What Jobs are available for Arabic English in Bahrain?

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about products, services, and company policies.
• Troubleshoot and resolve customer issues effectively, escalating complex problems when necessary.
• Process customer requests, orders, and returns efficiently.
• Maintain detailed and accurate customer records in the CRM system.
• Identify opportunities to upsell or cross-sell products and services where appropriate.
• Gather customer feedback and share insights with relevant departments to improve service quality.
• Adhere to company service standards and performance metrics.
• Participate in training sessions to stay updated on product knowledge and service procedures.
• Contribute to a positive team environment and collaborate with colleagues.
• Ensure customer satisfaction by providing a high level of service and support.
• This role operates on a hybrid schedule, requiring some days in the office located in **Isa Town, Southern, BH**, and offering remote work flexibility for other days.

• High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
• Fluency in both spoken and written Arabic and English is mandatory.
• Previous experience in customer service, call center, or a related role is preferred.
• Excellent communication, active listening, and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Proficiency in using computers and CRM software.
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
• Reliable and punctual with a strong work ethic.
• Adaptable and willing to learn new processes and technologies.
• Must be eligible to work in Bahrain and reside within a reasonable commuting distance of **Isa Town, Southern, BH** for in-office days.

• Design and deliver engaging, play-based learning experiences that promote cognitive, social, emotional, and physical development in young children (ages 3-5).
• Create a safe, supportive, and stimulating classroom environment that encourages exploration and discovery.
• Observe and assess children's progress, documenting their development and providing individualized support as needed.
• Develop and maintain positive relationships with parents and families, fostering open communication about their child's learning and well-being.
• Plan and prepare daily activities, materials, and lesson plans, ensuring alignment with early learning standards and curriculum frameworks.
• Manage classroom logistics, including routines, transitions, and behavior guidance, with a positive and encouraging approach.
• Collaborate with fellow educators and staff to share best practices and contribute to the center's overall program development.
• Maintain a clean and organized learning environment, adhering to health and safety regulations.
• Utilize digital tools for communication, documentation, and planning as part of the hybrid work arrangement.
• Participate in professional development opportunities to enhance teaching skills and stay current with early childhood education trends.

• Bachelor's degree in Early Childhood Education, Education, or a related field.
• Minimum of 3 years of experience working with young children in an educational setting.
• Fluency in both Arabic and English (spoken and written) is essential.
• Knowledge of child development theories and best practices in early childhood pedagogy.
• Patience, creativity, enthusiasm, and a genuine love for working with children.
• Strong communication, interpersonal, and organizational skills.
• Ability to adapt to a hybrid work environment, effectively managing responsibilities both on-site and remotely.
• Certification in First Aid and CPR is required.

• Handle customer inquiries and requests via phone, email, and chat in Arabic and English.
• Provide information about products, services, and company policies.
• Resolve customer issues and complaints promptly and professionally.
• Process orders, forms, applications, and requests.
• Maintain accurate and detailed customer records in the CRM system.
• Escalate complex issues to the appropriate departments.
• Ensure a high level of customer satisfaction and retention.
• Adhere to company service standards and procedures.

• High school diploma or equivalent; Associate's degree is a plus.
• Proven experience in a customer service role.
• Fluency in both Arabic and English (written and spoken) is essential.
• Excellent communication, interpersonal, and active listening skills.
• Strong problem-solving and multitasking abilities.
• Proficiency in using customer service software and CRM systems.
• Ability to work effectively in a hybrid environment.
• Customer-centric attitude and dedication to providing excellent service.

• Conduct comprehensive mental health assessments and develop individualized treatment plans.
• Provide individual, family, and group therapy sessions via secure video conferencing.
• Utilize evidence-based therapeutic modalities (e.g., CBT, DBT, psychodynamic therapy) to address a range of mental health concerns.
• Monitor client progress and adjust treatment strategies as needed.
• Maintain accurate and confidential client records in compliance with ethical and legal standards.
• Collaborate with other healthcare professionals and community resources when necessary.
• Offer crisis intervention and support when required.
• Educate clients and their families on mental health conditions and coping strategies.
• Stay current with best practices and advancements in mental health therapy.
• Participate in regular supervision and peer consultation meetings.
• Ensure a safe and supportive therapeutic environment for all clients.

• Master's degree or higher in Psychology, Social Work, Counseling, or a related field.
• Valid and unrestricted professional license to practice therapy in your jurisdiction (e.g., LCSW, LMFT, LPC, Psychologist).
• Fluency in both spoken and written Arabic and English is essential.
• Minimum of 3 years of post-licensure clinical experience.
• Demonstrated experience in delivering telehealth services.
• Proficiency with electronic health record (EHR) systems and secure video conferencing platforms.
• Strong understanding of ethical guidelines and legal requirements for mental health professionals.
• Excellent active listening, empathy, and communication skills.
• Ability to work independently and manage a caseload effectively.
• Cultural competency and sensitivity in working with diverse populations.

• Manage a portfolio of assigned clients, building strong relationships and ensuring their successful adoption and ongoing use of our products/services.
• Proactively engage with clients to understand their business goals and identify opportunities to maximize value from our offerings.
• Conduct regular check-ins and business reviews (in both Arabic and English) to assess client satisfaction and identify areas for improvement.
• Provide training and ongoing support to clients, ensuring they are proficient and leveraging the full capabilities of our solutions.
• Act as the primary point of contact for client inquiries, escalating issues to appropriate internal teams (support, technical, sales) when necessary and ensuring timely resolution.
• Monitor client health and usage data, identifying at-risk accounts and implementing proactive retention strategies.
• Gather client feedback and insights, relaying them to product and development teams to drive product enhancements.
• Contribute to the development of customer success best practices and resources.
• Manage client onboarding process, ensuring a smooth and successful transition.
• Drive client advocacy through case studies, testimonials, and referrals.

• Bachelor's degree in Business, Communications, or a related field, or equivalent practical experience.
• Fluency in both spoken and written Arabic and English is mandatory.
• Minimum of 3 years of experience in Customer Success, Account Management, or a client-facing support role, preferably in a technology-driven company.
• Proven ability to build and maintain strong client relationships.
• Excellent communication, presentation, and interpersonal skills.
• Strong understanding of customer relationship management principles and best practices.
• Ability to explain technical concepts clearly and concisely to both technical and non-technical audiences.
• Proactive, self-motivated, and able to manage multiple priorities effectively in a remote setting.
• Proficiency with CRM software (e.g., Salesforce) and customer success platforms is a plus.
• A passion for helping customers succeed and a customer-centric mindset.

New Generation Private School is seeking a qualified English Language Teacher to join our academic team.

Requirements:

• Bachelor's degree in English Language or a related field.
• Minimum of two (2) years of experience in teaching at private schools.
• Strong communication and interpersonal skills with students.
• Commitment to educational standards and professional ethics.
• Must be available to start immediately.

Interested candidates are invited to send their CV to:

Please mention "English Language Teacher" in the subject line of your email.

Job Types: Full-time, Contract

Contract length: 12 months

Pay: BD BD per month