270 Customer Relations jobs in Bahrain
Customer Relations Manager
11004 Hamad Town, Northern
BHD65000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking an accomplished Customer Relations Manager to foster strong, long-lasting relationships with their clientele. This hybrid role balances the need for in-person collaboration with the flexibility of remote work. You will be the primary point of contact for key accounts, ensuring their needs are met and their satisfaction levels remain high. Your responsibilities include developing and executing customer retention strategies, managing client escalations, and proactively identifying opportunities to enhance customer loyalty and advocacy. You will conduct regular client check-ins, gather feedback, and translate insights into actionable improvements for our services and support. Collaboration with sales, marketing, and product development teams is essential to ensure a cohesive customer experience across all touchpoints. The ideal candidate will possess exceptional communication, negotiation, and interpersonal skills. A proven track record in customer relationship management, account management, or a similar client-facing role is required. You should be adept at problem-solving and skilled in de-escalating potentially challenging situations with diplomacy and professionalism. Experience with CRM software and customer success platforms is a significant advantage. This role requires a strategic thinker with a passion for delivering outstanding customer service. You will play a pivotal role in shaping customer perception and driving business growth through strong client partnerships. This hybrid position requires regular attendance at our **Hamad Town, Northern, BH** office for team meetings, client engagements, and strategic planning sessions, with the remainder of the week accessible remotely. We are looking for an individual who can build trust, provide valuable support, and act as a true advocate for our customers.
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0
Customer Relations Manager
234 Arad
BHD30 Hourly
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Posted 10 days ago
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Job Description
Our client is seeking a dynamic and experienced Customer Relations Manager to lead their customer service initiatives. This hybrid role offers a blend of remote work flexibility and on-site collaboration. You will be responsible for developing and implementing strategies to enhance customer satisfaction, build strong customer loyalty, and manage the customer service team. Your role will involve overseeing customer feedback mechanisms, resolving complex customer issues, and driving continuous improvement in service delivery. The ideal candidate will have a proven track record in customer relationship management and exceptional leadership skills.
Responsibilities:
Qualifications:
This role is a fantastic opportunity to make a significant impact on customer loyalty and business growth. If you are a strategic thinker with a passion for customer advocacy, we encourage you to apply. The position is based in Hidd, Muharraq, BH , with a hybrid work arrangement.
Responsibilities:
- Develop and execute strategies to improve customer satisfaction and retention.
- Lead, mentor, and manage the customer service team, fostering a high-performance culture.
- Oversee the handling of customer inquiries, complaints, and feedback across all channels.
- Analyze customer data to identify trends and opportunities for service enhancement.
- Implement and manage customer relationship management (CRM) systems.
- Develop training programs for customer service staff to enhance their skills and product knowledge.
- Collaborate with other departments (e.g., Sales, Marketing, Product Development) to ensure a unified customer experience.
- Monitor key performance indicators (KPIs) for customer service and report on performance.
- Serve as a point of escalation for complex customer issues.
- Champion customer-centricity throughout the organization.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in customer service management or customer relationship management.
- Proven experience in developing and implementing customer service strategies.
- Strong leadership, team management, and motivational skills.
- Excellent communication, interpersonal, and conflict resolution abilities.
- Proficiency in CRM software and customer support tools.
- Analytical skills to interpret customer data and feedback.
- Ability to work effectively in a hybrid work environment.
- A customer-first mindset and a passion for service excellence.
- Experience in the retail or e-commerce sector is a plus.
This role is a fantastic opportunity to make a significant impact on customer loyalty and business growth. If you are a strategic thinker with a passion for customer advocacy, we encourage you to apply. The position is based in Hidd, Muharraq, BH , with a hybrid work arrangement.
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1
Senior Aesthetician & Client Relations Specialist
606 Tubli
BHD25 Hourly
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Posted today
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Job Description
Our client is seeking a highly experienced and dedicated Senior Aesthetician & Client Relations Specialist to join their thriving remote beauty and wellness team. This is a fully remote position, offering the flexibility to work from anywhere within **Sitra, Capital, BH**. The ideal candidate will possess a deep understanding of advanced skincare treatments, exceptional client management skills, and a passion for delivering personalized wellness experiences.
As a Senior Aesthetician, you will be responsible for conducting in-depth skin consultations, performing a wide range of specialized treatments (e.g., microdermabrasion, chemical peels, advanced facials), and developing tailored skincare regimens for individual clients. You will leverage your expertise to recommend and educate clients on appropriate product usage and at-home care, ensuring optimal results and client satisfaction. Your role will also involve staying abreast of the latest trends and techniques in the beauty and wellness industry, continuously seeking opportunities for professional development and innovation.
In addition to your clinical duties, a significant aspect of this role involves exceptional client relations. You will be the primary point of contact for your assigned clientele, building strong, long-term relationships based on trust and personalized service. This includes managing appointment scheduling, addressing client inquiries promptly and professionally, handling any concerns or feedback with empathy, and proactively engaging clients to ensure their continued satisfaction and loyalty. You will also be responsible for maintaining accurate and confidential client records, documenting treatment progress and outcomes.
To excel in this role, you must hold a valid professional aesthetician certification and have a minimum of 5-7 years of progressive experience in a similar capacity. Proficiency in various advanced skincare modalities and technologies is essential. Excellent communication, interpersonal, and problem-solving skills are paramount, enabling you to effectively connect with clients and colleagues in a virtual environment. A strong understanding of digital client management tools and virtual consultation platforms is highly desirable. This is a unique opportunity to shape client experiences and contribute to a growing remote wellness brand, making a tangible impact from the comfort of your home office. We are looking for a motivated individual who can independently manage their workload, maintain high standards of service, and thrive in a collaborative, remote-first setting.
As a Senior Aesthetician, you will be responsible for conducting in-depth skin consultations, performing a wide range of specialized treatments (e.g., microdermabrasion, chemical peels, advanced facials), and developing tailored skincare regimens for individual clients. You will leverage your expertise to recommend and educate clients on appropriate product usage and at-home care, ensuring optimal results and client satisfaction. Your role will also involve staying abreast of the latest trends and techniques in the beauty and wellness industry, continuously seeking opportunities for professional development and innovation.
In addition to your clinical duties, a significant aspect of this role involves exceptional client relations. You will be the primary point of contact for your assigned clientele, building strong, long-term relationships based on trust and personalized service. This includes managing appointment scheduling, addressing client inquiries promptly and professionally, handling any concerns or feedback with empathy, and proactively engaging clients to ensure their continued satisfaction and loyalty. You will also be responsible for maintaining accurate and confidential client records, documenting treatment progress and outcomes.
To excel in this role, you must hold a valid professional aesthetician certification and have a minimum of 5-7 years of progressive experience in a similar capacity. Proficiency in various advanced skincare modalities and technologies is essential. Excellent communication, interpersonal, and problem-solving skills are paramount, enabling you to effectively connect with clients and colleagues in a virtual environment. A strong understanding of digital client management tools and virtual consultation platforms is highly desirable. This is a unique opportunity to shape client experiences and contribute to a growing remote wellness brand, making a tangible impact from the comfort of your home office. We are looking for a motivated individual who can independently manage their workload, maintain high standards of service, and thrive in a collaborative, remote-first setting.
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2
Remote Lead Aesthetician - Client Relations
501 Jaww, Southern
BHD65000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Aesthetician to join their fully remote, client-focused beauty and wellness team. This unique role offers the opportunity to leverage your expertise in skincare and client management from anywhere, focusing on providing exceptional remote consultations, personalized treatment plans, and fostering strong client relationships. The ideal candidate is passionate about beauty, possesses a deep knowledge of aesthetic treatments, and excels in virtual communication and client support.
Responsibilities:
Responsibilities:
- Conduct detailed virtual skin consultations and assessments for clients.
- Develop personalized skincare routines and treatment plans tailored to individual client needs and goals.
- Educate clients on product usage, ingredient benefits, and effective at-home skincare practices.
- Provide ongoing support and follow-up to clients to ensure satisfaction and progress.
- Stay up-to-date with the latest trends, technologies, and products in the beauty and wellness industry.
- Collaborate with the product development team to provide feedback on new offerings.
- Maintain accurate and confidential client records within the CRM system.
- Troubleshoot client concerns and provide solutions in a timely and professional manner.
- Contribute to the development of educational content for clients and the team.
- Potentially train and mentor junior remote aestheticians.
- Manage appointment scheduling and client communications effectively.
- Uphold the company's standards of excellence in client care and service.
- Certified Aesthetician with a minimum of 5 years of experience in a clinical or spa setting.
- In-depth knowledge of various skin types, conditions, and treatment modalities.
- Proven experience in client consultation and building rapport.
- Excellent virtual communication and interpersonal skills, with a warm and empathetic demeanor.
- Proficiency with video conferencing tools and client management software.
- Strong understanding of skincare ingredients and product formulations.
- Ability to work independently and manage time effectively in a remote environment.
- Passion for continuous learning and professional development in aesthetics.
- Discretion and ability to maintain client confidentiality.
- Strong organizational skills and attention to detail.
- A portfolio showcasing client transformations or successful treatment plans is a plus.
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3
Head of Client Relations - Events
903 Al Seef
BHD70000 Annually
WhatJobs
Posted 10 days ago
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Job Description
Our client, a renowned event management and catering company, is looking for a dynamic and experienced Head of Client Relations to join their fully remote team. This senior role is instrumental in nurturing and expanding our client relationships, ensuring exceptional service delivery and client satisfaction across all event projects. You will be the primary point of contact for key clients, building strong, long-term partnerships through proactive communication and a deep understanding of their event needs and objectives. Responsibilities include developing strategic account plans, overseeing the proposal development process, and ensuring that all client expectations are met or exceeded from initial contact through post-event debrief. You will work closely with the events and catering teams to ensure seamless project execution and client experience. The ideal candidate will possess outstanding interpersonal and negotiation skills, with a proven ability to build trust and rapport with high-profile clients. A strategic thinker with a keen eye for detail and a passion for delivering memorable event experiences is essential. Experience in CRM systems and sales reporting is required. You will also be involved in gathering client feedback to drive continuous improvement in service offerings. A minimum of 7 years of experience in client management, account management, or a related client-facing role within the events, hospitality, or luxury service industry is required. A Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field is preferred. Join our client and lead the charge in fostering client loyalty and driving growth by delivering unparalleled event experiences, all from the convenience of a remote setting.
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4
Lead Aesthetician & Client Relations Manager
601 Busaiteen
BHD4500 Annually
WhatJobs
Posted 11 days ago
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Job Description
Our client is seeking an experienced and passionate Lead Aesthetician & Client Relations Manager to elevate their beauty and wellness services in a fully remote model. This role combines hands-on expertise in advanced skincare treatments with exceptional client management skills. You will be responsible for developing and delivering personalized treatment plans, educating clients on skincare regimens, and ensuring client satisfaction and retention. As a lead, you will also mentor junior aestheticians, oversee service quality, and contribute to the development of new treatment protocols. Key responsibilities include managing client appointments, maintaining detailed client records, and ensuring compliance with hygiene and safety standards. You will be at the forefront of client consultation, identifying individual needs and recommending appropriate services and products. The ideal candidate will possess comprehensive knowledge of various aesthetic modalities, ingredients, and skin concerns. Strong communication, interpersonal, and sales skills are essential for building lasting client relationships. This position requires a creative, empathetic, and highly professional individual who can build trust and rapport virtually. You will be expected to stay current with industry trends and advancements in skincare technology. This role offers the flexibility to work remotely, focusing on virtual consultations, client support, and team leadership. We are looking for someone who can inspire confidence and deliver exceptional results, all while operating from a remote location. Your ability to manage a client base effectively, upsell services and products, and contribute to the overall growth of the business will be critical. This is a unique opportunity to lead and innovate in the beauty and wellness sector from anywhere.
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5
Senior Aesthetician & Client Relations Specialist
2015 Ghuraifa, Capital
BHD35 Hourly
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Senior Aesthetician to join their thriving remote beauty and wellness team. This is a fully remote position, offering unparalleled flexibility and the opportunity to provide expert skincare consultations and treatments to clients across the region. You will be responsible for conducting in-depth skin analysis, developing personalized treatment plans, and performing a wide range of aesthetic procedures, including facials, chemical peels, microdermabrasion, and light therapy. As a remote specialist, you will leverage virtual consultation tools to connect with clients, guiding them through their skincare journey with professionalism and empathy. A key aspect of this role involves building and maintaining strong client relationships, ensuring exceptional customer satisfaction, and proactively addressing client needs and concerns. You will also be tasked with educating clients on product usage and at-home care routines to maximize treatment results. The ideal candidate will possess a deep understanding of dermatological principles, advanced skincare techniques, and current industry trends. Proficiency in using aesthetic equipment and an unwavering commitment to maintaining the highest standards of hygiene and safety are essential. This role requires excellent communication and interpersonal skills, a keen eye for detail, and the ability to work independently with minimal supervision. Experience with virtual client management software is highly desirable. Join us in delivering cutting-edge beauty and wellness solutions from the comfort of your own home, impacting clients' lives positively through expert care and personalized attention. This is an exciting chance to be at the forefront of remote aesthetic services, contributing to a company that values innovation and client well-being. We are looking for individuals passionate about skincare, dedicated to client success, and eager to excel in a dynamic, remote work environment. Your expertise will be instrumental in shaping our remote service delivery.
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6
Senior Medical Aesthetician & Client Relations Specialist
71101 Sakhir
BHD55000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and dedicated Senior Medical Aesthetician to join their innovative team. This fully remote position offers the flexibility to work from anywhere, focusing on delivering exceptional skincare consultations and treatment plans virtually. You will be responsible for engaging with clients through video calls, assessing their skin concerns, and recommending personalized treatment protocols using advanced aesthetic technologies and products. The role involves educating clients on product usage, lifestyle adjustments, and post-treatment care to ensure optimal results.
Key Responsibilities:
Key Responsibilities:
- Conduct in-depth virtual skin consultations and analyses.
- Develop customized skincare regimens and treatment plans tailored to individual client needs.
- Provide expert advice on non-invasive aesthetic procedures and product recommendations.
- Maintain detailed client records and track progress through secure digital platforms.
- Stay abreast of the latest advancements in aesthetic dermatology, skincare ingredients, and treatment modalities.
- Collaborate with a remote team of specialists to share insights and best practices.
- Utilize tele-health and CRM software effectively to manage client interactions and appointments.
- Achieve and maintain client satisfaction and retention goals through exceptional service.
- Assist in the development of educational content for online platforms, such as webinars and articles.
- Aesthetician license/certification from a recognized institution.
- Minimum of 5 years of experience as a Medical Aesthetician, with a strong portfolio demonstrating expertise in medical-grade skincare and treatments.
- Proven experience in client consultations and building long-term relationships.
- Excellent communication, interpersonal, and active listening skills, with the ability to convey complex information clearly and empathetically.
- Proficiency in using virtual consultation tools, CRM systems, and standard office software.
- Deep understanding of skin physiology, common dermatological conditions, and various treatment options (e.g., chemical peels, microdermabrasion, laser treatments – theoretical knowledge for remote consultation).
- A passion for beauty, wellness, and helping clients achieve their skin health goals.
- Self-motivated and able to manage time effectively in a remote work environment.
- Experience in digital marketing or social media within the beauty industry is a plus.
This advertiser has chosen not to accept applicants from your region.
7
Senior Skincare Aesthetician & Client Relations Specialist
718 Galali
BHD75000 Annually
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and client-focused Senior Skincare Aesthetician & Client Relations Specialist to join their dynamic, remote-first team. This pivotal role involves providing expert dermatological consultations, personalized treatment plans, and advanced skincare therapies to a diverse international clientele. You will leverage cutting-edge virtual consultation tools and diagnostic technologies to assess skin conditions, recommend bespoke product regimens, and guide clients through their skincare journeys.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct comprehensive virtual skin analysis and consultations, identifying client concerns and goals.
- Develop and implement customized, evidence-based skincare treatment plans using a variety of advanced aesthetic techniques and product lines.
- Educate clients on proper skincare practices, product ingredients, and the science behind treatments.
- Maintain meticulous client records, tracking progress and adjusting treatment strategies as needed.
- Stay abreast of the latest advancements in aesthetic dermatology, cosmetic ingredients, and emerging treatment modalities.
- Provide exceptional customer service, building strong, lasting relationships with clients and fostering loyalty.
- Collaborate with the marketing team to create engaging educational content for online platforms and client newsletters.
- Process online product orders and manage client follow-ups to ensure satisfaction.
- Adhere to all professional ethical standards and company policies.
Qualifications:
- Minimum of 5 years of experience as a licensed aesthetician with a strong focus on clinical skincare and results-driven treatments.
- Advanced certification in cosmetic dermatology, laser treatments, or chemical peels is highly desirable.
- Proven ability to conduct thorough client assessments and develop effective, personalized treatment protocols.
- Exceptional communication, interpersonal, and client relationship management skills.
- Proficiency in using virtual consultation platforms, CRM software, and standard office applications.
- Deep understanding of dermatological conditions, cosmetic science, and product formulations.
- A passion for continuous learning and professional development within the beauty and wellness industry.
- Ability to work independently and manage time effectively in a remote setting.
- Fluency in English; knowledge of other languages is a plus.
This advertiser has chosen not to accept applicants from your region.
8
Lead Aesthetician and Client Relations Manager
24680 Al Seef
BHD60000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client is looking for a passionate and skilled Lead Aesthetician and Client Relations Manager to join their growing beauty and wellness team. This role involves a hybrid work arrangement, combining in-clinic client services with remote administrative and client management duties. You will be responsible for delivering exceptional skincare treatments, managing client relationships, and contributing to the overall client experience. As the Lead Aesthetician, you will perform a variety of services, including facials, chemical peels, microdermabrasion, and laser treatments, ensuring client satisfaction and adherence to safety protocols. You will also be tasked with developing personalized treatment plans and product recommendations tailored to individual client needs. Client relationship management is a core component of this position; you will be the primary point of contact for many clients, building rapport, addressing concerns, and ensuring a high level of retention. This involves proactive communication via phone, email, and potentially video calls to schedule appointments, follow up post-treatment, and promote new services. You will also play a key role in training and mentoring junior aestheticians, sharing your expertise and ensuring consistent service quality across the team. From a remote capacity, you will assist with marketing initiatives, contribute to social media content creation related to treatments, and manage online appointment bookings and client records. Staying updated on the latest industry trends, technologies, and ingredients is crucial. You will contribute to inventory management for skincare products and assist with ordering supplies. The ideal candidate possesses a deep understanding of dermatology and skincare science, coupled with excellent interpersonal and communication skills. A commitment to providing a luxurious and personalized client experience is paramount.
Qualifications:
Qualifications:
- Licensed Aesthetician with relevant certifications (e.g., CIDESCO, NVQ).
- Minimum of 4 years of experience as a practicing aesthetician.
- Proven experience in client relationship management and exceptional customer service skills.
- Proficiency in performing a wide range of advanced skincare treatments.
- Knowledge of skincare ingredients, formulations, and contraindications.
- Experience in training or mentoring junior staff is a plus.
- Strong organizational and time-management abilities.
- Excellent verbal and written communication skills.
- Ability to work effectively both independently and as part of a team in a hybrid setting.
- Familiarity with salon management software and online booking systems.
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