220 Banking Relationship jobs in Bahrain

• Proactively identify and pursue new business opportunities within the commercial sector to expand the bank's client base.
• Build and maintain strong, trusted relationships with existing and prospective commercial clients, understanding their business operations and financial requirements.
• Analyze financial statements, creditworthiness, and market conditions to assess risk and structure appropriate lending solutions.
• Originate and manage a diverse portfolio of commercial loans, credit facilities, and other banking products.
• Provide expert advice and solutions related to cash management, trade finance, treasury services, and investment products.
• Conduct regular client reviews to ensure ongoing satisfaction and identify opportunities for cross-selling additional bank services.
• Collaborate with internal departments, including credit analysis, operations, and product specialists, to deliver seamless client experiences.
• Ensure compliance with all bank policies, procedures, and regulatory requirements.
• Meet or exceed established performance targets for loan growth, deposit acquisition, and overall client profitability.
• Represent the bank in industry events and community activities to enhance brand visibility and network effectively.
• Stay informed about economic conditions, market trends, and competitive landscape impacting commercial clients.

• Bachelor's degree in Business Administration, Finance, Economics, or a related field. A Master's degree or relevant professional certification is advantageous.
• Minimum of 6 years of experience in commercial banking, corporate banking, or business development within the financial services industry.
• Proven ability to originate and manage commercial loan portfolios and achieve sales targets.
• Strong understanding of commercial lending principles, credit analysis, financial statement analysis, and risk management.
• Excellent interpersonal, communication, and negotiation skills.
• Demonstrated success in building and nurturing client relationships.
• Proficiency in banking software and CRM systems.
• Knowledge of Bahrain's business environment and regulatory framework is highly desirable.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• A professional demeanor and commitment to ethical conduct.

• Bachelor's degree in Finance, Business Administration, Economics, or a related field. Relevant professional certifications (e.g., CFP, CFA) are highly advantageous.
• Minimum of 7 years of experience in private banking, wealth management, or a similar client-facing financial advisory role.
• Proven ability to build and manage a successful portfolio of HNW clients.
• In-depth knowledge of investment products, financial planning, estate planning, and risk management.
• Excellent sales, negotiation, and relationship management skills.
• Strong understanding of regulatory requirements and compliance in the financial services industry.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• High level of ethical conduct and discretion.
• Fluency in English; proficiency in Arabic is a significant asset.

• Manage and grow a portfolio of corporate banking clients, focusing on deepening relationships and increasing wallet share.
• Identify and pursue new business opportunities within the corporate segment.
• Structure and negotiate complex credit facilities and financial solutions.
• Conduct comprehensive financial analysis and credit risk assessment for clients.
• Develop and maintain strong, long-term relationships with key decision-makers at client organizations.
• Collaborate with product specialists (e.g., trade finance, treasury, investment banking) to offer comprehensive solutions.
• Ensure compliance with all internal policies, procedures, and regulatory requirements.
• Monitor portfolio performance, including credit quality and profitability.
• Prepare and present credit proposals and relationship reviews to senior management.
• Stay informed about economic conditions, industry trends, and regulatory changes affecting corporate clients.

• Bachelor's degree in Finance, Economics, Business Administration, or a related field; relevant professional certifications are a plus.
• Minimum of 7-10 years of experience in corporate banking, relationship management, or a related financial services role.
• Proven track record of successfully managing and growing a portfolio of corporate clients.
• Strong understanding of credit analysis, financial modeling, and risk management principles.
• Excellent sales, negotiation, and business development skills.
• In-depth knowledge of corporate banking products and services.
• Strong network within the business community in Bahrain.
• Exceptional communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in banking software and MS Office Suite.

Bahraini Nationals

The role holder is responsible for delivering the assigned sales target and support the branch over all in achieving the assigned growth target through sales to new and existing customers by ensuring current customers have the right products and services. The role holder is also responsible to identifying new markets and customer leads and pitching prospective customers. The role holder performs duties including but not limited to monitoring competition, maintaining good customer relations, and pursuing new sales opportunities.
Moreover, the job holder is responsible to ensure all controls and compliance are in place.

Responsibilities

• Source and develop new clients by applying disciplined sales process and demonstrating comprehensive knowledge of product range. Enhance exiting Branch Banking relationships and provide professional quality customer service.
• Meet with clients, analyze their needs, provide advice and sell relevant products or services as appropriate.
• Deliver the assigned target through new and existing to bank customer.
• Communicates and meets with clients / prospects on a pro-active basis and responds to their inquiries and requests in a timely and accurate manner to ensure high level of customer service.
• Assists in maintaining effective relationships with new and existing clients to repeat business opportunities, referrals and lead generation for target completion of the Branch.
• Drafts sales reports to be submitted to the Branch Manager and receives feedback from Lead - Sales Growth to be incorporated prior submitting to Branch Manager.
• Communicates with the existing customers to notify them on the current promotions and offers, which will enhance the sales of the assigned branch.
• Approaches existing and new customers in and out of branch to achieve individual and branch sales target.
• Conducts cold calling, telephonic and field visits to existing and new customers for business conversion.
• Identifies and understands the needs of the customers and provides necessary advice on financial solutions based on their needs.
• Provides assistance and support to new and existing staffs in cross selling techniques-based products, within and outside the branch.
• Documents and maintains all records of sales activities and provides updates as per requirement.
• Ensures completeness and compliance of all documentation for new and existing customers to protect company and client interests.
• Stays on top of the business operating environment with respect to market trends, interest rates, asset and liabilities positions, trade volume, credit facilities etc. on an ongoing basis and submits the findings to the Lead - Sales Growth.
• Follows up with customers to obtain all expired or missing documents or unmet conditions.

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Bachelor's degree in Business Administration, Management, Banking or any related discipline is mandatory
• 3- 5 Years of experience-Minimum 3 years of experience in a Bank in Sales
• Strong knowledge of SME market in Bahrain.
  Strong knowledge of Central Bank of Bahrain rules and regulations.
  Strong knowledge of all Banking products and services.
• Fluency in English and Arabic

• Develop and execute strategic sales plans to achieve and exceed assigned sales targets.
• Identify and prospect new business opportunities within the assigned territory and market segments.
• Build and maintain strong, long-lasting relationships with key clients, understanding their needs and providing tailored solutions.
• Conduct product demonstrations and presentations to prospective and existing clients.
• Negotiate contracts and close deals in a timely and efficient manner.
• Manage the entire sales cycle from lead generation to post-sale follow-up.
• Analyze market trends and competitor activities to identify new sales opportunities and potential threats.
• Collaborate with the marketing team to develop effective sales collateral and campaigns.
• Provide accurate sales forecasts and reports to sales management.
• Achieve set KPIs related to customer acquisition, revenue growth, and client retention.
• Stay up-to-date with product knowledge and industry best practices.
• Attend industry events and trade shows to represent the company and network with potential clients.
• Act as a trusted advisor to clients, offering insights and solutions that drive their business success.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of proven experience in a senior sales role, with a demonstrated history of exceeding sales quotas.
• Strong understanding of consultative selling techniques and key account management strategies.
• Excellent negotiation, communication, and presentation skills.
• Proficiency in CRM software (e.g., Salesforce) and sales management tools.
• Ability to build rapport and trust with clients at all levels.
• Self-motivated, results-oriented, and able to work independently.
• Strong business acumen and understanding of market dynamics.
• A valid Bahraini driving license and willingness to travel within the region.
• Experience in the specific industry of our client is a significant plus.

Business Unit

stc

Sector

Business

Location

Contract Type

Full Time

Closing Date

31-Dec-2024

This is a speculative position for candidates who would like to work in Sales Account Management (Corporate & SME) roles for stc.

Please be informed that by submitting your details against this position, our Recruitment team may contact you if your application is suitable for our future roles.

The functional responsibilities related to the position will be provided or discussed with you during the shortlisting stage by our Recruitment team.

• Bachelor degree in the relevant discipline
• Relevant work experience within the same field or industry
• Excellent command of the English language; Arabic will be an advantage
• Excellent interpersonal & communication skills

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):

Join to apply for the Customer Service Executive role at Batelco by Beyon

Join to apply for the Customer Service Executive role at Batelco by Beyon

Job Description

Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.

Job Description

Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.

Skills

• Attend queries, requests or complaints related to Mobile/Fixed/ Inet/ Directory Query/ Telegram received through the various contact center channels
• Understand and investigate the queries, requests or complaints
• Liaise with relevant internal team/ departments to address customer query or complaint or forward the case to other relevant team/ department
• Provide accurate, valid and complete information or solution by using the right sources of information
• Make outbound campaign calls to the customers providing information about new products, offers, services etc. Take appropriate action to address customer requests, queries or complaints on outbound calls
• Inform Team Leader when a recurrent problem appears, to prevent further cases
• Maintain and update customer information in the database
• Meticulously follow the defined business process while attending to the clients’ queries, requests or complaints
• Follow communication scripts and protocols and ensure adherence to quality standards and guidelines
• Keep abreast of products and promotions to provide exceptional customer support
• Take ownership for attending the trainings as per the plan
• Take ownership for completing PMR process, employee engagement surveys in time
• Continuously share the knowledge and understanding of the telecom industry and business trends

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Telecommunications

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Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.

• Attend to queries, requests, or complaints related to Mobile/Fixed/Inet/Directory Query/Telegram received through various contact center channels.
• Understand and investigate the queries, requests, or complaints.
• Liaise with relevant internal teams/departments to address customer queries or complaints or forward cases to other relevant teams/departments.
• Provide accurate, valid, and complete information or solutions by using the right sources of information.
• Make outbound campaign calls to customers, providing information about new products, offers, services, etc. Take appropriate actions to address customer requests, queries, or complaints on outbound calls.
• Inform the Team Leader when a recurrent problem appears to prevent further cases.
• Maintain and update customer information in the database.
• Follow the defined business process meticulously while attending to clients’ queries, requests, or complaints.
• Follow communication scripts and protocols, ensuring adherence to quality standards and guidelines.
• Keep abreast of products and promotions to provide exceptional customer support.
• Take ownership of attending training sessions as per the plan.
• Complete PMR processes and employee engagement surveys on time.
• Continuously share knowledge and understanding of the telecom industry and business trends.

Employment Type: Definite Period Contract (DPC)