1 391 Business Support jobs in Bahrain

HR Business Support Senior Specialist

Zahid Industries

Posted 10 days ago

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Job Description

Job Title: HR Business Support Senior Specialist

Posting Start Date: 07/10/2024

Job Summary

The HR Business Support Senior Specialist is responsible for overseeing all human resource operations and ensuring they are aligned with the business goals of the organization. This role includes managing recruitment, employee relations, performance management, training & development, compensation & benefits, and compliance with labor laws. The HR Manager acts as a strategic partner to management, fostering a positive workplace culture and ensuring that the company attracts, retains, and develops talent effectively.

Key Accountabilities
  • Leadership: Ability to lead the HR team and foster a collaborative, inclusive work culture.
  • Communication: Excellent verbal and written communication skills to engage with employees and leadership effectively.
  • Problem-Solving: Strong decision-making and problem-solving abilities in dealing with employee relations and organizational challenges.
  • Organizational Skills: Ability to manage multiple priorities, stay organized, and handle time-sensitive tasks.
  • Analytical Skills: Ability to analyze HR data, metrics, and reports to drive business decisions.
  • Interpersonal Skills: Strong empathy, conflict resolution, and relationship management skills.
Knowledge, Skills and Aptitude

Academic Qualifications & Certifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Knowledge:

  • Proficiency in HRIS systems, payroll software, and talent management platforms.

Language Skills:

  • Fluency in both English and Arabic.
  • Good communication skills, both written and verbal.

Experience:

  • 5+ years of experience in human resources, with at least 2 years in a managerial position.

Job Specification:

  • The HR Manager plays a critical role in shaping the company’s workforce and culture, ensuring that the human resources function aligns with organizational objectives. Success in this role requires a combination of strategic thinking, strong interpersonal skills, and a deep understanding of HR best practices.
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Business Support Apprentice

Manama, Capital Getting In Limited

Posted 10 days ago

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What do you want to search? Keyword Apprenticeship Type Location

Business Support Apprentice

Business Support Apprentice , Apply From: 04/06/2025 Learning Provider Delivered by ESSEX COUNTY COUNCILEmployer Essex County CouncilVacancy Description

You will assist with the delivery of routine administrative tasks dealing with the day-to-day work including (but not limited to):

  • Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data
  • Responding to emails
  • Telephone calls
  • Front-facing customer service
  • Maintain your own diary and work pattern management
  • Photocopying/ scanning
  • Sending letters and dealing with incoming post
  • Attend meetings with team colleagues and Managers, either in person or by video
  • Working from home or in an office space
  • Work alongside other administrative assistants and apprentices who will train you and support you through the day-to-day work
  • Follow ECC policies and procedures for task completion and our expected standards of behaviours
Key Details Vacancy Title Business Support ApprenticeEmployer Description At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.Vacancy Location Rowan House 33 Sheepen Road CO3 3WGWage Frequency CustomNumber of Vacancies 1Vacancy Reference Number Key Dates Apply From 04/06/2025Closing Date For Applications 2025-06-16 23:59:59Interview Begin From Possible Start Date 2025-09-01 00:00:00Training Training to be Provided

Training schedule has yet to be agreed. Details will be made available at a later date.

Learning Provider ESSEX COUNTY COUNCILContact Details Entry to Work Vacancy Type:Skills Required

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience

Apply Now

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SENIOR OFFICER - BUSINESS SUPPORT

Gulf Air Group

Posted 10 days ago

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workfromhome
GF1586 - SENIOR OFFICER - BUSINESS SUPPORT

Company

Division

Commercial

Location

Department

Closing Date

18-Feb-2025

JOB PURPOSE

The financial analyst position is accountable for reviewing larger investment proposals for return on investment, investigating a variety of internal financial and operational issues, and staying abreast of industry conditions and competitor activities.

KEY ACCOUNTABILITIES:
  1. Investigate and monitor financial results and make recommendations for improvements as per BIA’s strategies.
  2. Prepare financial reports and financial models with reliable conclusions that management can use to implement more effective operational strategies.
  3. Prepare, review and distribute monthly financial reports, charts, tables and other exhibits as requested to management.
  4. Review and analyse concessionaires, tenants, and lease holders’ financial reports and verify against concessions and leases financial terms and revenue sharing schemes.
  5. Review and analyse financial performance of the various business units under management, verify financial performance against reported revenues, consolidate cash collection and perform an overall financial health check as needed.
  6. Review and analyze subsidiary financial reports and performance in line with BAC’s strategy.
  7. Prepare monthly, quarterly, and yearly consolidation executive financial reports.
  8. Coordinate financial questions/answers among Finance/Accounting department and Commercial Division and other internal and external relevant entities.
  9. Prepare periodical and annual financial information binder to be provided to internal and external auditors.
  10. Evaluate profit and cost efficiencies in various areas of the organization and its subsidiaries as needed.
  11. Review indicators of business activity published by the Government and trade associations.
  12. Prepare and periodically update an analysis of the industries in which the company operates.
  13. Support in Commercial tender evaluations and stress testing Commercial financial bids, both on revenues projected and cap ex, and assessing if bids are viable and profitable for the bidder.
  14. Evaluate commercial aspects of the various landside and airside provided services such as parking, ground vehicle fuel station, Ground Services Equipment, etc.
  15. Evaluate projects and conduct financial feasibility studies, Marketing research and data gathering.
  16. Evaluate and plan new business development, building of new commercial real estate, cargo and other facilities and services.
  17. Collect cargo related data at BIA and perform analysis to assess in planning and developing new cargo related businesses at BIA.
  18. Assist department heads and managers with validating new business prospects and financial assumptions.
  19. Evaluate and plan effective use of BIA’s real estate resources and leverage such assets to promote cargo and commercial activities at BIA.
  20. Devise and implement a range of pricing and service incentives for existing and potential cargo freighters which will give BIA a unique positioning advantage as a cargo hub.
  21. Evaluate and provide infrastructure development recommendation in line with the BIA’s passenger forecasts, consistent with the BIA’s Masterplan and in response to industry trends and assist in the business case analysis to justify capital expenditure and to demonstrate the strategic benefit from project development.
  22. Assist in the negotiation of new commercial agreements when required and assist with concession and other tendering.
  23. Create forecasts of future business conditions using multiple scenarios.
  24. Evaluate and conduct feasibility studies and sensitivity analysis for new projects.
  25. Review and recommend different types of investments based on risk and return analysis.
  26. Create financial models using electronic spreadsheets and perform valuation analysis.
  27. Assist in the management and execution of due diligence processes.
  28. Create PowerPoint presentations summarizing the results of analyses and present the results to senior management.
  29. Research and analyze industries, companies' historical financial statements and project financial information.
  30. Research new opportunities and provide strategic insight in order to grow commercial yield and to develop concession partner agreements that ensure the best possible use of commercial space.
  31. Assist with Division budget preparation and monitoring.
  32. Assist with the periodical preparation and delivery and continued regular reporting of the Commercial revenue budget.
  33. Maintain budget and reforecast information.
  34. Provide timely, relevant and accurate reporting & analysis of the results of the Division’s performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan.
  35. Assist with the budget & reforecast process and maintain budget and reforecast information in the accounting system.
  36. Review capital budgeting proposals and make acceptance recommendations to management.
  37. Create monthly revenue reports and provide variance analysis for management review.
  38. Review monthly revenues to ensure that revenues are booked correctly and work with the accounting team to make any necessary reclassification.
  39. Assist department heads with the preparation of budgets, both revenue and expense, and check accuracy of data and assumptions.
  40. Develop annual budgets, quarterly forecasts, and long term strategic financial plans in conjunction with managers and enter the numbers into Company’s planning system.
  41. Track financial status by monitoring variances and comparing and analyzing plans and forecasts with actual results.
  42. Improve financial status by analyzing results and variances; identifying trends; recommending actions.
QUALIFICATIONS, EXPERIENCE, & SKILLS

Minimum Qualification: BS degree in Accounting, Finance, Economics, or equivalent.

Accounting/GAAP knowledge.

Minimum Experience: Minimum 5 years' experience in financial or related field.

Job Specific Skills: Ability to analyse complex statistical and economic data and Good in Microsoft Office software.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

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Technical Support Specialist

Manama, Capital Moyasar Ltd

Posted 6 days ago

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Job Description

About Moyasar:

At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.

Role Overview:

As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.

Key Responsibilities:

  • Provide technical support to merchants during the onboarding and integration stages.
  • Troubleshoot and resolve API, SDK, or platform-related issues.
  • Communicate technical concepts clearly to non-technical users.
  • Collaborate with the engineering team to escalate and resolve complex issues.
  • Continuously learn and adapt to new technologies and tools.
  • Ensure timely and high-quality responses to support tickets and inquiries.

Requirements:

  • Bachelor degree majoring, IT, IS, MIS, and related.
  • 1–2 years of experience in a technical support or developer support role
  • Proficiency in multiple programming languages
  • Strong problem-solving skills and ability to work under pressure
  • Quick learner with a passion for technology and customer success
  • Excellent communication skills in both English and Arabic
  • Experience in fintech or financial services is preferred
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IT Support Specialist

710 Riffa, Southern BHD3000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a proficient and customer-focused IT Support Specialist to join their dynamic technology team. This role is based in **Riffa, Southern, BH**, with a hybrid work arrangement, allowing for flexibility while maintaining essential on-site support capabilities. You will be responsible for providing technical assistance and support related to computer systems, hardware, and software. Your duties will include responding to queries, troubleshooting issues, and guiding users through corrective steps.

The ideal candidate will possess strong technical knowledge and excellent communication skills, enabling them to effectively diagnose and resolve IT issues for our employees. You will be involved in installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners. Maintaining an inventory of IT assets and ensuring data security are also key aspects of this role. We value proactive problem-solvers who are dedicated to ensuring a seamless IT experience for everyone in the organization.

Key Responsibilities:
  • Respond to IT support requests via phone, email, and ticketing system.
  • Diagnose and resolve hardware, software, and network issues.
  • Install, configure, and update operating systems and applications.
  • Provide technical assistance and user training.
  • Troubleshoot network connectivity and peripheral issues.
  • Manage user accounts and access permissions.
  • Maintain IT inventory and documentation.
  • Assist with IT system upgrades and maintenance.
  • Ensure data security and backup procedures are followed.

Qualifications:
  • Proven experience as an IT Support Specialist or similar role.
  • Strong knowledge of computer hardware, operating systems (Windows, macOS), and software applications.
  • Familiarity with network troubleshooting.
  • Excellent problem-solving and analytical skills.
  • Good communication and interpersonal abilities.
  • Ability to explain technical issues in a clear, concise manner.
  • Relevant IT certifications (e.g., CompTIA A+, Network+) are a plus.
  • Bachelor's degree in Computer Science or a related field is preferred.
  • Ability to work effectively in a hybrid environment, commuting to **Riffa, Southern, BH** as needed.

This is an excellent opportunity to contribute to a thriving company and grow your career in IT support. Join our client's team and help maintain a robust and efficient technological infrastructure.
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Customer Support Specialist

235 BH Bilad Al Qadeem, Capital BHD4800 Annually WhatJobs

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Job Description

full-time
Our client, a dynamic technology solutions provider, is seeking a dedicated Customer Support Specialist to enhance their customer service operations in **Sitra, Capital, BH**. This role is pivotal in ensuring customer satisfaction through efficient and empathetic technical assistance and issue resolution.

The Customer Support Specialist will be the primary point of contact for customers, addressing inquiries via phone, email, and chat. Responsibilities include diagnosing and resolving technical issues, guiding customers through product functionalities, and escalating complex problems to appropriate teams. You will maintain detailed customer records, document interactions, and provide feedback to the product development team to improve service offerings. A key aspect of this role involves building strong customer relationships, ensuring a positive support experience, and contributing to customer retention. The specialist will also be involved in creating and updating knowledge base articles and FAQs to empower customers with self-service resources. Continuous learning about product updates and industry best practices is essential. The ideal candidate will have excellent communication skills, a patient demeanor, and a passion for helping others. This position offers a collaborative work environment and opportunities for professional growth within a growing company.

Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Proven experience in customer service or technical support roles.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Familiarity with CRM software and helpdesk ticketing systems.
  • Ability to multitask and manage time effectively.
  • A patient and empathetic approach to customer interactions.
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Technical Support Specialist

97311 Seef, Capital BHD45000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a highly competent and customer-focused Technical Support Specialist to join their established IT department located in Seef, Capital, BH . This role is integral to ensuring seamless operation of the company's technological infrastructure and providing exceptional support to internal users. The ideal candidate will possess a strong technical aptitude, excellent problem-solving skills, and a genuine desire to assist others. Responsibilities include diagnosing and resolving hardware, software, and network issues, responding to user support requests via phone, email, and in-person, and documenting all support activities and resolutions in the ticketing system. You will be responsible for installing, configuring, and maintaining computer systems, peripherals, and mobile devices. Providing training and guidance to end-users on effective use of technology and software applications will also be a key part of this role. We are looking for someone with at least 2-3 years of experience in a similar IT support role. A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred, along with certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, Active Directory, and basic networking concepts (TCP/IP, DNS, DHCP) is required. Excellent interpersonal and communication skills are essential for effectively interacting with users of all technical skill levels. The ability to work independently and as part of a team, prioritize tasks, and manage time effectively is crucial. You will be expected to contribute to improving IT support processes and knowledge base articles. This is an excellent opportunity to grow your career in a supportive environment and make a tangible difference in the day-to-day operations of the business. Join a dedicated team committed to technological excellence and user satisfaction.
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Customer Support Specialist

101 Al Jasra BHD25000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a motivated and customer-focused Customer Support Specialist to join their expanding team in Hidd, Muharraq, BH. This role is integral to ensuring our clients receive exceptional support and resolutions to their inquiries. The successful candidate will be the primary point of contact for customers, providing assistance via phone, email, and live chat. You will be responsible for troubleshooting customer issues, guiding them through product features, and resolving complaints in a timely and professional manner. Key duties include maintaining accurate customer records, documenting interactions, and escalating complex issues to the appropriate departments. The ideal candidate will possess excellent communication skills, empathy, and a genuine desire to help others. A strong understanding of customer service principles and problem-solving techniques is essential. Experience with CRM software and ticketing systems is a plus. This hybrid role requires the flexibility to work some days from our office in Hidd and other days remotely.

Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a prompt and courteous manner.
  • Provide accurate information about products and services.
  • Troubleshoot and resolve customer issues effectively.
  • Escalate unresolved issues to senior staff or relevant departments.
  • Maintain detailed and accurate records of customer interactions.
  • Process orders, forms, applications, and requests.
  • Identify and escalate trends in customer issues.
  • Contribute to team efforts by accomplishing related results as needed.
  • Gather customer feedback and relay it to the management team.
  • Proactively identify opportunities to improve the customer experience.
Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Proven customer support experience or experience as a client service representative.
  • Proficiency in using CRM systems and help desk software.
  • Excellent communication and active listening skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong problem-solving skills and attention to detail.
  • Patient and empathetic demeanor.
  • Familiarity with Microsoft Office Suite.
This is an excellent opportunity to build a career in customer service within a growing organization located in Hidd, Muharraq, BH .
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Community Support Specialist

602 Busaiteen, Muharraq BHD18 Hourly WhatJobs

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full-time
We are seeking a dedicated and compassionate Community Support Specialist to join our remote-first team. In this role, you will be instrumental in providing essential support and advocacy to vulnerable individuals and families within the community. You will connect clients with vital resources, assist with navigating social services, and offer emotional support and guidance. Your responsibilities will include conducting initial assessments to understand client needs, developing personalized support plans, and monitoring client progress. You will also collaborate with local organizations and service providers to ensure seamless referrals and comprehensive care. This position requires a proactive approach to problem-solving and a strong commitment to client well-being. Excellent communication skills are paramount as you will interact with diverse populations, often in challenging circumstances. The ideal candidate will possess a deep understanding of social issues and community resources. A key aspect of this role involves maintaining accurate and confidential client records through our secure online portal. You will also participate in regular virtual team meetings, contributing to service improvement initiatives and sharing best practices. This role offers the flexibility of working from anywhere within a remote environment, allowing you to make a significant impact without being tied to a specific physical location. We value empathy, resilience, and a genuine desire to make a difference. Your work will directly contribute to strengthening community bonds and improving the lives of those we serve. This is an excellent opportunity for an experienced professional looking for a meaningful career change or to further their impact in the social care sector.

Responsibilities:
  • Conduct client needs assessments and develop individualized support plans.
  • Connect clients with appropriate community resources and services.
  • Provide emotional support, counseling, and advocacy.
  • Maintain accurate and confidential client records in our digital system.
  • Collaborate with external agencies and service providers.
  • Monitor client progress and adjust support plans as needed.
  • Participate in virtual team meetings and professional development opportunities.
  • Adhere to ethical guidelines and confidentiality policies.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
  • Minimum of 2 years of experience in community support, social work, or a similar role.
  • Strong understanding of social service systems and community resources.
  • Excellent interpersonal, communication, and active listening skills.
  • Proficiency in using virtual communication tools and digital record-keeping systems.
  • Ability to work independently and manage time effectively in a remote setting.
  • Empathy, patience, and a non-judgmental attitude.
This position is based in Busaiteen, Muharraq, BH , but the work is performed entirely remotely.
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Community Support Specialist

10510 Diplomatic Area BHD55000 Annually WhatJobs

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full-time
Our client, a dedicated organization committed to enhancing community well-being, is seeking a proactive and empathetic Community Support Specialist to join their team in Isa Town. This role involves direct engagement with community members, providing essential support and facilitating access to programs and services.

The Community Support Specialist will be responsible for building rapport with individuals and families, understanding their unique needs, and connecting them with relevant resources. This includes providing information about local services, assisting with applications for benefits, and offering guidance on navigating community support systems. You will organize and facilitate community outreach events, workshops, and information sessions designed to inform and engage residents.

Key responsibilities will include maintaining accurate client records and case notes, ensuring confidentiality and adherence to organizational policies. The specialist will act as a liaison between community members and various service providers, advocating for client needs and ensuring effective communication. You will also contribute to program development by gathering feedback from the community and identifying emerging needs.

The ideal candidate will possess a Bachelor's degree in a relevant field such as Social Sciences, Psychology, or Community Development, or equivalent practical experience. Proven experience in community engagement, social work, or a similar support role is required. Excellent interpersonal, communication, and active listening skills are essential. The ability to work effectively with diverse populations and to maintain a positive and professional demeanor is crucial. Familiarity with local community resources and social services networks is highly desirable. If you are passionate about making a positive impact in your community and possess strong relationship-building skills, we encourage you to apply for this on-site role.
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