10 Administrative Support jobs in Bahrain

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Strategic Resources, Inc. (SRI) is an international, ISO 9001, 2000, 27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical Customer Service/Administrative Support Services to the Navy’s Fleet and Family Support Programs (FFSPs) designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families.

Overview : We are seeking a dedicated and organized Customer Service/Administrative Support Specialist to join our team. This role is essential in ensuring smooth operations and providing high-quality support to our customers and staff. The ideal candidate will have strong customer service skills, a solid understanding of office automation software, and the ability to manage multiple administrative tasks efficiently. If you thrive in a fast paced environment and enjoy helping others, this position offers an exciting opportunity to contribute to a team that supports our military community.

Tasks and Responsibilities : In this role, you will be the first point of contact for customers, providing general information and referrals, and ensuring they are directed to the appropriate staff members. You will also support the administrative needs of the team, including scheduling, correspondence, and data entry. Additionally, you will participate in emergency preparedness and response activities, ensuring all related services are documented accurately.

Essential Duties And Responsibilities

• Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff.
• Provide general information and referrals to military and community resources.
• Enroll and schedule customers in briefs, workshops, classes, and individual appointments.
• Perform administrative and clerical services, including finalizing correspondence, preparing military messages, and managing files.
• Assist in making travel arrangements and distributing mass mailings.
• Ensure all information and referral services are entered and tracked in FFSMIS.
• Provide administrative support for the Counseling and Advocacy Program, including data entry, scheduling appointments, and managing sensitive customer interactions.
• Participate in emergency response exercises and facilitate FFSP participation in public awareness campaigns.

• None.

• Excellent customer service skills with the ability to handle potentially difficult or distraught clients.
• Proficient in the use of office automation software, including word processing, spreadsheets, and email.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Effective communication skills, both oral and written.

• Customer Focus: Demonstrates a commitment to meeting the needs of internal and external customers.
• Communication: Clearly and effectively communicates with customers and team members.
• Attention to Detail: Ensures accuracy in administrative tasks and data entry.
• Teamwork: Works well with others and contributes to a positive team environment.

• High school diploma or GED.
• Demonstrated customer service experience.
• Working knowledge of computers and office automation software.
• Experience in an administrative support role is preferred.

• Provide comprehensive administrative support to teams and executives.
• Manage office supplies, equipment, and facilities.
• Organize and schedule meetings, appointments, and travel arrangements.
• Handle incoming and outgoing correspondence, including emails and calls.
• Maintain organized filing systems, both digital and physical.
• Prepare reports, presentations, and other documents.
• Assist with data entry and database management.
• Serve as a primary point of contact for internal and external inquiries.
• Participate in team meetings and contribute to strategic planning.
• Maintain accurate documentation and reporting.
• Ensure adherence to all company policies and procedures.
• Foster a culture of continuous improvement and learning.

• High school diploma or equivalent; Bachelor's degree preferred.
• Proven experience in an administrative support role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to handle multiple tasks and prioritize effectively.
• Discretion and confidentiality in handling sensitive information.

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A supportive and collaborative work environment.
• Access to cutting-edge tools and technologies.
• Comprehensive health and wellness programs.
• Generous paid time off and holidays.
• A chance to work on impactful projects and contribute to a leading organization.
• Dynamic and inclusive company culture.
• Additional company perks such as professional development stipends and wellness initiatives.
• Participation in exciting new projects that shape the future of our industry.
• A commitment to diversity, equity, and inclusion in the workplace.
• Regular team-building activities and social events.
• Opportunity to work with industry experts and thought leaders.

Join to apply for the Assistant Front Office Manager role at Hilton

Join to apply for the Assistant Front Office Manager role at Hilton

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An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will I be doing?

As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
• Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
• Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Maintain good communication and working relationships with all hotel departments
• Monitor staffing levels to meet cover business demands
• Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
• Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
• Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
  
  
  

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• High level of IT proficiency
• High level of commercial awareness and sales capabilities
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Hospitality

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• Assist the Front Office Manager in supervising and leading the front office team (receptionists, concierges, bell desk).
• Oversee daily front office operations, ensuring smooth check-ins, check-outs, and efficient handling of guest requests.
• Train, coach, and motivate front office staff to deliver outstanding customer service and adhere to hotel standards.
• Handle guest complaints and resolve issues promptly and efficiently, ensuring guest satisfaction and loyalty.
• Monitor and manage room inventory, ensuring optimal occupancy and revenue.
• Implement and maintain front office policies, procedures, and service standards.
• Process reservations, cancellations, and modifications accurately.
• Manage cash handling procedures and ensure accurate billing.
• Conduct regular audits of front office operations to ensure compliance and identify areas for improvement.
• Liaise with other hotel departments (housekeeping, reservations, sales) to ensure seamless guest experiences.
• Prepare daily, weekly, and monthly reports on front office performance, occupancy rates, and guest feedback.
• Ensure all front office equipment and systems are functioning correctly.
• Participate in revenue management strategies to maximize room sales.
• Lead by example, maintaining a professional demeanor and appearance at all times.
• Handle emergency situations in accordance with hotel protocols.

• Bachelor's degree or Diploma in Hospitality Management, Tourism, or a related field.
• Minimum of 3-5 years of experience in front office operations within a 4- or 5-star hotel, with at least 1-2 years in a supervisory or assistant manager role.
• Strong understanding of hotel operations and property management systems (PMS).
• Exceptional customer service and interpersonal skills.
• Excellent leadership, team management, and problem-solving abilities.
• Ability to work flexible hours, including shifts, weekends, and holidays.
• Strong communication skills, both written and verbal, in English; knowledge of Arabic is highly advantageous.
• Proficiency in Microsoft Office Suite.
• Ability to remain calm and effective under pressure.
• A genuine passion for the hospitality industry and guest satisfaction.

Gulf University is seeking a dedicated Assistant to the President's Office with a background in education to join our team. If you are organized, proactive, and possess excellent communication skills, we want to hear from you!

As the Assistant to the President's Office, you will provide comprehensive administrative support to the management team and the university. Your responsibilities will include:

• Correspondence Management: Prepare and manage correspondence, reports, and documents to ensure smooth communication within the office.
• Meeting Coordination: Organize and coordinate meetings, conferences, and travel arrangements, ensuring all logistical details are handled efficiently.
• Minute Taking: Take, type, and distribute minutes of meetings accurately to keep all parties informed.
• Office Systems Implementation: Implement and maintain effective office systems to enhance productivity.
• Schedule Management: Maintain schedules and calendars, arranging and confirming appointments as necessary.
• Event Organization: Organize internal and external events, contributing to a collaborative university environment.
• Mail Handling: Handle incoming mail and materials, ensuring timely distribution.
• Filing Systems Maintenance: Set up and maintain organized filing systems to manage important documents.
• Work Procedures Setup: Establish work procedures that enhance office efficiency.
• Information Collation: Collate information and maintain databases for easy access and reporting.
• Communication: Communicate verbally and in writing to answer inquiries and provide necessary information to internal and external contacts.
• Information Flow Coordination: Coordinate the flow of information both internally and externally to facilitate seamless operations.
• Office Equipment Operation: Operate office equipment and manage office space effectively.

• Experience: Minimum of 2 years of experience in various secretarial roles, preferably within the education sector.
• Language Skills: Excellent proficiency in both English and Arabic.
• Computer Skills: Proficient in Microsoft Office and other relevant computer applications.

The ideal candidate will possess the following skills and abilities:

• Technical Proficiency: Strong knowledge of Microsoft Office applications and telephone protocol. Must be computer literate with the ability to learn new software quickly.
• Communication Skills: Professional verbal and written communication skills, with the ability to type at least 60 words per minute.
• Organizational Skills: Proven experience in planning and scheduling, with exceptional attention to detail.
• Confidentiality and Discretion: Ability to handle confidential information with integrity.
• Administrative Knowledge: Familiarity with administrative and clerical procedures, as well as business principles.
• Document Management: Proven experience in producing correspondence and managing information effectively.
• Interpersonal Skills: Strong interpersonal skills with a customer-service orientation.
• Time Management: Excellent time management skills and the ability to manage multiple tasks effectively.
• Stress Tolerance: Ability to maintain composure and reliability under pressure.

At Gulf University, we pride ourselves on fostering a collaborative and inclusive workplace that values diverse perspectives. Joining our team means being part of an institution committed to excellence in education and administration.

Only shortlisted candidates will be contacted.

If you meet the qualifications and are ready to take on this exciting opportunity, please submit your updated resume to . We look forward to welcoming you to our team!