93 Bnb Assistant jobs in Bahrain
Front Desk Agent
Posted 6 days ago
Job Viewed
Job Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
- Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
- Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
- Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork #J-18808-Ljbffr
Front Desk Agent
Posted 14 days ago
Job Viewed
Job Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
Front Desk Agent
Posted 5 days ago
Job Viewed
Job Description
**Job Number** 25124487
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
**#LI-NS1**
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Front Desk Agent
Posted today
Job Viewed
Job Description
2- Welcome guests by greeting them, in person or on the telephone; answering or referring inquiries as appropriate, and take adequate messages when required
3- Administer all hotel reservations, cancellations and no-shows, in line with company policy
4- Monitor the logbook
5- Help with the inventory of assets, on-hand products, and store, if any.
6- Provide exceptional customer service
7- Effectively inform and educate our guests about our offers.
8- Be flexible with your schedule, supporting the needs of the company.
9- Properly care for office equipment’s.
10- Have complete knowledge and understanding of all services and products offered
11- Communicate to management any and all occurrences involving staff or guests in that require attention
12- Handle guests’ questions and concerns professionally and courteously
13- Provide accurate, appropriate and immediate responses to all requests by guests
14- Maintain a positive attitude and contribute toward a quality work environment
15- Regularly attend, participate in and support training and staff meetings, which may require working outside of normal hours
16- Assist in all areas as requested by management
**Job Types**: Full-time, Permanent
**Experience**:
- Receptionist/Front Desk: 1 year (preferred)
Front Desk Agent (Female Arabic Speaker)
Posted 6 days ago
Job Viewed
Job Description
Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.
Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.
The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.
Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.
Job Description
We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.
- Greet and check-in guests, providing a warm welcome and efficient service
- Handle guest inquiries, requests, and complaints with empathy and professionalism
- Process check-outs, including accurate billing and payment handling
- Upsell hotel services and amenities to maximize room occupancy and guest satisfaction
- Maintain thorough knowledge of hotel facilities, local attractions, and services
- Collaborate with other departments to ensure guest needs are met promptly
- Manage reservations, room assignments, and special requests
- Ensure the front desk area is organized and well-stocked with necessary supplies
- Assist with administrative tasks, including report generation and inventory management
- Adhere to hotel policies and procedures while maintaining a customer-focused approach
- Participate in ongoing training to enhance guest service skills and product knowledge
- Minimum of 1 year experience in a guest services role, preferably in a hotel setting
- Associate's or Bachelor's degree in hospitality, business, or related field (or equivalent work experience)
- Excellent communication and interpersonal skills with a focus on customer service
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)
- Experience with Opera hotel management software preferred
- Strong problem-solving abilities and attention to detail
- Flexibility to work various shifts, including nights, weekends, and holidays
- Physical ability to stand for extended periods and occasionally lift up to 20 pounds
- Multilingual skills, particularly Arabic and English, are highly advantageous
- Ability to remain calm and professional in high-pressure situations
- Demonstrated organizational skills and ability to multitask efficiently
Front Desk Agent (Female Arabic Speaker)
Posted 12 days ago
Job Viewed
Job Description
Join to apply for the Front Desk Agent (Female Arabic Speaker) role at Mövenpick Hotels & Resorts
Front Desk Agent (Female Arabic Speaker)18 hours ago Be among the first 25 applicants
Join to apply for the Front Desk Agent (Female Arabic Speaker) role at Mövenpick Hotels & Resorts
Company Description
Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
Company Description
Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.
Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.
The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.
Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.
Job Description
We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.
- Greet and check-in guests, providing a warm welcome and efficient service
- Handle guest inquiries, requests, and complaints with empathy and professionalism
- Process check-outs, including accurate billing and payment handling
- Upsell hotel services and amenities to maximize room occupancy and guest satisfaction
- Maintain thorough knowledge of hotel facilities, local attractions, and services
- Collaborate with other departments to ensure guest needs are met promptly
- Manage reservations, room assignments, and special requests
- Ensure the front desk area is organized and well-stocked with necessary supplies
- Assist with administrative tasks, including report generation and inventory management
- Adhere to hotel policies and procedures while maintaining a customer-focused approach
- Participate in ongoing training to enhance guest service skills and product knowledge
- Minimum of 1 year experience in a guest services role, preferably in a hotel setting
- Associate's or Bachelor's degree in hospitality, business, or related field (or equivalent work experience)
- Excellent communication and interpersonal skills with a focus on customer service
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)
- Experience with Opera hotel management software preferred
- Strong problem-solving abilities and attention to detail
- Flexibility to work various shifts, including nights, weekends, and holidays
- Physical ability to stand for extended periods and occasionally lift up to 20 pounds
- Multilingual skills, particularly Arabic and English, are highly advantageous
- Ability to remain calm and professional in high-pressure situations
- Demonstrated organizational skills and ability to multitask efficiently
- Seniority level Entry level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Hospitality
Referrals increase your chances of interviewing at Mövenpick Hotels & Resorts by 2x
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#J-18808-LjbffrFront Desk Agent (Female Arabic Speaker)
Posted 12 days ago
Job Viewed
Job Description
Join to apply for the Front Desk Agent (Female Arabic Speaker) role at Greenfix Property Care
Front Desk Agent (Female Arabic Speaker)Join to apply for the Front Desk Agent (Female Arabic Speaker) role at Greenfix Property Care
Company Description
Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
Company Description
Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.
Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.
The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.
Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.
Job Description
We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.
- Greet and check-in guests, providing a warm welcome and efficient service
- Handle guest inquiries, requests, and complaints with empathy and professionalism
- Process check-outs, including accurate billing and payment handling
- Upsell hotel services and amenities to maximize room occupancy and guest satisfaction
- Maintain thorough knowledge of hotel facilities, local attractions, and services
- Collaborate with other departments to ensure guest needs are met promptly
- Manage reservations, room assignments, and special requests
- Ensure the front desk area is organized and well-stocked with necessary supplies
- Assist with administrative tasks, including report generation and inventory management
- Adhere to hotel policies and procedures while maintaining a customer-focused approach
- Participate in ongoing training to enhance guest service skills and product knowledge
- Minimum of 1 year experience in a guest services role, preferably in a hotel setting
- Associate's or Bachelor's degree in hospitality, business, or related field (or equivalent work experience)
- Excellent communication and interpersonal skills with a focus on customer service
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)
- Experience with Opera hotel management software preferred
- Strong problem-solving abilities and attention to detail
- Flexibility to work various shifts, including nights, weekends, and holidays
- Physical ability to stand for extended periods and occasionally lift up to 20 pounds
- Multilingual skills, particularly Arabic and English, are highly advantageous
- Ability to remain calm and professional in high-pressure situations
- Demonstrated organizational skills and ability to multitask efficiently
- Seniority level Entry level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Household Services
Referrals increase your chances of interviewing at Greenfix Property Care by 2x
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About the latest Bnb assistant Jobs in Bahrain !
Front Desk and Guest Services Manager
Posted today
Job Viewed
Job Description
Front Desk Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage daily front desk operations and staff.
- Ensure exceptional guest service and satisfaction.
- Supervise, train, and schedule front desk personnel.
- Handle guest inquiries, requests, and complaints professionally.
- Oversee reservation management and room allocation.
- Maintain lobby and front desk area appearance and organization.
- Implement and enforce hotel service standards.
- Manage front desk budget and inventory.
- Liaise with other departments to ensure seamless guest experience.
- Generate reports on front desk performance and guest feedback.
Qualifications:
- High school diploma or equivalent; hospitality management degree or relevant certification preferred.
- Minimum of 3 years of experience in hotel front desk operations, with at least 1 year in a supervisory or management role.
- Proven experience in customer service and guest relations.
- Proficiency in hotel management software (PMS).
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to remain calm and professional under pressure.
- Knowledge of hospitality industry best practices.
Front Desk Supervisor
Posted today
Job Viewed
Job Description
Responsibilities:
- Supervise and train front desk staff, ensuring adherence to service standards and procedures.
- Manage guest check-in and check-out processes, ensuring accuracy and efficiency.
- Handle guest inquiries, requests, and complaints professionally and promptly, aiming for first-contact resolution.
- Oversee reservation management, room assignments, and special guest requests.
- Ensure the cleanliness and presentation of the front desk area and lobby.
- Coordinate with housekeeping, maintenance, and other departments to address guest needs.
- Manage the front desk budget and assist with inventory of supplies.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Monitor and manage online reviews and social media feedback related to front desk operations.
- Ensure all staff adhere to company policies and procedures, including those related to remote work etiquette.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Hospitality Management or a related field is a plus.
- Minimum of 3 years of experience in hotel front desk operations, with at least 1 year in a supervisory or leadership role.
- Proven ability to provide exceptional customer service and resolve guest issues effectively.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in hotel property management systems (PMS) and standard office software.
- Excellent organizational and time management skills.
- Ability to remain calm and professional under pressure, especially in a remote management context.
- A positive attitude and a passion for the hospitality industry.
- Flexibility to work various shifts, including weekends and holidays, if required by operational needs managed remotely.
- Experience in remote supervision or managing distributed teams is advantageous.