48 Banking Relationship jobs in Bahrain
Relationship Manager-Branch banking
Posted 5 days ago
Job Viewed
Job Description
Bahraini Nationals
The role holder is responsible for delivering the assigned sales target and support the branch over all in achieving the assigned growth target through sales to new and existing customers by ensuring current customers have the right products and services. The role holder is also responsible to identifying new markets and customer leads and pitching prospective customers. The role holder performs duties including but not limited to monitoring competition, maintaining good customer relations, and pursuing new sales opportunities.
Moreover, the job holder is responsible to ensure all controls and compliance are in place.
Responsibilities
- Source and develop new clients by applying disciplined sales process and demonstrating comprehensive knowledge of product range. Enhance exiting Branch Banking relationships and provide professional quality customer service.
- Meet with clients, analyze their needs, provide advice and sell relevant products or services as appropriate.
- Deliver the assigned target through new and existing to bank customer.
- Communicates and meets with clients / prospects on a pro-active basis and responds to their inquiries and requests in a timely and accurate manner to ensure high level of customer service.
- Assists in maintaining effective relationships with new and existing clients to repeat business opportunities, referrals and lead generation for target completion of the Branch.
- Drafts sales reports to be submitted to the Branch Manager and receives feedback from Lead - Sales Growth to be incorporated prior submitting to Branch Manager.
- Communicates with the existing customers to notify them on the current promotions and offers, which will enhance the sales of the assigned branch.
- Approaches existing and new customers in and out of branch to achieve individual and branch sales target.
- Conducts cold calling, telephonic and field visits to existing and new customers for business conversion.
- Identifies and understands the needs of the customers and provides necessary advice on financial solutions based on their needs.
- Provides assistance and support to new and existing staffs in cross selling techniques-based products, within and outside the branch.
- Documents and maintains all records of sales activities and provides updates as per requirement.
- Ensures completeness and compliance of all documentation for new and existing customers to protect company and client interests.
- Stays on top of the business operating environment with respect to market trends, interest rates, asset and liabilities positions, trade volume, credit facilities etc. on an ongoing basis and submits the findings to the Lead - Sales Growth.
- Follows up with customers to obtain all expired or missing documents or unmet conditions.
QUALIFICATIONS, EXPERIENCE AND SKILLS
- Bachelor's degree in Business Administration, Management, Banking or any related discipline is mandatory
- 3- 5 Years of experience-Minimum 3 years of experience in a Bank in Sales
- Strong knowledge of SME market in Bahrain.
Strong knowledge of Central Bank of Bahrain rules and regulations.
Strong knowledge of all Banking products and services. - Fluency in English and Arabic
Sales Account Management (Corporate & SME) (Future Vacancy)
Posted 5 days ago
Job Viewed
Job Description
Business Unit
stc
Sector
Business
Location
Contract Type
Full Time
Closing Date
31-Dec-2024
General Information:This is a speculative position for candidates who would like to work in Sales Account Management (Corporate & SME) roles for stc.
Please be informed that by submitting your details against this position, our Recruitment team may contact you if your application is suitable for our future roles.
The functional responsibilities related to the position will be provided or discussed with you during the shortlisting stage by our Recruitment team.
Qualification & Experience:- Bachelor degree in the relevant discipline
- Relevant work experience within the same field or industry
- Excellent command of the English language; Arabic will be an advantage
- Excellent interpersonal & communication skills
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):
#J-18808-LjbffrCustomer Service
Posted today
Job Viewed
Job Description
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a crucial role in supporting our daily operations and ensuring smooth administrative processes. This is a full-time position with opportunities for growth and advancement.
**Responsibilities**:
- Perform general clerical duties, including photocopying, scanning, mailing, and filing documents
- Answer phone calls, take messages, and redirect calls to appropriate individuals
- Provide exceptional customer service by assisting clients and visitors with inquiries or directing them to the appropriate staff members
- Maintain office supplies inventory by checking stock levels and placing orders as needed
- Assist with event planning and coordination, including scheduling meetings, booking venues, and arranging travel accommodations
- Support the management team by preparing reports, presentations, and correspondence
- Assist with data entry tasks and maintain accurate records in both physical and digital formats
- Collaborate with other team members to ensure efficient workflow and effective communication
**Experience**:
- Previous experience in an administrative role is preferred but not required
- Strong computer literacy skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent organizational skills with the ability to prioritize tasks and meet deadlines
- Exceptional customer support skills with a friendly and professional demeanor
- Experience in event planning or medical office administration is a plus
We offer competitive compensation based on experience and qualifications. Additionally, we provide opportunities for professional development and growth within the company.
Customer Service Coordinator
Posted today
Job Viewed
Job Description
Customer Service Coordinator page is loadedCustomer Service Coordinator Apply locations Manama time type Full time posted on Posted 2 Days Ago job requisition id R8201
SUMMARY OF THE ROLE
As a Customer Service Coordinator, you will be responsible for processing customer orders by entering them into the system, ensuring that orders and invoices are handled accurately and efficiently to provide the best possible service to the customer.The position is based in Bahrain and reports to the Warehouse & Customer Service Manager.
Responsibilities:
Process and verify customer orders for both collection and delivery, ensuring accurate data entry, proper documentation flow, and system accuracy to support Jotun’s on-time delivery objectives.
Coordinate with the warehouse team to monitor and follow up on customer deliveries and related reports.
Ensure timely dispatch of invoices and credit notes and confirm receipt with customers.
Review and validate system pricing against customer purchase and sales orders, ensuring supporting documents are attached and all exception or promotional pricing complies with Jotun’s policies.
Manage inventory transaction entries to keep records current and reliable.
Handle customer returns and exceptions according to Jotun’s established guidelines and procedures.
Resolve invoice-related inquiries and discrepancies in collaboration with the Finance Department.
Log and track customer complaints accurately in the company’s complaint management system.
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
Qualification:
- Required, Bachelor's degree in any field.
- Required, 1 to 2 years of relevant work experience.
Competencies:
- Acts on own initiative, makes things happen and accepts responsibility for the results.
- Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
- Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
- Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.
- Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results
- Is aware of own strengths and limitations and pursues learning and career development opportunities.
We Offer:
- Competitive compensation and benefits
- Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
- Career development opportunities across multiple disciplines and geographies
- Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
- A supportive and inclusive company culture where you can be your authentic self
- A focus on having fun together through team buildings and social activities
POSITION INFORMATION
Company:
Jotun U.A.E. Ltd. (L.L.C.)
Contract Type:
Time Type:
Full timeCLOSING DATE (dd.mm.yyy):
10.08.2025WHO WE ARE
Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun U.A.E. Ltd. (LLC), established in 1974, is one of the key markets within the MEIA region. Jotun’s business in the countries of Bahrain and Kuwait are also part of Jotun U.A.E. Ltd. and function as its branches. With a production facility, 3 warehouses and more than 400 employees, we aim to further strengthen Jotun’s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.Visit our Career Page to know more about life at Jotun.
Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!
#J-18808-LjbffrCustomer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.
- Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
- Provide timely and accurate information to customers, addressing their needs and concerns effectively
- Troubleshoot and resolve customer issues in a professional and empathetic manner
- Identify opportunities to upsell or cross-sell relevant products and services
- Maintain detailed records of customer interactions and follow-up actions
- Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
- Participate in training programs to continuously develop product knowledge and customer service skills
- Adhere to company policies, procedures, and quality standards in all customer interactions
- Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
- Bachelor's degree preferred
- 1-2 years of experience in a customer service or call center environment
- Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
- Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
- Proficient in using customer relationship management (CRM) software and other relevant technology
- Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
- Flexibility to work in shifts, including weekends and holidays, as needed
- B2 English Level is a must
Bahraini nationals only
#J-18808-LjbffrCustomer Service Coordinator
Posted 3 days ago
Job Viewed
Job Description
Customer Service Coordinator page is loadedCustomer Service Coordinator Apply locations Manama time type Full time posted on Posted Yesterday job requisition id R8201
SUMMARY OF THE ROLE
As a Customer Service Coordinator, you will be responsible for processing customer orders by entering them into the system, ensuring that orders and invoices are handled accurately and efficiently to provide the best possible service to the customer.The position is based in Bahrain and reports to the Warehouse & Customer Service Manager.
Responsibilities:
Process and verify customer orders for both collection and delivery, ensuring accurate data entry, proper documentation flow, and system accuracy to support Jotun’s on-time delivery objectives.
Coordinate with the warehouse team to monitor and follow up on customer deliveries and related reports.
Ensure timely dispatch of invoices and credit notes and confirm receipt with customers.
Review and validate system pricing against customer purchase and sales orders, ensuring supporting documents are attached and all exception or promotional pricing complies with Jotun’s policies.
Manage inventory transaction entries to keep records current and reliable.
Handle customer returns and exceptions according to Jotun’s established guidelines and procedures.
Resolve invoice-related inquiries and discrepancies in collaboration with the Finance Department.
Log and track customer complaints accurately in the company’s complaint management system.
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
Qualification:
- Required, Bachelor's degree in any field.
- Required, 1 to 2 years of relevant work experience.
Competencies:
- Acts on own initiative, makes things happen and accepts responsibility for the results.
- Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
- Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
- Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.
- Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results
- Is aware of own strengths and limitations and pursues learning and career development opportunities.
We Offer:
- Competitive compensation and benefits
- Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
- Career development opportunities across multiple disciplines and geographies
- Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
- A supportive and inclusive company culture where you can be your authentic self
- A focus on having fun together through team buildings and social activities
POSITION INFORMATION
Company:
Jotun U.A.E. Ltd. (L.L.C.)
Contract Type:
Time Type:
Full timeCLOSING DATE (dd.mm.yyy):
10.08.2025WHO WE ARE
Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun U.A.E. Ltd. (LLC), established in 1974, is one of the key markets within the MEIA region. Jotun’s business in the countries of Bahrain and Kuwait are also part of Jotun U.A.E. Ltd. and function as its branches. With a production facility, 3 warehouses and more than 400 employees, we aim to further strengthen Jotun’s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.Visit our Career Page to know more about life at Jotun.
Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!
#J-18808-LjbffrCustomer Service Representative
Posted 5 days ago
Job Viewed
Job Description
1. BRIEF DESCRIPTION OF JOB FUNCTION
The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
This role requires an individual who is self-motivated with high levels of energy and drive. The Call Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
2. DUTIES ACTUALLY PERFORMED BY THIS POSITION:
- Answer all calls within 2 rings
- Cordial and positive tone of voice in all calls
- Focus on needs of the customer and provide for their queries and requests
- Sell, up-sell and cross-sell different products and services to the customer
- Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
- Data entry
- Filing and documentation management
- Updating information and ensuring accuracy of data records
1. ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/EXPERIENCE/SKILLS)
- Minimum of high school certification
- Diploma and some form of work experience is preferred
- Strong communication skills
- Good selling skills
- Positive energy and teamwork ethos
- Excellent written and oral communication skills
- Strong English language skills
- Good understanding of the services
- Be highly computer literate, particularly in Microsoft Office Products
2. TYPICAL WORKING CONDITIONS
Normal Working Hours: 40 hours a week
Working Timing: rotating shift.
Work may require occasional weekend and/or evening work.
#J-18808-LjbffrBe The First To Know
About the latest Banking relationship Jobs in Bahrain !
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.
Key Responsibilities:
- Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
- Provide timely and accurate information to customers, addressing their needs and concerns effectively
- Troubleshoot and resolve customer issues in a professional and empathetic manner
- Identify opportunities to upsell or cross-sell relevant products and services
- Maintain detailed records of customer interactions and follow-up actions
- Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
- Participate in training programs to continuously develop product knowledge and customer service skills
- Adhere to company policies, procedures, and quality standards in all customer interactions
- Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
Required Skills and Qualifications:
- Bachelor's degree preferred
- 1-2 years of experience in a customer service or call center environment
- Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
- Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
- Proficient in using customer relationship management (CRM) software and other relevant technology
- Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
- Flexibility to work in shifts, including weekends and holidays, as needed
- B2 English Level is a must
Bahraini nationals only
#J-18808-LjbffrCustomer Service Representative
Posted 19 days ago
Job Viewed
Job Description
High school diploma or equivalent; additional education or certification in customer service is a plus. Previous experience in customer service or a related field preferred, but not required.
We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and resolving inquiries efficiently.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
- Provide accurate information about our products, services, and policies to assist customers with their needs.
- Handle and resolve customer complaints or issues effectively, aiming for first-contact resolution whenever possible.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Keep detailed records of customer interactions and transactions using our CRM system.
- Collaborate with other team members and departments to ensure a seamless customer experience.
- Continuously strive to improve customer satisfaction by identifying areas for enhancement in processes or services.
Benefits and Working Conditions:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment with a focus on employee well-being.
- Flexible scheduling options to accommodate work-life balance.
- Employee discounts on company products or services.
- Modern and comfortable office space equipped with the latest technology tools to support your work.
Join our team and be part of a company that values its employees and prioritizes customer satisfaction. Apply today to start your rewarding career as a Customer Service Representative!
Job Specification- Ability to remain calm and composed under pressure while maintaining a positive attitude.
- Proficiency in using computers and familiarity with CRM software.
- Strong problem-solving skills and attention to detail.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.
Customer Service Representative
Posted 19 days ago
Job Viewed
Job Description
Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.
Key Responsibilities:
- Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
- Provide timely and accurate information to customers, addressing their needs and concerns effectively
- Troubleshoot and resolve customer issues in a professional and empathetic manner
- Identify opportunities to upsell or cross-sell relevant products and services
- Maintain detailed records of customer interactions and follow-up actions
- Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
- Participate in training programs to continuously develop product knowledge and customer service skills
- Adhere to company policies, procedures, and quality standards in all customer interactions
- Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
Required Skills and Qualifications:
- Bachelor's degree preferred
- 1-2 years of experience in a customer service or call center environment
- Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
- Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
- Proficient in using customer relationship management (CRM) software and other relevant technology
- Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
- Flexibility to work in shifts, including weekends and holidays, as needed
- B2 English Level is a must
- Bahraini nationals only