13 Airline Operations jobs in Bahrain
Associate – Airport Operations Performance
Posted 7 days ago
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Job Description
Company
Division
Operations
Location
Department
Operations
Closing Date
24-Nov-2024
JOB PURPOSEConduct Airport Service Quality (ASQ) surveys, fieldwork studies, and other data collection initiatives. This role is essential for gathering insights into passenger journey and operational efficiency. The Associate will ensure accurate data collection, analysis, and reporting to support continuous improvement efforts and enhance overall customer satisfaction.
Responsibilities include collaborating with various airport stakeholders, maintaining high standards of data integrity, and contributing to strategic decision-making processes based on collected data.
KEY ACCOUNTABILITIES- Conduct Surveys: Administer and manage airport operations surveys to gather relevant data tailored to specific study requirements, ensuring a comprehensive understanding of customer satisfaction.
- Execute ASQ fieldwork in accordance with the Airport Council International (ACI) guidelines and established sample plans, ensuring adherence to best practices.
- Assess Airport Services: Conduct thorough assessments of various airport services and facilities to verify compliance with ASQ and Service Level Agreement (SLA) standards, identifying areas needing improvement.
- Data Collection: Utilize diverse methodologies, including direct observations, interviews, and case studies, to collect and compile accurate data that informs operational decisions. Provide insights and feedback to support continuous improvement in airport services and operations fostering a culture of excellence and responsiveness to passenger needs.
- Prepare detailed reports on findings, highlighting areas of improvement and recommending actions to enhance service quality based on conducted surveys and studies.
- Stakeholder Management: Work closely with various departments, including customer service, operations, and management, to ensure alignment on service standards and improvement initiatives. Engage with passengers, stakeholders, and airport authorities to gather qualitative feedback, enriching the quantitative data collected through surveys.
Minimum: High School Diploma.
Desirably: experience in aviation or business field.
COMPETENCIES & SKILLSFluent in the main local language (Arabic).
Upper-intermediate knowledge of English.
Excellent verbal and written communication skills for effective survey administration and reporting.
Good interpersonal skills to interact effectively with passengers, staff, and stakeholders.
High level of attention to detail in conducting quality checks and data collection.
Proficiency in using survey tools, data collection devices, and reporting software (Excel, PowerPoint, Word).
Ability to identify issues and propose practical solutions to enhance service quality.
About Application ProcessIf you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
#J-18808-LjbffrFlight Operations Coordinator
Posted 15 days ago
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Job Description
Key Responsibilities:
- Coordinating and monitoring daily flight schedules, ensuring timely departures and arrivals.
- Liaising with pilots, cabin crew, ground staff, maintenance, and air traffic control to ensure smooth operations.
- Preparing and distributing flight-related documents, including flight plans, weather reports, and NOTAMs (Notices to Airmen).
- Monitoring weather conditions, airspace restrictions, and airport conditions, and advising flight crew on potential impacts.
- Managing and responding to operational disruptions, such as delays, diversions, or cancellations, and implementing contingency plans.
- Ensuring all flights comply with aviation regulations, company policies, and safety standards.
- Maintaining accurate flight records and operational logs.
- Assisting with crew scheduling and rostering to ensure adequate staffing for all flights.
- Communicating effectively with customer service teams regarding flight status updates and passenger information.
- Contributing to operational efficiency improvements and problem-solving initiatives.
Qualifications:
- Bachelor's degree in Aviation Management, Logistics, or a related field; equivalent practical experience with relevant certifications (e.g., Dispatcher license) will be considered.
- Minimum of 2-4 years of experience in flight operations, airline dispatch, or a similar role within the aviation industry.
- Strong understanding of aviation regulations, flight planning, and air traffic control procedures.
- Proficiency in flight operations software, dispatch systems, and Microsoft Office Suite.
- Excellent organizational and multitasking skills with the ability to perform under pressure.
- Exceptional written and verbal communication skills in English; Arabic is a significant advantage.
- Strong problem-solving and decision-making abilities, especially in high-stress situations.
- Detail-oriented with a strong commitment to safety and operational accuracy.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Familiarity with international aviation protocols.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth in the dynamic aviation sector.
- A challenging and fast-paced work environment.
- The chance to be a key player in daily airline operations.
If you are a dedicated and highly organized individual with a passion for aviation, we encourage you to apply. Join our client's team and help ensure their flights soar smoothly and safely.
SENIOR ANALYST - AIRLINE SYSTEMS (PROJECT MANAGEMENT)
Posted 7 days ago
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Job Description
Company: Gulf Air Group
Division: Information Technology
Location:
Department: Information Technology
Closing Date: 05-Feb-2025
MAIN OBJECTIVEThe jobholder will be the subject matter expert in the Airline systems area, with knowledge in business processes and procedures. The Senior Analyst – Airline Systems shall set short- and long-term solutions and enhancements to meet the set KPIs to improve the efficiency and delivery of the assigned business units.
The Senior Analyst role is responsible for managing and supporting the Airline Systems services and solutions through an end-to-end project lifecycle, including requirement gathering, analysis, quality assurance, and testing, while collaborating with cross-functional teams and third parties to enhance the platforms' capabilities and support strategic business initiatives.
This role combines strong project management capabilities with analytical skills to ensure the successful implementation and optimization of solutions.
MAIN DUTIES- Project Planning and Management:
- Lead project planning sessions to ensure all business and technical project details are within the documented requirements such as scope, deliverables, timelines, and resource requirements.
- Develop and maintain the project plans and its corresponding schedules to ensure a timely and cost-conscious delivery of Airline Systems initiatives.
- Lead and manage the end-to-end delivery of Airline Systems initiatives, ensuring timely completion.
- Platform Management and Support:
- Manage the deployment and operations of Airline Systems, ensuring high availability and performance.
- Continuously monitor, troubleshoot, and optimize platform performance and functionality.
- Conduct thorough testing of applications and new features to ensure high-quality deliverables.
- Work closely with stakeholders to enhance platform features based on user feedback and business needs.
- Collaborate with cross-functional teams to ensure cohesive and innovative solutions that meet the requirements and business objectives.
- Manage relationships with third-party service providers and vendors to facilitate requirements and ensure effective integration and alignment with overall platform architecture.
- Requirement Gathering and Analysis:
- Facilitate workshops and meetings to gather and document business and technical requirements.
- Analyze and prioritize requirements to ensure they align with strategic objectives.
- Work closely with stakeholders to ensure clarity and alignment on requirements and deliverables.
- User Experience and Platform Enhancement:
- Collaborate with UX/UI designers and other stakeholders to develop and introduce new features that enhance user engagement and satisfaction.
- Perform benchmarking to drive continuous improvements in platform usability, performance, and feature set.
- Maintenance and Upgrades:
- Oversee regular maintenance and updates for websites and applications to ensure they remain current and effective.
University graduate with BSc in Computer Science or IT-related specialization or equivalent qualification. A master’s degree in business information or IT-related specialization may be substituted for two (2) years of experience.
Experience2 years of experience in airline systems management or a related technology role within the aviation industry.
About Application ProcessIf you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):
#J-18808-LjbffrAviation Operations Specialist
Posted 15 days ago
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Job Description
Our client, a prominent player in the aviation industry, is seeking a dedicated Aviation Operations Specialist to join their bustling team at the airport in Manama, Capital, BH . This role is critical for ensuring the smooth, safe, and efficient coordination of flight operations and ground services. The ideal candidate will possess a strong understanding of aviation regulations, excellent communication skills, and the ability to thrive in a fast-paced, high-pressure environment. You will be a key contributor to maintaining operational excellence and supporting the timely movement of aircraft and passengers.
Key Responsibilities:
- Monitor and coordinate daily flight schedules, ensuring on-time departures and arrivals.
- Communicate effectively with air traffic control, ground handling, airline personnel, and other stakeholders.
- Prepare and disseminate flight plans, NOTAMs, and other necessary operational documentation.
- Oversee ground handling activities, including aircraft parking, refueling, catering, and baggage handling.
- Ensure compliance with all national and international aviation regulations, safety standards, and company policies.
- Respond to operational disruptions, such as flight delays, diversions, or emergencies, and implement contingency plans.
- Maintain accurate records of all operational activities and report any incidents or discrepancies.
- Conduct regular inspections of operational areas and equipment to ensure readiness and compliance.
- Assist in the coordination of passenger services and special assistance as needed.
- Identify areas for operational improvement and contribute to the development of more efficient processes.
Qualifications:
- Bachelor's degree in Aviation Management, Air Transport, or a related field; equivalent professional experience will be considered.
- Minimum of 3-5 years of experience in aviation operations, airport operations, or ground handling.
- Strong knowledge of aviation regulations (e.g., ICAO, GACA/CAA standards) and safety protocols.
- Excellent communication (written and verbal) and interpersonal skills, with the ability to liaise with diverse groups.
- Ability to make quick, informed decisions under pressure.
- Proficiency in aviation software systems, flight planning tools, and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Willingness to work rotating shifts, including nights, weekends, and holidays, as aviation operations are 24/7.
Preferred Skills:
- Valid Air Traffic Controller (ATC) license or Dispatcher certification.
- Experience with crisis management and emergency response protocols.
- Familiarity with airport security procedures.
- Bilingual in English and Arabic.
What Our Client Offers:
Our client is committed to fostering a supportive and engaging workplace. They offer a competitive salary package, comprehensive benefits including health insurance, paid time off, and professional development opportunities. You'll be part of a team that values innovation, collaboration, and continuous learning. The company culture encourages creativity and supports career growth, providing a platform for you to make a significant impact.
They pride themselves on their inclusive environment and dedication to employee well-being. This is an exciting opportunity to work on cutting-edge projects and contribute to a leading organization in its field. Join a team where your contributions are recognized and valued, and where you can truly grow your career.
Application Process:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role. Only shortlisted candidates will be contacted for an interview. Our client is an equal opportunity employer and values diversity at their company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to receiving your application and exploring how your skills and passion can contribute to our client's success. This role offers the chance to work in a vibrant environment, tackling exciting challenges and being part of a forward-thinking organization that prioritizes both professional excellence and personal development. Take the next step in your career with this rewarding opportunity.
Aviation Operations Coordinator
Posted 15 days ago
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Job Description
As the Aviation Operations Coordinator, you will be at the heart of our client's operational hub, responsible for managing flight schedules, preparing flight plans, coordinating ground handling services, and ensuring compliance with all aviation regulations. Your attention to detail and ability to react swiftly to dynamic operational requirements will be key to success. We are seeking an individual with a passion for aviation and a strong commitment to operational excellence and safety.
Key Responsibilities:
- Monitor and track all flight movements, ensuring adherence to schedules and reporting delays or changes.
- Coordinate with air traffic control, ground handling, catering, and fuel services for efficient aircraft turnarounds.
- Prepare and disseminate flight briefings, NOTAMs, weather reports, and other critical information to flight crews.
- Ensure all operational documentation, including permits, licenses, and manifests, are accurate and up-to-date.
- Manage crew duty rosters and ensure compliance with flight time limitations and rest periods.
- Respond to and resolve operational irregularities, technical issues, or unforeseen events with minimal disruption.
- Maintain clear and effective communication channels with all relevant stakeholders, both internal and external.
- Assist in the development and implementation of operational procedures to enhance efficiency and safety.
- Conduct post-flight data entry and record-keeping, ensuring accurate logs of all operational activities.
- Participate in emergency response drills and contribute to safety management system improvements.
Qualifications:
- Bachelor's degree in Aviation Management, Logistics, or a related field; or equivalent relevant experience.
- Minimum of 3 years of experience in aviation operations, ground handling, or dispatch.
- Strong understanding of aviation regulations, particularly ICAO and local civil aviation authority rules.
- Proficiency in aviation software systems and Microsoft Office Suite.
- Excellent communication and organizational skills.
Desired Skills & Attributes:
The ideal candidate will possess exceptional problem-solving abilities and a calm demeanor under pressure. A meticulous approach to tasks, strong attention to detail, and the ability to manage multiple priorities simultaneously are crucial. Fluency in English is essential, and proficiency in Arabic is a significant advantage. The ability to work flexible hours, including shifts, weekends, and holidays, is often required in aviation operations. A proactive attitude, a commitment to safety, and a team-oriented mindset are highly valued. Experience with flight planning software and crew management systems will be beneficial.
What We Offer:
Our client offers a challenging and rewarding career in a fast-paced industry. This role provides a competitive salary, comprehensive benefits, and opportunities for professional development within the aviation sector. You will be part of a dedicated team that prides itself on maintaining high standards of safety and operational efficiency. If you are passionate about aviation and possess the skills to thrive in a demanding operational environment, we encourage you to apply for this position in Shakhura, Northern, BH . Join a company that is at the forefront of aviation services.
Aviation Operations Specialist
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Coordinate flight schedules, aircraft movements, and ground handling services.
- Monitor flight progress and provide real-time updates to relevant stakeholders.
- Ensure compliance with aviation regulations, safety standards, and company policies.
- Communicate effectively with pilots, air traffic control, ground crew, and airline representatives.
- Manage flight documentation, including manifests, flight plans, and permits.
- Oversee passenger and cargo processing, ensuring efficiency and accuracy.
- Respond to operational disruptions, such as delays or diversions, and implement recovery plans.
- Coordinate with maintenance teams for aircraft servicing and repairs.
- Utilize operational software and systems for tracking and reporting.
- Conduct regular checks and audits to ensure operational readiness.
- Prepare operational reports and analysis for management.
- Participate in emergency response drills and procedures.
- Maintain a high level of situational awareness regarding all operational activities.
Qualifications:
- Bachelor's degree in Aviation Management, Aeronautical Science, or a related field; equivalent professional experience will also be considered.
- 2-4 years of experience in aviation operations, airline operations, or ground handling.
- Strong understanding of aviation regulations (e.g., ICAO, GACA/CAA) and safety management systems.
- Familiarity with flight planning software and operational control systems.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work effectively under pressure and in a fast-paced environment.
- Strong attention to detail and accuracy.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Knowledge of aircraft types, airport operations, and air cargo handling.
- Proficiency in Microsoft Office Suite.
- Valid driver's license.
- Familiarity with local airport procedures and air traffic control protocols.
- Aviation-related certifications (e.g., Dispatcher License) are a plus.
Aviation Operations Coordinator
Posted 15 days ago
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Job Description
As an Aviation Operations Coordinator, you will be at the heart of our client's operations, responsible for coordinating various aspects of flight and ground activities. You will work closely with pilots, ground staff, maintenance teams, and air traffic control to ensure all flights proceed smoothly, safely, and in compliance with regulations. This role requires excellent communication, problem-solving abilities, and the capacity to thrive in a fast-paced environment.
Key Responsibilities include:
- Coordinating flight schedules, ensuring optimal utilization of aircraft and resources.
- Monitoring flight progress and providing real-time updates to relevant stakeholders.
- Assisting with flight planning, including weather briefings, route analysis, and fuel calculations.
- Liaising with air traffic control, ground handling services, and airport authorities to facilitate smooth operations.
- Ensuring compliance with all relevant aviation regulations, safety standards, and company policies.
- Managing and maintaining operational documentation, including flight logs, manifests, and permits.
- Coordinating with maintenance teams for scheduled and unscheduled aircraft servicing and repairs.
- Responding to operational challenges, such as flight delays, diversions, or cancellations, and implementing effective solutions.
- Providing support to flight crews, including briefing them on operational details and addressing their requirements.
- Managing and tracking operational expenses and ensuring cost-effective practices.
- Assisting in the development and implementation of operational procedures and best practices.
- Participating in emergency response planning and drills as required.
- Utilizing operational software and systems for data entry, tracking, and reporting.
- Compiling and analyzing operational data to identify trends and areas for improvement.
- Facilitating effective communication channels between all operational departments to ensure unified efforts.
Qualifications:
- Bachelor's degree in Aviation Management, Logistics, Business Administration, or a related field.
- 2-4 years of experience in aviation operations, airline dispatch, or airport ground handling.
- Strong knowledge of aviation regulations and safety protocols.
- Excellent organizational and multitasking abilities with high attention to detail.
- Proficiency in aviation operations software and Microsoft Office Suite.
- Exceptional communication and interpersonal skills, capable of effective collaboration.
- Ability to work under pressure and make sound decisions in dynamic situations.
- Problem-solving aptitude with a proactive approach to operational challenges.
- Ability to work flexible hours, including shifts, weekends, and holidays, as required by operational needs.
- Knowledge of English and Arabic is highly beneficial.
Our client offers a challenging and rewarding career path with opportunities for professional growth within the exciting aviation sector. Join a dedicated team committed to excellence and safety. Apply now!
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Aviation Operations Specialist
Posted 15 days ago
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Job Description
Responsibilities:
- Coordinate and monitor daily flight operations, ensuring adherence to schedules and operational procedures.
- Prepare flight plans, manifests, and other necessary documentation for aircraft departures and arrivals.
- Liaise with airline representatives, ground handling services, air traffic control, and other relevant authorities.
- Ensure compliance with all local and international aviation regulations (e.g., ICAO, GACA).
- Assist in managing ground support equipment and services, ensuring readiness for aircraft turns.
- Monitor weather conditions, NOTAMs, and other operational information to assess potential impacts on flights.
- Resolve operational disruptions, such as delays, diversions, or cancellations, efficiently and effectively.
- Maintain accurate operational records, logs, and reports.
- Conduct pre-flight briefings and post-flight debriefings with flight crews as needed.
- Support the implementation of safety management systems (SMS) and quality assurance programs.
- Assist in the investigation of operational incidents or deviations.
- Manage crew duty times and rest periods according to regulations.
- Coordinate fueling, catering, and other services for aircraft.
- Provide administrative support to the operations department.
Qualifications:
- Bachelor's degree in Aviation Management, Aeronautical Science, or a related field.
- Minimum of 2-4 years of experience in aviation operations, preferably with an airline, airport, or ground handler.
- Strong knowledge of aviation regulations, flight planning, and ground operations procedures.
- Familiarity with aviation software and systems (e.g., flight planning tools, operations control systems).
- Excellent organizational, multitasking, and problem-solving skills.
- Strong written and verbal communication skills in English; Arabic is a plus.
- Ability to work efficiently under pressure and make quick, informed decisions.
- Flexible to work shifts, including evenings, weekends, and holidays, as aviation operations are 24/7.
- High level of attention to detail and accuracy.
- Ability to work effectively in a team environment.
- Valid driver's license.
This is an exciting opportunity for a dedicated professional to contribute to the smooth and safe flow of aviation activities. If you are passionate about the aviation industry and possess strong operational skills, we encourage you to apply.
Aviation Operations Coordinator
Posted 15 days ago
Job Viewed
Job Description
As an Aviation Operations Coordinator, you will be responsible for a wide array of tasks crucial for daily flight and ground support. Your duties will include coordinating flight schedules, managing logistics for aircraft turnarounds, communicating with various stakeholders, and ensuring all operational procedures comply with regulatory standards. This role demands exceptional organizational skills, a keen eye for detail, and the ability to thrive in a fast-paced, high-pressure environment where precision is paramount.
Key Responsibilities:
- Coordinate and monitor daily flight schedules, ensuring timely departures and arrivals.
- Manage ground handling services, including baggage, cargo, fuel, catering, and passenger boarding/disembarking.
- Communicate effectively with pilots, air traffic control, ground crew, airline representatives, and other relevant parties.
- Prepare and update flight manifests, load sheets, and other essential operational documentation.
- Ensure compliance with all aviation regulations, safety standards, and company policies.
- Respond to and resolve operational issues, delays, or emergencies efficiently and effectively.
- Track and report on key operational metrics, identifying areas for improvement.
- Assist in the planning and coordination of ad-hoc flights or special aviation events.
- Utilize various aviation software systems for flight planning, tracking, and communication.
- Maintain accurate records of all operational activities.
Qualifications:
- Bachelor's degree in Aviation Management, Logistics, or a related field preferred.
- Minimum of 2-4 years of experience in aviation operations, airport coordination, or airline dispatch.
- Strong understanding of aviation regulations, safety protocols, and ground handling procedures.
- Proficiency in relevant aviation software and communication systems.
- Excellent organizational and multitasking abilities.
- Strong problem-solving skills and ability to make quick decisions under pressure.
- Exceptional verbal and written communication skills in English; Arabic proficiency is an asset.
- Ability to work effectively in a team environment and interact with diverse groups of people.
- Flexibility to work shifts, including evenings, weekends, and holidays, as aviation operates 24/7.
Our client offers a challenging and rewarding career in the exciting aviation industry, a competitive salary, and opportunities for professional growth within a supportive team. If you are passionate about aviation and possess the coordination skills to ensure smooth operations, we invite you to apply and contribute to a vital sector of the global economy.
Aviation Operations Coordinator
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Coordinate and monitor daily flight schedules, ensuring timely departures and arrivals.
- Assist with flight planning, including weather briefings, NOTAMs, and route optimization.
- Communicate effectively with flight crews, ground handling agents, air traffic control, and other relevant stakeholders.
- Arrange and confirm ground services such as fueling, catering, and cleaning.
- Ensure compliance with all national and international aviation regulations and company operational procedures.
- Maintain accurate and up-to-date operational records, logs, and documentation.
- Troubleshoot and resolve operational issues and emergencies efficiently.
- Monitor aircraft movements and provide updates to relevant parties.
- Assist in the preparation of pre-flight and post-flight documentation.
- Support crew scheduling and rostering, ensuring adequate crew availability.
- Handle general administrative tasks related to aviation operations.
Qualifications:
- Bachelor's degree in Aviation Management, Logistics, or a related field; or equivalent relevant experience.
- Minimum of 2-4 years of experience in aviation operations, airline operations, or ground handling.
- Strong knowledge of aviation regulations and procedures (e.g., ICAO, GCAA).
- Familiarity with flight planning software and operational systems is highly desirable.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills, both verbal and written in English (Arabic is a plus).
- Ability to work under pressure in a fast-paced and dynamic environment.
- Detail-oriented with a high level of accuracy in record-keeping.
- Proficiency in Microsoft Office Suite.
- Ability to work flexible hours, including shifts, weekends, and holidays, if required.
- Passion for the aviation industry and commitment to safety.