3 Administrative Supervisor jobs in Bahrain

Location: Norfolk; Little Creek; Oceana; Yorktown; Northwest; New London; Portsmouth, NH; Portsmouth, VA; Great Lakes; Bethesda NNMC; Annapolis; Fort Meade; Jacksonville; Jacksonville; Mayport; Kings Bay; Gulfport; Kingsville; Meridian; Millington; Yokosuka; Rota; Bahrain; Guam; Metro San Diego; Kitsap; Whidbey Island; Everett; New Orleans; Fort Worth; Whiting Field; Corpus Christi; NSA Anderson.

Strategic Resources, Inc. (SRI) is an international, ISO 9001, 2000, 27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical Customer Service/Administrative Support Services to the Navy’s Fleet and Family Support Programs (FFSPs) designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families.

Overview : We are seeking a dedicated and organized Customer Service/Administrative Support Specialist to join our team. This role is essential in ensuring smooth operations and providing high-quality support to our customers and staff. The ideal candidate will have strong customer service skills, a solid understanding of office automation software, and the ability to manage multiple administrative tasks efficiently. If you thrive in a fast paced environment and enjoy helping others, this position offers an exciting opportunity to contribute to a team that supports our military community.

Tasks and Responsibilities : In this role, you will be the first point of contact for customers, providing general information and referrals, and ensuring they are directed to the appropriate staff members. You will also support the administrative needs of the team, including scheduling, correspondence, and data entry. Additionally, you will participate in emergency preparedness and response activities, ensuring all related services are documented accurately.

Essential Duties And Responsibilities

• Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff.
• Provide general information and referrals to military and community resources.
• Enroll and schedule customers in briefs, workshops, classes, and individual appointments.
• Perform administrative and clerical services, including finalizing correspondence, preparing military messages, and managing files.
• Assist in making travel arrangements and distributing mass mailings.
• Ensure all information and referral services are entered and tracked in FFSMIS.
• Provide administrative support for the Counseling and Advocacy Program, including data entry, scheduling appointments, and managing sensitive customer interactions.
• Participate in emergency response exercises and facilitate FFSP participation in public awareness campaigns.

• None.

• Excellent customer service skills with the ability to handle potentially difficult or distraught clients.
• Proficient in the use of office automation software, including word processing, spreadsheets, and email.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Effective communication skills, both oral and written.

• Customer Focus: Demonstrates a commitment to meeting the needs of internal and external customers.
• Communication: Clearly and effectively communicates with customers and team members.
• Attention to Detail: Ensures accuracy in administrative tasks and data entry.
• Teamwork: Works well with others and contributes to a positive team environment.

• High school diploma or GED.
• Demonstrated customer service experience.
• Working knowledge of computers and office automation software.
• Experience in an administrative support role is preferred.

• Assist in the development and implementation of project management methodologies, standards, and tools across the organization.
• Collect, analyze, and report on project performance data, including schedules, budgets, resources, and risks.
• Develop and maintain project dashboards and reports to provide visibility to stakeholders and senior management.
• Support Project Managers in the creation and maintenance of project plans, schedules, and documentation.
• Ensure compliance with PMO governance frameworks, processes, and templates.
• Facilitate project portfolio reviews and provide insights into overall project health.
• Identify process improvements within the PMO and contribute to their implementation.
• Assist in the management of the project management information system (PMIS).
• Conduct quality assurance checks on project documentation and deliverables.
• Support risk and issue management activities, tracking and escalating as necessary.
• Organize and facilitate PMO meetings, workshops, and training sessions.
• Act as a central point of contact for project-related inquiries and data requests.
• Prepare presentations and communications for various project stakeholders.
• Contribute to the continuous improvement of project management capabilities within the organization.

• Bachelor's degree in Business Administration, Project Management, Information Systems, or a related field.
• Minimum of 3-5 years of experience in a Project Management Office (PMO) or a project coordination role.
• Strong understanding of project management principles and methodologies (e.g., Waterfall, Agile, Scrum).
• Proficiency in project management software (e.g., MS Project, Jira, Asana) and advanced Microsoft Excel skills for data analysis and reporting.
• Excellent analytical skills with the ability to interpret complex data and generate actionable insights.
• Strong organizational skills and meticulous attention to detail.
• Exceptional written and verbal communication skills in English; Arabic is a plus.
• Ability to work independently and as part of a collaborative team.
• Proactive problem-solver with a strong ability to manage multiple tasks and deadlines.
• CAPM or PMP certification is a strong advantage.