567 Desktop Support jobs in Bahrain
Desktop Support (Bahraini Only)
Manama, Capital
Almoayyed International Group
Posted today
Job Viewed
Job Description
Nationality: Bahraini Only
- Gender: Male
- Bachelor in Computer Science/ Computer Engineering / IT.
- Registered in MOL or Fresh graduate.
- Can Immediately join.
- Excellent Communication Skills (English/Arabic)
- Flexibility and Excellent interpersonal skills,
General tasks:
- Provide timely technical support to Customers as per contractual obligations.
- Serves as a point of contact for technical support / service delivery for the Customers.
- Monitoring the cause of any recurrence of breakdown calls by the same customer and report to team lead / Assistant Manager.
- Liaise with support team (Finance, Commercial, Stores, Operations) for service delivery / technical support requirements.
**Job Types**: Full-time, Permanent, Temporary
COVID-19 considerations:
Must be Vaccinated.
- Gender: Male
- Bachelor in Computer Science/ Computer Engineering / IT.
- Registered in MOL or Fresh graduate.
- Can Immediately join.
- Excellent Communication Skills (English/Arabic)
- Flexibility and Excellent interpersonal skills,
General tasks:
- Provide timely technical support to Customers as per contractual obligations.
- Serves as a point of contact for technical support / service delivery for the Customers.
- Monitoring the cause of any recurrence of breakdown calls by the same customer and report to team lead / Assistant Manager.
- Liaise with support team (Finance, Commercial, Stores, Operations) for service delivery / technical support requirements.
**Job Types**: Full-time, Permanent, Temporary
COVID-19 considerations:
Must be Vaccinated.
This advertiser has chosen not to accept applicants from your region.
0
IT Help Desk Support
Salmabad, Central
IKEA
Posted today
Job Viewed
Job Description
**Company description** You see things a little differently. So do we. We believe that what you value is more important than what your CV says. Come see things a little differently with us and help us create a better everyday life for the many people.**
Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA career may be right for you.
**Job description**
- Secure all the software installed on the user’s PC with licenses.
- Secure daily IT routine and performing the checklist, Monitor daily scheduler jobs and ensure sales statement posted.
- Ensure all the daily and weekly backup jobs completed successfully for all three stores and service office.
- Ensure and complete any backup restoration request.
- Preventive maintenance of Data center, hardware and servers.
- Coordinate with vendor for POS machines maintenance.
- Ensure data optimizing on weekly basis.
- Secure Monthly IFB and annual store inventory support and preparation.
- work on effective ways to reduce the IT Budget.
**Qualification**
- Diploma in IT/ Computer/Networking.
- Bilingual with strong communication skills in both Arabic and English.
- Willing to cover shifts and provide required support during weekends, holidays and peak seasons according to the requirements to resolve incidents on time manner.
- Problem solving and Troubleshooting skills.
**More Information** AVAILABILITY**
At IKEA we have our customers always in focus and we are there for them at any time they shop with us. This means that we expect you to be there as well, also during the evenings and weekends.
**GROWING TOGETHER**
IKEA offers an exciting and empowering work environment in a global marketplace and as the world’s leader at life at home, you have exceptional opportunities to grow and develop together.
Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA career may be right for you.
**Job description**
- Secure all the software installed on the user’s PC with licenses.
- Secure daily IT routine and performing the checklist, Monitor daily scheduler jobs and ensure sales statement posted.
- Ensure all the daily and weekly backup jobs completed successfully for all three stores and service office.
- Ensure and complete any backup restoration request.
- Preventive maintenance of Data center, hardware and servers.
- Coordinate with vendor for POS machines maintenance.
- Ensure data optimizing on weekly basis.
- Secure Monthly IFB and annual store inventory support and preparation.
- work on effective ways to reduce the IT Budget.
**Qualification**
- Diploma in IT/ Computer/Networking.
- Bilingual with strong communication skills in both Arabic and English.
- Willing to cover shifts and provide required support during weekends, holidays and peak seasons according to the requirements to resolve incidents on time manner.
- Problem solving and Troubleshooting skills.
**More Information** AVAILABILITY**
At IKEA we have our customers always in focus and we are there for them at any time they shop with us. This means that we expect you to be there as well, also during the evenings and weekends.
**GROWING TOGETHER**
IKEA offers an exciting and empowering work environment in a global marketplace and as the world’s leader at life at home, you have exceptional opportunities to grow and develop together.
This advertiser has chosen not to accept applicants from your region.
1
IT Help Desk Specialist
Manama, Capital
MicroCenter Group
Posted today
Job Viewed
Job Description
To support and provide a rapid response service to inquiries from users and clients of the organization, to help resolve problems and queries related to IT.
**Roles & Responsibilities**
- Receive and undertakes logs reported through the Help Desk phone number.
- Support and troubleshoot user community in use MIS systems and basic issues.
- Forward logs to the competent authority.
- Follow up to completion of and finalize the logs with the competent authority.
- Keeps users informed of updates, known errors, new facilities or any IT related changes, which may affect their working environment, by sending circulates and notices.
- Register all logs related to Technical Support.
- Submit regularly report about logs.
- Perform other duties and related tasks as may be required from time to time.
**Educational Qualification & Certifications**:
- National Diploma in Computer science or Computer Engineering
- Certification in A+, N+, MCDST and MOUS are preferable
**Experience**:
- Minimum 3 years progressive experience in in helpdesk or technical support.
**Required Skills**:
- Good communication skills.
- Must be Fluent in English (speaking, reading and writing) and preferably Arabic.
**Salary**: From BD400.000 per month
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Arabic (required)
**Roles & Responsibilities**
- Receive and undertakes logs reported through the Help Desk phone number.
- Support and troubleshoot user community in use MIS systems and basic issues.
- Forward logs to the competent authority.
- Follow up to completion of and finalize the logs with the competent authority.
- Keeps users informed of updates, known errors, new facilities or any IT related changes, which may affect their working environment, by sending circulates and notices.
- Register all logs related to Technical Support.
- Submit regularly report about logs.
- Perform other duties and related tasks as may be required from time to time.
**Educational Qualification & Certifications**:
- National Diploma in Computer science or Computer Engineering
- Certification in A+, N+, MCDST and MOUS are preferable
**Experience**:
- Minimum 3 years progressive experience in in helpdesk or technical support.
**Required Skills**:
- Good communication skills.
- Must be Fluent in English (speaking, reading and writing) and preferably Arabic.
**Salary**: From BD400.000 per month
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Arabic (required)
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Specialist
Manama, Capital
Moyasar Ltd
Posted 6 days ago
Job Viewed
Job Description
About Moyasar:
At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.
Role Overview:
As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.
Key Responsibilities:
- Provide technical support to merchants during the onboarding and integration stages.
- Troubleshoot and resolve API, SDK, or platform-related issues.
- Communicate technical concepts clearly to non-technical users.
- Collaborate with the engineering team to escalate and resolve complex issues.
- Continuously learn and adapt to new technologies and tools.
- Ensure timely and high-quality responses to support tickets and inquiries.
Requirements:
- Bachelor degree majoring, IT, IS, MIS, and related.
- 1–2 years of experience in a technical support or developer support role
- Proficiency in multiple programming languages
- Strong problem-solving skills and ability to work under pressure
- Quick learner with a passion for technology and customer success
- Excellent communication skills in both English and Arabic
- Experience in fintech or financial services is preferred
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Technician
Manama, Capital
Gulf Future Business - GFB
Posted 12 days ago
Job Viewed
Job Description
We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.
Key Responsibilities:
- Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
- Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
- Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
- Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
- Install antivirus software, perform system updates, and educate users on secure practices for device protection.
- Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
- Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
- Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.
Qualifications:
- Minimum of a diploma in Information Technology or a related field.
- 3 to 5 years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
- Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.
Technical Skills:
- Proficiency with IT infrastructure, including PCs, printers, projectors, and smart screens.
- Strong understanding of network setup and device connectivity troubleshooting.
Soft Skills:
- Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
- Strong problem-solving abilities and a proactive approach to addressing technical issues.
- Ability to work both independently and within a team environment.
Additional Requirements:
- This is a fully on-site role; remote work is not permitted.
- Applicants should currently reside in Bahrain, as this is an immediate requirement.
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Lead
20115 Manama, Capital
BHD75000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a rapidly growing technology firm, is seeking an experienced and proactive Technical Support Lead to manage our remote customer service and helpdesk operations. This is a crucial role responsible for ensuring exceptional technical support for our diverse client base. You will lead a team of support specialists, providing guidance, training, and performance management to maintain high levels of customer satisfaction. As a remote-first leader, you will foster a collaborative and efficient support environment, leveraging advanced communication and ticketing systems. Key responsibilities include overseeing the resolution of complex technical issues, developing and refining support processes and documentation, analyzing support trends to identify areas for improvement, and managing escalations effectively. The ideal candidate will possess a strong technical aptitude, a deep understanding of IT systems and software, and a proven ability to lead and motivate a team in a remote setting. Excellent communication, problem-solving, and customer service skills are essential. A Bachelor's degree in Computer Science, Information Technology, or a related field, along with at least five years of experience in technical support and at least two years in a leadership capacity, is required. Proficiency in managing helpdesk software and CRM systems is also necessary. We are looking for an individual who is passionate about delivering outstanding customer experiences and is adept at navigating the challenges of leading a distributed team, ensuring our clients, including those near Manama, Capital, BH , receive timely and effective support.
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Specialist
97311 Seef, Capital
BHD45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly competent and customer-focused Technical Support Specialist to join their established IT department located in Seef, Capital, BH . This role is integral to ensuring seamless operation of the company's technological infrastructure and providing exceptional support to internal users. The ideal candidate will possess a strong technical aptitude, excellent problem-solving skills, and a genuine desire to assist others. Responsibilities include diagnosing and resolving hardware, software, and network issues, responding to user support requests via phone, email, and in-person, and documenting all support activities and resolutions in the ticketing system. You will be responsible for installing, configuring, and maintaining computer systems, peripherals, and mobile devices. Providing training and guidance to end-users on effective use of technology and software applications will also be a key part of this role. We are looking for someone with at least 2-3 years of experience in a similar IT support role. A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred, along with certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, Active Directory, and basic networking concepts (TCP/IP, DNS, DHCP) is required. Excellent interpersonal and communication skills are essential for effectively interacting with users of all technical skill levels. The ability to work independently and as part of a team, prioritize tasks, and manage time effectively is crucial. You will be expected to contribute to improving IT support processes and knowledge base articles. This is an excellent opportunity to grow your career in a supportive environment and make a tangible difference in the day-to-day operations of the business. Join a dedicated team committed to technological excellence and user satisfaction.
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Specialist
00501 Al Jasra
BHD45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a provider of IT solutions, is seeking a customer-focused Technical Support Specialist for their team in **Hidd, Muharraq, BH**. This role requires significant on-site presence to provide direct technical assistance to end-users. The Specialist will be responsible for diagnosing and resolving hardware, software, and network issues, providing guidance and support to users, and maintaining IT systems. You will be the first point of contact for technical queries, ensuring timely and effective solutions to keep systems running smoothly. A strong understanding of IT infrastructure and excellent troubleshooting skills are essential for success in this position.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide technical assistance and support related to computer systems, software, and hardware.
- Respond to queries and requests for technical assistance via phone, email, or in-person.
- Diagnose and resolve technical hardware and software issues.
- Install, configure, and maintain computer systems, printers, and other peripherals.
- Guide users on problem resolution and best practices for IT usage.
- Manage and maintain IT infrastructure, including servers, networks, and security systems.
- Document all issues and resolutions in the ticketing system.
- Escalate unresolved issues to appropriate senior technical staff or vendors.
- Assist with the setup of new user accounts and computer workstations.
- Contribute to the development of IT knowledge base articles and user guides.
Qualifications:
- Proven experience as a Technical Support Specialist or similar IT support role.
- Strong knowledge of computer hardware, operating systems (Windows, macOS), and common software applications.
- Experience with network troubleshooting and support.
- Excellent problem-solving and analytical skills.
- Strong customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Relevant IT certifications (e.g., CompTIA A+, Network+) are highly desirable.
- Experience with ticketing systems (e.g., Zendesk, ServiceNow) is a plus.
- High school diploma or equivalent required; Associate's or Bachelor's degree in Computer Science or a related field is preferred.
- Ability to work on-site in Hidd, Muharraq, BH.
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Specialist
220 Riffa, Southern
BHD45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a dedicated and customer-focused Technical Support Specialist to join their support team in Riffa, Southern, BH . This role is essential for providing timely and effective technical assistance to end-users, ensuring smooth operation of systems and applications. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries via phone, email, and chat, and escalating complex problems to higher-level support. The ideal candidate will possess strong technical aptitude, excellent communication skills, and a patient, problem-solving approach to customer service.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide first-level technical support and troubleshoot hardware, software, and network issues for end-users.
- Respond promptly and professionally to support requests via phone, email, and ticketing system.
- Guide users through step-by-step solutions and explain technical concepts clearly.
- Document all support interactions, issues, and resolutions accurately in the helpdesk system.
- Escalate unresolved issues to appropriate senior technical staff or departments.
- Assist with user account management, software installations, and system updates.
- Maintain knowledge base articles and FAQs to help users find solutions independently.
- Identify recurring technical issues and suggest potential solutions or improvements.
- Ensure customer satisfaction by providing efficient and friendly support.
- Collaborate with IT teams to resolve complex technical problems.
Qualifications:
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 2 years of experience in technical support or helpdesk roles.
- Proficiency in diagnosing and resolving common hardware and software problems.
- Experience with operating systems (Windows, macOS) and common applications.
- Familiarity with network troubleshooting principles.
- Excellent customer service and communication skills, both written and verbal.
- Ability to work under pressure and manage multiple support tickets simultaneously.
- Strong organizational and time management skills.
- Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Specialist
07070 Seef, Capital
BHD55000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dedicated and knowledgeable Technical Support Specialist to join their growing Customer Service & Helpdesk team. This role is crucial for providing exceptional technical assistance to users, resolving hardware and software issues efficiently and effectively. You will be the primary point of contact for customers seeking support, guiding them through troubleshooting steps via phone, email, and chat. Key responsibilities include diagnosing and resolving a wide range of technical problems, documenting support interactions accurately, and escalating complex issues to senior support staff or development teams when necessary. You will also be responsible for maintaining a knowledge base, creating helpful guides and FAQs to empower users. The ideal candidate will have strong technical aptitude, with a solid understanding of operating systems (Windows, macOS), common software applications, and basic networking concepts. Excellent communication, problem-solving, and customer service skills are paramount, as you will be interacting directly with customers who may be experiencing technical difficulties. This position is fully remote, requiring a self-motivated individual with excellent time management skills and a reliable internet connection. You must be patient, empathetic, and committed to delivering outstanding customer support. Experience with remote desktop support tools and ticketing systems (e.g., Zendesk, Jira Service Management) is highly preferred. If you are passionate about technology and helping people, and thrive in a remote support environment, this is an excellent opportunity to grow your career.
This advertiser has chosen not to accept applicants from your region.
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