66 Concierge jobs in Bahrain
Concierge
Manama, Capital
Reef Island
Posted today
Job Viewed
Job Description
To provide Concierge Duties to all residents and visitors in the building(s) to which they are allocated.
1. To carry out any duties which deems necessary in order to maintain the security & safety of all persons in the building to which they are allocated.
2. To act as a point of contact for all residents in their building in conjunction with Help Desk and Security Management.
3. To ensure that nothing detrimental to, or in contravention of, the policies agreed by management, is allowed to take place at their place of duty.
4. Understand, comply with and enforce any procedures detailed in the Concierge Procedures.
5. Report all faults to the Help Desk in working hours or out of hours in accordance with the supplied call out list.
6. Understand & operate the building fire alarm systems.
7. Ensure that all fire escapes are clear of obstruction and are fully accessible.
8. Ensure that all firefighting equipment is serviceable and fully accessible.
9. Ensure that lift breakdowns are dealt with quickly in accordance with the Concierge Procedures.
10. Control car parking in the external & internal car parks as well as on the road adjacent to their building.
11. Ensure the security of all building doors.
12. Manage the building keys and ensure that they are only signed out to authorized personnel.
13. Ensure that there are no security or safety issues outstanding in any part of their building or its immediate area including the boardwalk.
14. Assist residents as much as possible without contravening Concierge Procedures.
15. Communicate with residents in the event of visitors arriving for them.
16. Communicate effectively using telephone & radio and also by means of written reports.
**Daily Routine Cleaning Work of The Building**
17. Floor Buffing of the Service Corridor, Reception Lobby & Entrance (Mainly all Ground Floor and Entrance spaces for the buildings)
**Common areas**:
- Dusting, buffing and corners vacuuming**.**
18. Undertake any other duties as appropriate within their job purpose, as required by their department head from time to time.
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
1. To carry out any duties which deems necessary in order to maintain the security & safety of all persons in the building to which they are allocated.
2. To act as a point of contact for all residents in their building in conjunction with Help Desk and Security Management.
3. To ensure that nothing detrimental to, or in contravention of, the policies agreed by management, is allowed to take place at their place of duty.
4. Understand, comply with and enforce any procedures detailed in the Concierge Procedures.
5. Report all faults to the Help Desk in working hours or out of hours in accordance with the supplied call out list.
6. Understand & operate the building fire alarm systems.
7. Ensure that all fire escapes are clear of obstruction and are fully accessible.
8. Ensure that all firefighting equipment is serviceable and fully accessible.
9. Ensure that lift breakdowns are dealt with quickly in accordance with the Concierge Procedures.
10. Control car parking in the external & internal car parks as well as on the road adjacent to their building.
11. Ensure the security of all building doors.
12. Manage the building keys and ensure that they are only signed out to authorized personnel.
13. Ensure that there are no security or safety issues outstanding in any part of their building or its immediate area including the boardwalk.
14. Assist residents as much as possible without contravening Concierge Procedures.
15. Communicate with residents in the event of visitors arriving for them.
16. Communicate effectively using telephone & radio and also by means of written reports.
**Daily Routine Cleaning Work of The Building**
17. Floor Buffing of the Service Corridor, Reception Lobby & Entrance (Mainly all Ground Floor and Entrance spaces for the buildings)
**Common areas**:
- Dusting, buffing and corners vacuuming**.**
18. Undertake any other duties as appropriate within their job purpose, as required by their department head from time to time.
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
0
Concierge
Manama, Capital
Hilton
Posted today
Job Viewed
Job Description
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?**
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
- Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
- Process and deliver messages for Guests
- Deliver and safely storage Guest luggage
- Stay current with all hotel services as well as daily VIP requests and special events
- Ensure orderliness and safety guidelines around the lobby and front door areas
- Provide support to Management as required, in cases of emergency
- Project a professional manner with an emphasis on hospitality and Guest service
- Maintain a clean, healthy, and safety working area
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a variety of different work situations
- Ability to work on your own and as part of a team
- Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience working in Concierge in a hotel environment
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**What will I be doing?**
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
- Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
- Process and deliver messages for Guests
- Deliver and safely storage Guest luggage
- Stay current with all hotel services as well as daily VIP requests and special events
- Ensure orderliness and safety guidelines around the lobby and front door areas
- Provide support to Management as required, in cases of emergency
- Project a professional manner with an emphasis on hospitality and Guest service
- Maintain a clean, healthy, and safety working area
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a variety of different work situations
- Ability to work on your own and as part of a team
- Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience working in Concierge in a hotel environment
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This advertiser has chosen not to accept applicants from your region.
1
Concierge Manager/head Concierge
Manama, Capital
Hilton
Posted today
Job Viewed
Job Description
A Concierge Manager/Head Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.
**What will I be doing?**
As a Concierge Manager/Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Concierge Manager/Head Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Supervise daily Concierge operations
- Set Departmental objectives, work schedules, budgets, policies and procedures
- Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area
- Maximise Sales revenues through up-selling and marketing programmes
- Monitor Guest satisfaction reports and implement actions to improve results
- Maintain good communication and working relationships with all hotel areas
- Project a professional manner with an emphasis on hospitality and Guest service
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Attend Front of House/Hotel meetings, as required
**What are we looking for?**
Concierge Manager/Head Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A degree or diploma in Hotel Management or equivalent
- Front Office supervisory experience in the hotel, leisure or retail sector
- Possess strong commercial awareness and Sales capabilities
- Excellent leadership skills, inter-personal and communication skills
- A passion for delivering exceptional levels of guest service
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience working as a Concierge Supervisor or Head Concierge in a hotel environment
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**What will I be doing?**
As a Concierge Manager/Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Concierge Manager/Head Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Supervise daily Concierge operations
- Set Departmental objectives, work schedules, budgets, policies and procedures
- Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area
- Maximise Sales revenues through up-selling and marketing programmes
- Monitor Guest satisfaction reports and implement actions to improve results
- Maintain good communication and working relationships with all hotel areas
- Project a professional manner with an emphasis on hospitality and Guest service
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Attend Front of House/Hotel meetings, as required
**What are we looking for?**
Concierge Manager/Head Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A degree or diploma in Hotel Management or equivalent
- Front Office supervisory experience in the hotel, leisure or retail sector
- Possess strong commercial awareness and Sales capabilities
- Excellent leadership skills, inter-personal and communication skills
- A passion for delivering exceptional levels of guest service
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience working as a Concierge Supervisor or Head Concierge in a hotel environment
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This advertiser has chosen not to accept applicants from your region.
2
Head Concierge
112 Seef, Capital
BHD70000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a renowned luxury hotel, is seeking an exceptional and polished Head Concierge to lead their esteemed concierge team. This pivotal role is responsible for providing unparalleled guest services and ensuring that every guest's stay is memorable and exceptional. You will oversee all aspects of the concierge desk, managing a team of concierges to deliver prompt, courteous, and efficient service. Your duties will include making reservations for dining, entertainment, and transportation, providing insider tips and recommendations, and handling special requests with discretion and professionalism.
The Head Concierge will act as the primary point of contact for guests requiring assistance beyond standard hotel services, anticipating their needs and exceeding expectations. You will maintain an extensive network of contacts within the city to facilitate unique guest experiences, from securing hard-to-get reservations to arranging bespoke tours. Building and nurturing relationships with local businesses, tour operators, and transportation providers is a key aspect of the role. You will also be responsible for training and mentoring the concierge team, ensuring they uphold the highest standards of service excellence and possess comprehensive knowledge of local attractions and amenities.
The ideal candidate possesses outstanding communication and interpersonal skills, with an innate ability to connect with people from diverse backgrounds. A passion for service, impeccable grooming, and a sophisticated demeanor are essential. Previous experience in a similar role within a luxury hospitality environment is required, demonstrating a successful track record of managing a concierge team and delivering exceptional guest satisfaction. Knowledge of the local area, including cultural landmarks, dining hotspots, and entertainment venues, is critical. You should be resourceful, proactive, and adept at problem-solving under pressure.
Qualifications include a high school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. A minimum of 7 years of experience in the concierge field, with at least 2 years in a supervisory or leadership capacity, is essential. Fluency in English is mandatory; proficiency in additional languages is a significant asset. This position offers a hybrid work arrangement, allowing for a blend of on-site duties at our prime **Seef, Capital, BH** location and remote administrative tasks.
The Head Concierge will act as the primary point of contact for guests requiring assistance beyond standard hotel services, anticipating their needs and exceeding expectations. You will maintain an extensive network of contacts within the city to facilitate unique guest experiences, from securing hard-to-get reservations to arranging bespoke tours. Building and nurturing relationships with local businesses, tour operators, and transportation providers is a key aspect of the role. You will also be responsible for training and mentoring the concierge team, ensuring they uphold the highest standards of service excellence and possess comprehensive knowledge of local attractions and amenities.
The ideal candidate possesses outstanding communication and interpersonal skills, with an innate ability to connect with people from diverse backgrounds. A passion for service, impeccable grooming, and a sophisticated demeanor are essential. Previous experience in a similar role within a luxury hospitality environment is required, demonstrating a successful track record of managing a concierge team and delivering exceptional guest satisfaction. Knowledge of the local area, including cultural landmarks, dining hotspots, and entertainment venues, is critical. You should be resourceful, proactive, and adept at problem-solving under pressure.
Qualifications include a high school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. A minimum of 7 years of experience in the concierge field, with at least 2 years in a supervisory or leadership capacity, is essential. Fluency in English is mandatory; proficiency in additional languages is a significant asset. This position offers a hybrid work arrangement, allowing for a blend of on-site duties at our prime **Seef, Capital, BH** location and remote administrative tasks.
This advertiser has chosen not to accept applicants from your region.
3
Front Desk Agent
Manama, Capital
Rotana Hotels
Posted today
Job Viewed
Job Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
This advertiser has chosen not to accept applicants from your region.
4
Front Desk Agent
Manama, Capital
Downtown Rotana
Posted 4 days ago
Job Viewed
Job Description
Join to apply for the Front Desk Agent role at Downtown Rotana
We are currently looking for dynamic, self-motivated Front Office professionals who want to move their careers forward.
Responsibilities- Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
- Ensure guests are personally greeted by name, if known, and escorted to their room to make them feel expected and welcomed
- Conduct in-room and hotel familiarization and assist guests in hotel activity enquiries/requests
- Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
- Maintain awareness of rate levels to be sold on a daily basis and the occupancy levels
- Accurately administer Front Desk cashiering standards and comply with all laid-down systems, policies and procedures
- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
- Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
You should ideally have a degree in hospitality with previous experience in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem-solving abilities are essentials. Computer literacy and previous experience with Opera are an advantage.
Knowledge & CompetenciesThe ideal candidate will be customer driven and an extremely proactive and “switched on” personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
- Entry level
- Full-time
- Customer Service
- Hospitality
This advertiser has chosen not to accept applicants from your region.
5
Front Desk Agent
Manama, Capital
Downtown Rotana
Posted 20 days ago
Job Viewed
Job Description
Job Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork #J-18808-Ljbffr
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
- Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
- Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
- Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Front Desk Agent
Manama, Capital
Ramee Group of Hotels
Posted today
Job Viewed
Job Description
**Salary**: BD180.000 - BD250.000 per month
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
7
Hotel Front Desk Manager
112 Riffa, Southern
BHD60000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prestigious hotel in **Riffa, Southern, BH**, is seeking an experienced and charismatic Hotel Front Desk Manager to lead their front office operations. This critical role involves overseeing the guest experience from arrival to departure, ensuring exceptional service standards are met and exceeded. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a passion for hospitality.
Responsibilities:
Responsibilities:
- Supervise and manage the daily operations of the front desk, including check-in, check-out, reservations, and guest inquiries.
- Train, motivate, and manage the front desk team to ensure high levels of performance and guest satisfaction.
- Develop and implement front desk procedures to enhance efficiency and service quality.
- Handle guest complaints and concerns promptly and professionally, resolving issues to ensure guest satisfaction.
- Ensure accurate billing and financial transactions at the front desk.
- Coordinate with other hotel departments (Housekeeping, Maintenance, F&B) to ensure seamless guest service.
- Manage room inventory and occupancy levels, working closely with the reservations team.
- Oversee the implementation of hotel policies and procedures at the front desk.
- Conduct regular staff meetings and performance evaluations for front desk personnel.
- Maintain a high standard of appearance and professionalism for the front desk area and team.
- Analyze front desk operations data to identify areas for improvement and implement solutions.
- Ensure compliance with all health, safety, and security regulations.
- Assist guests with local information, recommendations, and excursion bookings.
- Manage the hotel's reputation by ensuring positive guest interactions.
- Contribute to the overall success and profitability of the hotel through excellent guest service and operational efficiency.
- Proven experience as a Front Desk Manager, Assistant Front Desk Manager, or a similar leadership role in the hospitality industry.
- In-depth knowledge of hotel management systems (PMS) and booking software.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to remain calm and professional under pressure.
- A passion for delivering exceptional customer service.
- Proficiency in multiple languages is a significant advantage.
- A degree in Hospitality Management or a related field is preferred.
- Excellent organizational and multitasking skills.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Strong understanding of revenue management principles is a plus.
- Previous experience in the Bahraini hospitality market is beneficial.
This advertiser has chosen not to accept applicants from your region.
8
Guest Arrival Expert - Concierge Agent
Manama, Capital
Marriott
Posted 19 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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