31 Client Relationship Management jobs in Manama

BS in Communications, Marketing, Business, New Media, or Public Relations

The Business Development Executive is responsible for overseeing the process of business development within the company to promote its Products & services. This includes working closely with other company executives and management team, meeting with potential business partners and maintaining existing client relationships and monitoring market trends.

• Must have a solid experience working in creative agencies/advertising agencies/printing presses/designing firms.
• Must have high business development, customer service, communication skills.
• Must have a BS in Communications, Marketing, Business, New Media, or Public Relations.
• Must speak both Arabic & English languages

• Attracting new clients by innovating and overseeing the sales process for the business and identifying and researching opportunities that come up in new and existing markets.
• Communicating with clients to understand their needs and offering solutions to their problems and developing customized proposals, strategies, and presentations to satisfy the clients’ specific business needs.
• Creating positive, long-lasting relationships with current and potential clients and ensuring excellent customer service through regular client follow up and developing trusted relationship with key decision makers.
• Owning the sales lifecycle from prospecting to implementation and managing virtual and in-person sales meetings, and to coordinate with the managers of the Studio/New Media/Production to receive the completed tasks/jobs/projects and submit to the clients and to follow-up with the clients to get feedback and modifications if required, until projects completion.
• To insure all the information of the projects of the clients are kept in a systematic manner and updated frequently and coordinated properly with the concerned parties.

Our client is wishing to recruit an experienced Business Development Manager to support the firm’s business development activities across Bahrain and across key sectors in line with the firm’s strategy.

Responsibilities

Strategy and business planning

• Support the team in Manama with their business plans and execution of these plans.
• Support the assigned key sector groups with their business plans and execution of these plans.
• Keep track of progress of business plans and BD activities.

Analysis and research

• Actively develop and maintain a deep understanding of the Manama's office’s clients and market through extensive internal and external research.
• Monitor, analyse and communicate market, industry and competitive trends
• Monitor, analyse and communicate market, industry and competitive trends for the assigned sector group.

New business and client development

• Work together with Partners and Senior Associates to win new work.
• Work together with sector heads and Key Client Partners to win new work.
• Draft proposals and responses to RFPs and formal tenders

New business and client development

• Work together with Partners and Senior Associates to win new work.
• Work together with sector heads and Key Client Partners to win new work.
• Draft proposals and responses to RFPs and formal tenders
• Assist with the execution of the Key Client Programme
• Build and maintain relationships with the firm’s referral network
• Attend relevant industry and networking events.

Profile raising

• Work closely with the marketing team to implement marketing activities in line with business plans and the firm’s strategy, including profile raising of Manama's office as well as individuals (partners) within that office and for the assigned sector.
• Draft directory submissions and sit in with directory interviews.
• Initiate and attend key industry events and actively look out for new work.

Training and mentoring

• Provide training to fee earners on various business development activities and opportunities.
• Mentor team members and help others to be successful in their roles.

Requirements:

• Bachelor degree, preferably in Business Administration, marketing, law or journalism (or equivalent).
• Excellent (English) written and verbal communication.
• Good communication skills with an ability to “think on your feet”
• Meticulous attention to detail with a pro-active, ‘can do’ attitude.
• Ability to be creative and think outside the box.
• Ability to prioritise tasks and responsibilities on a daily basis.
• Able to remain focused and effective under pressure.
• Enthusiastic team player.
• Flexible, dependable attitude as there will be a requirement to work outside of office hours and to support the wider team as and when required.
• All basic Microsoft Office skills, such as Word, Excel and PowerPoint.
• Understanding of legal services would be advantageous but not essential.

We are seeking a highly motivated and experienced Bahraini female candidate for the position of Senior Manager of Business Development. The ideal candidate should have a minimum of 4-5 years of proven expertise in the GCC Recruitment/Staffing Industry or relevant service sectors such as Hospitals, Hotels, Job Portals, Telecom, Insurance, Banking, Oil & Gas, and Construction Business Services, with a specific focus on B2B sales.

Key Responsibilities:

• Business Development Strategy: Develop and implement strategic plans to drive business growth within the GCC region. Identify and capitalize on opportunities to expand our client base and enhance revenue streams.
• Client Relationship Management: Cultivate and nurture strong relationships with existing clients while actively pursuing new business opportunities. Serve as the primary point of contact for client inquiries, ensuring prompt and effective resolution of issues.
• Market Analysis: Conduct comprehensive market research and analysis to identify market trends, competitor strategies, and potential areas for business development. Utilize insights to devise targeted sales strategies and initiatives.
• Sales Performance: Achieve or exceed sales targets through proactive prospecting, networking, and relationship-building activities. Develop compelling sales presentations and proposals tailored to the unique needs of prospective clients.
• Cross-functional Collaboration: Collaborate closely with internal teams, including Marketing, Operations, and Finance, to ensure alignment of business development initiatives with overall company objectives. Provide valuable input to product development and marketing strategies based on client feedback and market insights.

Requirements:

• Bahraini female candidate with a Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.
• Proven track record of success in B2B sales within the GCC Recruitment/Staffing Industry or relevant service sectors.
• In-depth understanding of the Bahraini and GCC market dynamics, including regulatory frameworks, cultural nuances, and business practices.
• Exceptional communication and interpersonal skills, with the ability to build rapport and influence key stakeholders effectively.
• Strong analytical skills and business acumen, with the ability to translate data into actionable insights.
• Demonstrated leadership abilities and experience in managing sales teams or projects.
• Fluency in English is required. Proficiency in Arabic is highly desirable.

If you are a dynamic and driven Bahraini female candidate with a passion for business development and a proven track record of success in B2B sales, we invite you to join our team. Please submit your resume and a cover letter highlighting your relevant experience and accomplishments.

Purpose of Job:

The Business Development Executive is responsible for overseeing the process of business development within the company to promote its products & services. This includes working closely with other company executives and management team, meeting with potential business partners, maintaining existing client relationships, and monitoring market trends.

Duties and Responsibilities:

1. Attracting new clients by innovating and overseeing the sales process for the business and identifying and researching opportunities in new and existing markets.
2. Communicating with clients to understand their needs, offering solutions to their problems, and developing customized proposals, strategies, and presentations to satisfy their specific business needs.
3. Creating positive, long-lasting relationships with current and potential clients, ensuring excellent customer service through regular follow-up, and developing trusted relationships with key decision-makers.
4. Owning the sales lifecycle from prospecting to implementation, managing virtual and in-person sales meetings, coordinating with managers of the Studio/New Media/Production to receive completed tasks/jobs/projects, and submitting them to clients, followed by feedback and modifications until project completion.
5. Ensuring all client project information is systematically stored, frequently updated, and properly coordinated with concerned parties.

Job Requirements:

• Arabic / English speaker.
• Must have solid experience working in creative agencies, advertising agencies, printing presses, or designing firms.
• Must possess strong business development, customer service, and communication skills.
• Must have a BS degree in Communications, Marketing, Business, New Media, or Public Relations.

Sales / Business Development Executive
Segment Arabia W.L.L., Bahrain

Graduate with Good knowledge of hardware, electrical, and mechanical products.

Our company is seeking an experienced sales executive to join our trading business. The ideal candidate should have good knowledge of hardware, electrical, and mechanical products. They should also have good networking capabilities with a good number of regular customers. Good communication skills and computer knowledge are also required.

Responsibilities:

1. Develop and maintain relationships with existing customers.
2. Identify and develop new business opportunities.
3. Meet or exceed sales targets.
4. Provide excellent customer service.
5. Prepare and deliver presentations to clients.
6. Negotiate contracts with clients.

Requirements:

• Proven experience as a sales executive or relevant role.
• Good knowledge of hardware, electrical, and mechanical products.
• Good networking capabilities with a good amount of regular customers.
• Good communication skills.
• Computer knowledge.

The Business Development Associate plays a key role in supporting, identifying, and cultivating new business opportunities. You will work closely with the sales team to contribute to the company’s growth by executing strategies that produce measurable results.

1. Product Demonstrations:
   Conduct demo calls and product walkthroughs, showcasing our Digital Risk Protection (DRP) solutions.
2. Prospect Engagement:
   Proactively engage with prospective clients through various channels, qualify leads, nurture relationships, and see potential opportunities to closure.
3. Outbound Sales Execution:
   Implement outbound strategies and tactics to identify market opportunities and drive new business in assigned geographies.

Candidates selected for an interview should be well-prepared, having researched the company. Demonstrating an understanding of the role’s responsibilities and how your skills may add value will be highly beneficial.

The ideal candidate will have between 2-4 years of experience. Prior experience in B2B sales is preferred. Experience with security technologies is a plus. A bachelor’s degree in business, management, or IT is preferred.

• Ability to learn and embrace new skills quickly
• Ability to deliver presentations
• Understanding of the B2B sales process and negotiation
• Excellent verbal and written communication skills
• High level of discipline (efficiency, accuracy, and attention to detail)