9 Junior Engineers jobs in Bahrain

LTE Engineers

Huawei

Posted 18 days ago

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Job Description

Key Requirement:
Excellent Understanding of GSM/UMTS/EPC Packet Core Architecture and Network Elements
Excellent Knowledge of Packet Core Protocols and Interfaces
Understanding of IP Routing Protocols Understanding of TCP/IP, Deep Packet Inspection(DPI)
2G & 3G PS Core Operational & Maintenance Experience preferably Huawei Core
LTE Experience preferably Cisco core (Starent)
Hands on Experience on Cisco Mobility ASR 5000 (MME, SGW & PGW)
Experience of Mobility Unified Reporting Systems & Web Element Manager.
Hands on Experience and Mobility Unified Reporting Systems.
Experience of Configurations of Charging System.
Excellent Understanding of 2G,3G and 4G Related Key Performance Indicators

-Expert in GSM/UMTS/EPC Packet Core Architecture and Network Elements.
-Expert in Packet Core Protocols and Interfaces
-Advance expertise in IP Routing Protocols
-Advance expertise in TCP/IP and DPI
-Expert in 2G & 3G PS Core Operational & Maintenance experience in Huawei Core. Preferably with atleast 4 to 5 years of experience.
-Expert in LTE Experience preferably Cisco core (Starent). Preferably with atleast 2 to 3 years of experience.
-Experienced in Cisco Mobility ASR 5000 (MME, SGW & PGW). Preferably with atleast 2 to 3 years of experience.
-Experienced in Mobility Unified Reporting Systems & Web Element Manager. Preferably with atleast 2 to 3 years of experience.
-Experienced in Configurations of Charging
-Advance expertise in 2G,3G and 4G Related Key Performance Indicators

About The Company

Huawei is a leading telecom solutions provider, owned entirely by its employees. Through continuous customer-centric innovation, we have established end-to-end advantages in telecom network infrastructure, application & software, devices and professional services. With comprehensive strengths in wireline, wireless and IP technologies, Huawei has gained a leading position in the All-IP convergence age. Our products and solutions have been deployed in over 100 countries and have served 45 of the world's top 50 telecom operators, as well as one third of the world's population.

Huawei' s vision is to enrich people's lives through communication. By leveraging our experience and expertise in telecom sector, we help bridge the digital divide and give people the opportunity to join the information age, regardless of their geographic origin. In order to tackle increasing climate challenges, Huawei has deployed a wide range of green solutions that enable customers to reduce power consumption and carbon emissions, contributing to the sustainable development of the social economy and the environment.

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Network Engineers (Contract) | Fiber & Copper Cabling Expert

Sphere Global Limited

Posted 18 days ago

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Network Engineers (Contract) | Fiber & Copper Cabling Expert

Sphere Global Solutions is actively seeking highly skilled and reliable Media Service Engineers to join our onsite team on a contract basis. This position is designed for professionals with exceptional expertise in both fiber optic and copper cabling , who can operate in high-pressure sporting event environments where every second counts. This is a role for problem-solvers who thrive under pressure, adapt quickly to challenges, and consistently deliver outstanding results.

If you’re passionate about live event technology and possess the technical expertise to ensure seamless operations, we want to hear from you.

Key Responsibilities
  • Fiber and Copper Cabling Installation & Maintenance
    • Install, terminate, and test fiber optic and copper cabling to the highest industry standards.
    • Ensure installations are precise, efficient, and aligned with client specifications.
  • Collaborate with event coordinators, technical teams, and other stakeholders to guarantee seamless execution.
  • Act as the onsite expert for all cabling-related queries during events.
  • Diagnose and resolve technical issues swiftly in dynamic, high-pressure environments, ensuring minimal downtime.
  • Implement proactive troubleshooting measures to mitigate potential disruptions.
  • Cabling System Planning
    • Design, route, and implement cabling systems to optimize connectivity and minimize interference or disruptions.
    • Assess and adapt plans in real time to accommodate venue constraints or last-minute changes.
  • Timely Delivery
    • Consistently meet strict project deadlines without compromising quality or safety standards.
  • Documentation
    • Maintain detailed records of cabling layouts, testing results, and any system adjustments for post-event analysis and future reference.
    • Ensure documentation is clear, comprehensive, and up to date.
Skills & Experience Required
  • Technical Expertise : Demonstrable experience in fiber optic and copper cabling installation, termination, and maintenance.
  • Problem-Solving Skills : Strong ability to diagnose and resolve complex technical issues under pressure.
  • Event Experience : Proven track record in high-pressure environments, such as live events, sporting venues, conferences, or critical infrastructure projects.
  • Technical Proficiency : Skilled in splicing, terminating, and testing cabling using industry-standard tools and techniques.
  • Attention to Detail : Commitment to precision and delivering high-quality results.
  • Team Collaboration : Ability to work independently and as part of a team, ensuring smooth collaboration with event and technical staff.
  • Safety Standards : Solid understanding of health and safety protocols in cabling operations.
Preferred Qualifications
  • Certifications : Formal certifications in Fiber Optic Technology or equivalent (e.g., FOA , BICSI ).
  • Tool Familiarity : Experience using a variety of fiber optic and copper cabling equipment and testing tools.
  • Project Agility : Proven ability to adapt to evolving project requirements and deliver exceptional results within tight deadlines.
  • Advanced Skills : Knowledge of advanced cabling techniques and emerging technologies in the fiber and copper cabling industry.
  • Why Join Us?
    • Work on world-class sporting events and high-profile projects where your expertise will make a direct impact.
    • Collaborate with an exceptional team of professionals dedicated to delivering excellence.
    • Experience the thrill of operating in fast-paced, dynamic environments where every second counts.

    Stay Connected!

    • Follow us on LinkedIn for the latest updates and career opportunities: LinkedIn Page .
    • Subscribe to our newsletter on our homepage for insights, news, and updates: Visit our Website .

This role offers a unique opportunity for skilled professionals to work at the forefront of live event technology. If you have what it takes to meet the challenge and contribute to our team’s success, apply now!

Join Now

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Resume: (Word/PDF) * Accepted file types: pdf, docx, Max. file size: 10 MB.

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Technical Support Specialist

Manama, Capital RESO

Posted 2 days ago

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Job Description

About Moyasar:

At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.

Role Overview:

As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.

Key Responsibilities:

  • Provide technical support to merchants during the onboarding and integration stages.
  • Troubleshoot and resolve API, SDK, or platform-related issues.
  • Communicate technical concepts clearly to non-technical users.
  • Collaborate with the engineering team to escalate and resolve complex issues.
  • Continuously learn and adapt to new technologies and tools.
  • Ensure timely and high-quality responses to support tickets and inquiries.

Requirements:

  • Bachelor degree majoring, IT, IS, MIS, and related.
  • 1–2 years of experience in a technical support or developer support role
  • Proficiency in multiple programming languages
  • Strong problem-solving skills and ability to work under pressure
  • Quick learner with a passion for technology and customer success
  • Excellent communication skills in both English and Arabic
  • Experience in fintech or financial services is preferred
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Technical Support Technician

Manama, Capital Gulf Future Business - GFB

Posted 18 days ago

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Job Description

We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.

Key Responsibilities:

  • Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
  • Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
  • Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
  • Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
  • Install antivirus software, perform system updates, and educate users on secure practices for device protection.
  • Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
  • Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
  • Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.

Qualifications:

  • Minimum of a diploma in Information Technology or a related field.
  • 3 to 5 years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
  • Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.

Technical Skills:

  • Proficiency with IT infrastructure, including PCs, printers, projectors, and smart screens.
  • Strong understanding of network setup and device connectivity troubleshooting.

Soft Skills:

  • Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
  • Strong problem-solving abilities and a proactive approach to addressing technical issues.
  • Ability to work both independently and within a team environment.
Job Specification

Additional Requirements:

  • This is a fully on-site role; remote work is not permitted.
  • Applicants should currently reside in Bahrain, as this is an immediate requirement.
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Technical Support Agent

10013 BHD22 Hourly WhatJobs

Posted today

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Job Description

contractor
Our client requires a proactive and technically adept Technical Support Agent for their operations in Jidhafs, Capital, BH . This remote position offers the flexibility to work from anywhere, focusing on delivering outstanding technical assistance to a diverse customer base. You will be responsible for diagnosing and resolving a wide range of technical issues across various software and hardware platforms. Key duties include responding to customer support tickets, providing step-by-step guidance via phone or chat, and escalating unresolved problems to senior technicians or engineering teams. Maintaining accurate and detailed records of all support interactions and resolutions in the company's ticketing system is crucial. The successful candidate will possess strong analytical and problem-solving abilities, with a keen eye for detail. Proficiency in common operating systems (Windows, macOS) and standard office productivity software is required. Experience with remote desktop support tools and network troubleshooting is a significant plus. You must have excellent interpersonal skills, with the ability to communicate technical information clearly and concisely to both technical and non-technical users. A customer-centric approach and a commitment to exceeding customer expectations are essential qualities. This role is fully remote, but requires reliable internet connectivity and a dedicated workspace. We are looking for individuals who are self-motivated, organized, and eager to learn new technologies. A background in IT support or a related technical field is highly preferred. If you thrive in a remote setting and are passionate about technology and customer service, we encourage you to apply.
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B2B Technical Support Specialist

Manama, Capital Zain Bahrain

Posted 18 days ago

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Job Description

ZAIN1292 - B2B Technical Support Specialist

Operation

Division

Technology

Location

Closing Date

04-Nov-2024

About Zain

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries with a workforce of over 7,900 providing a comprehensive range of mobile voice and data services to over 42.4 million active individual and business customers as of March 31, 2024.

About the Role

The B2B Technical Support Specialist will play a crucial role in ensuring the satisfaction of our enterprise customers and maintaining strong relationships by actively managing all aspects related to post-sales support for our B2B services and products. This role will involve proactive monitoring, incident handling, and maintaining robust customer relationships to guarantee satisfaction with our offerings.

What We Need From You
  1. Serve as the central point of communication for enterprise customers and internal stakeholders, addressing post-sales support inquiries promptly and professionally.
  2. Foster and maintain strong relationships with enterprise customers, ensuring their satisfaction with the offered B2B services and products.
  3. Handle all post-sales activities specific to B2B services, including troubleshooting, problem resolution, incident reporting, issue tracking, fault restoration, and handling customer complaints.
  4. Provide comprehensive support for the entire B2B product portfolio, including Dedicated Internet Access, Local and Global MPLS, Ethernet to the Business, Fixed Voice, Security Products, SD-WAN, and Wi-Fi Solutions.
  5. Implement 24/7/365 monitoring of systems to proactively identify potential issues and ensure network health for enterprise customers.
  6. Take the lead in restoring faults whenever possible, minimizing downtime for enterprise customers.
  7. Effectively communicate work activities, updates, and resolutions to all relevant stakeholders.
  8. Implement and uphold quality standards for all B2B services and products, ensuring compliance with service level agreements (SLAs) and enterprise customer expectations.
  9. Conduct regular assessments and audits to ensure compliance with SLAs and quality standards specific to B2B services.
  10. Develop new processes and coordinate interdepartmentally to fill any gaps in B2B service delivery.
  11. Conduct awareness workshops for change processes and compliance tailored for B2B customers.
  12. Maintain a history log for all events and activities related to enterprise customers.
  13. Perform all other related duties as assigned by the department.
Skills and Knowledge

Strong knowledge of the telecommunications products and services listed, with expertise in troubleshooting and problem resolution.

Excellent communication and interpersonal skills.

Qualifications and Experience

Bachelor's degree in a relevant field (e.g., Telecommunications, Information Technology).

Minimum 3-5 years of proven experience in a B2B customer support or technical support role, preferably within the telecommunications industry.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

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Technical Account Support Manager - Bahrain

Manama, Capital RESO

Posted 16 days ago

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Job Description

SRT Marine Systems plc (SRT) is a market leader in international marine surveillance technology and systems. We are a respected, established, and ambitious multinational company headquartered in the UK, serving a global customer base.

The company impacts the marine domain worldwide by leading next-generation maritime awareness technologies, products, and systems that enhance security, safety, environmental protection, and sustainability. Our customers range from national coast guards to individual vessel owners.

SRT offers a rewarding environment where high-quality results are recognized. We are committed to innovation and strive to make SRT a challenging and rewarding workplace for talented, hardworking individuals to make a significant impact in the marine industry.

We highly encourage Bahrain Nationals or expatriates with the relevant experience to apply, given the nature of the project.

Please note: This is NOT a sales role. The position involves providing product support, ongoing integration, and training to our customers.

Role Overview - Technical Account Support Manager

We seek a bilingual (English & Arabic), ambitious, and talented individual with a background in system product training or product management to join us as a Technical Account Support Manager. The candidate will be trained to an expert level on our systems to provide frontline support to our customers. Responsibilities include assisting customers in system setup, troubleshooting, and providing insights to our product development teams for improvements.

This role is ideal for someone capable of understanding complex product functionalities and supporting customers effectively. The role involves continuous engagement with customers at all levels.

Experience in IT product management or training for complex applications is highly beneficial.

Responsibilities
  • Assist customers in configuring system functionalities to meet their needs
  • Understand operational objectives and challenges, and adapt system settings accordingly
  • Support customers in fully integrating their organization with our system platform
  • Provide frontline user support for smooth system operation
  • Offer feedback on potential improvements and new features to product teams
Requirements
  • Bilingual in English & Arabic
  • Strong problem-solving skills and inquisitiveness
  • Excellent interpersonal communication skills
  • Professional and discreet
  • Ability to quickly grasp new concepts and products

If successful, your job title at SRT will be Customer Success Manager.

Benefits
  • Competitive salary
  • Long-term career development opportunities
  • Benefits package including private medical care
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Technical Account Support Manager - Bahrain

SRT Marine Systems plc

Posted 16 days ago

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Technical Account Support Manager - Bahrain

Join to apply for the Technical Account Support Manager - Bahrain role at SRT Marine Systems plc .

SRT Marine Systems plc (SRT) is a market leader in international marine surveillance technology and systems. Headquartered in the UK, we serve a global customer base, including coast guards and vessel owners worldwide.

We are committed to innovation in maritime domain awareness technologies that enhance security, safety, and environmental sustainability. We offer a rewarding environment for talented individuals eager to make a significant impact in the marine industry.

We highly encourage Bahrain Nationals or expatriates with relevant experience to apply, given the nature of the project.

Note: This is NOT a sales role. It involves providing product support, integration, and training to our customers.

Role Overview - Technical Account Support Manager

We seek a bilingual (English & Arabic), ambitious, and talented individual with a background in system product training or product management. The successful candidate will be trained to expert level on our system to provide frontline support, assist with system setup, troubleshoot user issues, and offer insights for product improvements.

This role offers an excellent opportunity for someone capable of understanding complex products and supporting customers at various levels, working embedded with the client.

Experience in IT product management or training for complex applications is highly beneficial.

Responsibilities
  • Configure system settings to meet customer outcomes
  • Understand customer operational goals and tailor system configurations accordingly
  • Assist customers in integrating their operations within our system platform
  • Provide frontline user support for smooth system operation
  • Offer feedback to product development teams for improvements
Requirements
  • Bilingual in English & Arabic
  • Excellent problem-solving skills
  • Strong interpersonal communication skills
  • Professional and discreet
  • Ability to quickly grasp new concepts and products

If successful, your job title will be Customer Success Manager.

Benefits
  • Competitive salary
  • Long-term career development opportunities
  • Private medical care
Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industry: Defense and Space Manufacturing
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Technical Account Support Manager - Bahrain

SRT Marine Systems plc

Posted 18 days ago

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Job Description

Technical Account Support Manager - Bahrain

SRT Marine Systems plc (SRT) is a market leader in international marine surveillance technology and systems. Headquartered in the UK, we serve a global customer base, including coast guards and vessel owners worldwide.

We are committed to innovation in maritime domain awareness, enhancing security, safety, and environmental sustainability. Our company values high-quality results and offers a rewarding environment for talented individuals who want to make a significant impact in the marine industry.

We highly encourage Bahrain Nationals or expats with relevant experience to apply. Please note: This is NOT a sales role; it involves providing product support, integration, and training to our customers.

Role Overview - Technical Account Support Manager

We seek a bilingual (English & Arabic), ambitious, and talented individual with a background in system product training or product management. The candidate will be trained to expert level on our system to provide frontline support, help customers optimize system use, troubleshoot user issues, and provide feedback for product improvements.

This role requires understanding complex product functionalities and supporting customers at all levels, working embedded with the customer to ensure their success.

Responsibilities
  1. Configure system settings to meet customer requirements.
  2. Understand customer operational objectives and resolve challenges through system configuration.
  3. Assist customers in fully integrating their operations with our system platform.
  4. Provide front-line user support for smooth system operation.
  5. Offer feedback on product improvements and new functionalities to the development teams.
Requirements
  • Bilingual in English & Arabic.
  • Strong problem-solving skills and inquisitiveness.
  • Excellent interpersonal communication skills.
  • Professional, discreet, and quick to learn new concepts and products.

If successful, your job title will be Customer Success Manager.

Benefits
  • Competitive salary.
  • Long-term career development opportunities.
  • Benefits package including private medical care.
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