What Jobs are available for Bilingual Support in Bahrain?
Showing 3179 Bilingual Support jobs in Bahrain
Remote Bilingual Customer Support Specialist
108 Muharraq, Muharraq
BHD2800 Monthly
WhatJobs
Posted 5 days ago
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Job Description
Our client, a dynamic international technology company, is seeking a highly proficient and empathetic Remote Bilingual Customer Support Specialist to provide exceptional service to their diverse customer base. This is a 100% remote position, requiring fluency in both English and Arabic. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and providing technical assistance through various channels, including phone, email, and live chat. The ideal candidate possesses outstanding communication and interpersonal skills, a patient demeanor, and a genuine passion for helping others. You will be responsible for accurately documenting customer interactions, escalating complex issues to higher support tiers, and contributing to the continuous improvement of customer service processes. Proficiency in CRM software and a strong understanding of common technical issues are highly desirable. This role demands the ability to work independently, manage time effectively, and maintain a high level of professionalism in a remote setting. A minimum of 2 years of experience in customer service or a related field is required. If you are a customer-centric individual with excellent problem-solving skills and a commitment to delivering outstanding support, we encourage you to apply for this exciting remote opportunity.
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0
Remote Bilingual Customer Support Specialist
2015 Riffa, Southern
BHD45000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client is seeking a highly empathetic and skilled Remote Bilingual Customer Support Specialist to provide exceptional service to their diverse customer base. This fully remote position requires fluency in both English and Arabic, coupled with a passion for problem-solving and assisting customers. You will be the first point of contact for customers, addressing inquiries, resolving issues, and providing information about products and services through various channels, including phone, email, and chat. Key responsibilities include accurately diagnosing customer needs, offering effective solutions, troubleshooting technical problems, and escalating complex issues when necessary. Maintaining a high level of customer satisfaction is paramount, and you will be expected to achieve specific performance metrics related to response times, resolution rates, and customer feedback. This role demands excellent communication skills, patience, and the ability to convey technical information clearly and concisely in both languages. You must be a quick learner, adaptable to new systems and processes, and possess strong organizational skills to manage multiple customer interactions simultaneously. A dedicated home office setup with a reliable internet connection is required to ensure seamless remote work. This is an ideal opportunity for individuals who enjoy helping others, possess strong language proficiency, and thrive in a flexible, remote work environment. Previous experience in customer service or a related field, especially in a bilingual capacity, is highly advantageous. Join our client's dedicated support team and make a positive impact on customer experiences.
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1
Remote Bilingual Customer Support Specialist
223 Bilad Al Qadeem, Capital
BHD40000 Annually
WhatJobs
Posted 26 days ago
Job Viewed
Job Description
Our client is seeking dedicated and empathetic Bilingual Customer Support Specialists to join their fully remote support team. This role is perfect for individuals who are passionate about helping others and thrive in a dynamic, customer-centric environment. You will be the first point of contact for customers, providing exceptional support via phone, email, and chat in both English and (Specify Second Language, e.g., Arabic). Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and provide information about products and services accurately and efficiently. We are looking for candidates who possess excellent communication skills, a patient demeanor, and a strong problem-solving aptitude. You must be comfortable navigating various software applications and CRM systems to manage customer interactions and document resolutions. This is a remote-first position, so you will need a reliable internet connection and a dedicated workspace conducive to providing high-quality customer service. Comprehensive training will be provided remotely, covering product knowledge, support tools, and company policies. You will be empowered to find solutions and ensure customer satisfaction, contributing to the overall positive customer experience. The ability to multitask, manage your time effectively, and maintain a professional and friendly tone in all interactions is essential. This role offers a fantastic opportunity to build a career in customer service, with potential for growth within the company. If you are a motivated individual with a passion for customer advocacy and fluency in both English and (Specify Second Language), we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Provide prompt, accurate, and friendly customer service via multiple communication channels (phone, email, chat).
- Respond to customer inquiries regarding products, services, and account information.
- Troubleshoot and resolve customer issues, escalating complex problems as needed.
- Educate customers on product features, benefits, and troubleshooting steps.
- Maintain detailed and accurate customer interaction records in the CRM system.
- Identify and communicate customer feedback and trends to the management team.
- Adhere to all company policies and procedures, ensuring data privacy and security.
- Meet or exceed key performance indicators (KPIs) for customer satisfaction and resolution times.
- Proactively assist customers and identify opportunities to enhance their experience.
- Participate in ongoing training sessions to stay updated on products and support processes.
- Collaborate with team members to share best practices and support a positive team environment.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Fluency in English and (Specify Second Language) (written and spoken).
- Proven experience in a customer service or call center environment.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using computers, CRM software, and helpdesk ticketing systems.
- Ability to remain calm and professional under pressure.
- Self-motivated and able to work independently in a remote setting.
- Reliable internet connection and a dedicated home office setup.
- A passion for delivering exceptional customer service.
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2
Bilingual Customer Support Specialist - Arabic/English
1010 Bilad Al Qadeem, Capital
BHD45000 Annually
WhatJobs
Posted 17 days ago
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Job Description
Our client, a leading provider of digital services, is seeking a skilled and empathetic Bilingual Customer Support Specialist fluent in both Arabic and English. This hybrid role, based in Tubli, Capital, BH , involves providing exceptional support to a diverse customer base, addressing inquiries, resolving issues, and ensuring a positive customer experience. You will be the first point of contact for customers via phone, email, and live chat, handling a wide range of service-related questions and technical problems. Responsibilities include accurately documenting customer interactions, troubleshooting common issues, escalating complex problems to appropriate departments, and contributing to knowledge base articles. The ideal candidate possesses outstanding communication and active listening skills, with a patient and customer-centric approach. Fluency in both spoken and written Arabic and English is mandatory. Previous experience in a customer service or call center environment is highly desirable. Familiarity with CRM software and helpdesk ticketing systems is a plus. This role requires excellent problem-solving abilities, the capacity to multitask effectively, and the resilience to handle challenging customer situations. A passion for customer satisfaction and a proactive attitude are essential. The hybrid model allows for a blend of in-office collaboration and remote flexibility.
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3
Remote Bilingual Customer Support Representative
20303 Amwaj Islands
BHD40000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Join our expanding team as a Remote Bilingual Customer Support Representative! This is an exciting opportunity to provide outstanding service to our diverse customer base from the convenience of your own home. As a crucial member of our support team, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive experience. Fluency in both English and (Specify Second Language, e.g., Arabic) is essential for this role. Responsibilities include answering incoming calls and responding to emails and chat messages promptly; diagnosing and troubleshooting customer problems accurately; guiding customers through product features and services; processing orders, forms, and requests efficiently; escalating unresolved issues to senior team members when necessary; maintaining detailed records of customer interactions and transactions; contributing to the improvement of customer service processes and policies; and proactively identifying opportunities to enhance customer satisfaction. The ideal candidate possesses excellent verbal and written communication skills in both languages, strong active listening abilities, and a patient, empathetic demeanor. Proficiency in using customer support software and a fast internet connection are mandatory. A keen eye for detail and the ability to multitask effectively are also highly valued. This fully remote role offers the flexibility to set your own schedule within defined parameters and the chance to be part of a supportive and collaborative global team. If you are dedicated to providing exceptional customer care and thrive in a remote work environment, we encourage you to apply.
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4
Remote Customer Support Specialist - Bilingual
505, BH Al Burhama
BHD25 Hourly
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a leading e-commerce platform, is seeking dedicated and customer-focused Remote Customer Support Specialists to join their fully remote global support team. This role is essential for providing exceptional assistance to our diverse customer base, resolving inquiries, and ensuring a positive customer experience. The ideal candidate will possess outstanding communication skills, a patient and empathetic demeanor, and a passion for helping others. Fluency in English and Arabic is required for this position, enabling seamless support for a wider range of clients.
Responsibilities:
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues related to orders, products, services, and account information.
- Provide product and service information to customers, guiding them through features and benefits.
- Document customer interactions, resolutions, and feedback accurately in the CRM system.
- Escalate complex issues to appropriate departments or senior staff when necessary.
- Identify trends in customer inquiries and provide feedback to improve products and services.
- Maintain a high level of customer satisfaction through effective problem-solving and empathetic communication.
- Adhere to company policies and procedures, including data privacy and security protocols.
- Proactively identify opportunities to enhance the customer experience.
- Contribute to a positive and collaborative remote team environment.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Proven experience in customer service or a related role.
- Excellent verbal and written communication skills in both English and Arabic.
- Strong active listening and problem-solving abilities.
- Proficiency in using customer support software and CRM systems.
- Ability to multitask and manage time effectively in a fast-paced remote environment.
- Patience, empathy, and a customer-centric approach.
- Adaptability to learn new products and services quickly.
- Reliable internet connection and a dedicated, quiet workspace.
- Ability to work independently with minimal supervision.
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5
Remote Bilingual Customer Service Representative
348 Jaww, Southern
BHD50000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is dedicated to providing outstanding support to its diverse customer base and is seeking a fluent Remote Bilingual Customer Service Representative to join its fully remote support team. This position is ideal for individuals who are passionate about helping others and possess excellent communication skills in both English and (Specify Second Language, e.g., Arabic). You will be the primary point of contact for customers, handling inquiries, resolving issues, and providing information through various communication channels. A deep commitment to customer satisfaction, coupled with strong problem-solving abilities and empathy, is essential for success. This role requires a self-starter who can manage their workload effectively in a remote environment while ensuring a consistently positive customer experience.
Responsibilities:
Responsibilities:
- Provide exceptional customer service and support in both English and (Specify Second Language, e.g., Arabic) via phone, email, and chat.
- Address customer inquiries, concerns, and complaints promptly and effectively.
- Troubleshoot and resolve product or service issues, guiding customers through step-by-step solutions.
- Maintain accurate and detailed records of customer interactions, transactions, comments, and actions.
- Identify opportunities to improve customer satisfaction and retention.
- Escalate complex issues to the appropriate internal teams when necessary.
- Adhere to company policies, procedures, and service level agreements.
- Contribute to team goals and objectives.
- Stay updated on product knowledge and company offerings.
- Build rapport and lasting relationships with customers.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Fluency in both spoken and written English and (Specify Second Language, e.g., Arabic) is mandatory.
- Previous experience in customer service, technical support, or a related role is highly preferred.
- Excellent communication, interpersonal, and active listening skills.
- Strong problem-solving and de-escalation abilities.
- Proficiency with customer service software and CRM systems.
- Ability to multitask, prioritize, and manage time effectively in a remote setting.
- A dedicated home office space with a stable, high-speed internet connection.
- Patience, empathy, and a genuine desire to assist customers.
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6
Remote Bilingual Customer Service Representative
21006 Northern, Northern
BHD22 Hourly
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and fluent Bilingual Customer Service Representative to join their fully remote international support team. This position is vital for providing outstanding assistance to our diverse customer base, ensuring all inquiries are handled with professionalism, empathy, and efficiency. You will be the primary point of contact for customers needing support in both English and Arabic, addressing concerns, resolving issues, and providing information about our services. This remote role offers the flexibility to work from anywhere, provided you have a reliable internet connection and a suitable home office environment.
Key Responsibilities:
Key Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat in both English and Arabic.
- Provide clear, accurate, and comprehensive information about products, services, and policies.
- Troubleshoot and resolve customer issues effectively, ensuring customer satisfaction.
- Document all customer interactions, issues, and resolutions accurately in the CRM system.
- Identify and escalate complex issues to the appropriate teams for further investigation and resolution.
- Contribute to the development and maintenance of a comprehensive knowledge base.
- Proactively engage with customers to ensure their needs are met and their experience is positive.
- Adhere to company policies, procedures, and service level agreements (SLAs).
- Participate in team meetings and training sessions to stay updated on product knowledge and service standards.
- Assist in gathering customer feedback to help improve products and services.
- Fluency in both written and spoken English and Arabic is mandatory.
- Previous experience in a customer service or call center environment is highly preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Strong problem-solving abilities and a patient, customer-focused demeanor.
- Proficiency with common office software and experience using CRM or helpdesk platforms.
- Ability to work independently, manage time effectively, and maintain productivity in a remote setting.
- A high-speed internet connection and a quiet, distraction-free workspace.
- Flexibility to work various shifts may be required based on business needs.
- Passion for providing excellent customer service and a commitment to achieving positive outcomes.
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7
Remote Bilingual Customer Support Representative (Arabic/English)
11101 Zinj, Capital
BHD25 Hourly
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
A leading international e-service provider is looking for a dedicated and fluent Bilingual Customer Support Representative to join their remote team. This role is crucial for providing exceptional support to our diverse customer base, ensuring inquiries are handled efficiently and professionally in both Arabic and English. You will be responsible for responding to customer queries via phone, email, and chat, addressing issues related to product usage, account management, troubleshooting technical problems, and processing requests. A deep understanding of customer service principles and a passion for helping others are essential. The ideal candidate will possess outstanding communication skills in both Arabic and English, both written and verbal. Previous experience in a customer service or helpdesk role is highly preferred. Familiarity with CRM software and ticketing systems is a plus. You must be a self-starter, highly organized, and able to manage your time effectively in a remote work setting. A stable internet connection and a quiet, dedicated workspace are required. This is a part-time position offering flexible hours, perfect for individuals seeking to leverage their language skills and provide valuable support to a global clientele. Join our team and become a vital link between our company and our customers, ensuring satisfaction and fostering loyalty through outstanding service.
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8
Customer Support Specialist - Bilingual (Arabic/English)
45566 Hamad Town, Northern
BHD45000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a rapidly growing technology firm, is looking for a dedicated and customer-focused Bilingual Customer Support Specialist to join their team in Hamad Town, Northern, BH . This hybrid role offers a blend of in-office and remote work, providing flexibility while fostering team collaboration. As a Customer Support Specialist, you will be the primary point of contact for our diverse customer base, providing exceptional assistance across various communication channels, including phone, email, and live chat. Your role will involve troubleshooting technical issues, guiding users through product features, resolving account inquiries, and ensuring a positive customer experience at every touchpoint. You will be responsible for documenting customer interactions accurately, escalating complex issues to senior support staff or relevant departments when necessary, and contributing to our knowledge base with helpful solutions and FAQs. The ideal candidate will possess outstanding communication skills in both Arabic and English, with the ability to explain technical concepts clearly and empathetically. A strong understanding of customer service principles, problem-solving abilities, and patience are essential. Previous experience in a customer support or helpdesk environment is highly desirable. Familiarity with CRM software and ticketing systems would be an advantage. You will be expected to meet and exceed performance metrics related to response times, resolution rates, and customer satisfaction. This role requires a proactive individual who can manage multiple tasks efficiently and work effectively within a team. Our client is committed to providing a supportive and engaging work environment where employees can thrive. You will receive ongoing training and development opportunities to enhance your skills and career progression. This is an excellent opportunity to be part of a company that values its customers and invests in its people. The hybrid model ensures you can maintain a healthy work-life balance while contributing to our collective success. Join a team that is passionate about delivering top-tier customer service and making a real difference.
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