3320 Technical Positions jobs in Adliya
Senior Automotive Technical Specialist
111 Manama, Capital
BHD65000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our reputable automotive dealership is seeking a highly skilled and experienced Senior Automotive Technical Specialist to join our dynamic service department in Manama, Capital, BH . The ideal candidate will possess advanced diagnostic capabilities, comprehensive knowledge of vehicle systems, and a passion for automotive excellence. This role requires a commitment to providing top-tier technical support and ensuring the highest standards of repair and maintenance. You will be a key player in troubleshooting complex vehicle issues and guiding junior technicians.
Responsibilities:
Responsibilities:
- Perform advanced diagnostics and repair on a wide range of automotive vehicles, including complex electrical and mechanical systems.
- Identify root causes of vehicle malfunctions using state-of-the-art diagnostic equipment and tools.
- Execute repairs with precision and efficiency, adhering to manufacturer standards and service guidelines.
- Provide technical guidance and mentorship to junior automotive technicians.
- Stay current with the latest automotive technologies, repair techniques, and manufacturer updates.
- Interpret technical service bulletins, repair manuals, and diagnostic schematics.
- Perform quality control checks on completed repairs to ensure customer satisfaction.
- Maintain a clean and organized workspace, ensuring all tools and equipment are properly maintained.
- Communicate effectively with service advisors and customers regarding repair findings and recommendations.
- Contribute to a safe and efficient workshop environment.
- Advise on necessary parts and supplies for repairs.
- High school diploma or equivalent; Automotive Technical Degree or relevant certification from an accredited institution is required.
- Minimum of 5-7 years of experience as a certified automotive technician, with a significant focus on diagnostics and complex repairs.
- ASE certifications (A1-A8, L1, L2) are highly preferred.
- Proven expertise in diagnosing and repairing engine performance, electrical systems, transmission issues, and HVAC systems.
- Proficiency with advanced diagnostic tools, scan tools, and oscilloscopes.
- Strong understanding of vehicle electronic control units (ECUs) and CAN bus systems.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal abilities.
- Ability to work effectively in a fast-paced service department.
- Valid driver's license and a good driving record.
- Commitment to continuous learning and professional development in the automotive field.
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Specialist
25678 Seef, Capital
BHD60000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and customer-focused Technical Support Specialist to join their fully remote support team. This role is critical in providing prompt and effective technical assistance to clients, resolving hardware, software, and network issues. You will be the first point of contact for users experiencing technical difficulties, diagnosing problems, and guiding them through step-by-step solutions. The ideal candidate possesses excellent communication skills, a strong technical aptitude, and a genuine desire to help others.
Responsibilities:
Responsibilities:
- Provide first-level technical support to end-users via phone, email, and chat.
- Diagnose and resolve hardware, software, and network-related issues.
- Install, configure, and troubleshoot operating systems and application software.
- Assist users with account management, password resets, and access issues.
- Escalate complex technical problems to appropriate senior support staff or specialized teams.
- Document all support interactions, issues, and resolutions accurately in the ticketing system.
- Develop and maintain technical documentation, FAQs, and user guides.
- Proactively monitor system performance and identify potential issues.
- Provide training and guidance to users on software and hardware usage.
- Ensure customer satisfaction by providing timely and effective support.
- Stay updated on product updates, new features, and common troubleshooting techniques.
- Adhere to service level agreements (SLAs) and internal support policies.
- Contribute to the continuous improvement of support processes and knowledge base.
- Identify trends in support requests and report them to management for potential product enhancements.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- 1-3 years of experience in technical support or a similar customer-facing IT role.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with common office productivity software (e.g., Microsoft Office Suite, Google Workspace).
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
- Experience with remote desktop tools and ticketing systems.
- Excellent troubleshooting and problem-solving skills.
- Exceptional communication, listening, and interpersonal skills.
- Customer-oriented mindset with a patient and empathetic approach.
- Ability to work independently and manage time effectively in a fully remote environment.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.
This advertiser has chosen not to accept applicants from your region.
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Technical Support Specialist
20001 Seef, Capital
BHD55000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading technology solutions provider, is seeking a skilled and customer-focused Technical Support Specialist to join their growing team in Seef, Capital, BH . This hybrid role offers the best of both worlds, combining the benefits of in-office collaboration with the flexibility of remote work. The Technical Support Specialist will be responsible for providing timely and effective technical assistance to our client's diverse customer base. You will troubleshoot hardware, software, and network issues, diagnose problems, and implement solutions to ensure customer satisfaction. Key responsibilities include responding to support tickets, managing incoming calls and emails, and documenting technical issues and resolutions. You will work to resolve issues efficiently, escalating complex problems to higher-level support teams when necessary. Maintaining a strong understanding of our client's products and services is crucial. You will assist customers with installation, configuration, and general usage of their technology solutions. Proactive communication and the ability to explain technical concepts in a clear and concise manner to non-technical users are essential. We are looking for an individual with a passion for technology and a commitment to exceptional customer service. A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience, is required. Proven experience in a technical support role, with a strong understanding of operating systems (Windows, macOS), network protocols, and common software applications, is necessary. Familiarity with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools is a plus. Excellent problem-solving skills, patience, and a customer-centric approach are vital. This is an excellent opportunity for a dedicated technical professional to advance their career within a supportive and innovative environment, offering a competitive salary and benefits package.
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Specialist
221 Seef, Capital
BHD48000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a skilled Technical Support Specialist to provide exceptional assistance to users experiencing hardware, software, or network issues. This hybrid role offers the flexibility to work both remotely and from our office located in Jidhafs, Capital, BH , allowing for effective team collaboration and in-person support when needed. You will be the first point of contact for technical queries, diagnosing and resolving a wide range of IT problems via phone, email, and remote access tools. Responsibilities include troubleshooting operating systems, applications, printers, and network connectivity. You will install, configure, and upgrade hardware and software components. Documenting technical issues, solutions, and procedures in a knowledge base is crucial for efficient problem-solving and training. Providing end-user training and guidance on IT best practices is also a key aspect of this role. The ideal candidate possesses strong technical aptitude, excellent problem-solving skills, and a customer-centric approach. Proficiency in Windows and macOS operating systems, Microsoft Office Suite, and common networking protocols is essential. Experience with ticketing systems (e.g., Jira, Zendesk) and remote support tools (e.g., TeamViewer, AnyDesk) is highly desirable. You must be able to explain technical concepts clearly and concisely to non-technical users. The ability to manage multiple support requests simultaneously, prioritize effectively, and work independently or as part of a team is critical. This role requires a commitment to providing timely and effective technical solutions.
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Specialist
5002 Zinj, Capital
BHD50000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a leading software provider, is seeking a highly skilled and customer-focused Technical Support Specialist to join their dedicated support team. This role is essential in providing timely and effective technical assistance to clients, ensuring their satisfaction and seamless use of our client's products. The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and a passion for problem-solving. As a remote-first position, you will connect with customers virtually, offering comprehensive support and guidance to resolve their technical issues.
Key Responsibilities:
Qualifications:
This is a fully remote position, offering the flexibility to work from home while providing crucial support to a global customer base. Our client is dedicated to delivering exceptional service and fostering a supportive work culture. Join a team that values its customers and empowers its employees with opportunities for growth and development.
Key Responsibilities:
- Provide first-level technical support to customers via phone, email, and chat.
- Troubleshoot and resolve software and hardware issues reported by users.
- Escalate complex technical problems to appropriate internal teams when necessary.
- Document customer interactions, technical issues, and resolutions in the support system.
- Create and update knowledge base articles and FAQs to empower users.
- Guide users through product features and functionalities.
- Identify recurring technical issues and provide feedback for product improvement.
- Maintain a high level of customer satisfaction through prompt and professional service.
- Stay current with product updates and new features.
- Contribute to a positive and collaborative team environment.
Qualifications:
- High school diploma or equivalent; an associate's or bachelor's degree in a technical field is a plus.
- Minimum of 3 years of experience in technical support or a related customer service role.
- Proficiency in troubleshooting common software and hardware issues.
- Familiarity with operating systems (Windows, macOS) and common applications.
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Patience and empathy when dealing with customers.
- Ability to work independently and manage time effectively in a remote setting.
- Experience with CRM and ticketing systems (e.g., Zendesk, Salesforce Service Cloud) is beneficial.
- A proactive approach to learning new technologies and product information.
This is a fully remote position, offering the flexibility to work from home while providing crucial support to a global customer base. Our client is dedicated to delivering exceptional service and fostering a supportive work culture. Join a team that values its customers and empowers its employees with opportunities for growth and development.
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Specialist
755 Manama, Capital
BHD20 Hourly
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and technically proficient Technical Support Specialist to join their remote support team. This role is fully remote, offering the flexibility to assist customers from your home office. You will be responsible for providing first-line technical assistance and support for incoming queries and issue requests related to our client’s software and hardware products. This includes diagnosing and resolving technical hardware and software issues, responding to customer emails, chat requests, and phone calls. You will document all support activities, meticulously track issues, and escalate unresolved problems to the appropriate internal teams. The ideal candidate possesses excellent communication and interpersonal skills, with a patient and customer-focused attitude. A strong understanding of computer systems, networks, and common software applications is essential. Previous experience in a technical support role, particularly in a remote setting, is highly desirable. You should be adept at troubleshooting a wide range of technical problems and guiding users through step-by-step solutions. Proficiency in remote support tools and ticketing systems is required. This role demands strong analytical and problem-solving skills, the ability to work independently, and a commitment to providing exceptional customer service. You will play a crucial role in ensuring customer satisfaction and maintaining the smooth operation of our client’s technological infrastructure. We are looking for individuals who are eager to learn, adaptable, and dedicated to resolving user issues effectively and efficiently.
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Specialist
20551 Jidd Haffs, Northern
BHD50000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and customer-focused Technical Support Specialist to join their team in **Salmabad, Northern, BH**. This is an on-site position, providing essential support to our diverse clientele. You will be the first point of contact for customers experiencing technical issues with our products and services, diagnosing problems, and providing effective solutions in a timely manner. Your role will involve a deep understanding of our technology stack, troubleshooting complex software and hardware issues, and escalating unresolved problems to senior support engineers or relevant departments.
Responsibilities include:
Responsibilities include:
- Providing first-level technical support via phone, email, and chat to resolve customer inquiries and issues.
- Diagnosing and troubleshooting a wide range of technical problems, including software installation, configuration, and operational issues.
- Guiding users through step-by-step solutions and providing clear, concise instructions.
- Documenting all support interactions, resolutions, and recurring issues in a ticketing system.
- Maintaining a high level of customer satisfaction by delivering exceptional service and empathetic support.
- Identifying trends in customer issues and providing feedback to the product development and QA teams for improvement.
- Creating and updating knowledge base articles, FAQs, and user guides to empower customers and internal teams.
- Collaborating with sales and account management teams to ensure a smooth customer onboarding experience.
- Participating in ongoing training to stay updated on product features, updates, and industry best practices.
- Escalating critical or complex issues to senior support staff or engineering teams as per defined protocols.
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Specialist
115 Manama, Capital
BHD45000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a motivated and skilled Technical Support Specialist to provide exceptional assistance to our users. This hybrid role is based in Manama, Capital, BH , offering a blend of on-site and remote work flexibility. You will be the first point of contact for technical issues, diagnosing and resolving hardware, software, and network problems. The ideal candidate possesses strong troubleshooting skills, excellent communication abilities, and a customer-centric approach. You will play a crucial role in ensuring user satisfaction and system reliability.
Key Responsibilities:
Key Responsibilities:
- Provide Tier 1 and Tier 2 technical support to end-users via phone, email, and chat.
- Diagnose and resolve hardware, software, and network-related issues.
- Install, configure, and maintain computer systems, peripherals, and software applications.
- Assist users with account management, password resets, and access permissions.
- Document all support interactions, issues, and resolutions in the ticketing system.
- Escalate complex issues to senior support staff or relevant IT teams when necessary.
- Create and maintain user guides, FAQs, and knowledge base articles.
- Participate in IT projects, such as system upgrades and deployments.
- Monitor system performance and identify potential issues.
- Adhere to IT policies and procedures, ensuring data security and confidentiality.
- Provide on-site support as required by the hybrid work schedule.
- Associate's degree in Information Technology, Computer Science, or a related field; Bachelor's degree is a plus.
- Minimum of 2-3 years of experience in a technical support role.
- Proficiency in troubleshooting operating systems (Windows, macOS) and common software applications (e.g., Microsoft Office Suite, G Suite).
- Familiarity with network protocols and hardware (TCP/IP, DNS, DHCP, routers, switches).
- Experience with ticketing systems (e.g., Zendesk, ServiceNow).
- Excellent problem-solving, analytical, and diagnostic skills.
- Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.
- Customer-focused mindset and a commitment to providing excellent service.
- Ability to work independently and collaboratively in a hybrid environment.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are advantageous.
- Must be able to work from the office in Manama, Capital, BH as part of the hybrid arrangement.
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Specialist
107 Seef, Capital
BHD45000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and technically proficient Technical Support Specialist to join their customer service team in **Seef, Capital, BH**. This role is integral to providing timely and effective technical assistance to users, resolving software and hardware issues, and ensuring customer satisfaction. The Technical Support Specialist will diagnose and troubleshoot a wide range of technical problems, provide clear guidance, and escalate complex issues when necessary. This position involves a **Hybrid** working model, offering a blend of remote work flexibility and essential on-site support and team collaboration at our **Seef, Capital, BH** office. Key responsibilities include:
The ideal candidate will possess a strong understanding of computer hardware, operating systems (Windows, macOS), and common software applications. Previous experience in a technical support or customer service role is essential, with at least 2 years of relevant experience. Excellent problem-solving and analytical skills are required. Strong communication and interpersonal skills are necessary for effectively interacting with customers. Familiarity with remote support tools and ticketing systems (e.g., Zendesk, ServiceNow) is highly desirable. The ability to work independently and collaboratively in a hybrid environment is important. A customer-centric approach and a passion for technology are key. If you are a patient and skilled problem-solver eager to assist users and contribute to a positive customer experience, we encourage you to apply.
- Responding to customer inquiries and resolving technical issues via phone, email, and chat.
- Diagnosing and troubleshooting hardware, software, and network problems.
- Providing step-by-step technical guidance and support to users.
- Escalating unresolved issues to senior technical staff or relevant departments.
- Documenting all support interactions and resolutions in a ticketing system.
- Maintaining and updating knowledge base articles and FAQs.
- Assisting with software installations and configurations.
- Performing basic hardware troubleshooting and repairs.
- Providing training to users on software features and functionalities.
- Contributing to the improvement of support processes and procedures.
The ideal candidate will possess a strong understanding of computer hardware, operating systems (Windows, macOS), and common software applications. Previous experience in a technical support or customer service role is essential, with at least 2 years of relevant experience. Excellent problem-solving and analytical skills are required. Strong communication and interpersonal skills are necessary for effectively interacting with customers. Familiarity with remote support tools and ticketing systems (e.g., Zendesk, ServiceNow) is highly desirable. The ability to work independently and collaboratively in a hybrid environment is important. A customer-centric approach and a passion for technology are key. If you are a patient and skilled problem-solver eager to assist users and contribute to a positive customer experience, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Specialist
1060 Ghuraifa, Capital
BHD45000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a rapidly growing technology firm, is actively seeking a motivated and detail-oriented Technical Support Specialist to join their expanding remote team. This is a fully remote position, based within or able to service clients in **Jidhafs, Capital, BH**. You will be the first point of contact for customers experiencing technical difficulties, providing timely and effective solutions to ensure customer satisfaction and loyalty. This role requires a strong aptitude for problem-solving, excellent communication skills, and a passion for technology.
Key responsibilities include responding to customer inquiries via phone, email, and chat, diagnosing and troubleshooting hardware, software, and network issues, and escalating complex problems to the appropriate internal teams. You will guide users through step-by-step solutions, documenting all interactions and resolutions in a comprehensive knowledge base. Maintaining a high level of customer satisfaction by providing professional, courteous, and efficient support is paramount. You will also be responsible for identifying recurring issues and providing feedback to the product development team to improve user experience and product reliability. Training end-users on basic system operations and troubleshooting techniques may also be part of your duties. Staying up-to-date with product updates and new technologies will be essential to providing effective support.
The ideal candidate will possess an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Proven experience in a technical support or customer service role, with a solid understanding of operating systems (Windows, macOS), common software applications, and basic networking concepts, is required. Excellent active listening and verbal communication skills are crucial for understanding customer issues and conveying technical information clearly. Strong problem-solving and analytical abilities, coupled with patience and empathy, are essential for handling challenging customer interactions. Experience with helpdesk ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools is highly desirable. This fully remote role offers a dynamic work environment and the opportunity to grow within a supportive team, working from your own location while assisting customers.
Key responsibilities include responding to customer inquiries via phone, email, and chat, diagnosing and troubleshooting hardware, software, and network issues, and escalating complex problems to the appropriate internal teams. You will guide users through step-by-step solutions, documenting all interactions and resolutions in a comprehensive knowledge base. Maintaining a high level of customer satisfaction by providing professional, courteous, and efficient support is paramount. You will also be responsible for identifying recurring issues and providing feedback to the product development team to improve user experience and product reliability. Training end-users on basic system operations and troubleshooting techniques may also be part of your duties. Staying up-to-date with product updates and new technologies will be essential to providing effective support.
The ideal candidate will possess an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Proven experience in a technical support or customer service role, with a solid understanding of operating systems (Windows, macOS), common software applications, and basic networking concepts, is required. Excellent active listening and verbal communication skills are crucial for understanding customer issues and conveying technical information clearly. Strong problem-solving and analytical abilities, coupled with patience and empathy, are essential for handling challenging customer interactions. Experience with helpdesk ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools is highly desirable. This fully remote role offers a dynamic work environment and the opportunity to grow within a supportive team, working from your own location while assisting customers.
This advertiser has chosen not to accept applicants from your region.
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