149 Agent Positions jobs in Bahrain

Key Responsibilities

• Respond promptly to phone calls, emails, and online booking requests.
• Provide accurate information about room types, rates, availability, amenities, and special packages.
• Process, modify, and cancel reservations in the Property Management System (PMS) or relevant booking platforms.
• Verify guest information, payment details, and special requests to ensure accuracy.
• Maximize occupancy and revenue through effective upselling and cross-selling of rooms, upgrades, and additional services.
• Maintain up-to-date knowledge of promotions, seasonal offers, and local attractions to assist guests effectively.
• Coordinate with Front Office, Housekeeping, and Sales teams to ensure seamless guest experiences.
• Handle guest complaints or issues professionally and escalate to management when necessary.
• Prepare daily reservation reports and maintain accurate records.

Job Type: Full-time

We have an opening - Reservation Agent for 4 Star hotel in Bahrain

Min 1 to 4 years of experience in hotel industry

Hotel Degree or diploma

Good communication skills

Good personality

Full knowledge in service department

Must have Opera Knowledge

We're Hiring: Sales Executives @Voysera (Bahrain-Based)

7% Commission-Based | Remote + Field | All Nationalities Welcome

Are you a motivated self-starter who loves closing deals and getting paid for the value you bring? Do you want to be part of a
fast-growing AI company
revolutionizing voice technology and automation across the Middle East?

Voysera
is building
Bahrain's largest AI-powered voice agent platform
, and we're scaling up our
sales force
to match the demand.

What You'll Be Doing:

• Selling Voysera's industry-leading AI voice agent solutions to businesses across Bahrain.
• Learning our systems
  inside and out
  to become a confident, trustworthy sales rep.
• Working solo or in
  pairs
  , depending on your strengths and personality match.
• Managing your own pipeline and
  closing real deals
• you're here to win.
• Representing Voysera's mission to empower companies with cutting-edge automation.

What You Get:

• Earn 7% commission
  on every deal you close - no cap.
• Full access to training, product deep-dives, and demo support.
• A product that sells itself once you understand it deeply.
• Mentorship from a driven, entrepreneurial leadership team.
• Opportunity to grow into
  senior roles
  , team lead, or sector specialist.

Who You Are:

• You
  thrive on results
  , not fixed salaries.
• You're
  open to learning
  , curious, and willing to
  master our platform
  .
• You have
  strong communication skills
  (English and/or Arabic).
• You either have sales experience, or
  natural hustle
  and people skills.
• You're
  based in Bahrain
• nationality doesn't matter.

Location:

Bahrain only (remote-friendly, field visits may be required based on client leads)

Note:

This is a
commission-only role
. Ideal for hungry closers, side-hustlers, or sales reps looking to earn high % cuts on every deal. You bring the deal - you get paid.

Ready to join the next wave of AI transformation in the region?

Apply now via LinkedIn or send your pitch to

And yes, this job post was written by AI. After all, we are an AI company.

Onyx Rotana Bahrain

5* Luxury hotel

Role Description

This is a full-time on-site role for a Reservations Agent located in Manama. The Reservations Agent will be responsible for handling incoming reservation requests, providing customer service to guests, managing booking records, and performing receptionist duties. The role requires strong communication skills to interact with customers over the phone and via email, ensuring an excellent guest experience.

Qualifications

• Phone Etiquette and strong Communication skills
• Experience in Reservations and Customer Service
• Receptionist Duties and maintaining booking records
• Ability to work in a fast-paced environment
• Excellent organizational and time management skills
• Proficiency with reservation systems and software is a plus
• High school diploma or equivalent; additional qualifications in hospitality are beneficial

• Market and list properties for sale or rent, utilizing various online and offline channels.
• Conduct property viewings for prospective buyers or tenants, highlighting key features and benefits.
• Advise clients on property values, market trends, and legal requirements.
• Negotiate offers and facilitate the closing of real estate transactions.
• Build and maintain strong relationships with clients, providing exceptional service throughout the process.
• Prepare comparative market analyses (CMAs) to help clients make informed decisions.
• Stay updated on local real estate laws, regulations, and market conditions.
• Generate leads through networking, open houses, and marketing efforts.
• Collaborate with other agents, mortgage brokers, and legal professionals.
• Manage client portfolios and follow up on potential leads.
• Ensure all client interactions are professional and ethical.
• Utilize CRM software to manage client data and track sales activities.

• Valid Real Estate Agent license as required by Bahraini law.
• Proven experience as a Property Agent or in a similar sales role within the real estate industry.
• In-depth knowledge of the local real estate market trends and property values in Tubli, Capital, BH and surrounding areas.
• Excellent negotiation, sales, and communication skills.
• Strong networking and relationship-building abilities.
• Proficiency in real estate marketing techniques and tools.
• Ability to work independently and manage time effectively.
• Familiarity with real estate transaction processes and legal documentation.
• A proactive and self-motivated attitude.
• High school diploma or equivalent; a Bachelor's degree in Business or a related field is a plus.

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.

Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.

Data Entry and Documentation: Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.

Product Knowledge: Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.

Collaboration: Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.

Performance Metrics: Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.

1. High school diploma or equivalent is required; a degree in a related field is a plus.
2. Prior experience in a customer service or call center role is preferred.
3. Strong communication skills, both verbal and written.
4. Ability to handle stressful situations and manage customer expectations effectively.
5. Proficient in using computer systems and CRM software.
6. Fluency in Arabic is preferred; knowledge of English is an advantage.

The Real Estate Agent assists clients with buying, selling, or renting properties. Responsibilities include conducting property viewings, negotiating deals, and staying informed about market trends and legal requirements.

Experience – 1-2 Years of Experience required.

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• Office 22, Block 327
  Building 6, Road 355 Adliya,
  Manama

Responsible to meet, assist and greet Hala Bahrain customers at Bahrain International Airport and assisting them through airport procedures, such as immigration, security and baggage drop off or claim to ensure a complete and high-quality service to their onward journey whether arriving or departing the terminal.

1. Meet, greet and assist passengers, and provide assistance from arrival to their onward transportation, or in case of departing passenger, from curbside to the boarding gate.
2. Arrange bookings for Hala Bahrain services from the customer service desks in the arrival and departure halls.
3. Provide Hala Bahrain Services in compliance with the operating policies and procedures to ensure high quality service delivery.
4. Be aware of all information related to Hala Bahrain service offering and provide timely and adequate information to passengers as per their inquiry.
5. Cross-sell and/or up-sell services to passengers.
6. Operate office equipment such as air-to-ground radio, airport access control, computers and phones as and when required.
7. Maintain and update records, MIS, and/or databases of passengers, customers interactions and transactions, feedback, etc.
8. Assist with problems and offer practical advice on arrival issues i.e. phone cards, where to eat, emergency accommodation, lost/damaged luggage etc.

Minimum Qualification: High National Diploma

Minimum Experience: 1-2 Years working experience in sales, customer service, promotional services

Job Specific Skills:

• Excellent command of the Arabic and/or English language, any additional language is preferred
• Excellent communication skills and courteous manners
• Ability to work calmly under pressure
• Basic administrative skills

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings