What Jobs are available for Atm Maintenance in Bahrain?

• Oversee the planning, scheduling, and execution of preventive, predictive, and corrective maintenance for all industrial equipment.
• Lead and mentor a team of maintenance technicians, assigning tasks and ensuring work quality.
• Diagnose and troubleshoot complex mechanical, electrical, and hydraulic system failures.
• Perform high-level repairs and overhauls of production machinery and plant equipment.
• Develop and implement maintenance strategies to minimize downtime and optimize equipment performance.
• Ensure compliance with all plant safety regulations, policies, and procedures.
• Manage spare parts inventory and ensure availability of critical components.
• Maintain detailed maintenance logs and records using CMMS (Computerized Maintenance Management System).
• Analyze equipment performance data to identify trends and areas for improvement.
• Participate in equipment installation, commissioning, and upgrades.
• Contribute to capital expenditure planning and equipment modernization projects.
• Train technicians on new equipment and maintenance procedures.

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Minimum of 7 years of progressive experience in industrial equipment maintenance within a manufacturing or heavy industry setting.
• Proven expertise in troubleshooting and repairing a wide range of industrial machinery (e.g., CNC machines, conveyors, automation systems, heavy presses).
• Strong knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
• Experience with CMMS software and inventory management.
• Proficiency in reading and interpreting technical drawings, schematics, and manuals.
• Excellent leadership, team management, and communication skills.
• Strong analytical and problem-solving abilities.
• Commitment to workplace safety and environmental regulations.
• Ability to work flexible hours and respond to urgent maintenance needs.

• Provide expert-level remote technical support for complex electromechanical systems and industrial machinery.
• Serve as a primary escalation point for field service technicians, offering advanced troubleshooting and solutions.
• Diagnose and resolve technical issues reported by clients and field teams via phone, email, and remote diagnostic tools.
• Analyze equipment performance data and identify root causes of recurring problems.
• Develop and document detailed troubleshooting guides, technical bulletins, and repair procedures.
• Collaborate with engineering and product development teams to provide feedback on product design and reliability.
• Assist in the training and development of junior field service engineers and support staff.
• Manage and prioritize incoming support requests, ensuring timely resolution of critical issues.
• Occasionally travel to client sites for hands-on intervention on highly complex or critical system failures (travel expectations will be defined but primary focus is remote).
• Maintain accurate records of all support activities, diagnoses, and resolutions in the CRM system.
• Contribute to the continuous improvement of support processes and tools.

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
• Minimum of 7 years of experience in field service engineering, technical support, or a related role, with a focus on complex machinery.
• Proven expertise in diagnosing and repairing electromechanical systems.
• Strong understanding of electrical schematics, mechanical drawings, and control systems.
• Excellent problem-solving, analytical, and critical thinking skills.
• Exceptional verbal and written communication skills, with the ability to explain technical concepts clearly to diverse audiences.
• Proficiency in using remote access and diagnostic software.
• Ability to work independently, manage time effectively, and prioritize tasks in a remote environment.
• Willingness to travel occasionally for critical on-site interventions.
• Experience with PLC programming and industrial automation is a plus.

• Provide expert remote technical support and troubleshooting for a wide range of equipment and systems.
• Guide customers through diagnostic procedures, equipment repair, and maintenance tasks via phone, email, and video calls.
• Utilize remote access tools and diagnostic software to identify and resolve technical problems.
• Accurately document all customer interactions, technical issues, and resolutions in the CRM system.
• Escalate complex issues to engineering or specialized support teams when necessary, providing comprehensive details.
• Develop and update technical documentation, troubleshooting guides, and knowledge base articles.
• Conduct remote training sessions for customers on equipment operation and basic maintenance.
• Analyze common issues and provide feedback to the product development team for continuous improvement.
• Maintain a high level of customer satisfaction by delivering prompt, effective, and courteous support.
• Stay current with product updates, technical changes, and industry best practices.
• Manage assigned support tickets and ensure timely resolution according to service level agreements.
• Proactively identify potential issues and recommend preventative solutions to customers.

• Associate's or Bachelor's degree in Electronics, Mechanical Engineering, or a related technical field, or equivalent practical experience.
• Minimum of 5 years of experience as a Field Service Technician or in a technical support role, preferably with remote capabilities.
• Proven expertise in diagnosing and repairing electromechanical systems, industrial machinery, or complex electronic devices.
• Strong proficiency with diagnostic tools, multimeters, oscilloscopes, and remote access software.
• Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.
• Exceptional problem-solving and analytical skills.
• Ability to work independently, manage time effectively, and maintain a professional demeanor in a remote environment.
• Customer-centric mindset with a commitment to providing outstanding service.
• Experience with CRM software and ticketing systems.
• Familiarity with relevant industry standards and safety procedures.

Job description:

We are seeking a knowledgeable and motivated IT Specialist to manage and support our company's technology infrastructure. The successful candidate will play a key role in maintaining systems, resolving IT issues, and supporting digital transformation across the organization.

Key Responsibilities:

• Install, configure, and maintain hardware and software systems (computers, networks, printers, etc.)
• Monitor system performance and troubleshoot issues
• Provide technical support to staff onsite and remotely
• Maintain network security and data protection protocols
• Perform regular backups and disaster recovery procedures
• Manage user accounts, permissions, and access controls
• Support implementation of new applications and upgrades
• Maintain IT documentation and asset inventory
• Coordinate with vendors for equipment or service support

Required Skills and Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field
• Proven experience as an IT Specialist, IT Support Technician, or similar role
• Strong knowledge of Windows/Mac OS, Microsoft Office Suite, and networking fundamentals
• Experience with hardware troubleshooting and repair
• Familiarity with cybersecurity principles and best practices
• Excellent problem-solving, communication, and organizational skills
• Ability to work independently and in a team environment
• Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP) are a plus

Interested Candidates can share their CVS here :

Job Types: Full-time, Permanent

Pay: BD BD per month

• Lead and manage a remote technical support and helpdesk team.
• Oversee daily support operations, ensuring timely and effective issue resolution.
• Train, mentor, and develop support staff to enhance their technical and customer service skills.
• Manage incoming support tickets, prioritizing and escalating issues as needed.
• Act as a primary point of escalation for complex technical problems.
• Monitor key support metrics and implement strategies for continuous improvement.
• Collaborate with engineering and product teams to provide feedback and resolve issues.
• Develop and maintain support documentation, including knowledge base articles and FAQs.
• Ensure a high level of customer satisfaction through excellent service delivery.
• Implement best practices for remote team management and customer support.

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• A minimum of 5 years of experience in technical support or helpdesk roles, with at least 2 years in a leadership or supervisory capacity.
• Proven experience managing and mentoring remote teams.
• Strong technical troubleshooting skills across various operating systems, software, and hardware.
• Proficiency with helpdesk ticketing systems and remote support tools.
• Excellent customer service, communication, and interpersonal skills.
• Ability to prioritize tasks, manage time effectively, and work under pressure.
• A proactive approach to problem-solving and a passion for customer success.

• Provide first-level and second-level technical support to clients via phone, email, and chat.
• Diagnose and resolve complex technical issues related to software installation, configuration, and usage.
• Escalate unresolved issues to senior support engineers or development teams as needed.
• Document all support interactions, solutions, and procedures in the ticketing system.
• Create and maintain a knowledge base of common issues and their resolutions.
• Assist in the testing and rollout of new software features and updates.
• Train clients on product features and best practices.
• Collaborate with the product development team to identify and report software bugs and enhancement requests.
• Contribute to the improvement of support processes and tools.
• Ensure customer satisfaction by providing prompt, accurate, and empathetic support.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 2-3 years of experience in technical support or a similar IT role.
• Strong understanding of operating systems (Windows, macOS, Linux).
• Familiarity with networking concepts (TCP/IP, DNS, DHCP).
• Experience with ticketing systems (e.g., Zendesk, ServiceNow).
• Excellent problem-solving and diagnostic skills.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Customer-focused attitude and commitment to providing excellent service.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Willingness to work in a hybrid model, with some days in the office and some remotely.