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Position Title: Cluster Assistant Director of Sales

Location: Bahrain

Department: Sales & Marketing

Reports to: Cluster Director of Sales & Marketing

Position Summary

We are seeking a dynamic and results-driven Cluster Assistant Director of Sales with proven experience in the Bahrain hospitality market. The successful candidate will support the Cluster Director of Sales in driving revenue growth, developing strategic partnerships, and managing key accounts across multiple properties within the cluster.

This role requires strong leadership, market knowledge, and a proactive sales approach to maximize business opportunities and achieve revenue targets.

Key Responsibilities

• Assist the Cluster Director of Sales in developing and executing sales strategies to achieve room, catering, and banquet revenue goals.

• Manage and grow key corporate, government, and travel trade accounts within the Bahrain market.

• Identify new business opportunities and maintain strong relationships with existing clients.

• Lead, coach, and motivate the sales team to ensure consistent performance and goal achievement.

• Coordinate with Revenue, Marketing, and Reservations teams to align business strategies.

• Participate in sales calls, client events, and trade shows to represent the cluster hotels.

• Prepare and analyze sales reports, forecasts, and market trends.

• Ensure all sales activities are in line with brand standards and company policies.

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Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Minimum 5–7 years of sales experience in the hospitality industry, preferably within the Bahrain or GCC market.

• Previous experience in a cluster or multi-property role is an advantage.

• Strong network of corporate and travel trade contacts within Bahrain.

• Excellent communication, negotiation, and presentation skills.

• Proficiency in MS Office and hotel PMS/CRM systems (Opera, Delphi, etc.).

• Fluent in English; Arabic is an advantage.

Personal Attributes

• Strategic thinker with strong analytical and commercial skills.

• Hands-on, proactive, and goal-oriented.

• Team player with excellent leadership and interpersonal skills.

• Able to work under pressure and meet tight deadlines.

What We Offer

• Competitive salary and benefits package.

• Opportunity to work within a leading hospitality group.

• Career development and growth opportunities across the cluster.

• Manage and maintain the Director's calendar, including scheduling meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, communications, presentations, and other documents.
• Coordinate domestic and international travel, including flights, accommodation, and itinerary planning.
• Handle incoming communications, screen calls, and respond to inquiries with professionalism and discretion.
• Organize and manage departmental files, records, and databases, both physical and digital.
• Assist in the preparation of reports, agendas, and meeting minutes.
• Conduct research and gather information as requested by the Director.
• Manage office supplies and equipment, ensuring smooth day-to-day operations.
• Provide support for special projects and initiatives, including event planning and coordination.
• Act as a liaison between the Director and internal/external stakeholders.
• Screen and prioritize emails and requests, taking initiative to resolve issues where appropriate.
• Prepare expense reports and manage budgets for the Director's office.
• Maintain confidentiality of all sensitive information.
• Anticipate the needs of the Director and proactively address them.
• Ensure seamless workflow between remote and in-office workdays.

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum of 3-5 years of experience as an Executive Assistant, Personal Assistant, or in a similar administrative role supporting senior management.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
• Excellent organizational and time-management skills, with the ability to prioritize effectively.
• Strong written and verbal communication skills.
• High level of discretion and confidentiality.
• Proactive approach to problem-solving and a keen eye for detail.
• Ability to work independently and as part of a team, adapting to changing priorities.
• Experience with calendar management for multiple stakeholders is a plus.
• Professional demeanor and ability to interact with individuals at all levels.
• Adaptability to a hybrid work environment.

• Manage and maintain the Director of Operations' calendar, including scheduling meetings, appointments, and conference calls.
• Coordinate domestic and international travel arrangements, including flights, accommodation, and visas.
• Prepare agendas, take minutes, and track action items for management meetings.
• Draft and edit correspondence, memos, and reports with a high degree of accuracy.
• Screen and prioritize incoming communications, acting as a gatekeeper where appropriate.
• Assist with the preparation of budgets and expense reports.
• Organize and manage filing systems, both physical and digital.
• Conduct research and compile data for special projects and presentations.
• Serve as a liaison between the Director's office and other departments.
• Handle confidential information with the utmost discretion and professionalism.
• Support the Director with event planning and coordination.
• Ensure smooth day-to-day operations of the Director's office.

• Proven experience as an Executive Assistant, Personal Assistant, or similar role, preferably supporting senior management.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual meeting platforms.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• High level of discretion and confidentiality.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proactive approach and problem-solving capabilities.
• Experience with travel booking and expense management.
• A professional demeanor and positive attitude.
• Familiarity with the business operations in Sanad, Capital, BH is an advantage.

Core Responsibilities

• Diary and schedule management:
   Proactively manage the MD's calendar, prioritize meetings, and handle scheduling changes to maximize productivity.
• Travel coordination:
   Arrange domestic and international travel, including flights, hotels, and visas.
• Meeting and event support:
   Plan and organize all aspects of meetings, including board meetings, executive team meetings, this includes booking rooms, preparing agendas, collating documents, and taking minutes.
• Communication and correspondence:
   Act as a primary point of contact, make calls, draft emails and draft correspondence on behalf of the MD
• Information management:
   Maintain confidential files and databases and ensure information is filed and retrievable in an organized manner.

Key skills and qualifications

• Proven experience as a Personal Assistant or Executive Assistant for senior management.
• Exceptional organizational, time management, and multitasking skills.
• High level of discretion and confidentiality.
• Excellent communication (written and verbal) and interpersonal skills.
• Proficiency in office software, such as Microsoft Outlook, Word, Excel, and PowerPoint.
• Strong problem-solving and proactive approach.

• Manage and maintain the Creative Director's demanding schedule, including appointments, meetings, and travel.
• Coordinate all aspects of domestic and international travel arrangements, including flights, accommodation, and itineraries.
• Prepare agendas, background materials, and minutes for meetings, ensuring timely distribution.
• Screen and prioritize incoming communications, including emails, phone calls, and mail, responding or redirecting as appropriate.
• Handle confidential information with the utmost discretion and professionalism.
• Liaise with internal departments and external partners, including artists, galleries, production teams, and sponsors.
• Assist with the preparation of presentations, reports, and correspondence.
• Organize and maintain filing systems, both physical and digital.
• Manage expense reporting and other administrative tasks as required.
• Provide support for special projects and events as directed by the Creative Director.

• Proven experience as an Executive Assistant, ideally supporting senior-level executives in the arts, entertainment, or creative industries.
• Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Excellent written and verbal communication skills.
• High level of discretion and confidentiality.
• Ability to anticipate needs and proactively solve problems.
• A genuine interest in and understanding of the arts and cultural sector.
• Experience with travel booking systems and expense management software.
• A professional and polished demeanor.
• This position is based in our office located in Zallaq, Southern, BH and requires a consistent on-site presence.