26 Airport Administration jobs in Bahrain
Ground Operations Supervisor - Airport Services
Posted 1 day ago
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As a Ground Operations Supervisor, you will be responsible for overseeing ramp operations, including baggage handling, aircraft loading/unloading, marshalling, and passenger boarding/deplaning. You will ensure adherence to all safety regulations, operational procedures, and airline-specific requirements. This position requires excellent communication, problem-solving abilities, and the capacity to coordinate effectively with various stakeholders, including flight crews, airline representatives, and airport authorities.
Key Responsibilities:
- Supervise and coordinate all ground handling activities for arriving and departing aircraft.
- Ensure the safe and efficient execution of ramp operations, including baggage handling, cargo loading, and aircraft marshalling.
- Manage and mentor a team of ground handling staff, providing guidance and performance feedback.
- Adhere to all aviation safety regulations, airport procedures, and airline standards.
- Monitor aircraft turnaround times and implement strategies to optimize efficiency.
- Conduct safety briefings and inspections to ensure compliance with safety protocols.
- Respond effectively to operational disruptions and emergencies, implementing corrective actions.
- Liaise with flight crews, airline representatives, and other airport personnel to ensure seamless operations.
- Maintain accurate records of ground handling activities and operational data.
- Champion a safety-first culture and promote best practices among the ground handling team.
- Proven experience in airport ground operations or a related aviation field, with demonstrated leadership capabilities.
- Strong understanding of aircraft ground handling procedures, safety regulations, and airport operations.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage a team effectively in a high-pressure environment.
- Knowledge of ramp safety procedures and hazard identification.
- Proficiency in using airport operational software and communication systems.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- High school diploma or equivalent; aviation management or related certification is a plus.
- Minimum of 4 years of relevant experience in ground operations.
Airport Operations Supervisor - Ground Handling Services
Posted 1 day ago
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Key Responsibilities:
- Supervise and direct daily ground handling operations to ensure timely and safe aircraft turnaround.
- Coordinate with flight crews, airline representatives, and airport authorities to manage operational flow.
- Ensure efficient baggage and cargo handling, including loading, unloading, and transfer processes.
- Monitor and enforce adherence to all safety, security, and regulatory compliance standards.
- Manage and motivate a team of ground operations personnel, providing guidance and support.
- Conduct regular training sessions for staff on operational procedures, safety, and customer service.
- Respond promptly and effectively to operational disruptions and emergencies.
- Maintain clear and concise communication channels with all relevant stakeholders.
- Analyze operational data to identify trends and implement improvements in efficiency and service quality.
- Manage the allocation of resources, including equipment and personnel, to meet operational demands.
This position is well-suited for an individual passionate about aviation and dedicated to maintaining the highest standards of operational excellence in **Nuwaidrat, Southern, BH**.
CS Administrative Support Specialist
Posted today
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Location: Norfolk; Little Creek; Oceana; Yorktown; Northwest; New London; Portsmouth, NH; Portsmouth, VA; Great Lakes; Bethesda NNMC; Annapolis; Fort Meade; Jacksonville; Jacksonville; Mayport; Kings Bay; Gulfport; Kingsville; Meridian; Millington; Yokosuka; Rota; Bahrain; Guam; Metro San Diego; Kitsap; Whidbey Island; Everett; New Orleans; Fort Worth; Whiting Field; Corpus Christi; NSA Anderson.
Strategic Resources, Inc. (SRI) is an international, ISO 9001, 2000, 27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical Customer Service/Administrative Support Services to the Navy’s Fleet and Family Support Programs (FFSPs) designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families.
Overview : We are seeking a dedicated and organized Customer Service/Administrative Support Specialist to join our team. This role is essential in ensuring smooth operations and providing high-quality support to our customers and staff. The ideal candidate will have strong customer service skills, a solid understanding of office automation software, and the ability to manage multiple administrative tasks efficiently. If you thrive in a fast paced environment and enjoy helping others, this position offers an exciting opportunity to contribute to a team that supports our military community.
Tasks and Responsibilities : In this role, you will be the first point of contact for customers, providing general information and referrals, and ensuring they are directed to the appropriate staff members. You will also support the administrative needs of the team, including scheduling, correspondence, and data entry. Additionally, you will participate in emergency preparedness and response activities, ensuring all related services are documented accurately.
Essential Duties And Responsibilities
- Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff.
- Provide general information and referrals to military and community resources.
- Enroll and schedule customers in briefs, workshops, classes, and individual appointments.
- Perform administrative and clerical services, including finalizing correspondence, preparing military messages, and managing files.
- Assist in making travel arrangements and distributing mass mailings.
- Ensure all information and referral services are entered and tracked in FFSMIS.
- Provide administrative support for the Counseling and Advocacy Program, including data entry, scheduling appointments, and managing sensitive customer interactions.
- Participate in emergency response exercises and facilitate FFSP participation in public awareness campaigns.
- None.
- Excellent customer service skills with the ability to handle potentially difficult or distraught clients.
- Proficient in the use of office automation software, including word processing, spreadsheets, and email.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Effective communication skills, both oral and written.
- Customer Focus: Demonstrates a commitment to meeting the needs of internal and external customers.
- Communication: Clearly and effectively communicates with customers and team members.
- Attention to Detail: Ensures accuracy in administrative tasks and data entry.
- Teamwork: Works well with others and contributes to a positive team environment.
- High school diploma or GED.
- Demonstrated customer service experience.
- Working knowledge of computers and office automation software.
- Experience in an administrative support role is preferred.
Customer Service/administrative Support
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**Job Title**:Customer Service/Administrative Support
**Summary**
Customer Service/Administrative Support personnel are normally the first point of contact for a client. They are responsible for providing basic information, scheduling appointments, and providing administrative support functions.
**Essential Duties and Responsibilities**
- Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff
- Provide general, basic information and referral of customers to military and community resources, utilizing other FFSP staff for more in-depth, complicated requests for information.
- Enroll and schedule customers in briefs, workshops, classes, and individual appointments, when not provided through centralized scheduling.
- Provide administrative and clerical services
- Provide a variety of administrative and clerical support functions, e.g., finalizing official correspondence, preparing military messages, making travel arrangements, distributing mass mailings, managing files, receiving messages for staff
- Ensure that information and referral services provided are entered and counted in FFSMIS
- Provide a variety of Counseling and Advocacy Program administrative support functions, e.g., preparing and finalizing official correspondence, data entry, attending and taking minutes at meetings, scheduling appointments, screening and directing potentially distraught or difficult callers or walk-in clients, managing files, maintaining referral and community resource directories
**Supervisory Responsibilities**
- This job has no supervisory responsibilities.
**Required Education and/or Experience Qualifications**
- High school diploma or GED
- Experience working with computers and office automation software
- Knowledge of basic customer service skills
- Ability to handle multiple tasks and determine priority of tasks
- Strong verbal and written skills
- Possess a general knowledge base of community and military resources
- Ability to follow directions carefully and understand complex protocols
- Ability to take and prepare meeting minutes, prepare correspondence, and accurately enter data into required data systems
- Knowledge of military lifestyle, ranks, and organizations
**Preferred Qualifications**
- Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
**Other Skills and Abilities**
- This position requires access to U.S. Government facilities and systems.
- U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
**Competencies**
To perform the job successfully, an individual should demonstrate the following competencies:
- **Ability to work both independently and as part of a team.**:
- **Interpersonal Skills - **Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- **Oral Communication -** Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- **Written Communication -** Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- **Quality Management -** Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- **Judgment -** Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
**Physical Demands**:Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computers, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
**Work Environment**:The physical demands and work environment characteristics described here represent those employees encounter while performing the essential functions of this job. Reasonable accommodations may be enabled for individuals with disabilities to perform the essential functions.
The noise level in the work enviro
Airport Operations Manager
Posted today
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Key Responsibilities:
- Overseeing all day-to-day airport operations, ensuring adherence to safety and security protocols.
- Developing and implementing operational procedures to enhance efficiency and minimize delays.
- Managing and coordinating with airlines, ground handling agents, air traffic control, and other airport stakeholders.
- Ensuring compliance with all local and international aviation regulations and standards.
- Leading, mentoring, and managing a team of operations staff, including supervisors and controllers.
- Monitoring flight schedules and managing resource allocation (e.g., gate assignments, runway usage).
- Responding effectively to irregular operations, emergencies, and disruptions.
- Developing and managing the airport's operational budget.
- Implementing new technologies and systems to improve operational performance.
- Conducting performance reviews and providing feedback to the operations team.
- Preparing reports on operational metrics, safety incidents, and performance improvements.
- Collaborating with airport planning and development teams on infrastructure projects.
- Maintaining strong relationships with regulatory bodies and aviation authorities.
- Bachelor's degree in Aviation Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 8 years of experience in airport operations or aviation management.
- Proven track record of successful operational leadership.
- In-depth knowledge of airport operations, air traffic management, and ground handling processes.
- Strong understanding of aviation safety regulations and security procedures.
- Excellent leadership, communication, problem-solving, and decision-making skills.
- Ability to manage complex situations and make sound judgments under pressure.
- Proficiency in airport management software and systems.
- Fluency in English is essential; knowledge of Arabic is an advantage.
Airport Operations Specialist
Posted 1 day ago
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Key responsibilities include:
- Monitoring and managing all aspects of airport operations, ensuring adherence to safety and security protocols.
- Coordinating with airlines, ground handlers, and other airport stakeholders to ensure seamless aircraft turnaround.
- Managing passenger flow and services to enhance the customer experience.
- Overseeing the allocation and utilization of airport resources, such as gates and stands.
- Developing and implementing operational procedures to improve efficiency and reduce delays.
- Responding to and managing operational disruptions and emergencies.
- Ensuring compliance with all relevant aviation regulations and standards.
- Analyzing operational data to identify trends and implement performance improvements.
- Liaising with regulatory bodies and conducting operational audits.
- Providing training and support to airport operations staff.
Airport Operations Supervisor
Posted 1 day ago
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Key responsibilities:
- Supervise and coordinate daily ground handling operations for arriving and departing aircraft.
- Ensure the safe and efficient execution of all ground operations, including aircraft loading/unloading, baggage handling, and fueling.
- Lead, train, and motivate a team of ground handling personnel, ensuring performance standards are met.
- Monitor flight schedules and allocate resources effectively to meet operational demands.
- Enforce all safety regulations, company policies, and standard operating procedures.
- Conduct safety briefings and inspections to identify and mitigate potential hazards.
- Liaise with airline representatives, air traffic control, and other airport stakeholders to ensure seamless operations.
- Respond promptly and effectively to operational disruptions and emergencies.
- Maintain accurate records of ground handling activities, including turnaround times and service quality.
- Contribute to the continuous improvement of operational processes and efficiency.
- High school diploma or equivalent; Bachelor's degree in Aviation Management, Business Administration, or a related field is preferred.
- Minimum of 3-5 years of experience in airport ground handling operations or aviation management.
- Previous supervisory or leadership experience is highly desirable.
- Strong knowledge of airport operations, ramp safety, and airline procedures.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively under pressure in a fast-paced, safety-critical environment.
- Proficiency in using airport operational software and systems.
- Flexibility to work irregular hours, including nights, weekends, and holidays, as required by flight schedules.
- Strong problem-solving and decision-making abilities.
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Airport Operations Supervisor
Posted 1 day ago
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Airport Operations Manager
Posted 1 day ago
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Key Responsibilities:
- Develop, implement, and monitor operational plans and procedures to ensure smooth and efficient airport functioning.
- Oversee day-to-day airport operations, including airside, terminal, and landside activities.
- Ensure compliance with all national and international aviation regulations, safety standards, and security protocols.
- Manage and coordinate with airlines, ground handlers, air traffic control, security agencies, and other airport stakeholders.
- Lead and manage a team of airport operations staff, providing direction, training, and performance management.
- Develop and manage the airport operations budget, controlling costs and optimizing resource allocation.
- Respond to and manage operational disruptions, emergencies, and irregular operations effectively.
- Implement continuous improvement initiatives to enhance operational efficiency, passenger experience, and service quality.
- Monitor and analyze operational data to identify trends, challenges, and opportunities for improvement.
- Ensure the proper maintenance and functionality of airport infrastructure and equipment.
Qualifications and Skills:
- Bachelor's degree in Aviation Management, Business Administration, Logistics, or a related field. A Master's degree or relevant professional certification (e.g., Airport Management Professional Accreditation Programme - AMPAP) is highly preferred.
- Minimum of 8 years of progressive experience in airport operations or aviation management, with at least 3 years in a supervisory or managerial capacity.
- In-depth knowledge of airport operations, aviation safety regulations (e.g., ICAO Annexes), security procedures, and air traffic management principles.
- Proven experience in managing operational teams and coordinating with diverse stakeholders.
- Strong leadership, decision-making, and problem-solving skills.
- Excellent communication, negotiation, and interpersonal abilities.
- Proficiency in airport operational software and systems.
- Ability to work under pressure and manage critical situations effectively.
- Demonstrated commitment to safety and security.
- Fluency in English is mandatory; knowledge of Arabic would be advantageous.
Airport Operations Manager
Posted 1 day ago
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Key Responsibilities:
- Manage and coordinate all airport operational activities, including ground handling, passenger services, and airside operations.
- Ensure adherence to all safety, security, and regulatory standards and procedures.
- Develop and implement operational plans and strategies to optimize airport efficiency.
- Supervise and lead a team of airport operations staff, providing training and performance management.
- Liaise with airlines, air traffic control, government agencies, and other stakeholders to ensure seamless operations.
- Monitor and manage aircraft turnaround processes, including boarding, deplaning, and baggage handling.
- Respond effectively to operational disruptions, emergencies, and incidents, implementing contingency plans.
- Analyze operational data to identify trends, performance issues, and areas for improvement.
- Manage the maintenance and operational readiness of airport facilities and equipment.
- Foster a customer-centric approach to passenger services and overall airport experience.
- Bachelor's degree in Aviation Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 7 years of experience in airport operations or aviation management.
- Proven experience in a leadership or management role within an airport environment.
- Thorough knowledge of aviation regulations, safety standards, and airport operational procedures.
- Strong understanding of ground handling, passenger services, and airside management.
- Excellent leadership, decision-making, and problem-solving skills.
- Proficiency in airport operational software and systems.
- Strong communication and interpersonal skills for stakeholder management.
- Ability to work under pressure and manage complex situations effectively.