846 Accident Claims jobs in Bahrain

Purpose of the role:

Perform claims management and handling tasks according to the various covers, guarantees and services and the insurance line concerned, which stem from insurance or non-insurance contracts, in keeping with the rules, conditions, technical standards and guidelines of their superior, with the aim of ensuring a correct and effective resolution of the claims files in terms of cost and time, in line with the quality and service standards in place

Key Deliverables:

Duties to include but are not limited to:

• Process claims files according to their level and the guidelines and procedures in place at their unit, making sure that the policyholders are provided with a high quality service, thus reducing complaints.

• Analyse incoming documents, determine whether claims are covered or not based on the relevant insurance contract and in line with the covers contracted by the policyholder, making a preliminary analysis of risks, informing the policyholders and requesting, if necessary, additional information or documentation to properly handle claims.

• Review the documents received at the department on a daily basis, and answer calls from clients, agents and injured parties, to arrange the provision of services and inform on the claims files for which they are responsible, in order to resolve the claims files, while ensuring a high quality of service.

• To provide the most appropriate and effective support for the resolution of claims and the detection of potential frauds that require a specific management.

• Undertake, according to their level, the payment of the invoices received from providers and clients and, where necessary, claim payments from debtor companies and/or make offers to policyholders, lawyers and companies and, if required, pay the amounts offered, to ensure that claims are solved at the best time and cost for the unit or Group, within their scope of responsibility.

• Maintain up-to-date, specific and/or specialist knowledge about the technical procedures, regulations, criteria, etc. within their remit, by attending training sessions and monitoring the main management and quality assurance indicators

• To undertake any other duty or responsibility that may reasonably be requested from the Head of Travel Services.

*Bahraini

RH5809

Bounty Hunter World

• Investigate and evaluate insurance claims thoroughly.
• Determine coverage and liability based on policy terms and evidence.
• Communicate effectively with policyholders, witnesses, and relevant parties.
• Negotiate settlements and authorize claim payments.
• Maintain accurate and detailed claim files and documentation.
• Adhere to all company policies, procedures, and regulatory compliance standards.
• Manage a claims caseload efficiently and prioritize tasks.
• Conduct desk reviews and manage field inspections remotely.

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum of 3 years of experience in insurance claims adjusting.
• Possession of relevant insurance licenses (or ability to obtain).
• Proficiency in claims management software and Microsoft Office Suite.
• Strong analytical, investigative, and problem-solving skills.
• Excellent written and verbal communication skills.
• Negotiation and customer service expertise.
• Ability to work autonomously in a remote setting and meet performance metrics.

• Investigating insurance claims to determine liability and coverage.
• Interviewing claimants, witnesses, and relevant parties.
• Analyzing police reports, medical records, and other documentation.
• Assessing property damage or bodily injury to determine claim value.
• Negotiating settlements with policyholders and legal representatives.
• Maintaining accurate and detailed claim files.
• Ensuring compliance with all relevant insurance laws and regulations.
• Providing excellent customer service to policyholders.
• Processing payments and closing claims.

• Investigate and evaluate complex insurance claims.
• Determine coverage and liability based on policy terms and evidence.
• Negotiate settlements with policyholders and legal representatives.
• Manage claims files from opening to closure, ensuring accuracy and completeness.
• Conduct detailed damage assessments and review repair estimates.
• Interpret insurance policies and relevant legal statutes.
• Identify and investigate potential fraudulent claims.
• Communicate effectively with claimants, witnesses, and third parties.
• Coordinate with legal counsel and external experts as needed.
• Ensure compliance with all regulatory requirements and company policies.

• Bachelor's degree in Business Administration, Finance, or a related field.
• Professional insurance certifications (e.g., AIC, CPCU) are highly desirable.
• Minimum of 5 years of experience in claims adjusting or claims management.
• Proven experience in handling complex property, casualty, or auto claims.
• Strong understanding of insurance law and regulations.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in claims management software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Ability to work independently and manage a caseload effectively.

• Investigate, evaluate, and settle property insurance claims promptly and fairly.
• Conduct detailed on-site inspections to assess damage and determine cause.
• Analyze policy coverage and apply it to specific claim circumstances.
• Estimate repair costs using industry-standard software and methodologies.
• Negotiate settlements with policyholders, contractors, and legal representatives.
• Prepare comprehensive claim reports and documentation.
• Interview claimants, witnesses, and policyholders.
• Identify and investigate potential fraudulent claims.
• Provide excellent customer service throughout the claims process.
• Mentor and guide junior claims adjusters.

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience as an insurance claims adjuster, with a focus on property.
• Strong knowledge of insurance policies, property damage assessment, and construction.
• Proficiency in claims management software and estimating tools.
• Excellent analytical, negotiation, and problem-solving skills.
• Strong written and verbal communication abilities.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively.