291 Airport Operations Staff jobs in Bahrain

• Develop and implement operational strategies to enhance airport efficiency, safety, and passenger experience.
• Manage all aspects of airside operations, including aircraft movement, gate assignments, and ground support.
• Oversee landside operations, encompassing terminal management, passenger services, and ground transportation coordination.
• Ensure compliance with all national and international aviation regulations, security protocols, and environmental standards.
• Lead and motivate a diverse team of airport operations personnel.
• Develop and manage operational budgets, identifying cost-saving opportunities without compromising safety or service quality.
• Liaise with airlines, air traffic control, government agencies, and other stakeholders to ensure seamless coordination.
• Develop and implement emergency response plans and crisis management procedures.
• Monitor operational performance using key metrics and implement continuous improvement initiatives.
• Oversee the management of airport infrastructure and facilities, coordinating with maintenance and engineering teams.
• Drive innovation in airport operations through the adoption of new technologies and best practices.

• Extensive experience in airport operations management or a senior role within the aviation industry.
• In-depth knowledge of airport operations, air traffic control procedures, and aviation regulations (e.g., ICAO standards).
• Proven leadership and team management skills, with the ability to inspire and develop staff.
• Strong strategic planning, problem-solving, and decision-making abilities.
• Excellent communication, negotiation, and stakeholder management skills.
• Experience with airport operations software and technology.
• Bachelor's degree in Aviation Management, Business Administration, Engineering, or a related field. Master's degree preferred.
• Ability to manage complex situations under pressure and make critical decisions quickly.
• Commitment to safety, security, and operational excellence.

• Monitor and coordinate daily airport operations, including flight movements, gate assignments, and ground handling activities.
• Liaise with airline operations, ground handlers, and airport services to ensure timely aircraft turnaround.
• Manage passenger flow and assist with the resolution of passenger-related issues.
• Respond to operational incidents, emergencies, and disruptions, coordinating response efforts.
• Ensure compliance with airport regulations, safety standards, and security protocols.
• Maintain accurate records of operational activities and prepare reports.
• Assist in the implementation of new operational procedures and systems.
• Communicate effectively with all airport stakeholders, providing real-time operational updates.
• Conduct regular checks of airport facilities to ensure they meet operational requirements.
• Support the management team in achieving operational excellence and efficiency targets.
• Handle special events and VIP movements with discretion and efficiency.
• Assist in managing operational disruptions such as weather delays or technical issues.

• High school diploma or equivalent required; a degree in Aviation Management, Logistics, or a related field is a plus.
• Minimum of 2 years of experience in airport operations, aviation, or a related field.
• Strong understanding of airport operations, aircraft handling, and airline procedures.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to remain calm and effective under pressure.
• Proficiency in using airport operations management software.
• Strong organizational skills and attention to detail.
• Flexibility to work varying shifts, including nights, weekends, and holidays.
• Ability to work collaboratively with diverse teams and stakeholders.
• Knowledge of aviation safety and security regulations.

• Monitor and manage daily airport operations, including flight schedules, gate assignments, and ground handling activities.
• Coordinate with airline representatives, air traffic control, security personnel, and other airport stakeholders.
• Respond to operational disruptions and emergencies, implementing contingency plans as needed.
• Ensure compliance with all aviation regulations, safety standards, and security protocols.
• Assist in the management of airport facilities and infrastructure, reporting any issues or maintenance requirements.
• Develop and distribute operational reports, performance metrics, and situational updates.
• Support the implementation of new operational procedures and technologies.
• Liaise with customs, immigration, and other government agencies as required.
• Manage passenger flow and provide assistance during peak travel periods or disruptions.
• Oversee ground support equipment operations and coordination.
• Conduct regular safety inspections and audits of operational areas.
• Provide support for special events or VIP movements.
• Maintain effective communication channels across all airport departments and external partners.
• Assist in the training and onboarding of new operational staff.

• Bachelor's degree in Aviation Management, Business Administration, Logistics, or a related field.
• Minimum of 3 years of experience in airport operations, airline operations, or a related aviation field.
• Strong understanding of airport operations, air traffic control principles, and aviation safety regulations.
• Excellent communication, interpersonal, and coordination skills.
• Ability to work effectively under pressure in a dynamic and fast-paced environment.
• Proficiency in Microsoft Office Suite and airport operations software is a plus.
• Detail-oriented with strong analytical and problem-solving capabilities.
• Ability to work flexible hours, including nights, weekends, and holidays, as required.
• Valid driver's license.
• Knowledge of airport security procedures and protocols.
• This position requires regular on-site presence at the airport in **Hamad Town, Northern, BH**, and is not remote.

Company

Division

Operations

Location

Department

Operations

Closing Date

24-Nov-2024

Conduct Airport Service Quality (ASQ) surveys, fieldwork studies, and other data collection initiatives. This role is essential for gathering insights into passenger journey and operational efficiency. The Associate will ensure accurate data collection, analysis, and reporting to support continuous improvement efforts and enhance overall customer satisfaction.

Responsibilities include collaborating with various airport stakeholders, maintaining high standards of data integrity, and contributing to strategic decision-making processes based on collected data.

1. Conduct Surveys: Administer and manage airport operations surveys to gather relevant data tailored to specific study requirements, ensuring a comprehensive understanding of customer satisfaction.
2. Execute ASQ fieldwork in accordance with the Airport Council International (ACI) guidelines and established sample plans, ensuring adherence to best practices.
3. Assess Airport Services: Conduct thorough assessments of various airport services and facilities to verify compliance with ASQ and Service Level Agreement (SLA) standards, identifying areas needing improvement.
4. Data Collection: Utilize diverse methodologies, including direct observations, interviews, and case studies, to collect and compile accurate data that informs operational decisions. Provide insights and feedback to support continuous improvement in airport services and operations fostering a culture of excellence and responsiveness to passenger needs.
5. Prepare detailed reports on findings, highlighting areas of improvement and recommending actions to enhance service quality based on conducted surveys and studies.
6. Stakeholder Management: Work closely with various departments, including customer service, operations, and management, to ensure alignment on service standards and improvement initiatives. Engage with passengers, stakeholders, and airport authorities to gather qualitative feedback, enriching the quantitative data collected through surveys.

Minimum: High School Diploma.

Desirably: experience in aviation or business field.

Fluent in the main local language (Arabic).

Upper-intermediate knowledge of English.

Excellent verbal and written communication skills for effective survey administration and reporting.

Good interpersonal skills to interact effectively with passengers, staff, and stakeholders.

High level of attention to detail in conducting quality checks and data collection.

Proficiency in using survey tools, data collection devices, and reporting software (Excel, PowerPoint, Word).

Ability to identify issues and propose practical solutions to enhance service quality.

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

• Oversee daily airport operations, ensuring safety and efficiency.
• Develop and implement operational policies and procedures.
• Manage airside operations, including aircraft movements and ground support.
• Oversee terminal management, including passenger flow and facility maintenance.
• Coordinate with airlines, air traffic control, and other stakeholders.
• Develop and manage operational budgets.
• Lead and mentor airport operations staff.
• Respond to and manage operational incidents and emergencies.
• Drive continuous improvement in airport operations and service quality.

• Bachelor's degree in Aviation Management, Business Administration, Operations Management, or a related field.
• Master's degree preferred.
• Minimum of 7 years of experience in airport operations management or a related aviation field.
• Strong knowledge of aviation regulations and airport operational procedures.
• Experience with Safety Management Systems (SMS).
• Proven leadership and team management skills.
• Excellent problem-solving, decision-making, and crisis management abilities.
• Strong communication and interpersonal skills.
• Proficiency in airport operations software and systems.
• Ability to work independently and manage multiple priorities in a remote setting.