319 Banking Services jobs in Bahrain
Head of Retail Banking Operations
00600 Southern, Southern
BHD5500 Annually
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Our client, a prominent financial institution with a strong presence in Nuwaidrat, Southern, BH , is seeking a highly experienced and strategic Head of Retail Banking Operations. This senior leadership role is responsible for overseeing the efficiency, effectiveness, and customer satisfaction of all retail banking operations across the network.
Key Responsibilities:
The ideal candidate will possess a Bachelor's degree in Business Administration, Finance, or a related field. An MBA or relevant professional certifications are highly desirable. A minimum of 10-12 years of progressive experience in banking operations, with at least 5-7 years in a senior management or leadership role, is required. Proven experience in managing large-scale retail banking operations and leading significant change initiatives is essential. Strong understanding of banking products, services, regulatory requirements, and operational risk management is mandatory. Excellent leadership, strategic thinking, communication, and problem-solving skills are critical. The ability to drive efficiency and customer satisfaction through operational excellence is paramount. This role is based in Nuwaidrat, Southern, BH , and offers a competitive remuneration package and significant career growth opportunities.
Key Responsibilities:
- Leading and managing the day-to-day operations of all retail banking branches and channels.
- Developing and implementing operational strategies to enhance service delivery, optimize processes, and improve customer experience.
- Ensuring compliance with all banking regulations, policies, and procedures.
- Managing operational risks, implementing robust control measures, and overseeing internal audits.
- Driving process improvements and digital transformation initiatives within retail banking operations.
- Developing and managing the operational budget, controlling costs, and optimizing resource allocation.
- Leading, mentoring, and developing a high-performing operations team.
- Monitoring key performance indicators (KPIs) and implementing action plans to achieve targets.
- Collaborating with other departments, such as sales, marketing, and IT, to ensure seamless service integration.
- Staying abreast of industry best practices and technological advancements in retail banking.
- Ensuring the security and integrity of customer data and financial transactions.
The ideal candidate will possess a Bachelor's degree in Business Administration, Finance, or a related field. An MBA or relevant professional certifications are highly desirable. A minimum of 10-12 years of progressive experience in banking operations, with at least 5-7 years in a senior management or leadership role, is required. Proven experience in managing large-scale retail banking operations and leading significant change initiatives is essential. Strong understanding of banking products, services, regulatory requirements, and operational risk management is mandatory. Excellent leadership, strategic thinking, communication, and problem-solving skills are critical. The ability to drive efficiency and customer satisfaction through operational excellence is paramount. This role is based in Nuwaidrat, Southern, BH , and offers a competitive remuneration package and significant career growth opportunities.
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Head of Retail Banking Operations
00210 Northern, Northern
BHD105000 Annually
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Our client, a distinguished financial institution, is actively seeking a dynamic and experienced Head of Retail Banking Operations to lead its comprehensive retail banking division in Shakhura, Northern, BH . This executive-level role is responsible for overseeing the strategic direction and operational excellence of all retail banking services, ensuring efficient delivery, superior customer experience, and adherence to regulatory compliance. The Head of Retail Banking Operations will manage a significant team, drive innovation in product and service delivery, optimize operational processes, and contribute to the overall growth and profitability of the retail banking segment. Key responsibilities include developing and implementing operational strategies, managing branch operations, overseeing customer service functions, ensuring compliance with banking regulations and internal policies, and identifying opportunities for process improvement and technology adoption. The ideal candidate will possess a Bachelor's degree in Finance, Business Administration, or a related field; an MBA or relevant postgraduate qualification is highly preferred. A minimum of 10-12 years of progressive experience in retail banking, with at least 5-7 years in a senior management or leadership role overseeing operations, is mandatory. A deep understanding of retail banking products, customer relationship management, operational risk, and regulatory frameworks is essential. Exceptional leadership, strategic thinking, communication, and problem-solving skills are crucial. The ability to manage large teams, drive change initiatives, and deliver exceptional customer service is paramount. This is a significant opportunity for a seasoned banking professional to make a substantial impact on a leading financial organization's retail banking success and shape its future growth trajectory. We are looking for a motivated leader to join our executive team.
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Head of Retail Banking Operations
505 Busaiteen, Muharraq
BHD130000 Annually
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Our client, a leading financial institution with a strong presence in **Busaiteen, Muharraq, BH**, is seeking an accomplished and strategic Head of Retail Banking Operations. This executive-level position is responsible for overseeing and optimizing all operational aspects of the bank's retail banking services, ensuring efficiency, compliance, and superior customer experience. You will lead a significant team, driving operational excellence and implementing innovative solutions to enhance service delivery across all retail channels, including branches, digital banking, and customer support. Key responsibilities include developing and executing operational strategies aligned with the bank's overall business objectives; managing day-to-day operations, including account opening, transaction processing, loan servicing, and customer inquiry resolution; implementing and refining operational policies and procedures to ensure compliance with regulatory requirements and best practices; identifying and mitigating operational risks; and managing operational budgets. You will also be instrumental in driving digital transformation initiatives within retail banking, enhancing the customer journey through technology. The ideal candidate will hold a Bachelor's degree in Business Administration, Finance, Banking, or a related field, with a minimum of 10 years of progressive experience in retail banking operations management, including at least 5 years in a senior leadership role. A deep understanding of banking regulations, operational risk management, process improvement methodologies (e.g., Lean, Six Sigma), and digital banking trends is essential. Exceptional leadership, strategic planning, analytical, and problem-solving skills are required, along with strong communication and interpersonal abilities. This role offers a highly attractive compensation package, comprehensive benefits, and the opportunity to shape the future of retail banking operations for a prominent financial institution.
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2
Head of Retail Banking Operations
1120 Seef, Capital
BHD85000 Annually
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Our client is looking for an experienced and strategic Head of Retail Banking Operations to lead and optimize their retail banking services in Jidhafs, Capital, BH . This senior leadership position is responsible for overseeing the day-to-day operations of the retail banking division, ensuring efficiency, customer satisfaction, and regulatory compliance. You will drive operational excellence, manage service delivery, and implement innovative strategies to enhance the customer experience and achieve business growth targets. The ideal candidate will possess a deep understanding of retail banking products, services, and operational processes, coupled with strong leadership and management skills. Responsibilities include managing branch operations, optimizing customer service delivery channels (including digital platforms), developing and implementing operational policies and procedures, and ensuring compliance with banking regulations and industry best practices. You will also be responsible for managing operational risks, improving process efficiency, and driving cost management initiatives. A bachelor’s degree in Business Administration, Finance, or a related field is required; an MBA or relevant professional banking certifications are highly advantageous. A minimum of 8-10 years of progressive experience in retail banking operations, with at least 3-5 years in a management or leadership role, is essential. Strong analytical skills, excellent problem-solving abilities, and a proven track record in driving operational improvements and customer satisfaction are paramount. You will lead and motivate a team of operational professionals, fostering a high-performance culture. This is a critical role with significant impact on the success of the retail banking division.
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3
Head of Retail Banking Operations
10000 Muharraq, Muharraq
BHD8000 month
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Our client, a distinguished financial institution, is actively seeking a strategic and results-driven Head of Retail Banking Operations to lead its retail banking division based in Muharraq . This senior leadership position is accountable for the overall efficiency, effectiveness, and strategic direction of all retail banking operations, encompassing branch networks, customer service, digital banking platforms, and operational support functions. The Head of Retail Banking Operations will be responsible for driving customer satisfaction, optimizing operational processes, implementing innovative banking technologies, and ensuring regulatory compliance across the retail banking spectrum. Key responsibilities include developing and executing strategic plans to achieve business objectives, managing operational budgets, enhancing customer experience through seamless service delivery, overseeing the performance of retail banking staff, and identifying opportunities for process improvement and cost reduction. The ideal candidate will possess a deep understanding of retail banking products, services, and operational models, coupled with exceptional leadership, strategic planning, and financial management skills. A Bachelor's degree in Business Administration, Finance, Banking, or a related field is required; an MBA or relevant postgraduate qualification is highly preferred. A minimum of 12 years of progressive experience in the banking sector, with at least 7 years in a senior operational leadership role within retail banking, is essential. Proven experience in managing large-scale operations, driving digital transformation initiatives, and achieving significant improvements in customer service and operational efficiency is critical. Strong knowledge of banking regulations and compliance requirements is also necessary. Our client offers a competitive compensation package, executive-level benefits, and the opportunity to shape the future of retail banking in a leading financial institution. If you are a visionary leader ready to make a substantial impact on our retail banking operations in Muharraq , we encourage you to apply.
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4
Banking Operations Specialist
10101 Busaiteen, Muharraq
BHD55000 Annually
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Our client, a leading bank, is seeking a motivated and detail-oriented Banking Operations Specialist to join their team in Busaiteen, Muharraq, BH . This role is integral to ensuring the smooth and efficient processing of daily banking transactions and maintaining high standards of operational excellence. Your responsibilities will include processing customer transactions, managing account opening and closing procedures, verifying documentation, and resolving operational discrepancies. You will also be involved in daily reconciliations, reporting, and ensuring compliance with banking regulations and internal policies. The ideal candidate will possess a Bachelor's degree in Finance, Banking, Business Administration, or a related field, along with 2-4 years of experience in banking operations or a similar financial services role. Strong knowledge of banking products, services, and operational procedures is essential. Excellent data entry skills, accuracy, and proficiency with banking software systems are required. You must possess strong analytical and problem-solving abilities, with a commitment to customer service and a keen eye for detail. The ability to work effectively in a team and manage multiple tasks in a fast-paced environment is crucial. This is a great opportunity to advance your career in the banking sector.
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5
Banking Operations Manager
201 Muharraq, Muharraq
BHD90000 Annually
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Our client is actively seeking an experienced and detail-oriented Banking Operations Manager to oversee the operational functions of their branch in Muharraq, Muharraq, BH. This leadership role is responsible for ensuring the efficient and effective execution of daily banking operations, maintaining high standards of customer service, and managing operational risks. The ideal candidate will possess a comprehensive understanding of banking products, services, and regulatory compliance. Key duties include supervising bank tellers and operational staff, managing cash flow and vault operations, ensuring the accuracy of transactions, and implementing operational policies and procedures. You will also be tasked with identifying and resolving operational issues, optimizing workflow processes, and contributing to the continuous improvement of service delivery. Strong leadership, problem-solving, and customer service skills are essential. This role offers a dynamic work environment in the heart of Muharraq, providing an excellent opportunity for professional growth. The position requires a proactive manager who can motivate a team and ensure adherence to all banking regulations and internal controls. This role has a hybrid work arrangement, balancing essential on-site presence with flexible remote working days.
Key Responsibilities:
Key Responsibilities:
- Manage and oversee all daily banking operations, ensuring efficiency and accuracy.
- Lead, train, and mentor a team of banking operational staff.
- Ensure compliance with all banking regulations, policies, and procedures.
- Monitor and manage cash flow, vault inventory, and transaction processing.
- Implement and enforce internal controls to mitigate operational risks.
- Enhance customer service levels and resolve customer inquiries and complaints promptly.
- Identify opportunities for process improvement and operational efficiency.
- Collaborate with other departments to support business objectives.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 8 years of experience in banking operations, with at least 3 years in a supervisory or managerial role.
- Proven experience in cash management, transaction processing, and operational risk management.
- In-depth knowledge of banking products, services, and regulatory requirements.
- Strong leadership, team management, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in banking software and Microsoft Office Suite.
- Experience in process improvement methodologies is a plus.
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Banking Operations Manager
20003 Southern, Southern
BHD70000 Annually
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Our client, a prominent financial institution, is seeking an experienced and detail-oriented Banking Operations Manager to oversee their branch operations in Nuwaidrat, Southern, BH . This critical leadership role will be responsible for ensuring the efficient and effective day-to-day running of the branch's operational activities, maintaining high standards of customer service, and ensuring compliance with all banking regulations. The ideal candidate will have a strong background in banking operations, excellent leadership and team management skills, and a thorough understanding of banking products and services.
Key Responsibilities:
To be considered for this role, you must possess a Bachelor's degree in Business Administration, Finance, Banking, or a related field. A minimum of 6 years of progressive experience in banking operations, with at least 3 years in a supervisory or management capacity, is required. Strong knowledge of banking products, services, and regulatory requirements is essential. Excellent leadership, team management, problem-solving, and customer service skills are a must. Proficiency in banking software and technology is expected. The ability to analyze operational data, identify trends, and implement effective solutions is crucial. Candidates should demonstrate a commitment to ethical conduct and regulatory compliance. This is an excellent opportunity to take on a leadership role within a respected financial institution.
Key Responsibilities:
- Manage and direct all branch operational functions, including customer transactions, account opening, loan processing, and cash management.
- Supervise and train branch operations staff, fostering a high-performance culture and ensuring adherence to service standards.
- Implement and enforce banking policies, procedures, and regulatory compliance measures.
- Monitor operational workflows to identify inefficiencies and implement process improvements.
- Ensure the security of branch assets, including cash, customer data, and physical premises.
- Handle escalated customer issues and complaints, ensuring prompt and satisfactory resolution.
- Collaborate with other departments, such as sales, lending, and compliance, to ensure seamless service delivery.
- Manage branch budgets and control operational expenses.
- Conduct regular internal audits and reviews to ensure compliance and identify areas for improvement.
- Stay updated on banking industry trends, new technologies, and regulatory changes impacting operations.
To be considered for this role, you must possess a Bachelor's degree in Business Administration, Finance, Banking, or a related field. A minimum of 6 years of progressive experience in banking operations, with at least 3 years in a supervisory or management capacity, is required. Strong knowledge of banking products, services, and regulatory requirements is essential. Excellent leadership, team management, problem-solving, and customer service skills are a must. Proficiency in banking software and technology is expected. The ability to analyze operational data, identify trends, and implement effective solutions is crucial. Candidates should demonstrate a commitment to ethical conduct and regulatory compliance. This is an excellent opportunity to take on a leadership role within a respected financial institution.
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7
Banking Operations Specialist
BH3 3AP Hamad Town, Northern
BHD60000 Annually
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Our client is recruiting a skilled Banking Operations Specialist to join their team in **Hamad Town, Northern, BH**. This role is essential for ensuring the smooth and efficient functioning of banking operations, from transaction processing to customer service support. Responsibilities include managing daily banking transactions, processing loan applications, facilitating international transfers, and resolving customer inquiries and issues related to their accounts. The Banking Operations Specialist will also be involved in compliance checks, ensuring adherence to banking regulations and internal policies. You will assist in the development and implementation of new banking products and services, and work closely with other departments to streamline operational workflows. This position requires a thorough understanding of banking processes, financial regulations, and customer service best practices. The ideal candidate will possess strong analytical skills, a keen eye for detail, and the ability to work accurately under pressure. A Bachelor's degree in Finance, Banking, Business Administration, or a related field is preferred. Previous experience in a banking or financial services environment, with a focus on operations, is highly desirable. Excellent communication, interpersonal, and problem-solving skills are essential. If you are a motivated and customer-focused professional looking for a challenging career in the banking sector, this opportunity offers a competitive salary, benefits, and excellent growth prospects.
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8
Senior Banking Operations Manager
102 Busaiteen, Muharraq
BHD95000 Annually
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Our client, a leading financial institution, is seeking a highly experienced and adaptable Senior Banking Operations Manager to oversee and optimize their core banking operations. This role is designed for a remote-first professional who can manage a dispersed team and ensure the seamless execution of daily banking activities. You will be instrumental in developing and implementing operational strategies, enhancing efficiency, ensuring regulatory compliance, and maintaining the highest standards of customer service. The ideal candidate will possess a robust understanding of banking systems, process improvement methodologies, and a proven ability to lead teams in a virtual environment.
Key Responsibilities:
Location: This role is fully remote. Our client serves a broad client base, with team members potentially located in areas such as Busaiteen, Muharraq, BH , ensuring a diverse and globally-minded team.
Key Responsibilities:
- Direct and manage all aspects of daily banking operations, including account opening, transaction processing, settlements, and customer support.
- Develop, implement, and refine operational policies and procedures to improve efficiency, reduce risk, and ensure compliance with all relevant banking regulations.
- Lead and mentor a team of banking operations professionals, fostering a culture of collaboration, accountability, and continuous improvement in a remote setting.
- Oversee the integration and utilization of banking technologies and systems to streamline processes and enhance user experience.
- Monitor key performance indicators (KPIs) for operational efficiency, service quality, and risk management, taking corrective actions as needed.
- Manage relationships with third-party vendors and service providers to ensure service level agreements are met.
- Conduct regular risk assessments and implement robust internal controls to safeguard assets and mitigate operational risks.
- Collaborate with compliance and audit teams to ensure adherence to regulatory requirements and internal policies.
- Drive projects focused on digital transformation and process automation within banking operations.
- Provide strategic insights and recommendations to senior management based on operational performance and market trends.
- Bachelor's degree in Business Administration, Finance, Banking, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in banking operations management.
- Demonstrated experience in managing and leading teams, preferably in a remote or hybrid setup.
- In-depth knowledge of banking products, services, operations, and regulatory frameworks.
- Proven track record of implementing process improvements and driving operational excellence.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, interpersonal, and stakeholder management skills.
- Proficiency in banking software and CRM systems.
- Ability to adapt to changing priorities and manage multiple tasks effectively in a remote work environment.
Location: This role is fully remote. Our client serves a broad client base, with team members potentially located in areas such as Busaiteen, Muharraq, BH , ensuring a diverse and globally-minded team.
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