior level Technical Support Engineers. Independently evaluates, selects, and applies standard engineering techniques and criteria to ensure customer satisfaction. Has the responsibility to support customers, engineers, Project Managers and Account Executives. Accountable for customer satisfaction and uncompromising quality.

SPECIFICATIONS

Qualifications:

  • Preferably has experience or education in the design, operation or support of one of the process industries, e.g.Oil & Gas, refining, chemicals, paper, power, pharmaceuticals. Experience working in a control room environment, start-up, commissioning, customer interaction and remote support is desirable.
  • Understands the use of control systems in the process industry and where the PIMS complements these control systems.
  • The successful candidate for this position will have demonstrable skills in at least several of these areas:
  • Ability to use Windows administration, e.g. user accounts, security policies, etc.
  • Ability to create/modify Microsoft SQL queries
  • Ability to use execute SQL Server administration functions
  • Ability to create/modify/execute VB/Java Script
  • Understanding of OPC & DCOM
  • Knowledge in ISA S95, S88, EEMUA#191 and ISA 18. standards and terminologies
  • Must have working knowledge on installing and configuring software including operating systems software
  • Understanding of Windows network addressing, routing and firewalls.
  • Understanding of one or more of the Yokogawa Exa products
  • Must have the demonstrated ability to work in a team environment.
  • Must have the demonstrated ability to train Customer in a class room environment.
  • Must be willing to travel for job assignments, maintain a rapport with customer representatives, and be dedicated to quality, service, productivity, and customer satisfaction.

Education: Bachelor Degree in engineering or equivalent qualification

Prior Experience: Minimum of 6-8 years’ experience in one of the following: process control systems, real time information systems, information systems, process engineering, process operations, software support in a process industry, or systems house application engineering. Experience in Yokogawa EXA solutions will be an advantage

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!

About Us

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow".

We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

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Student Recruitment Officer

Gulf University, Kingdom of Bahrain

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Job Description

Expected Qualifications and Experience:

  • Bachelor’s degree or master’s degree in marketing or associated fields from an accredited institution.
  • At least 2 years of experience in any marketing field with 1 year of experience in digital marketing. Preferred knowledge of student recruitment and retention issues.

Required Knowledge, Skills, and Attributes:
- Ability to contribute to and develop integrated marketing campaigns to promote a service or idea.
- Excellent communication and interpersonal skills.
- Ability to gather data, compile information, and prepare reports.
- Ability to prepare and deliver presentations.
- Ability to evaluate and compare different offers from various providers.
- Skill in the configuration and use of computerized database programs.
- Negotiation skills.
- Multi-tasking abilities.

Roles and Responsibilities:
- Develops, coordinates, and delivers outreach programs and marketing strategies, including community workshops, retreats, and related recruitment efforts; arranges visits and tours for prospective students and parents.
- Develops and maintains partnerships between the university, local schools, alumni networks, community partners, and other identified groups throughout the assigned territory/population.
- Develops and maintains a database of potential candidates.
- Coordinates university participation in local, regional, and international recruitment fairs, conferences, and related outreach events; coordinates event-specific organizational aspects, promotional materials, and information from the university and its colleges, educational programs, and degrees.
- Participates in and/or organizes and implements all aspects of general, college, and program-oriented events utilizing presentation and promotional materials.
- Visits middle schools, high schools, and colleges; speaks to groups and individual students; meets with school counselors, administrators, and/or other constituent groups to promote outreach activities and assist other recruiters.
- Conducts market research to collect information on what is available in the higher education sector.
- Responds to students’ and candidates’ inquiries.
- Acts as the focal person for internal coordination of student recruitment and financial aid and/or scholarship information and deadlines.
- Prepares reports and proposals regarding recruitment and outreach activities and responds to inquiries from students and minority agencies.
- Creates, packages, monitors, and distributes resource materials for student recruitment and retention programs; develops mentorship programs; analyzes trends in recruitment and retention programs; develops strategies for program evaluation.
- Performs miscellaneous job-related duties as required.

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WFM Manager

Manama, Capital Tafaseel Group

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Job Description

The WFM Manager plays a crucial role in ensuring efficient staffing and scheduling for our BPO operations. This position is responsible for analyzing data, forecasting workload, and optimizing workforce performance to meet service level agreements (SLAs) while maximizing productivity.


Key Responsibilities:
  1. Analyze historical data to develop accurate forecasts for call volume, workload, and staffing needs.
  2. Collaborate with other departments to understand business trends and incorporate them into workforce planning.
  3. Create and manage agent schedules to ensure optimal coverage and service levels.
  4. Monitor real-time performance to make adjustments as necessary, including managing breaks and overtime.
  5. Develop and monitor key performance indicators (KPIs) related to workforce efficiency, service levels, and employee productivity.
  6. Conduct regular reporting and analysis to identify trends and areas for improvement.
  7. Work closely with operations teams to communicate staffing changes, performance metrics, and other workforce-related information.
  8. Serve as a point of contact for management regarding workforce management issues.
  9. Utilize workforce management software and tools to enhance scheduling accuracy and reporting capabilities.
  10. Stay current with industry trends and technology to optimize workforce management processes.
  11. Lead and mentor a team of workforce analysts and schedulers, fostering a collaborative and high-performance environment.
  12. Conduct training and development sessions to enhance team skills and knowledge.

Qualifications:
  1. Bachelor’s degree in Business Administration, Operations Management, or a related field.
  2. Minimum of 3-5 years of experience in workforce management, preferably in a BPO or contact center environment.
  3. Proven experience with workforce management software and reporting tools.
  4. Strong analytical and problem-solving skills.
  5. Excellent communication and interpersonal abilities.
  6. Proficiency in Microsoft Excel and other data analysis tools.
  7. Ability to work in a fast-paced, dynamic environment.
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SERVICE MANAGER/ ASSISTANT SERVICE MANAGER

Jobtrack Management Services

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Job Description

SERVICE MANAGER/ ASSISTANT SERVICE MANAGER

Location: Dubai
Salary: AED 10,000 to AED 15,000 + Car + Mobile + Family Status
Requirements: Engineering Degree, GCC Experience, GCC Driving License

Jobtrack Management Services, founded in 1993, serves as an extended recruiting arm for our clients. We are ISO 9001:2008 certified and our mission is to enrich client assets through human capital by offering immediate and long-term solutions, cost-effective assignments, and meeting deadlines.

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Recruitment Officer

Manama, Capital Optica

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Job Description

For Bahraini only

Position Overview:

Being the first contact person getting in touch with potential new employees, the incumbent shall provide the best image of the company. The Recruitment Officer has the responsibility to find the most qualified candidates for our job openings within the targeted time and provide regular feedback to the hiring manager. He/she shall also make sure the induction programme is put into practice through every level of the company.

Responsibilities:

  1. Assist the HR Manager in developing job descriptions,
  2. Identify the recruitment needs with Heads of Department,
  3. Identify the appropriate recruitment channels,
  4. Identify and coordinate with local and overseas recruitment agencies to fill vacancies,
  5. Develop testing tools for recruitment,
  6. Design recruitment advertisements,
  7. Control, maintain and update recruitment plan and prepare related monthly and weekly reports,
  8. Maintain an active and organized data bank of applicants for various positions,
  9. Type employment offer letter and contracts for selected candidates,
  10. Collect CVs through our different recruitment network and screen applicants for basic compliance with position qualifications, forward collected CVs to the concerned Heads of Department for evaluation and schedule/lead interviews for them whenever required and provide feedback,
  11. Obtain and assess all certificates and testimonials of the candidates,
  12. Ensure all recruitment policies are in line with local regulations, and procedures and techniques are adhered to,
  13. Conduct new employee induction programme from A to Z and recommend improvements (including managing new employee relocation, send out announcements, create employees personal physical file and record into our HR Management system, …)

Reporting to: HR Manager

Duration: Permanent position

Desired start date: July 1st 2013

Languages:

Arabic - Fluent / Excellent
English - Very Good

Own a Car: Any

Have Driving License: Any

Job Skills:

  1. Human Resources Degree (or equivalent) – University Diploma
  2. Proven recruitment experience (minimum 2 years)
  3. Arabic is a must (spoken/written)
  4. Project Management,
  5. Recruiting skills,
  6. A good working knowledge of HR processes,
  7. Fully conversant and up-to-date with all aspects of GCC employment law and HR best practices,
  8. High level of integrity,
  9. Experience in the development and implementation of recruitment policies and procedures,
  10. Ability to work autonomously,
  11. Excellent interpersonal, written and verbal communication skills
  12. Pro-active and self-motivated,
  13. Excellent planning and organisation skills to meet deadlines,
  14. Proficient in the use of MS Office applications, email and the Internet,
  15. Excellent attention to detail,
  16. Creative, forward thinker,
  17. Solid team player.

About The Company:

As the Kingdom's leading eyewear boutique, Optica has become synonymous with professional and advanced eye care. A 4-decade heritage of making millions of customers happy along with a complete portfolio of products and services ranging from affordable to premium makes Optica the most trusted choice across the region. At present, Ray-Ban, Vogue, Carrera, Emporio Armani, Oakley, D&G, Porsche Design, Tag Heuer, Bvlgari and Cartier are only some of the brands on offer at the state-of-the-art outlets that have expanded outside of Bahrain to Dubai and Qatar. Touted for the impeccable standards of products and services and the technical knowledge of the staff, Optica is a true visionary in the optical field.

For a full range of expert eye care and eyewear solutions with exceptional in-store and after sales services, you have to look no further than Optica.

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HR Business Support Senior Specialist

Zahid Industries

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Job Description

Job Title: HR Business Support Senior Specialist

Posting Start Date: 07/10/2024

Job Summary

The HR Business Support Senior Specialist is responsible for overseeing all human resource operations and ensuring they are aligned with the business goals of the organization. This role includes managing recruitment, employee relations, performance management, training & development, compensation & benefits, and compliance with labor laws. The HR Manager acts as a strategic partner to management, fostering a positive workplace culture and ensuring that the company attracts, retains, and develops talent effectively.

Key Accountabilities
  • Leadership: Ability to lead the HR team and foster a collaborative, inclusive work culture.
  • Communication: Excellent verbal and written communication skills to engage with employees and leadership effectively.
  • Problem-Solving: Strong decision-making and problem-solving abilities in dealing with employee relations and organizational challenges.
  • Organizational Skills: Ability to manage multiple priorities, stay organized, and handle time-sensitive tasks.
  • Analytical Skills: Ability to analyze HR data, metrics, and reports to drive business decisions.
  • Interpersonal Skills: Strong empathy, conflict resolution, and relationship management skills.
Knowledge, Skills and Aptitude

Academic Qualifications & Certifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Knowledge:

  • Proficiency in HRIS systems, payroll software, and talent management platforms.

Language Skills:

  • Fluency in both English and Arabic.
  • Good communication skills, both written and verbal.

Experience:

  • 5+ years of experience in human resources, with at least 2 years in a managerial position.

Job Specification:

  • The HR Manager plays a critical role in shaping the company’s workforce and culture, ensuring that the human resources function aligns with organizational objectives. Success in this role requires a combination of strategic thinking, strong interpersonal skills, and a deep understanding of HR best practices.
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