13 Department Manager jobs in Bahrain

Operations Department Manager

911 Hamad Town, Northern BHD8500 Annually WhatJobs

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Job Description

full-time
Our client, a leading service provider, is seeking an experienced and strategic Operations Department Manager to oversee and optimize the operational efficiency of their organization in Hamad Town, Northern, BH . This key leadership role will be responsible for managing day-to-day operations, driving process improvements, and ensuring the delivery of high-quality services to clients. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a proven ability to manage diverse teams.

Key Responsibilities:
  • Manage the overall operations of assigned departments, ensuring efficient and effective service delivery.
  • Develop and implement strategic operational plans aligned with the company's objectives.
  • Oversee resource allocation, including personnel, budget, and equipment, to meet operational demands.
  • Identify and implement process improvements to enhance productivity, reduce costs, and improve quality.
  • Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
  • Lead, mentor, and develop a team of department supervisors and staff, fostering a high-performance culture.
  • Ensure compliance with all company policies, procedures, and relevant industry regulations.
  • Manage operational budgets, monitor expenses, and control costs effectively.
  • Collaborate with other department managers to ensure seamless integration of operations.
  • Develop and maintain strong relationships with key stakeholders, including clients and suppliers.
  • Implement and maintain quality management systems and ensure customer satisfaction.
  • Resolve operational issues and customer complaints promptly and effectively.
  • Conduct regular performance reviews and provide feedback to staff.
  • Stay current with industry best practices and emerging trends in operations management.
  • Develop and manage project plans for operational initiatives.
  • Ensure the safety and well-being of all employees within the operations department.
  • Drive innovation and continuous improvement within the operational framework.
  • Prepare regular reports on operational performance for senior management.
Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, or a related field. A Master's degree is a plus.
  • Minimum of 7 years of progressive experience in operations management, with at least 3 years in a leadership or managerial role.
  • Proven track record of successfully managing operational departments and driving efficiency improvements.
  • Strong understanding of operational processes, supply chain management, and quality control principles.
  • Excellent leadership, team management, and motivational skills.
  • Proficiency in financial management and budgeting.
  • Strong analytical and problem-solving abilities.
  • Excellent communication, interpersonal, and negotiation skills.
  • Ability to develop and implement strategic plans.
  • Experience with project management methodologies is desirable.
  • Familiarity with relevant industry regulations and compliance standards.
This is an exciting opportunity for a seasoned operations leader to make a significant impact and drive the success of our client's operations.
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Retail Department Manager

5006 Bilad Al Qadeem, Capital BHD60000 Annually WhatJobs

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full-time
Our client, a popular department store, is seeking an experienced and enthusiastic Retail Department Manager to lead and manage a specific department within their store located in Salmabad, Northern, BH . This role is responsible for driving sales, managing inventory, overseeing staff, and ensuring a positive customer experience within the assigned department. The ideal candidate will possess strong retail acumen, excellent leadership qualities, and a passion for delivering exceptional service. Responsibilities include achieving departmental sales targets and profitability goals, managing stock levels and ensuring efficient inventory turnover, developing and executing visual merchandising strategies to enhance product presentation, recruiting, training, and motivating a high-performing sales team, ensuring adherence to store policies and procedures, and maintaining a clean, organized, and inviting store environment. You will also be responsible for analyzing sales reports to identify trends and opportunities, implementing promotional activities, and resolving customer issues promptly and professionally. Our client values individuals who are customer-focused, results-driven, and possess strong communication skills. The ability to work effectively in a fast-paced retail setting and to inspire a team to achieve excellence is crucial. This position offers a great opportunity for career growth in the retail sector and to contribute significantly to the success of the store.

Qualifications:
  • High school diploma or equivalent; Bachelor's degree in Business or Marketing is a plus.
  • Minimum of 4 years of experience in retail, with at least 2 years in a supervisory or management role.
  • Proven track record of meeting or exceeding sales targets.
  • Strong leadership, coaching, and team management skills.
  • Excellent customer service and communication abilities.
  • Proficiency in retail point-of-sale (POS) systems and inventory management.
  • Knowledge of visual merchandising principles.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong organizational and problem-solving skills.
  • Passion for the retail industry and brand knowledge.
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Department Manager - Sales ALO Bahrain

Manama, Capital RESO

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Job Description

We are excited to announce the opening of our flagship ALO store in Bahrain, and we're searching for a dynamic Department Manager/Assistant Manager to lead our team. If you're passionate about activewear, thrive in a fast-paced retail environment, and have experience managing high-volume stores, this is the perfect opportunity for you to join a growing global brand.

THE TEAM

The Department /Assistant Store Manager – Sales & Service plays a vital role in leading the sales floor, managing daily team operations, and ensuring a seamless client experience aligned with ALO’s brand ethos. This position is focused on maximizing in-store sales performance through hands-on leadership, efficient scheduling, and proactive customer engagement. The ideal candidate is a natural team motivator with strong retail acumen, people management skills, and a passion for wellness and lifestyle retail.

DUTIES & RESPONSIBILITIES

1. Team Leadership & Shop Floor Management

Lead by example on the shop floor to ensure active presence and role modelling for the team.

Develop and manage team schedules (ROTA) to guarantee optimal coverage and efficiency.

Conduct regular briefings, floor walks, and individual check-ins to drive performance and motivation.

Handle employee relations on the floor by addressing concerns, giving real-time feedback, and escalating issues when needed.

Ensure continuous product knowledge updates and role-specific training.

2. Client Engagement & Service Excellence

Deliver exceptional customer service by ensuring all team members provide personalized and wellness-driven experiences.

Handle escalated customer situations with empathy and professionalism to uphold ALO’s high standards.

Foster a welcoming environment that reflects ALO’s lifestyle values mindfulness, wellness, and community.

3. Sales Performance & KPI Management

Monitor daily sales performance, conversion rates, and other key retail metrics.

Identify commercial opportunities on the shop floor to drive upselling and cross-selling.

Ensure sales targets are clearly communicated to the team and regularly reviewed.

4. Cross-Functional Collaboration

Partner with Boutique Manager and other Department Managers to coordinate promotions, events, and launches.

Contribute to a positive team culture by participating in meetings, feedback loops, and development planning.

SUCCESS ATTRIBUTES:

  • Retail Floor Leadership: Minimum 4 years of experience in a similar management role within fashion or lifestyle retail.
  • People Management: Strong coaching skills, capable of motivating and guiding sales teams.
  • Customer Centricity: Clear understanding of premium client service expectations.
  • Operational Efficiency: Skilled in rota planning, real-time issue handling, and team supervision.
  • Sales-Driven Mindset: KPI and performance-oriented with a proactive approach to improving results.
  • Adaptability: Ability to thrive in a dynamic retail environment, adjust priorities, and support brand initiatives.
  • Advanced/ Good level of English required.
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Department Manager - Stock & Visual Merchandising ALO

Manama, Capital RESO

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Job Description

As the Department Manager - Stock and Visual Merchandising at ALO in Bahrain, you will oversee all aspects of merchandising, visual merchandising, and stock room arrangement. This role requires effective leadership and management skills to maximize store performance and ensure excellent customer service. You will report to the Store Manager and collaborate with other Department Managers to achieve business objectives and improve store operations.

Duties & Responsibilities

1. Stock Management

  • Inventory Oversight : Ensure accurate stock levels and oversee stockroom organization and management.
  • Inventory Analysis : Regularly review inventory reports and collaborate with the Store Manager to optimize stock levels and address any discrepancies.
  • Stock Room Management : Ensure the stock room is well-maintained and organized to facilitate efficient operations.
  • Stock Orders : Coordinate with stock controllers to plan and execute stock movements and orders.
  • Vendor and Supplier Liaison : Manage vendor relationships and ensure timely delivery of stock orders.

2. Visual Merchandising

  • Visual Merchandising Standards : Maintain high standards of visual merchandising in line with ALO's brand image and seasonal themes.
  • Store Layout and Design : Collaborate with visual merchandising teams to ensure effective store layouts and designs.
  • Product Placement : Ensure products are well-displayed and presented to maximize sales and customer engagement.

3. Reporting and Analysis

  • Performance Reporting : Track and analyze stock and visual merchandising performance metrics, providing insights and recommendations for improvement.
  • Data Analysis : Analyze sales and inventory data to identify trends and opportunities, providing actionable insights to drive business results.

4. Team Management

  • Team Leadership : Lead and develop a team of visual merchandisers and stockroom staff, providing coaching and support to drive team and achieve business objectives.
  • Training and Development : Conduct regular training sessions for visual merchandisers and stockroom staff on product knowledge and visual merchandising standards.

Skills and Requirements

  • Stock Management : Proficient in stockroom organization and management, including inventory control and vendor management.
  • Visual Merchandising : Strong understanding of visual merchandising principles and product presentation.
  • Data Analysis : Proficient in data analysis tools and methods to analyze performance metrics.
  • Leadership and Team Collaboration : Strong leadership skills and ability to collaborate with cross-functional teams to achieve business goals.

CULTURE OF VALUE AND WORKING ENVIRONMENT

We firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision.

  • Work envıronment Young and Dynamic work environment, with a wide space for professional growth
  • Location On-Site
  • Salary and Benefits SOHO ME offers a competitive package in line with the industry competitors high average with incentive bonus

BE A PART OF OUR STORY

At SOHO ME, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team!

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Department Manager - Stock & Visual Merchandising ALO

Manama, Capital SOHO Group

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Job Description

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As the Department Manager - Stock and Visual Merchandising at ALO in Bahrain, you will oversee all aspects of merchandising, visual merchandising, and stock room arrangement. This role requires effective leadership and management skills to maximize store performance and ensure excellent customer service. You will report to the Store Manager and collaborate with other Department Managers to achieve business objectives and improve store operations.

Duties & Responsibilities

1. Stock Management

  • Inventory Oversight : Ensure accurate stock levels and oversee stockroom organization and management.
  • Inventory Analysis : Regularly review inventory reports and collaborate with the Store Manager to optimize stock levels and address any discrepancies.
  • Stock Room Management : Ensure the stock room is well-maintained and organized to facilitate efficient operations.
  • Stock Orders : Coordinate with stock controllers to plan and execute stock movements and orders.
  • Vendor and Supplier Liaison : Manage vendor relationships and ensure timely delivery of stock orders.
  • Visual Merchandising Standards : Maintain high standards of visual merchandising in line with ALO's brand image and seasonal themes.
  • Store Layout and Design : Collaborate with visual merchandising teams to ensure effective store layouts and designs.
  • Product Placement : Ensure products are well-displayed and presented to maximize sales and customer engagement.

3. Reporting and Analysis

  • Performance Reporting : Track and analyze stock and visual merchandising performance metrics, providing insights and recommendations for improvement.
  • Data Analysis : Analyze sales and inventory data to identify trends and opportunities, providing actionable insights to drive business results.

4. Team Management

  • Team Leadership : Lead and develop a team of visual merchandisers and stockroom staff, providing coaching and support to drive team and achieve business objectives.
  • Training and Development : Conduct regular training sessions for visual merchandisers and stockroom staff on product knowledge and visual merchandising standards.

Skills and Requirements

  • Stock Management : Proficient in stockroom organization and management, including inventory control and vendor management.
  • Visual Merchandising : Strong understanding of visual merchandising principles and product presentation.
  • Data Analysis : Proficient in data analysis tools and methods to analyze performance metrics.
  • Leadership and Team Collaboration : Strong leadership skills and ability to collaborate with cross-functional teams to achieve business goals.

CULTURE OF VALUE AND WORKING ENVIRONMENT

We firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision.

  • Work envıronment Young and Dynamic work environment, with a wide space for professional growth
  • Location On-Site
  • Salary and Benefits SOHO ME offers a competitive package in line with the industry competitors high average with incentive bonus

BE A PART OF OUR STORY

At SOHO ME, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team!

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Management, Sales, and Administrative
  • Industries Retail Apparel and Fashion and Retail

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PERFORMANCE MANAGEMENT & SUCCESSION PLANNING CONTROLLER

Gulf Air Group

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Job Description

GF1625 - PERFORMANCE MANAGEMENT & SUCCESSION PLANNING CONTROLLER

Company: Gulf Air Group

Division: Human Resources

Location:

Department: Human Resources

Closing Date: 03-Apr-2025

MAIN OBJECTIVE

To handle the Organizational Development Performance Management & Succession Planning initiatives that provide Gulf Air Group employees and its subsidiaries with the necessary tools and methods to ensure that individual goals and corporate objectives are met.

MAIN DUTIES

Performance Management System:

  1. Develop, design and implement Performance Management systems and processes applicable to Gulf Air Group.
  2. Provide support in reviewing and enhancing the Performance Management system to ensure it meets the evolving needs of the organization.
  3. Coordinate the Performance Management cycle, helping to ensure timely and accurate data collection and reporting.
  4. Assist in developing and delivering awareness and educational programs related to the Performance Management system for employees across the organization.
  5. Provide administrative support to the Performance Management team, ensuring work is completed to appropriate quality standards.
  6. Review, develop, and enhance the Performance Management System to ensure its maturity and adaptability to the organizational needs as it grows.
  7. Implement awareness and education programs for the Performance Management system across the organization, and deploy related development programs.
  8. Develop, review, update, and communicate Performance Management guidebooks, policies, and procedures.
  9. Assist Department Heads in setting organizational objectives and individual targets that are specific, measurable, achievable, results oriented and time related.
  10. Provide the necessary support to employees to enable them to achieve performance objectives.
  11. Coordinate workflow and administrative activities necessary to deliver and document all performance management activities.
  12. Conduct benchmarking studies and market research, to produce reports and recommendations that elevate the Performance Management function.
  13. Carry out other duties as assigned by Line Manager.

Succession Planning:

  1. Assist in identifying the key leadership positions, specialized roles, and other critical roles that are essential to the organization's success.
  2. Analyze the impact of these roles on the organization's overall performance and long-term viability, and provide a recommendation for the Manager to implement.
  3. Identify high-potential individuals who could be groomed for these future leadership roles.
  4. Assist in assessing the organization's talent pipeline and identifying any gaps or areas for development.
  5. Collaborate with the Training and Development team to provide support in creating individualized development plans for identified successors, focusing on the specific skills and experiences they need to succeed in their targeted roles.
  6. Facilitate in coordination with the Training and Development team opportunities for job shadowing, mentoring, coaching, and cross-training to help successors gain the necessary exposure and experience.
  7. Develop detailed succession plans for critical roles, outlining the potential successors, their readiness levels, and the timeline for transition.
  8. Ensure the succession plans are aligned with the organization's strategic objectives and that they are regularly reviewed and updated.
  9. Establish clear communication channels and transparency around the succession planning process as when and if required.
  10. Assist in linking the succession planning process to the organization's performance management system, career development, and training initiatives.
  11. Monitor the effectiveness of the succession planning program and provide feedback to the HR team for potential adjustments.
Education

Bachelor's degree in Human Resources, Business Administration and/or Organizational Development qualifications. CIPD Level 3 / 5 is a plus.

Experience

A minimum of 2 years of experience within the Organizational Development or other related HR fields.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

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REVENUE MANAGEMENT PERFORMANCE ANALYST

RESO

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Job Description

  • This is an integral part of the Pricing & Revenue Management and Commercial team in which the jobholder will play a crucial role in driving decisions to drive revenue growth and profitability of Gulf Air.
  • Owner of all pricing and revenue management performance KPIS as well as revenue and budgeting reports for top level management. Making daily decisions around quality of data and best visualization and analysis to ensure leadership and analysts have sound data, reports, methods to make timely and sound decisions including key metrics used to measure and drive improved revenue performance.
  • Driving and leading internal and cross-functional teams focusing on revenue generation opportunities as well as identify areas of risk to mitigate revenue risk. Performs sensitivity and other complex analyses and makes recommendations to drive decision making for business.

MAIN OBJECTIVES

  • This is an integral part of the Pricing & Revenue Management and Commercial team in which the jobholder will play a crucial role in driving decisions to drive revenue growth and profitability of Gulf Air.
  • Owner of all pricing and revenue management performance KPIS as well as revenue and budgeting reports for top level management. Making daily decisions around quality of data and best visualization and analysis to ensure leadership and analysts have sound data, reports, methods to make timely and sound decisions including key metrics used to measure and drive improved revenue performance.
  • Driving and leading internal and cross-functional teams focusing on revenue generation opportunities as well as identify areas of risk to mitigate revenue risk. Performs sensitivity and other complex analyses and makes recommendations to drive decision making for business.

MAIN DUTIES

  • Lead internal and cross-functional teams to identify revenue risks and growth opportunities throughout the network. Be accountable for decisions and action plans to ensure revenue generation.
  • Uses advanced tools and analytical techniques to create efficient and effective performance and tracking tools to ensure performance is measured at all levels of the network within pricing and revenue management. Provide consistent updates of flown and future performance and key economic KPIs such as revenue spill, spoilage, RASK, etc.
  • Understands risk models and decides which key revenue/profitability indicators are most impactful to take proactive steps to create contingency scenarios individually, with team members as well as cross-functionally to reduce revenue degradation risk.
  • Responsible to create, build and maintain department-wide management reports that give key insights into PRM and RASK performance. Ability to lead ideation and business process sessions with all levels of the organization to ensure effective reports and data are created driving efficient and effective PRM strategies.
  • Create revenue impact analysis for network-wide pricing and demand actions including their effect on markets, revenue and competitive trends and have a fundamental understanding of the data. Create competitor fare data and monitoring reports and ensure team leverages them into day-to-day business processes
  • Using advanced technical skills, create highly insightful reports at all levels of the network for PRM to ensure team has proper tools/insights to make sound decisions to create PRM strategies for peak periods and special events. Additionally, monitoring tools to ensure strategy execution and adjustments are appropriate and decides points of inflection needed for timely reviews.
  • Responsible for managing a wide range of projects and revenue scenario modelling with finance, Pricing and Revenue Management and other Commercial teams.
  • Consistently creates system-wide analysis of past performance and shows drivers of revenue performance at network, regional, route, O&D and/or analyst level as well as deciding what insights are most impactful in terms of forward-looking trends and performance.
  • Based on usage and other analysis and trends, decides when business process and ideation sessions are required and leads them. Ensure reports and tools are being leveraged and pricing and demand management are working effectively to drive revenue growth.
  • Using advanced modelling and ai/machine learning techniques, builds tools and reports to leverage pricing systems (infare, atpco, airprice, RO, etc) and ensures capacity changes for the airline and key competitors are understood throughout the team and helps develop key reports and tools to help PRM team members monitor and adjust strategies as needed based on market conditions and demand trends
  • Responsible to generate waterfall and other dynamic charts and pair with proper analysis and insights to create and lead presentations for management teams.
  • Creates frameworks to ensure continual evaluation and improvement for revenue management processes and systems.

EDUCATION AND TRAINING

Educated to university degree level in Economics, Math, Finance or a related field. Masters degree preferred. Highly PC literate with a strong working knowledge of Excel, Word, PowerBI, SQL and PowerPoint. Good standard of written/spoken English required.

Experience

At least 3 years’ experience in an analytical role, strategic planning, financial analysis or business consulting with clear experience making sound decisions. Experience in the airline industry and an understanding of Pricing and Revenue Management is preferred.

Experience in drawing insights from complex data sources and explaining those insights in business-friendly terms to stakeholders at all levels.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  • Resume/CV
  • Passport-size photograph
  • Qualification
  • Passport Copy
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REVENUE MANAGEMENT PERFORMANCE ANALYST

Gulf Air Group

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GF1757 - REVENUE MANAGEMENT PERFORMANCE ANALYST

Company: Gulf Air

Division: Commercial

Location:

Department: Revenue Management

Closing Date: 15-Aug-2025

MAIN OBJECTIVES

This role is an integral part of the Pricing & Revenue Management and Commercial team, playing a crucial role in driving revenue growth and profitability for Gulf Air.

The jobholder will be responsible for all pricing and revenue management KPIs, as well as revenue and budgeting reports for top management. This includes making daily decisions on data quality, visualization, and analysis to ensure leadership and analysts have accurate data and reports for timely decision-making.

The role also involves leading internal and cross-functional teams to identify revenue opportunities and risks, performing complex analyses, and making strategic recommendations to optimize revenue performance.

MAIN DUTIES
  1. Lead teams to identify revenue risks and growth opportunities across the network, ensuring effective decision-making and action plans.
  2. Develop and utilize advanced tools and techniques for performance measurement, providing regular updates on key metrics such as revenue spill, spoilage, RASK, etc.
  3. Understand risk models and determine key revenue and profitability indicators to proactively manage revenue risks.
  4. Create and maintain management reports that provide insights into PRM and RASK performance, leading sessions to ensure effective data utilization and strategy development.
  5. Conduct revenue impact analyses for pricing and demand strategies, monitor competitor fares, and incorporate these insights into business processes.
  6. Generate detailed reports and monitoring tools to support PRM strategies, especially during peak periods and special events.
  7. Manage projects and revenue scenario modeling in collaboration with finance and other commercial teams.
  8. Analyze past performance to identify revenue drivers and trends, providing forward-looking insights.
  9. Lead business process and ideation sessions based on data analysis and market trends.
  10. Leverage advanced modeling and AI/machine learning techniques to develop tools that monitor capacity and market conditions, informing strategic adjustments.
  11. Create dynamic visualizations and presentations for management reviews.
  12. Establish frameworks for continuous improvement of revenue management processes and systems.
EDUCATION AND TRAINING

University degree in Economics, Math, Finance, or related field; Master’s preferred. Proficiency in Excel, Word, PowerBI, SQL, PowerPoint. Good command of English.

EXPERIENCE

Minimum 3 years in analytics, strategic planning, financial analysis, or consulting. Airline industry experience and knowledge of Pricing and Revenue Management are preferred. Proven ability to analyze complex data and communicate insights effectively.

Application Process

If qualified and interested, please submit your application with the necessary documents.

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Manager Corporate Performance and Program Management

Manama, Capital VIVA Bahrain

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Manager Corporate Performance and Program Management

Business Unit: stc

Location:

Contract Type: Full Time

Closing Date: 04-Dec-2024

Job Objective:

To develop, continuously enhance and implement stc BH’s corporate performance management framework, ensuring timely & effective execution of stc BH’s strategic priorities, initiatives, and projects while providing management with significant business insights to support the fulfillment of stc Bahrain’s overall strategic aspirations.

Key Responsibilities/Duties:

Strategic Contribution:

  1. Contribute to the development of the Corporate Performance and Program Management section’s objectives and lead their achievement by performing and delegating related activities.
  2. Support strategy development and implementation at the organization, sector, and department level, ensuring insights derived from corporate performance management and program management are fully cascaded into the corporate strategy and/or business plan development process.
  3. Manage the preparation of and monitor the Corporate Performance and Program Management section’s business plans and annual budget, in line with the company’s objectives.
  4. Control expenditure against approved divisional budget on a regular basis and investigate and reconcile any significant variances to ensure effective cost control.

Corporate Performance Management and Program Management:

  1. Monitor and facilitate the execution of the corporate strategy by assisting in identifying obstacles and enablers, collaborating with relevant chiefs/directors to ensure that key milestones are met and that implementation plans are on schedule.
  2. Prepare all required material/documents for periodic corporate level performance boards and monthly/quarterly business reviews.
  3. Develop performance management dashboards highlighting areas for focus and/or improvement to ensure corporate objectives are being met and present them to senior management in a timely manner.
  4. Conduct periodic competitive position/market share analysis and generate key insights/potential corrective actions.
  5. Carry out in-depth and detailed ad-hoc analysis on specific aspects of corporate performance, aiming to conduct root cause analysis behind underperformance or major deviations and identify corrective actions.
  6. Participate in various relevant committees and present annual and periodic reports, contributing to speedy and high-quality decision making.
  7. Support the Senior Director Strategy Management and Planning in augmenting/refresher the corporate strategy in line with regular progress tracking, by providing tracking information as a basis for adjustments.
  8. Define, implement, and own stc Bahrain’s data analytics strategy and roadmap in terms of platforms, automated processes, solutions, and KPIs to facilitate the performance management process and oversee corporate strategy execution and performance.
  9. Lead the development of business cases to implement new business opportunities and oversee the detailing of implementation plans for approved opportunities to ensure optimal execution.
  10. Assume PMO role in terms of supporting the Strategy Planning section in initiatives development and cascading, and facilitating reporting on strategies and initiatives progress monitoring, to increase transparency across the organization and improve communication with stakeholders.
  11. Assume PMO role for ad-hoc programs in terms of managing their implementation by liaising with concerned parties and developing periodic progress reports and presenting them to management to support the escalation of any issues to relevant parties for faster decision-making.
  12. Lead the annual/semi-annual market research activity for various organizational sectors/functions and drive insights aimed at enhancing customer experience & overall operational efficiency.

People Management:

  1. Provide effective leadership across Corporate Performance and Program Management section by setting individual objectives, reviewing performance, developing, and motivating employees in line with the company’s policies, culture, and work ethics.
  2. Coordinate the department’s activities and manage team scheduling to ensure that all work is carried out efficiently, in line with the annual business plans, policies, and procedures.
  3. Approve workforce plan and oversee staff hiring, performance management, and training activities to attract, develop and retain talent for the Corporate Performance and Program Management section.

Change Management and Continuous Improvement:

  1. Lead the identification of opportunities for continuous improvement of the function’s systems, processes, and practices considering international best practices, improvement of business processes, and cost optimization.
  2. Approve functional change plans with a focus on leading strategic innovation by developing new solutions or improving existing ones to drive change, meet future digitalization needs and support company’s growth.
  3. Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.

Reporting and Compliance:

  1. Ensure that all functional reports are prepared timely and accurately and meet stc Bahrain’s organizational requirements, in adherence to the company’s policies and quality standards.
  2. Ensure compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.
Academic/Other Qualifications & Experience:

Bachelor’s degree in Business Administration, Finance, Economics, Management, or relevant field.

Preferred: Master’s degree in Strategic Management, Finance, or relevant field.

Professional Experience: Minimum of 10 years of relevant experience in Strategy Development, Project/Program Management, etc. The incumbent should have at least 6 years of experience at a relevant supervisory level, ideally in the Telecommunication sector.

About Application Process:

If you meet the criteria and you are enthusiastic about the role, we would welcome your application.

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Management Consultant - Operational Excellence

78901 Busaiteen, Muharraq BHD115000 Annually WhatJobs

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Job Description

full-time
Our client is seeking an experienced Management Consultant focused on Operational Excellence to join their practice in A'ali, Northern, BH . This role involves analyzing client operations, identifying inefficiencies, and developing and implementing strategies to optimize performance, reduce costs, and enhance productivity. The ideal candidate will possess a strong understanding of process improvement methodologies such as Lean, Six Sigma, and Kaizen, coupled with robust analytical and problem-solving skills. Responsibilities include conducting comprehensive operational assessments, mapping current-state processes, and designing future-state solutions that drive efficiency and effectiveness. You will work closely with client teams to implement change management initiatives, train staff on new processes, and measure the impact of interventions. This position requires excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels of an organization. A proven track record of successfully leading operational improvement projects is essential. The Management Consultant will be responsible for developing business cases, managing project timelines, and ensuring the successful delivery of tangible results for clients. Expertise in data analysis and performance metrics is crucial for identifying key areas for improvement and tracking progress. This is an exceptional opportunity to make a significant impact on client businesses by driving operational efficiency and fostering a culture of continuous improvement. A bachelor's degree in Business Administration, Engineering, or a related field, along with extensive consulting experience, is required.
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