437 Client Relationship jobs in Bahrain
Client Relationship Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Serve as the primary point of contact for a portfolio of assigned clients.
- Build and maintain strong, long-lasting relationships with clients based on trust and mutual understanding.
- Understand client objectives and proactively identify ways to help them achieve success with our client's products/services.
- Regularly communicate with clients to provide updates, gather feedback, and address any concerns.
- Monitor client account health and identify potential risks or churn indicators.
- Collaborate with internal teams (sales, support, product) to ensure seamless client experience.
- Identify opportunities for account growth and present relevant solutions to clients.
- Resolve client issues efficiently and effectively, escalating when necessary.
- Conduct client review meetings and provide performance reports.
- Contribute to client retention and overall client satisfaction.
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- Minimum of 3 years of experience in account management, client relations, or a customer-facing role.
- Exceptional interpersonal and communication skills, both written and verbal.
- Proven ability to build and maintain strong client relationships.
- Strong problem-solving and negotiation skills.
- Familiarity with CRM software.
- Ability to manage multiple client accounts simultaneously.
- A proactive and results-oriented mindset.
- Excellent organizational and time management skills.
- A team player with a positive attitude.
Director- Client Relationship CCB - Bahrain
Posted 7 days ago
Job Viewed
Job Description
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.
Job Description
KEY ACCOUNTABILITIES:
Client Relationship Management & Business Development
- Originate new business opportunities with target clients across all banking products
- Articulate the value-add services/ products and distinguished qualities FAB has to offer existing and potential clients
- Work closely with all stakeholders from Head Office and the International locations to generate business leads
- Manage the daily interactions with clients and provide superior service to improve clients’ experience, grow assets and liabilities, and maximise FAB’s profitability
- Identify & develop cross selling opportunities and increase the cross-sell ratio with key clients
- Pitch, review, negotiate and conclude deals
- Play an active role in raising liabilities for the bank.
- Develop and execute Term Sheet, Information Memorandum, financial modelling, & mandate letter
- Achieve individual and team financial performance targets
- Examine & resolve credit, market, and operational risk aspects of the transactions in collaboration with products and enablement Teams
- Motivate, Develop and Coach team members
- Maintain the credit quality of the clients’ relationships within the Portfolio to an acceptable level set by the Bank’s standard
- Identify early warning signs and take immediate remedial action to mitigate any potential credit risk
- Ensure that any excesses or over limit are regularised within a reasonable time
- Ensure Account Plans are prepared and maintained for all key clients
- Ensure all clients’ files /documents are updated and well maintained
- Ensure all credit reviews are submitted on time and agreed conditions are met
- Maintain a satisfactory audit on the portfolio
- Learning & Development – Attend appropriate on and off the job training programs and ensure development and skill upgradation of team members
- Adhere to process KPI’s and, ORM, BCP & Internal Audit requirements.
- Develop a close working relationship with all departments/ sub-departments including Product partners (GCF, GTB, & Global Markets), Credit, Finance, Operations, Legal, CAD, Treasury etc which will directly contribute to the success of the overall performance of the Bank.
- Conduct analysis on clients’ financial health and needs as well as their industries/ markets on regular basis in order to identify lending, selling, and cross-selling opportunities
- Collect credit request and documents from the clients and conduct initial analysis, acquiring and evaluating new accounts, structuring credit facilities, performing credit assessment of financial statements, cash flow projections, periodic credit reviews of the existing accounts and loan documentations.
- Prepare credit memoranda and other information relevant for the credit application package of new credit applications, annual reviews, and ad-hoc applications.
- Ensure the quality of the credit portfolio is maintained by reviewing proposals and identifying and assessing all risks inherent in credit exposures.
- Identify opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.
- Follow all policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Prepare reports in a timely and accurate manner to meet FAB’s requirements, policies, and standards. And review MIS reports to keep track of performance vs. budgets
- Ensure effective cascading of the business strategy to all colleagues to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
- Work with all Bahrain and HO stakeholders to develop the strategy, business plan, and tactics with the aim of increasing the Bank’s share of the target clients’ wallet and achieving target relationship returns.
- Keep close interaction with Product teams, and other stakeholders, to maximize business opportunities with clients, and to streamline execution of deals and strategies.
- Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the Group.
- Manage P&L responsibility of the assigned portfolio, achieving targets within defined budget levels.
- Manage and ensure effective implementation of the CCB policies, procedures and controls covering all areas of assigned activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.
- Participate in the financial analysis conducted on clients and their respective industries/ markets to identify potential opportunities and risks.
- Assist the Executive Directors and Business Head in the day-to-day administrative and transactional activities to ensure continuity of work and the delivery of effective and high-quality outputs.
- Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.
Minimum Qualification:
- Bachelor’s degree in finance or related discipline.
- Professional qualification is preferred.
- At least 10 years of relevant experience in corporate and commercial banking and client relationship management with multinational banks, preferably managing a portfolio driven by assets and liabilities
- Strong knowledge of corporate and commercial banking product in general under GCF, GTB, & GM
- Knowledge of Bahrain’s banking industry.
- Extensive contacts within Bahrain for business development within Bahrain and outside.
- Proven track record of success in identifying, structuring, and delivering financing solutions to a diverse client base.
- Strong marketing, client relationship management and presentation skills.
- Ability to communicate effectively with clients and internal stakeholders.
- Awareness of market trends and dynamics.
- Experience in the entire credit process from deal acquisition up to conclusion (including documentation).
- Strong in Credit Risk and Financial Risk analysis.
- Work ethics and a passion for excellence.
- Ability to perform under pressure and within tight deadlines.
- Ability to work independently and collaboratively as a team player and highly adaptable to the changing needs of internal and external customers.
- Strong leadership skills.
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Director- Client Relationship CCB - Bahrain
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Director- Client Relationship CCB - Bahrain role at First Abu Dhabi Bank (FAB)
Director- Client Relationship CCB - BahrainJoin to apply for the Director- Client Relationship CCB - Bahrain role at First Abu Dhabi Bank (FAB)
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Company Description
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.
Company Description
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.
Job Description
KEY ACCOUNTABILITIES:
Client Relationship Management & Business Development
- Originate new business opportunities with target clients across all banking products
- Articulate the value-add services/ products and distinguished qualities FAB has to offer existing and potential clients
- Work closely with all stakeholders from Head Office and the International locations to generate business leads
- Manage the daily interactions with clients and provide superior service to improve clients’ experience, grow assets and liabilities, and maximise FAB’s profitability
- Identify & develop cross selling opportunities and increase the cross-sell ratio with key clients
- Pitch, review, negotiate and conclude deals
- Play an active role in raising liabilities for the bank.
- Develop and execute Term Sheet, Information Memorandum, financial modelling, & mandate letter
- Achieve individual and team financial performance targets
- Examine & resolve credit, market, and operational risk aspects of the transactions in collaboration with products and enablement Teams
- Motivate, Develop and Coach team members
- Maintain the credit quality of the clients’ relationships within the Portfolio to an acceptable level set by the Bank’s standard
- Identify early warning signs and take immediate remedial action to mitigate any potential credit risk
- Ensure that any excesses or over limit are regularised within a reasonable time
- Ensure Account Plans are prepared and maintained for all key clients
- Ensure all clients’ files /documents are updated and well maintained
- Ensure all credit reviews are submitted on time and agreed conditions are met
- Maintain a satisfactory audit on the portfolio
- Learning & Development – Attend appropriate on and off the job training programs and ensure development and skill upgradation of team members
- Adhere to process KPI’s and, ORM, BCP & Internal Audit requirements.
- Develop a close working relationship with all departments/ sub-departments including Product partners (GCF, GTB, & Global Markets), Credit, Finance, Operations, Legal, CAD, Treasury etc which will directly contribute to the success of the overall performance of the Bank.
- Conduct analysis on clients’ financial health and needs as well as their industries/ markets on regular basis in order to identify lending, selling, and cross-selling opportunities
- Collect credit request and documents from the clients and conduct initial analysis, acquiring and evaluating new accounts, structuring credit facilities, performing credit assessment of financial statements, cash flow projections, periodic credit reviews of the existing accounts and loan documentations.
- Prepare credit memoranda and other information relevant for the credit application package of new credit applications, annual reviews, and ad-hoc applications.
- Ensure the quality of the credit portfolio is maintained by reviewing proposals and identifying and assessing all risks inherent in credit exposures.
- Identify opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.
- Follow all policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Prepare reports in a timely and accurate manner to meet FAB’s requirements, policies, and standards. And review MIS reports to keep track of performance vs. budgets
- Ensure effective cascading of the business strategy to all colleagues to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
- Work with all Bahrain and HO stakeholders to develop the strategy, business plan, and tactics with the aim of increasing the Bank’s share of the target clients’ wallet and achieving target relationship returns.
- Keep close interaction with Product teams, and other stakeholders, to maximize business opportunities with clients, and to streamline execution of deals and strategies.
- Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the Group.
- Manage P&L responsibility of the assigned portfolio, achieving targets within defined budget levels.
- Manage and ensure effective implementation of the CCB policies, procedures and controls covering all areas of assigned activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.
- Participate in the financial analysis conducted on clients and their respective industries/ markets to identify potential opportunities and risks.
- Assist the Executive Directors and Business Head in the day-to-day administrative and transactional activities to ensure continuity of work and the delivery of effective and high-quality outputs.
- Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.
Minimum Qualification:
- Bachelor’s degree in finance or related discipline.
- Professional qualification is preferred.
- At least 10 years of relevant experience in corporate and commercial banking and client relationship management with multinational banks, preferably managing a portfolio driven by assets and liabilities
- Strong knowledge of corporate and commercial banking product in general under GCF, GTB, & GM
- Knowledge of Bahrain’s banking industry.
- Extensive contacts within Bahrain for business development within Bahrain and outside.
- Proven track record of success in identifying, structuring, and delivering financing solutions to a diverse client base.
- Strong marketing, client relationship management and presentation skills.
- Ability to communicate effectively with clients and internal stakeholders.
- Awareness of market trends and dynamics.
- Experience in the entire credit process from deal acquisition up to conclusion (including documentation).
- Strong in Credit Risk and Financial Risk analysis.
- Work ethics and a passion for excellence.
- Ability to perform under pressure and within tight deadlines.
- Ability to work independently and collaboratively as a team player and highly adaptable to the changing needs of internal and external customers.
- Strong leadership skills.
Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Business Development and Sales
- Industries Banking
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#J-18808-LjbffrBusiness Development
Posted today
Job Viewed
Job Description
- Identify and develop new business opportunities to drive company growth.
- Conduct market research and analysis to identify potential clients and industries.
- Prepare and deliver engaging presentations to showcase our products and services.
- Collaborate with cross-functional teams to develop and write technical proposals.
**Requirements**:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in business development, sales, or a similar role.
- Strong communication and interpersonal skills.
- Excellent presentation skills.
- Proficiency in writing technical proposals
- Fluent in Arabic & English.
Business Development Manager
Posted today
Job Viewed
Job Description
Business Development Manager
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning . DHL has an opening for a Business Development Manager in Bahrain.
Join us in connecting people and improving lives!
In this Business Development Manager position
- Contribute to developing the business development strategy considering business strategy, financial objectives, Group guidelines and policies
- Draft business development plans and budgets including account management approach and account plans for assigned geographic region
- Monitor revenue generation, profit/ expense objectives and coordinate market and customer growth and retention rate
- Plan and ensure new business development initiatives/ operations and maximize exposure for DHL amongst targeted prospects
- Lead sales team to initiate and establish relationships with targeted prospects
- Deliver market studies and feasibility studies to assess market potential
- Prospect new business development opportunities through market research, developing marketing initiatives, etc.
- Explore business development opportunities with government authorities and relevant parties
- Identify, pursue and acquire profitable business relationships with key customers
- Develop major leads, conduct pre-proposal visitations and assist technical staff with proposal preparation
- Lead negotiations to obtain new customers and support team in difficult negotiations to secure critical sales
- Discuss with peers to communicate sales problems, business observations, prospect feedback, etc.
- Understand key trends and developments impacting business and identify change needs in business development plans
- Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined
- Convince external parties such as skeptical clients, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory
- Supervise team for achievement of goals by assigning work, timelines, reviewing output and supporting performance management
- Support to recruit, motivate, develop and coach team members
Now, here is what we need from you!
Education Level |
Bachelors Degree |
Experience Level |
more than 6 years |
We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at
OurTOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry,when people think of forwarding; we want them to think DGF because we have:
- Thelargest global network with more than 30,000 passionate employees
- The mostefficient processes andfastest response times
- Thebest solutions andbest customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
#LI-MEA
#J-18808-LjbffrBusiness Development Executive
Posted today
Job Viewed
Job Description
Job ID: 162648
Department: Commercial / Business Development
Venue: Exhibition World Bahrain
About The Role
ASM Global teams across the world are innate problem solvers and people who thrive on the excitement of developing events that create opportunity and connection. We are meticulous planners, innovative thinkers, relationship specialists and acutely experienced business leaders who love what they do.
At ASM Global, we love events, it's what we do. It's a part of our DNA and what drives us.
This role will involve conducting market research to stay updated on industry trends and assist in improving or upgrading the existing EWB services.
About You
Everyday our people are responsible for delivering extraordinary experiences for every guest who walks through our doors.
You will have a shared values and people-centric mind set and genuinely want to make a difference. That's what makes you stand out from the crowd and why we want to meet with you.
You will be a dynamic and results-driven Business Development Executive to identify new business opportunities, build client relationships, and drive growth.
About The Venue
Inaugurated in November 2022 and owned by the Bahrain Tourism and Exhibitions Authority (BTEA), Exhibition World Bahrain (EWB) is the World’s Leading New Exhibition and Convention for 2023, the Middle East's Leading Large-Scale Wedding Venue 2024 and the newest MICE venue in the Middle East. The venue offers a wide range and variety of leasable spaces for all types of events of all sizes, from large conventions and exhibitions to conferences and meetings, live entertainment performances, large weddings, galas, celebrations, corporate functions and more.
In addition to 10 large Exhibition Halls, EWB’s Convention Centre features a Grand Hall and an adjacent Meeting Hub of 19 meeting rooms of varying sizes. Its extensive capacity enables it to host several events and exhibitions simultaneously.
The new Exhibition World Bahrain will be the largest venue of its kind in the Middle East, offering 95,000 sqm of exhibition space over 10 halls, a 4,000-seat tiered auditorium, 95 meeting rooms, Royal & VIP Majlis, supported by event organisers' offices and a 250-seat capacity restaurant.
About The Company
ASM Global is the world's leading producer of entertainment experiences. It is the global leader in venue and event strategy and management - delivering locally tailored solutions and cutting-edge technologies to maximise the guest experience. The company's elite venue network spans five continents, with a portfolio of more than 350 of the world's most prestigious arenas, stadiums, performing arts venues, and convention and exhibition centres, including Exhibition World Bahrain; Moscone Center San Francisco; ICC Sydney Australia; Olympia London; Coca-Cola Arena, Dubai, RAC Arena, Perth, Australia; Cairns Convention Centre, Cairns, Australia and Brisbane Convention and Exhibition Centre, Brisbane, Australia.
ASM Global has always had a bold vision to be a true employer of choice, great place to work and a company that provides long term careers and development opportunities.
Working in the venue and event industry means supporting the delivery of events across our event calendar. This means that weekend, evening and public holiday work will be required.
We have lodged this role on our own site as we are managing this project directly. No recruitment agencies please.
#J-18808-LjbffrBusiness Development Executive
Posted 11 days ago
Job Viewed
Job Description
We’re Hiring! Business Development Executive – Recruitment Industry | GCC
Are you a dynamic and results-driven Business Development Executive with experience in the GCC recruitment industry ? Do you have a passion for building strong client relationships, driving sales, and expanding business opportunities ? If yes, we want to hear from you!
Role: Business Development Executive – Recruitment Services
Location: Bahrain
Industry: Recruitment & Talent Acquisition
Identify and develop new business opportunities within the GCC market.
Build and maintain relationships with clients, HR leaders, and decision-makers .
Drive sales growth by promoting recruitment solutions tailored to client needs.
Negotiate and close deals while ensuring long-term partnerships .
Stay updated on market trends, competitor activities, and hiring needs across industries.
2+ years of experience in business development within the recruitment industry in the GCC .
Strong networking, negotiation, and sales skills .
Proven ability to achieve sales targets and revenue growth .
Knowledge of recruitment trends, hiring practices, and industry demands .
Excellent communication and client management skills .
Interested? Apply now or tag someone who would be a great fit! #BusinessDevelopment #Hiring #Recruitment #GCCJobs #TalentAcquisition #Sales #BDM
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Business Development Manager
Posted 11 days ago
Job Viewed
Job Description
We’re hiring a Business Development Manager for a fast-growing logistics and supply chain company. This role will focus on winning new clients, managing key accounts, and closing large commercial deals across the GCC.
Responsibilities:
• Drive lead generation and convert to business wins
• Present tailored logistics solutions to clients
• Build long-term relationships
• Analyze financial and operational data for proposals
Requirements:
• Strong B2B sales background in logistics/freight
• Confident in cold outreach and CRM systems (HubSpot)
• Proven record in closing high-value contracts
• Fluent in English (Arabic a plus)
This is a confidential search conducted by JOH Partners . Interested candidates should apply directly to our team for a confidential discussion.
#J-18808-LjbffrBusiness Development Manager
Posted 11 days ago
Job Viewed
Job Description
- Acquire new clients – Make cold calls on potential clients or follow up leads; Ascertain their requirements; Collect proposals and other underwriting information; Arrange for quotations from insurance companies; Submit and Present quotations to clients; Obtain acceptance from clients and arrange immediate confirmation from insurance companies; Follow up to obtain policy documents from insurance companies; Arrange delivery of completed documents and collect payment if not already collected; Accept full responsibility for collections and ensure no default occurs.
- If quotation is unsuccessful, ascertain reasons and diarize for another attempt later or at next renewal;
- Policy Renewals – Ensure timely and successful renewal of existing policies;
- Client Retention and servicing of existing FIS clients allocated to him/her;
- Assist clients with their claims, if required;
- Contact client’s weekly/monthly to fulfill their other insurance needs;
- Obtain and transmit feedback from clients and market information to General Manager;
- Improve insurance knowledge by reading and discussion so as to provide better service to clients;
- Participate fully in all team and company activities;
- Any other task or function required or assigned by the management/directors.
Minimum Qualifications and Experience:
- Minimum Bachelor’s Degree in any branch
- Minimum 3-5 years of industry experience with insurance companies and/or brokers
- Proven presentation and proposal skills
- Strong Technical Skills in insurance products.
- A proactive approach to market research and client engagement.
- Excellent negotiation skills to close deals successfully.
- Interpersonal and customer-facing skills
- Ability to build strong business relations
- Familiarity with business software such as Microsoft Office, Excel, PowerPoint. CRM knowledge is a plus
- Self-motivated with the Initiative to self-learn and develop in a growing company
Licensed & Regulated by Central Bank of Bahrain as Insurance & Reinsurance Broker.
#J-18808-LjbffrBusiness Development Executive
Posted 11 days ago
Job Viewed
Job Description
BS in Communications, Marketing, Business, New Media, or Public Relations
We are looking for: Business Development Executive Position Summary:The Business Development Executive is responsible for overseeing the process of business development within the company to promote its Products & services. This includes working closely with other company executives and management team, meeting with potential business partners and maintaining existing client relationships and monitoring market trends.
Work Experience:- Must have a solid experience working in creative agencies/advertising agencies/printing presses/designing firms.
- Must have high business development, customer service, communication skills.
- Must have a BS in Communications, Marketing, Business, New Media, or Public Relations.
- Must speak both Arabic & English languages
- Attracting new clients by innovating and overseeing the sales process for the business and identifying and researching opportunities that come up in new and existing markets.
- Communicating with clients to understand their needs and offering solutions to their problems and developing customized proposals, strategies, and presentations to satisfy the clients’ specific business needs.
- Creating positive, long-lasting relationships with current and potential clients and ensuring excellent customer service through regular client follow up and developing trusted relationship with key decision makers.
- Owning the sales lifecycle from prospecting to implementation and managing virtual and in-person sales meetings, and to coordinate with the managers of the Studio/New Media/Production to receive the completed tasks/jobs/projects and submit to the clients and to follow-up with the clients to get feedback and modifications if required, until projects completion.
- To insure all the information of the projects of the clients are kept in a systematic manner and updated frequently and coordinated properly with the concerned parties.