1 116 Client Support jobs in Bahrain
Help Desk Specialist
Posted today
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Job Description
HELP DESK Specialist
Job Description
- Provide administrative support for Microsoft Windows Servers within the SIU & PP Data Centre.
- Manage and maintain Microsoft Domain Controller & Exchange environments.
- Administer Microsoft 365 services and user accounts.
- Diagnose and troubleshoot server-related issues.
- Oversee and manage server backup solutions.
- Administer Traps Antivirus and ensure endpoint security.
- Coordinate with local vendors for IT equipment procurement as needed.
- Follow up with vendors to resolve hardware issues and ensure timely delivery and service level compliance.
- Conduct regular assessments of server configurations, performance, and security posture.
- Manage network devices, Routers and Switches.
- Maintain and support Access Control Systems.
- Manage and troubleshoot CCTV systems and IP cameras.
- Configure and deploy servers as required.
- Apply system updates, security patches, and service packs consistently.
- Maintain licenses, and hardware warranty records.
- Handle Exchange server configuration, monitor queue sizes, resource usage, Active Directory settings, DHCP,
Domain Controller setups, and analyzing server logs.
- Maintain UPS systems for power continuity.
- Identify and mitigate single points of failure within the infrastructure.
Kingdom of Bahrain الـبـحـــريــن مـمــلـكــة
النيـــابـــة الــعــامـــة Prosecution Public
- Monitor system capacity and performance to preempt potential issues.
- Verify proper operation of the tape library for data backup.
- Ensure reliable configuration and operation of all IT hardware and software systems.
- Keep internal IT infrastructure current and secure.
- Install new systems and perform upgrades based on organizational needs.
- Maintain up-to-date network security measures including antivirus, firewalls, and patch management.
- Oversee data storage solutions and implement reliable backup and recovery procedures.
- Maintain uninterrupted operations of all SIU servers, routers, switches, and IP telephony systems.
- Handle daily end-user support requests and technical issues.
- Ensure continuous functionality of the NVR system and IP cameras.
- Troubleshoot and maintain network equipment and connected peripherals.
- Apply the latest security and firmware updates.
- Monitor server logs and responds proactively to performance issues.
- Set up and manage user accounts within Active Directory.
- Troubleshoot hardware and software problems, prioritize incidents, and document resolutions.
- Manage and support file server shares and access permissions.
- Perform administrative tasks such as user and group management, security policy enforcement, group policy
management, print services, and monitoring system logs.
- Monitor the health of data center infrastructure using monitoring tools and address hardware issues
promptly; assist with server provisioning and maintenance.
- Support internal infrastructure, including desktops, laptops, servers, printers, firewalls, phones, and ensure
proper functioning of internet, intranet, LANs, WANs, and network segments.
- Conduct routine system audits, including regular backups and security reviews.
Job Type: Full-time
Help Desk Specialist
Posted today
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Job Description
About the Role:
We are seeking a highly skilled Help Desk Specialist to join our IT team. The ideal candidate will be responsible for managing and supporting the company's IT infrastructure, including desktops, servers, and computer peripherals. This role requires strong technical expertise, problem-solving skills, and the ability to ensure uninterrupted operations of critical systems.
Key Responsibilities:
- Provide administrative support for Microsoft Windows Servers within the Data Centre.
- Manage Microsoft Domain Controller, Exchange, and Microsoft 365 services.
- Diagnose and troubleshoot server, network, and end-user issues.
- Administer endpoint security, antivirus, firewalls, and patch management.
- Manage routers, switches, IP telephony, and access control systems.
- Oversee and maintain CCTV, NVR systems, and IP cameras.
- Configure, deploy, and maintain servers; apply updates and security patches.
- Handle data backup and recovery solutions, including tape library verification.
- Manage Active Directory accounts, file shares, permissions, and group policies.
- Maintain IT asset records, licenses, and hardware warranty details.
- Provide daily user support for desktops, laptops, printers, phones, and networks.
- Conduct routine system audits, backups, and security reviews.
- Coordinate with vendors for IT equipment procurement and hardware issue resolution.
Requirements:
- Proven experience in IT support, system administration, and network management.
- Strong knowledge of Microsoft Windows Server, Active Directory, Exchange, and Microsoft 365.
- Experience with routers, switches, firewalls, and network troubleshooting.
- Hands-on experience with CCTV, IP cameras, and access control systems.
- Knowledge of server backups, security, and performance monitoring.
- Excellent problem-solving skills and ability to prioritize incidents.
- Strong communication and vendor management skills.
Job Type: Full-time
Pay: BD BD per month
IT Help Desk Support
Posted today
Job Viewed
Job Description
استخدم الذكاء الاصطناعي لتقييم مدى ملاءمتك وتلقي مشورة مستندة إلى الذكاء الاصطناعي حول هذه الوظيفة وميزات حصرية أخرى.
نوع التوظيف- دوام كامل
- تكنولوجيا المعلومات
- الخدمات والاستشارات في مجال تكنولوجيا المعلومات
تزيد الترشيحات من فرصك في الوصول لمقابلة الوظيفة في شركة VAM Systems إلى الضعف.
احصل على إشعارات عندما يتم نشر وظيفة جديدة.
نكشف عن معرفة المجتمعات بشكل جديد. يضيف الخبراء بيانات مباشرة في كل مقال بدأ بمساعدة الذكاء الاصطناعي.
#J-18808-LjbffrIT Help Desk Specialist
Posted today
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Company Description
Tech Bay IT Solutions is your trusted partner for comprehensive IT services, delivering tailored solutions to meet the evolving needs of your business. Our skilled team and innovative mindset ensure seamless IT operations, advanced security, and optimized efficiency—allowing you to focus on achieving your core objectives. We specialize in workflow automation, AI-driven solutions, Fawateer EFTS integration, and Customer Relationship Management (CRM), among others. Whether you're looking to streamline operations or embrace smart technologies, Tech Bay provides the necessary tools and support.
Role Description
This is a full-time, on-site role for an IT Help Desk Specialist located in Manama. The IT Help Desk Specialist will be responsible for providing technical support to users, troubleshooting hardware and software issues, managing network administration tasks, ensuring network security, and delivering excellent customer service. Daily tasks will include responding to and resolving support tickets, configuring and maintaining computer systems, and assisting with IT-related projects.
- Provide administrative support for Microsoft Windows Servers, Domain Controller, Exchange, and Microsoft 365.
- Diagnose, troubleshoot, and resolve server, network, and end-user issues.
- Manage backups, data recovery, and ensure endpoint security (Antivirus, firewalls, patch management).
- Administer Active Directory, user accounts, group policies, and security policies.
- Configure, deploy, and maintain servers, routers, switches, IP telephony systems, and access control systems.
- Support and maintain CCTV systems, NVRs, IP cameras, UPS, and other IT hardware.
- Monitor server capacity, performance, and logs to proactively address issues.
- Maintain licenses, warranty records, and coordinate with vendors for procurement and service compliance.
- Perform system updates, security patches, audits, and ensure infrastructure reliability and security.
- Support internal IT infrastructure including desktops, laptops, printers, and network connectivity (LAN/WAN).
- Document incidents, resolutions, and maintain up-to-date network/security measures.
Qualifications & Skills:
- Education:
Bachelor's degree in Computer Science, IT, or related field. Relevant certifications are a plus. - Experience:
Minimum
4 years
in IT infrastructure, server administration, and network support. - Technical Skills:
Windows Server, Active Directory, Exchange, Microsoft 365
. - Server setup, backups, security patches, and troubleshooting.
- Routers, switches, LAN/WAN, firewalls, endpoint security (Antivirus/Traps).
- CCTV, NVR, IP telephony, access control, UPS, and storage solutions.
- Other Skills:
Vendor coordination, incident management, documentation, and network security awareness.
IT Help Desk Support
Posted today
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Job Description
Job Description
VAM Systems
is currently looking for
Helpdesk Technicians
for our
Bahrain
operations with the following skillsets & terms and conditions:
Required Skills:
- Technicians that can support and solve IT issues remotely and on site
- Must be Fluent in Arab and English.
Terms and conditions
Joining time frame: days)
IT Help Desk Specialist
Posted today
Job Viewed
Job Description
About the Role
Provide technical support and ensure smooth IT operations across desktops, servers, networks, and peripherals.
Key Responsibilities
- L1/L2 support (desktops, laptops, printers, peripherals)
- Administer Windows Servers, Active Directory, Exchange
- Manage Microsoft 365 accounts/services
- Perform updates, patching, and backups
- Configure/support routers, switches, basic network services
- Troubleshoot & maintain CCTV, access control, NVR/IP cameras
- Monitor performance/logs and act proactively
- Maintain endpoint protection/AV and general IT security
- Coordinate with vendors (procurement, warranty, repairs)
- Document issues, resolutions, and service records
Qualifications & Skills
- Bachelors in CS/CE or related field
- 2–4 years in IT support/helpdesk
- Hands-on with AD, Exchange, M365, Windows Servers
- Basic networking (routers, switches, DHCP, DNS)
- Experience with CCTV/access control is a plus
- Familiar with endpoint security and patching
- Strong troubleshooting & communication
- Certifications (Azure Admin, CompTIA, CCNA) are a plus
How to Apply
Send CV + certificates to
with subject:
IT Help Desk Specialist
.
Client Relationship Manager - Technical Support
Posted 13 days ago
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Remote Technical Support Specialist - Global Client Services
Posted today
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Job Description
Responsibilities:
- Provide first-line technical support to customers via various channels, including email, live chat, and phone.
- Diagnose, troubleshoot, and resolve software and hardware issues reported by users.
- Escalate complex technical problems to higher-level support teams when necessary, providing detailed documentation.
- Guide customers through step-by-step solutions, ensuring clear and concise communication.
- Document all support interactions, resolutions, and customer feedback in the CRM system.
- Contribute to the knowledge base by creating and updating support articles and FAQs.
- Identify recurring issues and provide feedback to the product development team for continuous improvement.
- Proactively monitor customer accounts and system performance to anticipate potential problems.
- Assist with user training and onboarding for new clients.
- Maintain a high level of customer satisfaction by delivering exceptional support experiences.
- Participate in team meetings and training sessions to stay updated on product features and support procedures.
- Proven experience in a technical support or helpdesk role (minimum 2 years preferred).
- Strong understanding of common operating systems (Windows, macOS, Linux) and networking concepts.
- Familiarity with CRM software and ticketing systems (e.g., Zendesk, ServiceNow).
- Excellent troubleshooting and diagnostic skills.
- Exceptional written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
- Ability to work independently and manage time effectively in a remote environment.
- Patience, empathy, and a genuine desire to help customers.
- Experience supporting SaaS products is a significant advantage.
- Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience.
- Ability to work flexible hours to cover different time zones may be required.
Team Lead Account Management
Posted today
Job Viewed
Job Description
talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
As an
Account Management Team Lead
, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.
Key Responsibilities
- Manage critical partners with a high degree of complexity.
- Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.
- Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.
- Ongoing training and development for your team.
- Maintain granular reporting on team performance
- Set clear expectations, provide guidance, and ensure the professional development of team members.
- Develop and implement account management strategies to maximize partner success and revenue
- Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.
- Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.
- Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.
- Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.
- Prepare regular reports on team and account performance for senior management.
- Identify opportunities for process optimization and contribute to the development of best practices.
- Drive pipeline and attainment against team's goals
Qualifications
- Have a passion for sales
- 5+ years of experience, ideally in sales, account management, or related experience.
- You excel in a transactional deal cycle
- High level of ownership and dedication.
- You show creative sales tactics to engage with prospects.
- Experience using CRM (Salesforce) and Google Apps.
Additional Information
Join Our Vibrant Team at Fakhro Tower - Where Work Meets Innovation and Fun
- Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
- Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone's welcome in our inclusive environment.
- Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
- Fun & Community: Our company events, cultural outings, and sports activities aren't just fun; they're a way to bond with our amazing team.
- Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we've got perks that make every day better.
- Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.
Team Lead Account Management - Bahrain
Posted 25 days ago
Job Viewed
Job Description
Overview
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
As an Account Management Team Lead , you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.
Responsibilities- Manage critical partners with a high degree of complexity.
- Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.
- Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.
- Ongoing training and development for your team.
- Maintain granular reporting on team performance
- Set clear expectations, provide guidance, and ensure the professional development of team members.
- Develop and implement account management strategies to maximize partner success and revenue
- Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.
- Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.
- Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.
- Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.
- Prepare regular reports on team and account performance for senior management.
- Identify opportunities for process optimization and contribute to the development of best practices.
- Drive pipeline and attainment against team’s goals.
- Have a passion for sales
- 5+ years of experience, ideally in sales, account management, or related experience.
- You excel in a transactional deal cycle
- High level of ownership and dedication.
- You show creative sales tactics to engage with prospects.
- Experience using CRM (Salesforce) and Google Apps.
- Join Our Vibrant Team at Fakhro Tower - Where Work Meets Innovation and Fun!
- Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
- Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.
- Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
- Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.
- Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.
- Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.