2 350 Call Center Management jobs in Bahrain
Operations Management Lead
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement operational strategies to enhance efficiency, quality, and cost-effectiveness.
- Oversee daily operations, ensuring smooth workflow and optimal resource allocation.
- Manage and lead operational teams, fostering a collaborative and high-performance work environment.
- Develop and manage departmental budgets, monitoring expenses and identifying cost-saving opportunities.
- Identify and implement process improvements and best practices across all operational areas.
- Ensure compliance with all relevant regulations, policies, and safety standards.
- Collaborate with other departments to align operational activities with organizational goals.
- Implement and monitor key performance indicators (KPIs) to track operational performance.
- Manage vendor relationships and ensure the timely delivery of goods and services.
- Lead strategic initiatives aimed at improving customer satisfaction and operational scalability.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is preferred.
- Minimum of 7 years of progressive experience in operations management, with a focus on strategic leadership.
- Proven experience in optimizing operational processes and driving efficiency gains.
- Strong understanding of Lean, Six Sigma, or other continuous improvement methodologies.
- Excellent leadership, team management, and interpersonal skills.
- Demonstrated ability to develop and manage budgets effectively.
- Strong analytical, problem-solving, and decision-making capabilities.
- Proficiency in project management and relevant operational software.
- Exceptional communication and presentation skills.
- Ability to work effectively in a dynamic and fast-paced environment.
This hybrid role offers a competitive salary, comprehensive benefits package, and exciting opportunities for career growth and leadership. If you are a results-driven leader passionate about operational excellence, we encourage you to apply.
Operations Management Lead
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Analyze and optimize business operations and processes for efficiency and effectiveness.
- Develop and implement strategic initiatives to improve productivity and reduce costs.
- Manage and lead cross-functional teams in operational improvement projects.
- Establish and monitor Key Performance Indicators (KPIs) to track operational performance.
- Train employees on new operational procedures and best practices.
- Identify operational risks and develop mitigation strategies.
- Collaborate with department leaders to ensure seamless integration of operations.
- Prepare reports and present findings and recommendations to senior management.
- Foster a culture of continuous improvement and operational excellence.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 6 years of progressive experience in operations management or a similar leadership role.
- Proven experience with process improvement methodologies (e.g., Lean, Six Sigma).
- Strong project management skills with a track record of successful implementation.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in data analysis and reporting tools.
- Strong leadership, communication, and interpersonal skills.
- Ability to manage multiple priorities and work effectively in a hybrid environment.
Operations Management Director
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Develop and execute strategic plans to optimize operational efficiency and effectiveness.
- Oversee all aspects of daily operations, including production, logistics, supply chain, and customer service.
- Implement and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Lead, mentor, and develop a high-performing operations team.
- Ensure compliance with all relevant regulations, policies, and procedures.
- Manage operational budgets and control costs effectively.
- Identify and implement process improvements and technological solutions to enhance productivity.
- Collaborate with cross-functional teams to align operational strategies with business goals.
- Develop and maintain strong relationships with key suppliers and partners.
- Drive a culture of continuous improvement and operational excellence.
Qualifications:
- Master's degree in Business Administration, Operations Management, Engineering, or a related field.
- Minimum of 10 years of progressive experience in operations management, with at least 5 years in a leadership role.
- Proven track record of successfully managing complex operations and driving significant improvements.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent leadership, communication, and interpersonal skills.
- Experience with Lean Manufacturing, Six Sigma, or other process improvement methodologies is highly desirable.
- Proficiency in ERP systems and other operational software.
- Demonstrated ability to manage budgets and P&L effectively.
- Strategic mindset with a focus on long-term sustainable growth.
Operations Management Lead
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement strategic operational plans to achieve business objectives and enhance overall company performance.
- Oversee day-to-day operations, including supply chain management, logistics, production, and quality control.
- Identify opportunities for process improvements and implement best practices to increase efficiency and reduce costs.
- Manage and mentor operational teams, providing leadership, guidance, and professional development.
- Develop and monitor key performance indicators (KPIs) for all operational functions, reporting on progress and identifying areas for improvement.
- Ensure compliance with all relevant regulations, safety standards, and company policies.
- Manage operational budgets, forecasting expenses, and ensuring fiscal responsibility.
- Collaborate with other departments, such as sales, marketing, and finance, to ensure seamless integration of operations with broader business strategies.
- Lead the implementation of new operational systems and technologies.
- Drive a culture of continuous improvement, innovation, and operational excellence.
- Conduct risk assessments and develop contingency plans to mitigate potential operational disruptions.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. A Master's degree or MBA is a plus.
- Minimum of 8 years of progressive experience in operations management, with at least 3 years in a leadership role.
- Proven track record of successfully improving operational efficiency, reducing costs, and enhancing quality.
- Strong understanding of supply chain management, logistics, and process optimization methodologies (e.g., Lean, Six Sigma).
- Excellent leadership, team-building, and communication skills.
- Demonstrated ability to develop and execute strategic operational plans.
- Proficiency in operational software and ERP systems.
- Strong analytical and problem-solving abilities.
- Experience in managing budgets and financial performance related to operations.
- Ability to work effectively in a fast-paced, demanding environment.
This is a critical leadership role for our client, offering a significant opportunity to shape the future of their operations. The successful candidate will be based in Hidd, Muharraq, BH .
Operations Management Director
Posted 1 day ago
Job Viewed
Job Description
Operations Management Director
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and execute comprehensive operational strategies to enhance business efficiency and productivity.
- Oversee all aspects of daily operations, including supply chain, logistics, and resource management.
- Lead, mentor, and develop the operations team, fostering a culture of high performance and accountability.
- Manage departmental budgets, control costs, and ensure financial objectives are met.
- Identify and implement process improvements and best practices to optimize workflow and reduce waste.
- Ensure compliance with all relevant industry standards, regulations, and safety protocols.
- Collaborate with cross-functional leaders to align operational activities with strategic business objectives.
- Monitor operational performance, analyze data, and report on key metrics to executive leadership.
- Master's degree in Business Administration, Operations Management, or a related field.
- Minimum of 10 years of progressive experience in operations management, with at least 5 years in a leadership role.
- Proven experience in strategic planning, process improvement (e.g., Lean, Six Sigma), and supply chain optimization.
- Exceptional leadership, team management, and communication skills.
- Strong analytical and problem-solving abilities with a data-driven approach.
- Experience in managing budgets and P&L responsibility.
- Familiarity with various operational software and systems.
- Ability to thrive in a hybrid work environment, demonstrating flexibility and collaboration.
Operations Management Lead
Posted 2 days ago
Job Viewed
Job Description
Key responsibilities include managing day-to-day operations, overseeing resource allocation, and ensuring adherence to quality standards and safety protocols. You will be instrumental in identifying areas for operational improvement, developing and implementing new processes, and optimizing existing workflows. This role involves performance monitoring, setting key performance indicators (KPIs), and analyzing operational data to identify trends and opportunities. You will also be responsible for budget management, cost control, and ensuring the efficient utilization of company resources. Leadership and team development are crucial; you will mentor, coach, and motivate your team to achieve high performance and foster a collaborative work environment. Building strong relationships with internal departments and external stakeholders to ensure seamless operational integration will also be a key aspect of your role. You must be adept at problem-solving, decision-making, and implementing strategic initiatives to drive operational excellence.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA is preferred.
- Minimum of 8 years of progressive experience in operations management, with a proven track record of success in optimizing operational processes and leading teams.
- Strong understanding of operations management principles, supply chain logistics, and quality management systems.
- Demonstrated ability to develop and implement strategic operational plans.
- Excellent leadership, team management, and communication skills.
- Proficiency in operational analysis, performance metrics (KPIs), and relevant software (e.g., ERP systems).
- Strong financial acumen and experience in budget management.
- Ability to work effectively in a fast-paced, demanding operational environment.
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Operations Management Lead
Posted 2 days ago
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Job Description
Operations Management Director
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee daily operations, including logistics, warehousing, inventory management, and transportation.
- Develop and implement strategic operational plans aligned with the company's overall business objectives.
- Drive continuous improvement initiatives to enhance efficiency, productivity, and cost-effectiveness throughout the operations.
- Manage and mentor operations teams, fostering a high-performance culture and ensuring adherence to best practices.
- Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Ensure compliance with all relevant health, safety, and environmental regulations.
- Manage relationships with key suppliers, vendors, and logistics partners.
- Optimize inventory levels and supply chain processes to meet customer demand and minimize costs.
- Lead the implementation of new operational technologies and systems.
- Prepare operational budgets and manage departmental expenditures effectively.
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field. An MBA or Master's degree is highly desirable.
- Minimum of 10 years of progressive experience in operations management, with a significant portion in a leadership role.
- Proven track record of successfully managing complex operational environments and driving significant improvements in efficiency and cost reduction.
- Strong understanding of supply chain principles, logistics, warehousing, and transportation management.
- Experience with Lean, Six Sigma, or other continuous improvement methodologies.
- Excellent leadership, team-building, and communication skills.
- Proficiency in ERP systems and other relevant operational software.
- Strong analytical and problem-solving abilities.
- Ability to balance strategic thinking with hands-on operational execution.
- Experience working in a hybrid remote/on-site environment.
Operations Management Director
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop, implement, and manage comprehensive operational strategies to support business objectives.
- Oversee daily operations across various departments, ensuring smooth and efficient workflow.
- Lead, mentor, and develop a high-performing operations team, fostering a culture of collaboration and accountability.
- Monitor key performance indicators (KPIs) and operational metrics, analyzing data to identify areas for improvement.
- Implement and manage process improvements to enhance productivity, reduce costs, and improve quality.
- Ensure compliance with all relevant regulations, industry standards, and company policies.
- Manage operational budgets, forecasting, and resource allocation effectively.
- Collaborate with other department heads to align operational activities with overall business goals.
- Identify and mitigate operational risks, developing contingency plans as needed.
- Stay abreast of industry trends and best practices in operations management.
- Drive innovation and implement new technologies or methodologies to enhance operational efficiency.
- Prepare regular reports on operational performance for senior management.