22 Crew Member jobs in Bahrain

Job Description

• The position is responsible for generating sales and delivering customer service at its best.
• Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.

• Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.
• Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
• Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
• Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Uses proper procedures to ensure the accuracy of every order for every guest.
• Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.
• Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.
• Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
• Listens carefully to guests and apologizes for the experience in the case of a complaint.

• Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.
• Prepares all products as required, following the order monitor to ensure the accuracy of every order.
• Communicates showcase and product needs to ensure proper product availability for guests.
• Regularly takes temperatures of the required products and records in the Time & Temperature Log.

• Participates in and attends all store meetings and other related functions.
• Follows all restaurant policies, procedures and standards.
• Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.
• Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.

• Receives payment by cash, credit cards, vouchers or automatic debits.
• Issues receipts, refunds, or change to the customers correctly.
• Counts money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.
• Maintains clean and orderly checkout areas.

• Works in compliance with occupational health and safety legislation.
• Knows, understands and follows safe work practices and procedures.
• Uses or wears personal protective equipment or clothing as required.
• Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.
• Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy – Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents.

Apparel Group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com.

Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie’s Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.

The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades.

Join to apply for the Service Crew role at Apparel Group .

The position is responsible for generating sales and delivering excellent customer service. Support operational duties such as housekeeping, visual presentation standards, etc., as assigned by the Store Management Team.

• Provide visual cues for guests that create a positive first impression, such as wearing proper, clean, and pressed career wear, maintaining a clean parking lot/exterior, and a welcoming dining area.
• Follow the guaranteed Always Fresh procedure to ensure coffee and products are fresh and accurate.
• Deliver consistent, outstanding guest service through friendliness, attentiveness, and product knowledge.
• Enhance guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Ensure order accuracy for every guest by following proper procedures.
• Greet guests promptly within 5 seconds at the front counter and drive-thru.
• Work efficiently to meet speed of service targets, filling orders quickly and meeting guest needs.
• Handle service recovery promptly by addressing guest concerns and making things right.
• Listen carefully to guests and apologize when addressing complaints.

• Follow all operational standards and guidelines for product preparation.
• Prepare products as required, ensuring order accuracy.
• Communicate product needs to ensure proper availability.
• Record temperatures of products regularly in the Log.
• Participate in store meetings and adhere to policies and procedures.
• Maintain a clean, organized, and stocked front counter.

• Handle payments via cash, credit, vouchers, or debits accurately.
• Issue receipts, refunds, or change correctly.
• Count cash at the beginning of shifts to ensure accuracy.
• Keep checkout areas clean and orderly.

• Comply with occupational health and safety laws.
• Follow safe work practices and use protective equipment as required.
• Report injuries, unsafe conditions, or incidents to management.
• Operate equipment safely and not endanger others.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Retail

This job posting is active and not expired.

• Lead and direct a team of sanitation workers in performing daily cleaning tasks.
• Ensure all work is carried out according to established cleaning schedules and procedures.
• Inspect work areas to ensure quality and completeness of cleaning services.
• Provide on-the-job training to new sanitation staff.
• Monitor the use of cleaning supplies and equipment, ensuring proper storage and maintenance.
• Maintain a safe working environment for the team, adhering to all safety guidelines.
• Report any issues or concerns regarding facilities or equipment to management.
• Assist in the development of efficient cleaning routes and schedules.
• Communicate effectively with clients or building management regarding cleaning services.
• Ensure adherence to hygiene and sanitation protocols.

• Previous experience in a cleaning or sanitation role, with at least 1 year in a supervisory or team lead capacity.
• Knowledge of cleaning chemicals, equipment, and safety procedures.
• Ability to lead and motivate a team.
• Good organizational and time management skills.
• Physical stamina to perform cleaning tasks and work in various environmental conditions.
• Strong communication skills.
• Reliable and punctual with a strong work ethic.
• Ability to work independently or as part of a team.
• Understanding of basic hygiene principles.
• High school diploma or equivalent preferred.

Contact Information:

Closing Date:"No Closing Date Stated"

Requirements

• Minimum high school standard education
• Fluency in written and spoken English
• Age between 20 and 27 years
• Height must be 162 cms and above
• Weight in proportion to height
• Bahraini nationals: Males and Females, Non-Bahraini nationals: Females only
• Copy of certificates related to the airlines industry (if any)

• Minimum age of 18 years old.
• High school diploma or equivalent; further education or customer service certification is a plus.
• Fluent in spoken and written English.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Physically fit and able to perform all duties of a cabin crew member.
• A valid passport and no restrictions on international travel.
• A positive attitude and a genuine interest in customer service.
• Minimum height requirement and visible tattoos/piercings policy applies.

The Food Service Shift Lead is responsible for performing all tasks related to food services and monitoring other country national employees in accordance with the performance work statement. Food Services include the following: cooking, baking, serving and replenishing food, assisting with storeroom operations (i.e., ordering subsistence, receiving, off-loading trucks, stocking, relocating food, etc.), cleaning facilities, equipment, and utensils, preparing vegetables and fruits for the salad bar, bussing tables in dining areas, handling foods, supplies, and equipment, maintaining quality control, ensuring operator maintenance and minor repair of food service equipment, off-loading subsistence and supply items, removing delivered items from pallets and storing items per requirements. This position reports to the Food Service Supervisor and may supervise food service workers, dining facility attendants and stock clerks.

• MINIMUM QUALIFICATIONS: Education/Certifications: One-year related experience may be substituted for one year of education if degree is required.
  • Must have a High School diploma or equivalent
  • Must have and maintain a current Serve-Safe certification (Within 3 years).
  • Must have a current, valid U. S. Passport and U. S. or Local Driver’s License and able to drive a standard transmission vehicle.
  • Must be able to read, write, speak and understand English fluently.
• Experience:
  • A minimum of one (1) year of related work in food service with progressive supervisory experience.
• Skills:
  • All Contractor personnel shall complete Food Service Sanitation and Safety training requirements per Section 2-1.2.2.C, Chapter 1 of NAVMED P-5010.
  • Thorough understanding of quality customer food service and preparation of nutritional meals.
  • Must be able to work under pressure.
  • Service oriented.

• MINIMUM QUALIFICATIONS: Education/Certifications: One-year related experience may be substituted for one year of education if degree is required.
  • Must have a High School diploma or equivalent
  • Must have and maintain a current Serve-Safe certification (Within 3 years).
  • Must have a current, valid U. S. Passport and U. S. or Local Driver’s License and able to drive a standard transmission vehicle.
  • Must be able to read, write, speak and understand English fluently.
• Experience:
  • A minimum of one (1) year of related work in food service with progressive supervisory experience.
• Skills:
  • All Contractor personnel shall complete Food Service Sanitation and Safety training requirements per Section 2-1.2.2.C, Chapter 1 of NAVMED P-5010.
  • Thorough understanding of quality customer food service and preparation of nutritional meals.
  • Must be able to work under pressure.
  • Service oriented.