11 Technical Product Manager jobs in Bahrain

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.

We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.

Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.

We have open product manager roles across a wide range of product domains, including:

• Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
• Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
• AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
• IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
• Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
• Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
• Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
• Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
• Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
  
  

• Lead the product development lifecycle, reviewing the priorities and goals for your product
• Collaborate with cross-functional teams such as engineering, design, marketing, and sales
• Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
• Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
• Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
• Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
• Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
• Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
• Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
• Facilitate collaboration and resolve conflicts within different teams and across other departments
  
  

• Exceptional academic results at high school and university
• Understanding of Linux and the wider open source software community
• Understanding of computer architecture, application development, datacenters, cloud or devices
• Passion to write about technologies and the tech landscape
• A strong work ethic, and personal interests aligned with the open source movement
• Curiosity, and the habit of continuous learning
• A strong sense of ownership
• Problem solving and the ability to innovate
• Outstanding communications skills in English, both verbal and written
• For more senior positions, product management experience in the software industry
• Ability to manage multiple projects or product lines while maintaining focus on key priorities
• Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
• Willingness to travel internationally up to 4 times a year for company events up to two weeks long
  
  

• Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
• Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
• Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
• Familiarity with embedded and connected device technology and ecosystems
• Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
• Familiarity with telco networking - RAN, Core, CPE
• Experience in leading distributed teams across different time zones
• Demonstrated ability to foster collaboration and innovation in team settings
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Product Management and Marketing
• Industries Software Development

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• Conduct user research, usability testing, and market analysis to gather insights and inform design decisions.
• Create wireframes, mockups, prototypes, and high-fidelity designs for complex user flows and interfaces.
• Develop and maintain a design system, ensuring consistency and scalability across all products.
• Collaborate with product managers to define product strategy and user journeys.
• Work closely with developers to ensure accurate implementation of designs and provide necessary assets.
• Iterate on designs based on user feedback, analytics, and stakeholder input.
• Champion user-centered design principles throughout the organization.
• Present design concepts and solutions to cross-functional teams and senior leadership.
• Stay current with the latest UI/UX trends, tools, and best practices.
• Mentor junior designers and contribute to a collaborative design culture.
• Advocate for accessibility standards and best practices in design.
• Optimize existing user interfaces for improved usability and conversion rates.

• Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent professional experience.
• 5+ years of experience in UI/UX design, with a strong portfolio showcasing digital product design.
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, or similar.
• Experience conducting user research and usability testing.
• Strong understanding of user-centered design principles, interaction design, and visual design.
• Experience designing for both web and mobile applications.
• Knowledge of front-end development principles (HTML, CSS, JavaScript) is a plus.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proven ability to work effectively in a remote, collaborative team environment.
• Experience with accessibility design (WCAG standards) is highly valued.

• Conducting user research, usability testing, and competitive analysis to inform design decisions.
• Creating user personas, journey maps, wireframes, and prototypes for web and mobile applications.
• Developing high-fidelity visual designs and style guides that align with brand identity.
• Translating complex requirements into intuitive and user-friendly interfaces.
• Collaborating with developers to ensure accurate implementation of designs.
• Iterating on designs based on user feedback and usability testing results.
• Presenting design concepts and solutions to stakeholders and cross-functional teams.
• Staying up-to-date with the latest UI/UX trends, best practices, and technologies.
• Mentoring junior designers and contributing to the design team's growth.
• Ensuring accessibility standards are met in all designs.
• Defining and maintaining design systems for consistency across products.
• Collaborating with product managers to define product roadmaps and features.
• Optimizing existing user interfaces for improved usability and engagement.

Primary role: Review and sign-off on the Business and Technical requirements to ensure alignment with business needs.

Job description:

1. Ensure that business requirements are correctly translated into functional and technical requirements.
2. Identify potential gaps within business and technical requirements, and recommend workarounds that are fit for business needs.
3. Act as a main focal point for all technical requirements related queries across the organization.
4. Work with key stakeholders to ensure detailed requirements are accurate, complete and can be understood by a diverse group of users.
5. Act as a technical advisor to the business, proposing technical solutions to suggested business needs.
6. Proactively identify improvements and harmonization opportunities within technical requirements.
7. Ensure that technical enhancement proposals are analyzed and reviewed thoroughly.
8. Ensure the quality assurance team covers all functional and technical requirements.
9. Consult on a regular basis with leadership to align expectations and prioritize deliverables.
10. Participate in team demos.

Qualifications:

1. Bachelor's or Master’s degree in Computer Science, Engineering, Information Technology, or related fields is required.
2. Minimum of five (5) years of experience with producing/reviewing detailed business & technical requirements, documentation and user stories.
3. Broad experience collaborating with Subject Matter Experts, system architects and senior software engineers, often at a detailed technology level.
4. Experience of delivering large scale systems in an agile environment with experience of using agile tools.
5. Demonstrated ability to handle multiple priorities with minimal direction from management.
6. Strong customer service, analytical, research, interpersonal and problem-solving skills.
7. Capable of forming and advocating for an independent viewpoint.
8. Demonstrates longer-term strategic thinking in order to keep abreast with what's possible technically, operationally and professionally.

Additional Information:

Preferred candidate with valid Bahraini driving license. Candidate must be present in Bahrain at the time of application. Interested candidates can send their CVs to .

• Lead, train, and mentor a team of customer service representatives providing technical product support.
• Oversee the day-to-day operations of the customer service department, ensuring efficient and effective issue resolution.
• Handle escalated customer inquiries and complex technical issues, providing expert guidance and solutions.
• Develop and implement customer service policies and procedures to enhance the customer experience.
• Monitor customer satisfaction metrics and identify areas for improvement.
• Create and maintain comprehensive knowledge base articles, FAQs, and troubleshooting guides.
• Analyze customer feedback and support trends to identify product improvement opportunities.
• Collaborate with product development and engineering teams to resolve technical bugs and feature requests.
• Manage service level agreements (SLAs) and ensure timely responses to customer inquiries.
• Conduct performance reviews and provide ongoing coaching to customer service staff.
• Champion a customer-centric culture within the support team and across the organization.

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 5 years of experience in customer service or technical support, with at least 2 years in a lead or supervisory role.
• Proven experience in managing and motivating a customer service team.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong technical aptitude and the ability to quickly learn new products and technologies.
• Proficiency in CRM software and helpdesk ticketing systems (e.g., Zendesk, Salesforce Service Cloud).
• Experience in developing support documentation and training materials.
• Ability to handle stressful situations and de-escalate customer complaints effectively.
• Strong organizational and time management skills.
• A passion for delivering exceptional customer service.

Business Unit: stc

Sector: Business

Location:

Contract Type: Full Time

Closing Date: 31-Dec-2024

This is a speculative position for candidates who would like to work in Product & Solutions Management (Cloud, Cybersecurity) roles for stc.
Please be informed that by submitting your details against this position, our Recruitment team may contact you if your application is suitable for our future roles.

The functional responsibilities related to the position will be provided or discussed with you during the shortlisting stage, by our Recruitment team.

• Bachelor's degree in the relevant discipline
• Relevant work experience within the same field or industry
• Excellent command of the English language; Arabic will be an advantage
• Excellent interpersonal & communication skills

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):

• Conduct in-depth analysis of cash management processes and products to identify inefficiencies and opportunities for optimization.
• Collaborate with cross-functional teams including product managers, developers, and stakeholders to gather requirements and define project objectives.
• Develop detailed business requirements documentation, use cases, and functional specifications for cash management product enhancements.
• Utilize your expertise in SWIFT payments, collections, and liquidity management, virtual accounts & Host to Host to provide insights and recommendations for product enhancements.
• Work closely with development teams to ensure accurate implementation of business requirements and timely delivery of projects.
• Conduct user acceptance testing (UAT) to validate that new features meet business needs and requirements.
• Provide ongoing support to stakeholders, including training and documentation, to ensure smooth adoption of new features and products.
• Stay informed about industry trends, regulations, and best practices related to cash management products and services.
  
  

• Bachelor’s degree in business administration, Finance, or related field. Master's degree preferred.
• Proven experience (8+ years) working as a Business Analyst in the financial services industry, with a focus on cash management products.
• Expertise in SWIFT payments, collections, and liquidity management products and processes.
• Strong analytical skills with the ability to gather and interpret complex data from multiple sources.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Experience with Agile/Scrum methodologies and project management tools.
• Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
• Certification in Business Analysis (e.g., CBAP) is a plus.