46 Concierge jobs in Bahrain

Concierge

BHD6000 - BHD12000 Y Club House Lagoon

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Job Description

To provide Concierge Duties to all residents and visitors in the building(s) to which they are allocated.

  1. To carry out any duties which deems necessary in order to maintain the security & safety of all persons in the building to which they are allocated.

  2. To act as a point of contact for all residents in their building in conjunction with Help Desk and Security Management.

  3. To ensure that nothing detrimental to, or in contravention of, the policies agreed by management, is allowed to take place at their place of duty.

  4. Understand, comply with and enforce any procedures detailed in the Concierge Procedures.

  5. Report all faults to the Help Desk in working hours or out of hours in accordance with the supplied call out list.

  6. Understand & operate the building fire alarm systems.

  7. Ensure that all fire escapes are clear of obstruction and are fully accessible.

  8. Ensure that all firefighting equipment is serviceable and fully accessible.

  9. Ensure that lift breakdowns are dealt with quickly in accordance with the Concierge Procedures.

  10. Control car parking in the external & internal car parks as well as on the road adjacent to their building.

  11. Ensure the security of all building doors.

  12. Manage the building keys and ensure that they are only signed out to authorized personnel.

  13. Ensure that there are no security or safety issues outstanding in any part of their building or its immediate area including the boardwalk.

  14. Assist residents as much as possible without contravening Concierge Procedures.

  15. Communicate with residents in the event of visitors arriving for them.

  16. Communicate effectively using telephone & radio and also by means of written reports.

Daily Routine Cleaning Work of The Building

  1. Floor Buffing of the Service Corridor, Reception Lobby & Entrance (Mainly all Ground Floor and Entrance spaces for the buildings)

Common areas:

· Dusting, buffing and corners vacuuming.

  1. Undertake any other duties as appropriate within their job purpose, as required by their department head from time to time.

Job Type: Full-time

Location:

  • Manama (Required)
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Head Concierge

New
28740 Zallaq, Southern BHD55000 Annually WhatJobs

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Job Description

full-time
Our client, a luxurious hotel located in Zallaq, Southern, BH , is seeking an exceptionally polished and experienced Head Concierge to lead their guest services team. This hybrid role requires a blend of on-site presence to manage operations and guest interactions, with potential for remote administrative tasks. As the Head Concierge, you will be the epitome of hospitality, responsible for anticipating and fulfilling guest needs to create unforgettable experiences. You will manage the daily operations of the concierge desk, supervise and train a team of concierges, and ensure the highest standards of service delivery. Your responsibilities include making reservations, arranging transportation, recommending and booking local tours and activities, and handling special requests with discretion and efficiency. You will cultivate strong relationships with local vendors and service providers to offer exclusive experiences to guests. The ability to remain calm under pressure, possess extensive local knowledge, and maintain a proactive, guest-centric approach is vital.

Key responsibilities:
  • Overseeing the daily operations of the concierge department, ensuring seamless guest service.
  • Leading, training, and motivating the concierge team to achieve service excellence.
  • Managing guest requests, reservations, and arrangements for dining, entertainment, transportation, and local excursions.
  • Developing and maintaining an extensive network of trusted local contacts and service providers.
  • Ensuring the highest standards of presentation and professionalism for the concierge desk and team.
  • Handling guest complaints and service recovery with diplomacy and efficiency.
  • Staying informed about local events, attractions, and transport options.
  • Implementing and refining concierge service standards and procedures.
  • Collaborating with other hotel departments to ensure a cohesive guest experience.
  • Managing the concierge budget and inventory of supplies.
The ideal candidate will have a minimum of 5 years of experience in a luxury hotel concierge role, with at least 2 years in a supervisory or lead position. Exceptional interpersonal, communication, and problem-solving skills are essential. Extensive knowledge of the local area, including attractions, dining, and cultural experiences, is required. Fluency in multiple languages is a strong asset. A professional appearance and demeanor, coupled with a genuine passion for delivering outstanding guest service, are paramount. The ability to manage a team effectively and adapt to a dynamic, fast-paced environment is critical. Experience with hotel management systems and concierge software is preferred. This is a rewarding opportunity to be at the forefront of luxury hospitality.
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Head Concierge

210 Ghuraifa, Capital BHD50000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client, a luxurious five-star hotel renowned for its exceptional guest service and exquisite amenities, is seeking a charismatic and highly efficient Head Concierge to lead their dedicated concierge team in **Jidhafs, Capital, BH**. This leadership role is central to ensuring an unforgettable experience for every guest, anticipating their needs, and exceeding expectations. You will be responsible for managing all aspects of the concierge desk, providing personalized recommendations and assistance for dining, entertainment, transportation, and local attractions. Your duties will include training and mentoring concierge staff, setting service standards, and ensuring seamless coordination with other hotel departments such as front desk, housekeeping, and F&B. Building and maintaining strong relationships with local vendors, tour operators, and service providers will be crucial for securing exclusive experiences for guests. You will handle guest requests ranging from simple inquiries to complex, bespoke arrangements with grace and professionalism. A key responsibility is to remain knowledgeable about the latest events, cultural happenings, and emerging trends in the local area to offer timely and relevant advice. The ideal candidate will possess extensive experience in a high-end hospitality environment, with at least 3-5 years in a supervisory or leadership role within concierge services. Exceptional knowledge of the local area, including its attractions, dining scene, and cultural nuances, is essential. Outstanding communication, interpersonal, and problem-solving skills are required, along with a polished and professional demeanor. Fluency in multiple languages is a significant advantage. The ability to remain calm and effective under pressure, handle demanding situations with discretion, and embody the highest standards of service excellence is paramount. We are looking for a passionate individual dedicated to creating memorable moments for our discerning guests.
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Head Concierge

203 Busaiteen, Muharraq BHD65000 Annually WhatJobs

Posted 24 days ago

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Job Description

full-time
Our client is looking for an exceptionally polished and service-oriented Head Concierge to lead guest services at their premier establishment in Busaiteen, Muharraq, BH . This role is pivotal in creating memorable experiences for guests, anticipating their needs, and ensuring seamless service delivery. The Head Concierge will manage the concierge team, overseeing daily operations, scheduling, training, and performance management. You will be the primary point of contact for VIP guests and will handle complex requests, reservations, and recommendations for dining, entertainment, transportation, and local attractions. Developing and maintaining strong relationships with local vendors, hotels, and service providers is crucial for fulfilling guest requests effectively. Responsibilities include creating and updating resource materials for guests and staff, implementing service standards, and resolving guest complaints with professionalism and efficiency. The ideal candidate will possess an extensive knowledge of local culture, events, and hidden gems, coupled with an impeccable understanding of luxury service standards. Exceptional communication, interpersonal, and problem-solving skills are paramount. A proactive approach to anticipating guest needs and exceeding expectations is essential. This role requires excellent leadership abilities, attention to detail, and the capacity to remain calm and composed under pressure. Fluency in multiple languages is a significant asset. Qualifications include a minimum of 5 years of experience in a luxury hotel concierge or similar guest-facing role, with at least 2 years in a supervisory or management capacity. A degree in Hospitality Management or a related field is preferred. A warm, welcoming, and professional demeanor is non-negotiable. This is a hands-on leadership role requiring significant on-site presence to ensure the highest standards of service are consistently met. Our client offers a competitive salary, benefits package, and opportunities for career advancement within a renowned hospitality group.
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Head Of Concierge

BHD40000 - BHD80000 Y THE PALAVRA RESORT W.L.L

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Position Summary:

The Head of Concierge is responsible for overseeing all concierge operations, ensuring the highest level of guest satisfaction, and maintaining smooth communication between guests and hotel departments. This role involves supervising concierge staff, managing guest requests, and delivering exceptional, personalised service that reflects the brand's standards of hospitality and professionalism.

Key Responsibilities:

  • Supervise, train, and motivate the concierge team to deliver outstanding guest service.
  • Ensure all guest inquiries, requests, and complaints are handled efficiently and courteously.
  • Manage and maintain up-to-date information about local attractions, restaurants, transportation, events, and entertainment.
  • Coordinate VIP arrivals, departures, and special guest requirements with other departments.
  • Establish strong relationships with local service providers (tour operators, transport companies, restaurants, etc.) to secure preferred services and rates.
  • Monitor the performance of concierge staff and ensure consistent adherence to service standards.
  • Maintain a high level of visibility in the lobby to personally assist guests and oversee concierge activities.
  • Prepare concierge schedules, reports, and budgets as required.
  • Handle special requests such as reservations, tickets, courier services, and personal shopping with confidentiality and efficiency.
  • Develop innovative ideas to enhance guest experiences and increase guest satisfaction scores.
  • Ensure that the concierge desk area is clean, well-organised, and fully equipped at all times.
  • Collaborate closely with the Front Office, Housekeeping, and Guest Relations teams to ensure seamless service.

Job Type: Full-time

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Luxury Hotel Concierge

201 Galali BHD25000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a premier hospitality establishment in the vibrant heart of **Sanad, Capital, BH**, is seeking an exceptionally polished and customer-centric Luxury Hotel Concierge to join their esteemed team. This is a cornerstone role, responsible for delivering unparalleled guest experiences and ensuring every visitor's stay is seamless, memorable, and exceeds expectations. You will be the primary point of contact for guests, anticipating their needs and proactively offering bespoke services.

Key Responsibilities:
  • Greet guests warmly upon arrival and departure, establishing a positive first and last impression.
  • Provide comprehensive information about hotel services, local attractions, dining recommendations, and transportation options.
  • Make reservations for restaurants, tours, events, and arrange transportation for guests.
  • Handle guest inquiries and requests efficiently and courteously via phone, email, and in person.
  • Resolve guest complaints and issues with professionalism, empathy, and a focus on finding satisfactory solutions.
  • Coordinate with various hotel departments (e.g., housekeeping, room service, front desk) to ensure guest requests are fulfilled promptly.
  • Maintain an up-to-date knowledge of local events, culture, and business happenings to offer informed recommendations.
  • Manage and maintain the lobby area to ensure it is welcoming and presentable at all times.
  • Assist with special requests, such as organizing special occasions or celebrations.
  • Uphold the highest standards of service excellence and brand representation.

Qualifications and Skills:
  • Proven experience in a concierge, front desk, or customer service role within the luxury hospitality sector is highly preferred.
  • Exceptional interpersonal and communication skills, with fluency in English and Arabic. Knowledge of other languages is a significant advantage.
  • A genuine passion for service and a meticulous eye for detail.
  • Strong problem-solving abilities and the capacity to remain calm under pressure.
  • Excellent organizational and time-management skills.
  • Proficiency in hotel management software (PMS) and general computer literacy.
  • A professional and well-groomed appearance.
  • Must be adaptable and available to work various shifts, including weekends and holidays.
  • A proactive and self-motivated attitude with a strong work ethic.
This is an exceptional opportunity to become an integral part of a renowned establishment, contributing to its reputation for outstanding guest satisfaction. If you possess a natural talent for hospitality and a desire to create unforgettable moments for discerning travelers, we encourage you to apply.
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Luxury Hotel Concierge Manager

New
5012 Al Ghurayfah BHD65000 Annually WhatJobs

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full-time
Our client is seeking an exceptional and charismatic Luxury Hotel Concierge Manager to lead their guest services team and ensure unparalleled guest experiences. This is a fully remote position, allowing you to manage operations and guest relations from any location. You will be responsible for setting the standards for concierge services, training and mentoring concierge staff, and overseeing all guest requests and inquiries with utmost professionalism and efficiency. Your role involves developing and maintaining a comprehensive knowledge of local attractions, dining, entertainment, and transportation options to provide personalized recommendations and arrangements for guests. You will build and nurture relationships with external vendors, tour operators, and service providers to enhance the offerings available to guests. Anticipating guest needs and proactively exceeding expectations is paramount. We are looking for an individual with a passion for hospitality, impeccable communication skills, and a sophisticated understanding of luxury service standards. Previous experience in a similar role within a high-end hotel or luxury hospitality setting is essential. The ability to remain calm and resourceful under pressure, solve problems creatively, and manage a team effectively is crucial. This remote role will oversee concierge operations for a prestigious establishment associated with Shakhura, Northern, BH , requiring a global perspective on luxury service delivery and the ability to coordinate services across different time zones. A polished demeanor and a commitment to excellence in guest satisfaction are vital.

Key Responsibilities:
  • Lead and manage the hotel concierge team.
  • Set and maintain high standards for guest services.
  • Train and mentor concierge staff on service protocols and local knowledge.
  • Oversee all guest requests, reservations, and arrangements.
  • Develop and maintain an extensive network of local contacts and vendors.
  • Anticipate and exceed guest expectations.
  • Handle guest feedback and resolve issues promptly.
  • Ensure seamless coordination of guest activities and transportation.
  • Stay updated on local events and attractions.
  • Manage concierge operational budgets and resources.
Qualifications:
  • Bachelor's degree in Hospitality Management or a related field is preferred.
  • Minimum of 5 years of experience in luxury hotel concierge services, with at least 2 years in a management or supervisory role.
  • Extensive knowledge of local attractions, dining, and entertainment.
  • Exceptional interpersonal, communication, and problem-solving skills.
  • Proven ability to lead and motivate a team.
  • Strong organizational skills and attention to detail.
  • Proficiency in concierge software and reservation systems.
  • Discretion and professionalism in handling guest information.
  • Fluency in multiple languages is a plus.
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Senior Luxury Hotel Concierge

602 Southern, Southern BHD45000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
We are seeking a highly motivated and experienced Senior Luxury Hotel Concierge to join our esteemed hospitality team. This is a fully remote position, offering the flexibility to manage guest services and provide exceptional experiences from anywhere. As a Senior Concierge, you will be the primary point of contact for our discerning clientele, ensuring their stay is seamless and unforgettable. You will be responsible for anticipating needs, making bespoke recommendations, and coordinating a wide range of services, including dining reservations, transportation, entertainment, and personal requests.

Key Responsibilities:
  • Provide world-class concierge services to guests, addressing all inquiries and requests promptly and professionally.
  • Leverage extensive local knowledge to offer expert recommendations on attractions, restaurants, and cultural experiences.
  • Proactively identify guest needs and preferences to personalize their stay.
  • Manage and coordinate a variety of services, such as private tours, exclusive event access, and personal shopping.
  • Liaise with external vendors and service providers to ensure high standards of delivery.
  • Maintain accurate guest profiles and preferences for future engagements.
  • Handle sensitive guest information with the utmost discretion and confidentiality.
  • Troubleshoot and resolve any issues or complaints that may arise during a guest's stay.
  • Collaborate with hotel departments to ensure a cohesive guest experience.
  • Stay abreast of current trends and developments in the luxury travel and hospitality industry.
  • Uphold the highest standards of service excellence and brand representation.

Qualifications:
  • Proven experience as a Senior Concierge or in a similar high-end hospitality role is essential.
  • Exceptional interpersonal and communication skills, with fluency in English; additional languages are a plus.
  • A deep understanding of local culture, attractions, and services in and around Nuwaidrat, Southern, BH .
  • Demonstrated ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Strong problem-solving skills and a proactive approach to guest satisfaction.
  • Proficiency in reservation systems and digital communication tools.
  • A passion for service and a genuine desire to exceed guest expectations.
  • Impeccable presentation and a professional demeanor.
  • Ability to work independently and as part of a remote team.

This role requires a self-starter with a strong work ethic and a commitment to delivering unparalleled service, all managed from your remote workspace.
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Remote Luxury Travel Concierge

221 Saar, Northern BHD70000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a premier provider of bespoke travel experiences, is seeking a sophisticated and detail-oriented Remote Luxury Travel Concierge to join their exclusive team. This fully remote position allows you to craft unparalleled travel itineraries for discerning clientele from the comfort of your home office. You will be responsible for understanding clients' preferences, researching destinations, and arranging all aspects of luxury travel, including flights, five-star accommodations, private transportation, fine dining reservations, unique excursions, and exclusive experiences. The ideal candidate possesses an extensive knowledge of global luxury travel destinations, a passion for delivering exceptional service, and the ability to anticipate client needs. Strong negotiation skills with travel suppliers and impeccable organizational abilities are crucial. You will manage multiple client requests simultaneously, ensuring seamless and memorable journeys.

Key Responsibilities:
  • Consult with clients to understand their travel preferences, interests, and budget.
  • Design and meticulously plan customized luxury travel itineraries worldwide.
  • Book flights, luxury accommodations, private transfers, and other travel arrangements.
  • Secure reservations at high-end restaurants, exclusive events, and unique local experiences.
  • Act as the primary point of contact for clients before, during, and after their trips.
  • Liaise with hotels, tour operators, and other travel partners to ensure service excellence.
  • Proactively identify and resolve any travel-related issues or changes.
  • Maintain detailed client profiles and preferences for future trip planning.
  • Stay updated on luxury travel trends, new destinations, and exclusive offers.
  • Provide exceptional, personalized service to ensure client satisfaction and loyalty.
Qualifications:
  • Proven experience in luxury travel planning, high-end hospitality, or a similar client-facing concierge role.
  • Extensive knowledge of global destinations, luxury hotels, and travel trends.
  • Exceptional customer service and interpersonal skills.
  • Strong negotiation and vendor management abilities.
  • Meticulous attention to detail and outstanding organizational skills.
  • Proficiency in travel booking systems and reservation software.
  • Ability to manage multiple complex itineraries and client requests simultaneously.
  • Excellent communication skills, both written and verbal.
  • A passion for travel and creating extraordinary experiences.
  • Ability to work independently and efficiently in a remote environment.
This is a remarkable opportunity for a seasoned travel professional to elevate the art of luxury travel for an esteemed clientele.
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Remote Luxury Travel Concierge

304 Busaiteen, Muharraq BHD58000 annum + com WhatJobs

Posted 7 days ago

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Job Description

full-time
Join a leading global luxury travel agency as a Remote Luxury Travel Concierge, crafting bespoke travel experiences for an elite clientele from the comfort of your home office. Based remotely, this role is ideal for an individual with an insatiable passion for travel, meticulous attention to detail, and a sophisticated understanding of high-end hospitality. You will be the primary point of contact for discerning clients, managing all aspects of their travel arrangements, from exclusive itinerary planning and destination selection to securing reservations at Michelin-starred restaurants, private tours, and unique cultural experiences. The ability to anticipate client needs and exceed expectations is paramount. You will leverage your extensive knowledge of global destinations, luxury accommodations, private transportation, and unique activities to create unforgettable journeys. This position requires exceptional organizational skills, the ability to multitask effectively in a fast-paced virtual environment, and a proactive approach to problem-solving. Proficiency in luxury travel booking platforms, GDS systems, and CRM software is essential. You will also be responsible for managing client relationships, ensuring repeat business through outstanding service and personalized follow-ups. Excellent communication skills, both written and verbal, are critical for interacting with clients, suppliers, and partners worldwide. A strong understanding of different cultures and travel etiquette will enable you to provide culturally sensitive recommendations. This is a remote-first role, requiring a dedicated home office setup and reliable internet connection. The successful candidate will be a self-starter, highly motivated, and possess a genuine enthusiasm for delivering unparalleled travel services. Opportunities for travel for research and familiarization trips may arise.
Responsibilities:
  • Design and book complex, customized luxury travel itineraries.
  • Provide expert recommendations on destinations, accommodations, and experiences.
  • Secure reservations for dining, events, and exclusive activities.
  • Manage client inquiries and provide prompt, professional service.
  • Build and maintain strong relationships with clients and travel partners.
  • Stay updated on global travel trends and luxury offerings.
  • Handle all aspects of travel logistics, including flights, transfers, and visas.
  • Troubleshoot and resolve any travel-related issues proactively.
  • Utilize booking systems and CRM software efficiently.
  • Maintain a high level of discretion and confidentiality.
Qualifications:
  • Proven experience in luxury travel planning or high-end concierge services.
  • Extensive knowledge of global destinations and luxury travel products.
  • Proficiency with travel booking systems (e.g., Amadeus, Sabre) and CRM.
  • Exceptional interpersonal, communication, and negotiation skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently in a remote setting.
  • Discretion and a client-centric approach.
  • Passion for delivering exceptional service.
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