13 Client Engagement jobs in Bahrain

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
As an
Account Management Team Lead
, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.

Key Responsibilities

• Manage critical partners with a high degree of complexity.
• Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.
• Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.
• Ongoing training and development for your team.
• Maintain granular reporting on team performance
• Set clear expectations, provide guidance, and ensure the professional development of team members.
• Develop and implement account management strategies to maximize partner success and revenue
• Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.
• Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.
• Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.
• Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.
• Prepare regular reports on team and account performance for senior management.
• Identify opportunities for process optimization and contribute to the development of best practices.
• Drive pipeline and attainment against team's goals

Qualifications

• Have a passion for sales
• 5+ years of experience, ideally in sales, account management, or related experience.
• You excel in a transactional deal cycle
• High level of ownership and dedication.
• You show creative sales tactics to engage with prospects.
• Experience using CRM (Salesforce) and Google Apps.

Additional Information
Join Our Vibrant Team at Fakhro Tower - Where Work Meets Innovation and Fun

• Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
• Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone's welcome in our inclusive environment.
• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
• Fun & Community: Our company events, cultural outings, and sports activities aren't just fun; they're a way to bond with our amazing team.
• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we've got perks that make every day better.
• Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.

• Conduct detailed virtual skin consultations and assessments for clients.
• Develop personalized skincare routines and treatment plans tailored to individual client needs and goals.
• Educate clients on product usage, ingredient benefits, and effective at-home skincare practices.
• Provide ongoing support and follow-up to clients to ensure satisfaction and progress.
• Stay up-to-date with the latest trends, technologies, and products in the beauty and wellness industry.
• Collaborate with the product development team to provide feedback on new offerings.
• Maintain accurate and confidential client records within the CRM system.
• Troubleshoot client concerns and provide solutions in a timely and professional manner.
• Contribute to the development of educational content for clients and the team.
• Potentially train and mentor junior remote aestheticians.
• Manage appointment scheduling and client communications effectively.
• Uphold the company's standards of excellence in client care and service.

• Certified Aesthetician with a minimum of 5 years of experience in a clinical or spa setting.
• In-depth knowledge of various skin types, conditions, and treatment modalities.
• Proven experience in client consultation and building rapport.
• Excellent virtual communication and interpersonal skills, with a warm and empathetic demeanor.
• Proficiency with video conferencing tools and client management software.
• Strong understanding of skincare ingredients and product formulations.
• Ability to work independently and manage time effectively in a remote environment.
• Passion for continuous learning and professional development in aesthetics.
• Discretion and ability to maintain client confidentiality.
• Strong organizational skills and attention to detail.
• A portfolio showcasing client transformations or successful treatment plans is a plus.

• Conduct in-depth virtual skin consultations and analyses.
• Develop customized skincare regimens and treatment plans tailored to individual client needs.
• Provide expert advice on non-invasive aesthetic procedures and product recommendations.
• Maintain detailed client records and track progress through secure digital platforms.
• Stay abreast of the latest advancements in aesthetic dermatology, skincare ingredients, and treatment modalities.
• Collaborate with a remote team of specialists to share insights and best practices.
• Utilize tele-health and CRM software effectively to manage client interactions and appointments.
• Achieve and maintain client satisfaction and retention goals through exceptional service.
• Assist in the development of educational content for online platforms, such as webinars and articles.

• Aesthetician license/certification from a recognized institution.
• Minimum of 5 years of experience as a Medical Aesthetician, with a strong portfolio demonstrating expertise in medical-grade skincare and treatments.
• Proven experience in client consultations and building long-term relationships.
• Excellent communication, interpersonal, and active listening skills, with the ability to convey complex information clearly and empathetically.
• Proficiency in using virtual consultation tools, CRM systems, and standard office software.
• Deep understanding of skin physiology, common dermatological conditions, and various treatment options (e.g., chemical peels, microdermabrasion, laser treatments – theoretical knowledge for remote consultation).
• A passion for beauty, wellness, and helping clients achieve their skin health goals.
• Self-motivated and able to manage time effectively in a remote work environment.
• Experience in digital marketing or social media within the beauty industry is a plus.

• Conduct comprehensive virtual skin analysis and consultations, identifying client concerns and goals.
• Develop and implement customized, evidence-based skincare treatment plans using a variety of advanced aesthetic techniques and product lines.
• Educate clients on proper skincare practices, product ingredients, and the science behind treatments.
• Maintain meticulous client records, tracking progress and adjusting treatment strategies as needed.
• Stay abreast of the latest advancements in aesthetic dermatology, cosmetic ingredients, and emerging treatment modalities.
• Provide exceptional customer service, building strong, lasting relationships with clients and fostering loyalty.
• Collaborate with the marketing team to create engaging educational content for online platforms and client newsletters.
• Process online product orders and manage client follow-ups to ensure satisfaction.
• Adhere to all professional ethical standards and company policies.

• Minimum of 5 years of experience as a licensed aesthetician with a strong focus on clinical skincare and results-driven treatments.
• Advanced certification in cosmetic dermatology, laser treatments, or chemical peels is highly desirable.
• Proven ability to conduct thorough client assessments and develop effective, personalized treatment protocols.
• Exceptional communication, interpersonal, and client relationship management skills.
• Proficiency in using virtual consultation platforms, CRM software, and standard office applications.
• Deep understanding of dermatological conditions, cosmetic science, and product formulations.
• A passion for continuous learning and professional development within the beauty and wellness industry.
• Ability to work independently and manage time effectively in a remote setting.
• Fluency in English; knowledge of other languages is a plus.

• Licensed Aesthetician with relevant certifications (e.g., CIDESCO, NVQ).
• Minimum of 4 years of experience as a practicing aesthetician.
• Proven experience in client relationship management and exceptional customer service skills.
• Proficiency in performing a wide range of advanced skincare treatments.
• Knowledge of skincare ingredients, formulations, and contraindications.
• Experience in training or mentoring junior staff is a plus.
• Strong organizational and time-management abilities.
• Excellent verbal and written communication skills.
• Ability to work effectively both independently and as part of a team in a hybrid setting.
• Familiarity with salon management software and online booking systems.