27 Automotive Service jobs in Bahrain
Automotive Service Advisor
112 Muharraq, Muharraq
BHD1000 month
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Our client is seeking an experienced and customer-oriented Automotive Service Advisor to join their busy service department in **Muharraq, Muharraq, BH**. As a Service Advisor, you will be the primary point of contact for customers, providing exceptional service from the moment they arrive until they pick up their vehicle. You will diagnose customer needs, explain necessary repairs and maintenance, and ensure customer satisfaction. The ideal candidate has a strong background in the automotive industry, excellent communication skills, and a passion for cars.
Responsibilities:
Responsibilities:
- Greet customers warmly upon arrival and accurately ascertain their vehicle's service needs.
- Listen carefully to customer concerns and translate them into actionable repair orders for technicians.
- Inspect vehicles and identify necessary maintenance or repair work, providing clear explanations to customers.
- Clearly explain warranty coverage and recommend additional services or products.
- Provide accurate estimates for labor and parts, and manage customer expectations regarding timelines.
- Schedule service appointments and manage the workflow of the service department.
- Maintain detailed records of customer interactions, service performed, and parts used.
- Process customer payments and manage invoicing.
- Ensure customer satisfaction by following up on completed services.
- Collaborate effectively with service technicians and other dealership staff.
- Maintain a high level of product knowledge regarding vehicles and services offered.
- Handle customer complaints professionally and efficiently, aiming for resolution.
- Keep the service reception area clean and organized.
- Upsell additional services and products when appropriate and beneficial to the customer.
- Adhere to all dealership policies and procedures.
- Proven experience as an Automotive Service Advisor or similar customer-facing role in the automotive industry.
- Strong understanding of automotive repair and maintenance.
- Excellent customer service and communication skills, both verbal and written.
- Ability to explain technical issues in a clear and understandable manner to non-technical customers.
- Proficiency in using dealership management systems (DMS) and automotive diagnostic tools.
- Strong organizational and multitasking abilities.
- A positive attitude and professional demeanor.
- Valid driver's license.
- High school diploma or equivalent; technical certification is a plus.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Sales aptitude and ability to upsell services effectively.
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0
Automotive Service Advisor
2004 Zallaq, Southern
BHD1100 month
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Our client is seeking a customer-oriented and technically knowledgeable Automotive Service Advisor for their busy service center in Zallaq, Southern, BH . This role is vital in bridging the gap between automotive technicians and vehicle owners, ensuring clear communication and exceptional service delivery. The ideal candidate will have a strong understanding of automotive repair processes, excellent interpersonal skills, and a commitment to providing a positive customer experience. You will be responsible for greeting customers, listening to their concerns, recommending services, and explaining repair estimates clearly and concisely.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Greet customers warmly upon arrival and listen attentively to their vehicle concerns.
- Accurately diagnose and record customer issues and vehicle service needs.
- Advise customers on the scope of recommended services and maintenance needs.
- Provide customers with clear and detailed estimates for repairs and maintenance.
- Explain warranty policies and service options to customers.
- Schedule service appointments and manage the workflow of the service department.
- Maintain open communication with customers regarding the status of their vehicle repairs.
- Ensure customer satisfaction by addressing concerns and resolving issues promptly.
- Generate repair orders and ensure all documentation is accurate and complete.
- Collaborate with technicians to ensure quality repairs and efficient service delivery.
Qualifications:
- Proven experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry.
- Strong knowledge of vehicle systems, maintenance, and repair procedures.
- Excellent communication, interpersonal, and customer service skills.
- Ability to explain technical information to non-technical customers.
- Proficiency in using dealership management systems (DMS) and automotive diagnostic tools.
- Sales-oriented mindset with a focus on customer retention.
- High school diploma or equivalent; technical certifications are a plus.
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1
Automotive Service Manager
2246 Al Budayyi, Northern
BHD75000 Annually
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Our client, a reputable automotive dealership, is seeking an experienced and results-driven Automotive Service Manager to lead their service department in Janabiyah, Northern, BH . This leadership position involves overseeing all aspects of the service operations, ensuring exceptional customer satisfaction and maximizing profitability. The Service Manager will be responsible for managing and motivating a team of service advisors, technicians, and support staff. You will oversee the repair and maintenance process, ensuring quality workmanship and adherence to manufacturer standards. Key duties include scheduling appointments, managing inventory of parts, approving work orders, and handling customer inquiries and complaints effectively. The ideal candidate will have a minimum of 5 years of experience in automotive service management or a closely related role. A strong understanding of automotive mechanics and diagnostics is essential. Excellent leadership, communication, and customer service skills are paramount. Proven ability to manage budgets, control expenses, and drive service sales is required. Proficiency in dealership management systems (DMS) and diagnostic software is a must. The ability to troubleshoot issues, implement process improvements, and foster a positive team environment is crucial. A technical certification or degree in Automotive Technology is highly desirable. This role offers a significant opportunity to grow with a well-established brand and lead a high-performing team.
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2
Automotive Service Manager
456 Northern Markh, Northern
BHD7000 month
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Our client, a premier automotive dealership, is seeking an experienced and dynamic Automotive Service Manager to lead their highly skilled service department in Budaiya, Northern, BH . This is a crucial leadership position responsible for overseeing all aspects of the service operations, ensuring customer satisfaction, and driving profitability.
The Service Manager will be responsible for managing the service advisors, technicians, and support staff, fostering a team environment focused on efficiency, quality, and continuous improvement. You will oversee the daily operations of the service department, including customer service, appointment scheduling, repair order management, parts ordering, and warranty administration. A key focus will be on building strong customer relationships, addressing their concerns promptly and professionally, and ensuring they receive exceptional service.
The ideal candidate will have a deep understanding of automotive repair and diagnostics, coupled with strong leadership and business management skills. You will be responsible for setting performance goals for the department, monitoring key performance indicators (KPIs), and implementing strategies to achieve them. This includes managing inventory, controlling costs, and ensuring compliance with manufacturer standards and industry regulations. Financial acumen, including the ability to read and interpret financial statements, is essential.
Responsibilities:
The Service Manager will be responsible for managing the service advisors, technicians, and support staff, fostering a team environment focused on efficiency, quality, and continuous improvement. You will oversee the daily operations of the service department, including customer service, appointment scheduling, repair order management, parts ordering, and warranty administration. A key focus will be on building strong customer relationships, addressing their concerns promptly and professionally, and ensuring they receive exceptional service.
The ideal candidate will have a deep understanding of automotive repair and diagnostics, coupled with strong leadership and business management skills. You will be responsible for setting performance goals for the department, monitoring key performance indicators (KPIs), and implementing strategies to achieve them. This includes managing inventory, controlling costs, and ensuring compliance with manufacturer standards and industry regulations. Financial acumen, including the ability to read and interpret financial statements, is essential.
Responsibilities:
- Manage and mentor a team of service advisors and automotive technicians.
- Oversee daily operations of the service department, ensuring efficiency and quality.
- Drive customer satisfaction through excellent service delivery and problem resolution.
- Manage appointment scheduling, repair order process, and warranty claims.
- Maintain optimal parts inventory and manage supplier relationships.
- Monitor department performance against KPIs and implement improvement strategies.
- Ensure compliance with manufacturer standards and industry regulations.
- Manage service department budgets and control costs.
- Foster a positive and productive work environment.
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3
Automotive Service Advisor
30000 Bilad Al Qadeem, Capital
BHD60000 Annually
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Our client, a premier automotive dealership, is looking for an experienced and customer-focused Automotive Service Advisor to join their busy service department in **A'ali, Northern, BH**. This role is crucial for ensuring exceptional customer satisfaction and driving service revenue.
The Automotive Service Advisor will be the primary point of contact for customers bringing their vehicles in for service or repair. Your responsibilities will include greeting customers warmly, actively listening to their concerns, and accurately documenting vehicle issues. You will clearly explain required services and repairs to customers, provide accurate estimates for labor and parts, and obtain customer approval before commencing work. Building strong customer relationships by understanding their needs and providing personalized service is paramount. You will coordinate with the service technicians, ensuring they have all the necessary information and resources to complete repairs efficiently and effectively. Managing the service schedule, prioritizing jobs, and keeping customers informed about the status of their vehicle throughout the repair process will be key. You will also inspect completed work to ensure it meets quality standards before handing the vehicle back to the customer. Processing customer payments, handling warranty claims, and maintaining a clean and organized service reception area are also essential duties. Upselling additional services and parts where appropriate, while maintaining customer trust, will contribute to departmental success.
The ideal candidate will have a high school diploma or equivalent; vocational training in automotive technology or a related field is a plus. A minimum of 2-3 years of experience as a Service Advisor or in a customer-facing role within the automotive industry is required. Excellent communication, interpersonal, and customer service skills are essential. You must possess strong organizational and multitasking abilities, with the capacity to manage multiple customer requests simultaneously. A good understanding of automotive repair processes and terminology is necessary. Familiarity with dealership management software (DMS) such as Reynolds & Reynolds or CDK Global is highly desirable. The ability to work in a fast-paced environment and handle stressful situations calmly and professionally is important. A positive attitude, strong work ethic, and a passion for the automotive industry are crucial. Willingness to undergo ongoing training and product knowledge development is expected.
This is an excellent opportunity for a motivated individual to advance their career in the automotive service sector with a reputable dealership. If you are a people-person with a knack for automotive service, we encourage you to apply.
The Automotive Service Advisor will be the primary point of contact for customers bringing their vehicles in for service or repair. Your responsibilities will include greeting customers warmly, actively listening to their concerns, and accurately documenting vehicle issues. You will clearly explain required services and repairs to customers, provide accurate estimates for labor and parts, and obtain customer approval before commencing work. Building strong customer relationships by understanding their needs and providing personalized service is paramount. You will coordinate with the service technicians, ensuring they have all the necessary information and resources to complete repairs efficiently and effectively. Managing the service schedule, prioritizing jobs, and keeping customers informed about the status of their vehicle throughout the repair process will be key. You will also inspect completed work to ensure it meets quality standards before handing the vehicle back to the customer. Processing customer payments, handling warranty claims, and maintaining a clean and organized service reception area are also essential duties. Upselling additional services and parts where appropriate, while maintaining customer trust, will contribute to departmental success.
The ideal candidate will have a high school diploma or equivalent; vocational training in automotive technology or a related field is a plus. A minimum of 2-3 years of experience as a Service Advisor or in a customer-facing role within the automotive industry is required. Excellent communication, interpersonal, and customer service skills are essential. You must possess strong organizational and multitasking abilities, with the capacity to manage multiple customer requests simultaneously. A good understanding of automotive repair processes and terminology is necessary. Familiarity with dealership management software (DMS) such as Reynolds & Reynolds or CDK Global is highly desirable. The ability to work in a fast-paced environment and handle stressful situations calmly and professionally is important. A positive attitude, strong work ethic, and a passion for the automotive industry are crucial. Willingness to undergo ongoing training and product knowledge development is expected.
This is an excellent opportunity for a motivated individual to advance their career in the automotive service sector with a reputable dealership. If you are a people-person with a knack for automotive service, we encourage you to apply.
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4
Automotive Service Advisor
00971 Al Budayyi, Northern
BHD5900 Annually
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A leading automotive dealership is seeking a motivated and customer-focused Automotive Service Advisor to join their busy service department in Janabiyah, Northern, BH . This crucial role serves as the primary point of contact between customers and the service technicians, ensuring clear communication and exceptional service delivery. You will be responsible for greeting customers, listening to their concerns regarding vehicle performance, and accurately documenting service requests. Key duties include diagnosing customer concerns, translating technical issues into understandable terms for clients, and providing accurate estimates for repairs and maintenance. You will also be responsible for scheduling service appointments, managing the workflow of the service department, and ensuring customer satisfaction throughout the repair process. The ideal candidate will possess strong communication, organizational, and customer service skills. Previous experience as an automotive technician or in a customer-facing role within the automotive industry is highly preferred. A solid understanding of automotive systems and terminology is essential. You should be adept at using dealership management systems (DMS) and be computer literate. Our client values individuals who are proactive, detail-oriented, and have a genuine passion for the automotive sector. You must be able to work effectively in a fast-paced environment and build strong rapport with customers. This role offers a competitive compensation package and opportunities for professional development within a reputable automotive group located in Janabiyah, Northern, BH .
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5
Automotive Service Manager
00242 Amwaj Islands
BHD3500 month
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Our client, a leading automotive dealership renowned for its commitment to customer satisfaction and high-quality service, is seeking an experienced and results-oriented Automotive Service Manager to oversee operations at its facility in Hidd, Muharraq, BH . This is a crucial leadership role responsible for managing all aspects of the service department, including service advisors, technicians, and support staff. The Service Manager will ensure the efficient and profitable operation of the service center while maintaining the highest standards of workmanship and customer care. Key responsibilities include developing service strategies, managing customer relations, overseeing workshop productivity, controlling inventory of parts and supplies, and ensuring compliance with all industry regulations and company policies. You will be instrumental in driving customer loyalty by ensuring a positive service experience and effectively resolving any customer concerns. The ideal candidate will have a strong understanding of automotive repair and diagnostics, excellent leadership and team-building skills, and a proven ability to manage budgets and financial performance. A customer-centric approach, coupled with strong problem-solving abilities, is essential. You should be adept at motivating and developing your team to achieve individual and collective goals. Experience with automotive management software and diagnostic tools is a must. This role requires a proactive individual who can anticipate customer needs and proactively manage service operations to maximize efficiency and profitability.
Responsibilities:
Qualifications:
Responsibilities:
- Manage and mentor the service department team, including service advisors and technicians.
- Oversee daily operations of the service department, ensuring efficiency and productivity.
- Develop and implement strategies to increase customer satisfaction and retention.
- Manage service appointments, workflow, and resource allocation.
- Ensure quality control and adherence to manufacturer standards.
- Manage inventory of parts and supplies, optimizing stock levels and controlling costs.
- Develop and manage the service department budget.
- Handle customer complaints and resolve issues promptly and effectively.
- Stay up-to-date with the latest automotive technologies and repair techniques.
- Ensure all work performed meets warranty requirements and company standards.
Qualifications:
- Proven experience as an Automotive Service Manager or Assistant Service Manager.
- Extensive knowledge of automotive repair and maintenance.
- Strong leadership, team management, and motivational skills.
- Excellent customer service and communication skills.
- Proficiency in automotive diagnostic tools and service management software.
- Strong financial acumen and P&L management experience.
- Valid driver's license and a clean driving record.
- Technical or vocational training in automotive technology preferred.
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6
Automotive Service Manager
203 Muharraq, Muharraq
BHD65000 Annually
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Our client, a prestigious automotive dealership, is looking for a highly organized and customer-focused Automotive Service Manager to lead their service department in Muharraq, Muharraq, BH . This role is crucial for ensuring exceptional customer satisfaction and operational efficiency within the workshop. The successful candidate will be responsible for managing service advisors, technicians, and support staff, as well as overseeing the scheduling, quality control, and profitability of the service center.
Key responsibilities include:
Key responsibilities include:
- Managing the daily operations of the automotive service department, ensuring efficient workflow and high-quality service delivery.
- Leading, mentoring, and motivating a team of service advisors and automotive technicians.
- Ensuring exceptional customer service and satisfaction by addressing inquiries, complaints, and ensuring timely vehicle repair.
- Developing and implementing strategies to increase service department sales and profitability.
- Managing service appointments, technician scheduling, and workload distribution.
- Maintaining inventory levels for parts and supplies, and managing relationships with parts suppliers.
- Ensuring all repairs and maintenance are performed to manufacturer standards and quality benchmarks.
- Implementing and enforcing safety protocols and ensuring a safe working environment for all staff.
- Monitoring departmental performance through key metrics and reporting results to senior management.
- Training and developing service staff to enhance their skills and product knowledge.
- Managing warranty claims and ensuring proper documentation and submission.
- Maintaining a clean and organized service facility.
Qualifications:- High school diploma or equivalent; Associate's or Bachelor's degree in Automotive Technology or Business Management is preferred.
- Minimum of 5 years of experience in the automotive service industry, with at least 2 years in a supervisory or management role.
- Proven track record of successful customer service and achieving service department goals.
- Strong knowledge of automotive diagnostics, repair procedures, and vehicle systems.
- Excellent leadership, communication, interpersonal, and organizational skills.
- Proficiency in using automotive diagnostic tools, service management software, and dealership management systems (DMS).
- Ability to manage budgets, control costs, and drive profitability.
- Valid driver's license and a clean driving record.
- Certification from ASE (Automotive Service Excellence) is a plus.
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7
Automotive Service Manager
510 Diraz
BHD60000 Annually
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Our client, a prestigious automotive dealership, is looking for an experienced and dynamic Automotive Service Manager to lead their service department in Salmabad, Northern, BH . This critical role involves overseeing all aspects of the service operations, ensuring high levels of customer satisfaction and operational efficiency. The Service Manager will be responsible for managing a team of automotive technicians and service advisors, providing leadership, training, and performance evaluation. Key duties include scheduling service appointments, diagnosing customer concerns, and ensuring the accurate and timely completion of vehicle repairs and maintenance. You will be responsible for managing parts inventory, ordering necessary components, and maintaining relationships with suppliers. The ideal candidate will possess strong diagnostic skills, a deep understanding of automotive systems, and excellent customer service abilities. Responsibilities include managing service department profitability, controlling expenses, and achieving sales targets for services and parts. You will handle customer complaints and resolve issues effectively, ensuring a positive service experience. Proficiency in automotive diagnostic tools and service management software is required. We are seeking a motivated, organized, and results-oriented leader with a passion for the automotive industry. A proven ability to motivate and manage a team is essential. This is an excellent opportunity for a seasoned professional to take on a leadership role within a reputable automotive group.
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8
Automotive Service Advisor
1003 Bilad Al Qadeem, Capital
BHD40000 Annually
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Our client, a premier automotive dealership, is seeking a skilled and customer-focused Automotive Service Advisor to join their reputable service department in **Sitra, Capital, BH**. This role requires a blend of technical understanding, excellent communication skills, and a commitment to providing outstanding customer service. You will be the primary interface between our clients and the automotive technicians, ensuring clear communication, efficient service, and high customer satisfaction.
Responsibilities:
Qualifications:
Responsibilities:
- Greet customers warmly and professionally upon arrival at the service center.
- Listen attentively to customer concerns and accurately diagnose reported issues.
- Create detailed repair orders, clearly documenting customer concerns, recommended services, and parts needed.
- Provide accurate estimates for labor and parts costs to customers.
- Explain recommended maintenance and repair services to customers in a clear and understandable manner.
- Schedule service appointments and manage the workflow of the service department.
- Maintain open communication with customers regarding the status of their vehicle repairs.
- Coordinate with technicians to ensure work is completed efficiently and to a high standard.
- Inspect vehicles for any additional issues or necessary services and present these findings to the customer.
- Process customer payments and ensure all paperwork is completed accurately.
- Build and maintain strong customer relationships, fostering loyalty and repeat business.
- Stay updated on the latest automotive technologies, service procedures, and product updates.
- Ensure compliance with dealership policies and manufacturer service standards.
Qualifications:
- Proven experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry.
- Strong knowledge of automotive systems, components, and maintenance procedures.
- Excellent customer service and communication skills, both verbal and written.
- Ability to effectively explain technical information to non-technical customers.
- Proficiency in using automotive diagnostic software and dealership management systems (DMS).
- Strong organizational and time management skills.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- A valid driver's license and a clean driving record.
- High school diploma or equivalent; technical certification in automotive technology is a plus.
- A professional appearance and a positive, can-do attitude.
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