4 501 Digital Services jobs in Bahrain

Business Operations Lead (Digital Services)

Manama, Capital stc Bahrain

Posted 4 days ago

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Job Description

Business Operations Lead (Digital Services)

Business Unit

Sector

Business

Location

Contract Type

Full Time

Closing Date

22-Sep-2025

Job Objective:

To participate in the successful execution of Digital Services strategy by achieving digital roadmap and sales targets, developing and leading new / existing digital channels and monitoring digital services performance, contributing to maximization of sales and revenue as well as promoting the delivery of exceptional digital customer experience.

Job Specifications:

Digital Services and Sales:

Assist with the implementation of customer journeys to safeguard customer satisfaction across the Business sector.

Partake in leading Digital Services strategy with the focus on accepting sales targets to contribute to the success of the Business Sector.

Identify and document detailed business requirements in order to assist with the creation of technical product specification.

Participate in the enhancement of stc Bahrain’s Digital Channels, including mobile app, website, online portal, self-service machines, e-commerce, etc.

Drive digitization of operations including end-to-end customer journeys, proposing improvement solutions across conventional and digital touchpoints to meet customer needs.

Partake in achieving the digital roadmap in order to contribute to the department’s success and growth.

Develop and invent new and existing digital channels to promote digital ecosystems and delivery of exceptional customer digital experience.

Monitor and analyze digital services performance in line with KPIs by using analytical tools in order to propose proactive plans for continuous optimization.

Perform effective tracking and follow-up on tasks and projects (individual, collaborative, cross-functional) to drive task completion across the department.

Achieve digital sales targets in harmonization with Planning and Performance to ensure its alignment with Business Operations strategic objectives and deliverables.

Contribute to driving sales across all digital channels including websites, social media channels, mobile app etc. to ensure achievement of profitability targets and enhance sales performance across the Digital Services section.

Lead the effective operations of new and existing digital channels and services to contribute to the achievement of the Digital Services targets and objectives.

Change Management, Continuous Improvement and Compliance:

Identify opportunities for continuous improvement of the department’s systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.

Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.

Ensure compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.

Qualification & Experience:

Bachelor’s or Master's degree in Business Administration / Marketing / Communications / Engineering or any other related field.

7 - 10 years of relevant experience in CEX and Digital Services, preferably within a telecom setup.

Role Impact:

The Digital Services Lead will play a critical role in shaping the digital strategy of the organization.

This position is responsible for overseeing the development and implementation of innovative digital services that enhance user engagement and drive business growth.

The Digital Services Lead will collaborate with cross-functional teams to ensure that digital initiatives align with the company's objectives and deliver measurable results.

By leveraging data analytics and user feedback, this role will continuously improve digital offerings, ensuring a seamless and impactful user experience.

Strategic Thinking : Ability to develop and implement a comprehensive digital strategy that aligns with organizational goals.

Technical Proficiency : In-depth knowledge of digital technologies, tools, and platforms, including content management systems, analytics, and UI/UX design.

Project Management : Proven track record in managing digital projects from conception to execution while meeting deadlines and budget constraints.

Analytical Skills : Proficient in analyzing data to inform decision-making and identify opportunities for improvement in digital services.

Communication : Excellent verbal and written communication skills, with the ability to convey complex digital concepts to a diverse audience.

Customer-Centric Approach : A strong focus on understanding user needs and enhancing the customer journey through digital channels.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. Tocomplete the application you would need the following document(s):

#J-18808-Ljbffr
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Remote Operations Coordinator - Digital Services

507 Al Daih, Northern BHD55000 Annually WhatJobs

Posted 11 days ago

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full-time
Our client, a rapidly expanding digital services provider, is seeking a meticulous and proactive Remote Operations Coordinator to manage and streamline their operational workflows. This is a fully remote position, offering the flexibility to work from anywhere. You will play a crucial role in ensuring the seamless execution of daily operations, coordinating across various departments, and supporting the delivery of digital services to clients. Responsibilities include managing project timelines, tracking key performance indicators (KPIs), and optimizing operational processes to enhance efficiency and productivity. You will be the central point of contact for operational queries, ensuring smooth communication between internal teams and external partners. The role involves managing documentation, maintaining operational databases, and preparing regular reports on operational status and performance. A key aspect of this position is identifying and implementing process improvements to address bottlenecks and enhance service delivery. You will also be involved in coordinating resources, scheduling tasks, and ensuring that all operational activities align with company objectives and client expectations. We are looking for an individual with exceptional organizational skills, a keen eye for detail, and a strong ability to manage multiple priorities in a fast-paced, remote environment. Proficiency in project management software and office productivity suites is essential. Excellent communication and interpersonal skills are vital for effective collaboration with colleagues and stakeholders worldwide. The ideal candidate is a self-starter, comfortable working independently, and committed to maintaining high operational standards. This role offers a fantastic opportunity to contribute to a dynamic team and grow within a company that values efficiency and innovation.
Key Responsibilities:
  • Coordinate and manage daily operational tasks and workflows for digital service delivery.
  • Track project progress, monitor key performance indicators (KPIs), and report on operational status.
  • Identify and implement process improvements to enhance operational efficiency and effectiveness.
  • Serve as a liaison between different departments, ensuring seamless communication and collaboration.
  • Manage and maintain operational documentation, databases, and records.
  • Prepare regular reports on operational performance, challenges, and recommendations.
  • Coordinate resources, schedules, and task assignments to meet project deadlines.
  • Assist in onboarding new team members and providing operational support.
  • Troubleshoot operational issues and develop solutions to minimize disruptions.
  • Contribute to the development and refinement of operational policies and procedures.
Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 3 years of experience in operations coordination, project management, or a similar administrative role, preferably in a remote setting.
  • Proven ability to manage multiple tasks and prioritize effectively in a remote work environment.
  • Strong organizational skills and exceptional attention to detail.
  • Proficiency in project management tools (e.g., Asana, Trello, Monday.com) and Microsoft Office Suite/Google Workspace.
  • Excellent written and verbal communication skills.
  • Ability to work independently, take initiative, and solve problems proactively.
  • Experience with digital service delivery or IT operations is a plus.
  • Familiarity with process improvement methodologies.
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Partner - Digital Transformation Consulting

23120 Saar, Northern BHD200000 Annually WhatJobs

Posted 10 days ago

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full-time
Our client, a premier Management Consultancy, is actively seeking a high-caliber Partner to lead their Digital Transformation practice. This senior leadership role is pivotal in driving strategic initiatives, developing new client relationships, and overseeing the execution of complex digital transformation projects. The role is based in Saar, Northern, BH , with extensive client interaction across the region. The Partner will be responsible for shaping the firm's digital strategy, identifying emerging technology trends, and developing innovative service offerings. You will lead and mentor high-performing consulting teams, manage significant client engagements, and contribute to the firm's overall growth and profitability. Key responsibilities include business development, proposal generation, and ensuring the highest standards of client service delivery. The ideal candidate will possess a distinguished track record in management consulting, with deep expertise in digital strategy, technology implementation (e.g., AI, cloud, data analytics, cybersecurity), and organizational change management. A strong network within the business community and a proven ability to secure and grow major client accounts are essential. An MBA or advanced degree from a reputable institution is highly preferred. Exceptional leadership, strategic thinking, and communication skills are mandatory. This is an unparalleled opportunity for a visionary leader to shape the future of digital transformation for leading organizations and significantly impact the consulting landscape.
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Director of Digital Strategy & Transformation

10001 Manama, Capital BHD150000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client is seeking a visionary and results-driven Director of Digital Strategy & Transformation to lead their strategic digital initiatives. This is a fully remote, senior leadership role responsible for shaping and executing the company's digital roadmap, driving innovation, and fostering a culture of digital-first thinking across the organization. You will spearhead the identification and implementation of cutting-edge digital technologies and strategies to enhance customer experience, optimize operational efficiency, and unlock new revenue streams. This position requires a forward-thinking leader capable of navigating complex digital landscapes and inspiring cross-functional teams to embrace transformative change.

Key Responsibilities:
  • Develop and articulate a comprehensive digital strategy aligned with overall business objectives.
  • Identify emerging digital trends, technologies, and opportunities for competitive advantage.
  • Lead the design and implementation of digital transformation projects, including but not limited to, CRM optimization, cloud migration, data analytics platforms, and AI integration.
  • Foster collaboration and build strong relationships with stakeholders across all departments to drive digital adoption and change management.
  • Establish key performance indicators (KPIs) to measure the success of digital initiatives and report on progress to senior leadership.
  • Manage digital project portfolios, ensuring on-time and on-budget delivery.
  • Oversee the digital user experience (UX) and customer journey mapping to ensure seamless and engaging interactions.
  • Drive innovation by exploring and piloting new digital tools and methodologies.
  • Champion a data-driven decision-making culture throughout the organization.
  • Mentor and develop a high-performing team of digital strategists and project managers.

Qualifications and Skills:
  • 10+ years of progressive experience in digital strategy, transformation, and technology leadership roles.
  • Proven track record of successfully leading large-scale digital transformation programs.
  • Deep understanding of digital technologies, including AI, machine learning, cloud computing, big data, and automation.
  • Exceptional strategic thinking, analytical, and problem-solving abilities.
  • Outstanding leadership, communication, and stakeholder management skills.
  • Experience in change management and fostering organizational adoption of new technologies.
  • Demonstrated ability to translate business needs into actionable digital strategies.
  • Master's degree in Business Administration, Computer Science, or a related field is highly desirable.
  • Experience working in a remote-first environment is a plus.
This is an unparalleled opportunity to influence the digital future of our client from a remote-first perspective. If you are a strategic leader passionate about driving digital innovation and transformation, we invite you to apply.
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Marketing Director - Digital Strategy

1101 Southern, Southern BHD95000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a dynamic and innovative company, is seeking a strategic and results-driven Marketing Director to lead their marketing efforts in Nuwaidrat, Southern, BH . This role is crucial for developing and executing comprehensive marketing strategies that drive brand awareness, customer acquisition, and revenue growth. The Marketing Director will oversee all aspects of the marketing department, including digital marketing, content creation, public relations, and market research. You will lead and inspire a talented marketing team, fostering a culture of creativity, data-driven decision-making, and continuous optimization.

Key responsibilities include developing the annual marketing plan and budget, identifying target audiences, and crafting compelling messaging and campaigns across various channels. You will be responsible for managing the company's online presence, including website, social media, and search engine optimization (SEO). Performance tracking and analytics will be integral to your role, as you will measure the effectiveness of marketing initiatives and make data-informed adjustments. The ideal candidate possesses a strong understanding of the latest marketing trends, digital technologies, and consumer behavior. Excellent leadership, strategic thinking, and project management skills are essential. You will collaborate closely with sales, product development, and executive leadership to ensure marketing strategies are aligned with overall business objectives. This is a significant opportunity to shape the brand's future, drive market penetration, and make a substantial impact on the company's success. We are looking for a passionate and experienced marketer who can translate vision into impactful action.

Qualifications:
  • Bachelor's degree in Marketing, Business Administration, Communications, or a related field. Master's degree is a plus.
  • Minimum of 8 years of progressive experience in marketing, with at least 4 years in a leadership or managerial role.
  • Proven experience developing and executing successful integrated marketing campaigns, with a strong emphasis on digital marketing.
  • Expertise in SEO, SEM, content marketing, social media marketing, email marketing, and analytics platforms (e.g., Google Analytics).
  • Strong understanding of market research, brand management, and competitive analysis.
  • Exceptional leadership, strategic planning, and team management skills.
  • Excellent written and verbal communication and presentation skills.
  • Proven ability to manage budgets and measure ROI.
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Management Consultant - Digital Strategy

23101 Southern, Southern BHD110000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a prestigious management consultancy, is seeking an experienced and analytical Management Consultant specializing in digital strategy. This remote-first position is an exceptional opportunity for a forward-thinking professional to advise leading organizations on their digital transformation journeys. You will be instrumental in helping clients leverage technology to enhance their business operations, customer engagement, and competitive positioning. Responsibilities include conducting in-depth market research, analyzing business processes, identifying digital opportunities and risks, and developing strategic recommendations. You will work closely with clients to design and implement digital roadmaps, optimize technology adoption, and drive innovation. A deep understanding of current digital trends, emerging technologies (e.g., AI, cloud computing, big data), and their business implications is crucial. The ideal candidate will possess strong analytical, problem-solving, and strategic thinking skills. You must be adept at translating complex technical concepts into clear, actionable business strategies. Excellent client management and communication skills are essential, with the ability to build rapport and trust with senior stakeholders remotely. This role requires a proactive approach, strong self-discipline, and the ability to manage projects independently. Qualifications include a Master's degree in Business Administration, Information Technology, or a related field, with a minimum of 7 years of experience in management consulting or a strategic digital role within an organization. Experience in conducting digital maturity assessments, developing digital transformation frameworks, and managing large-scale change initiatives is highly desirable. Familiarity with project management methodologies and a proven track record of delivering successful consulting engagements are necessary. This role is based out of our consultancy's hub near Nuwaidrat, Southern, BH , but is structured as a fully remote position.
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Head of Digital Strategy

BH778 Jbeil BHD120000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client is looking for an innovative and results-oriented Head of Digital Strategy to lead their online presence and digital transformation initiatives. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for developing and executing a comprehensive digital strategy that aligns with the company's overall business objectives. This includes overseeing all aspects of digital marketing, e-commerce, social media engagement, content creation, and website management. You will analyze market trends, identify new digital opportunities, and drive customer acquisition and retention through effective digital channels. The ideal candidate will have a proven track record of success in digital strategy, a deep understanding of SEO, SEM, CRM, and various digital marketing platforms, and the ability to lead and inspire a remote team. You will collaborate closely with cross-functional departments, including sales, product development, and customer service, to ensure a cohesive and impactful digital experience for our customers. Key responsibilities include setting digital KPIs, managing the digital marketing budget, reporting on campaign performance, and staying abreast of emerging technologies and best practices. You must be a strategic thinker with strong analytical skills and the ability to translate complex data into actionable insights. A passion for digital innovation and a commitment to driving measurable business results are essential. This role requires excellent communication and interpersonal skills, as well as strong project management capabilities. If you are a forward-thinking digital leader eager to shape the future of our online presence, we encourage you to apply.
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Management Consultant - Digital Strategy

401 Muharraq, Muharraq BHD120000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced Management Consultant specializing in Digital Strategy to join their prestigious firm in Muharraq, Muharraq, BH . This role is ideal for a strategic thinker who can help clients navigate complex digital transformations, develop innovative strategies, and implement solutions that drive business growth and competitive advantage. You will work with a diverse range of clients across various industries, providing expert advice and guidance on leveraging technology and digital trends.

Responsibilities:
  • Conduct in-depth analysis of client businesses, identifying opportunities for digital transformation and strategic improvement.
  • Develop comprehensive digital strategies tailored to client objectives, including market entry, technology adoption, and operational efficiency.
  • Advise clients on emerging digital technologies such as AI, cloud computing, IoT, and big data analytics.
  • Design and implement digital roadmaps, transformation programs, and change management initiatives.
  • Collaborate with client teams to foster adoption of new digital tools and processes.
  • Prepare and deliver high-impact presentations and reports to senior client executives.
  • Conduct market research and competitive analysis to identify best practices and industry trends.
  • Manage client relationships, building trust and ensuring client satisfaction throughout engagements.
  • Contribute to business development efforts, including proposal writing and client acquisition.
  • Stay current with the latest developments in digital technology, business strategy, and consulting methodologies.
Qualifications:
  • MBA or Master's degree in Business, Technology, or a related field.
  • Minimum of 5-7 years of experience in management consulting, with a focus on digital strategy, IT consulting, or digital transformation.
  • Proven track record of successfully advising clients on digital initiatives and driving business outcomes.
  • Strong understanding of digital technologies and their application in various business contexts.
  • Excellent analytical, problem-solving, and strategic thinking skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • Ability to manage multiple projects simultaneously and work effectively in a fast-paced, client-facing environment.
  • Experience with change management and stakeholder engagement is highly desirable.
  • Proficiency in business analysis tools and methodologies.
This is an exciting opportunity for a motivated consultant to drive significant change and innovation for leading organizations in the region. If you are passionate about digital transformation and possess strong consulting acumen, we encourage you to apply.
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Management Consultant, Digital Strategy

305 Al Seef BHD100000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client, a leading management consultancy firm, is seeking a dynamic and innovative Management Consultant specializing in Digital Strategy to join their growing practice. This role involves advising clients on leveraging digital technologies to achieve strategic objectives, enhance operational efficiency, and drive business growth. The consultant will engage with C-suite executives, lead project teams, and develop actionable roadmaps for digital transformation initiatives.

Key Responsibilities:
  • Conduct assessments of clients' current digital capabilities and identify areas for improvement and innovation.
  • Develop comprehensive digital strategies aligned with clients' business goals and market opportunities.
  • Advise on the adoption of emerging technologies such as AI, cloud computing, big data analytics, and IoT.
  • Create detailed digital transformation roadmaps, outlining key initiatives, timelines, and required investments.
  • Lead cross-functional teams in the execution of digital strategy projects.
  • Facilitate workshops and brainstorming sessions with clients to foster digital thinking and drive change.
  • Analyze market trends and competitive landscapes to provide insights on digital disruption.
  • Develop business cases and financial models to support digital investments.
  • Ensure effective communication and stakeholder management throughout project lifecycles.
  • Contribute to the development of the firm's digital consulting capabilities and thought leadership.

Qualifications:
  • Master's degree in Business Administration, Information Technology, Engineering, or a related field.
  • Minimum of 4 years of experience in digital strategy, technology consulting, or a related role.
  • Proven experience in developing and implementing digital strategies for diverse industries.
  • Strong understanding of key digital technologies and their business applications.
  • Excellent analytical, problem-solving, and strategic thinking skills.
  • Exceptional communication, presentation, and interpersonal skills, with the ability to engage senior stakeholders.
  • Proficiency in data analysis and visualization tools.
  • Experience with project management methodologies.
  • Ability to work effectively in a hybrid work environment, balancing remote collaboration with client site visits as needed.
  • Familiarity with Agile methodologies is a plus.

This is an exciting opportunity to shape the digital future of leading organizations. The role is based in Salmabad, Northern, BH , and offers a hybrid working arrangement.
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Senior Consultant - Digital Transformation Strategy

205 Busaiteen, Muharraq BHD110000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a premier management consultancy, is seeking an experienced Senior Consultant to join their elite team focused on Digital Transformation Strategy. This role involves advising leading organizations across various industries on how to leverage digital technologies to achieve strategic objectives, drive innovation, and enhance operational efficiency. You will be responsible for leading client engagements, conducting in-depth analyses, developing actionable strategies, and guiding implementation efforts. The ideal candidate possesses a strong understanding of digital trends, exceptional problem-solving skills, and a proven ability to manage complex projects.

Responsibilities:
  • Lead client engagements focused on digital strategy, transformation roadmap development, and technology adoption.
  • Conduct comprehensive assessments of clients' current digital capabilities, business processes, and market positioning.
  • Develop tailored digital transformation strategies, including defining vision, objectives, and key initiatives.
  • Identify opportunities for leveraging emerging technologies (e.g., AI, Cloud, Big Data, IoT) to drive business value.
  • Create detailed business cases, financial models, and implementation roadmaps for digital initiatives.
  • Facilitate workshops and working sessions with senior client stakeholders.
  • Provide expert advice on organizational change management, process re-engineering, and technology selection.
  • Manage project teams, ensuring timely and high-quality delivery of consulting services.
  • Develop and maintain strong client relationships, fostering trust and becoming a valued advisor.
  • Contribute to the development of thought leadership and intellectual property within the firm's digital practice.
  • Stay abreast of industry trends, competitive landscapes, and best practices in digital transformation.
  • Support business development activities, including proposal writing and client presentations.
Qualifications:
  • MBA or Master's degree in Business, Technology, Engineering, or a related field.
  • Minimum of 7 years of relevant consulting experience, with a focus on digital strategy and transformation.
  • Proven track record of successfully advising clients on digital initiatives and leading transformation projects.
  • Deep understanding of digital technologies, market trends, and their business implications.
  • Exceptional analytical, strategic thinking, and problem-solving skills.
  • Strong project management capabilities, with experience leading diverse teams.
  • Outstanding communication, presentation, and interpersonal skills, with the ability to influence senior executives.
  • Experience in change management and organizational redesign is essential.
  • Proficiency in developing business cases and financial models.
  • Ability to work effectively in a client-facing, team-oriented environment.
  • This role is based in Busaiteen, Muharraq, BH and requires a hybrid work model, balancing on-site client delivery and office work with remote flexibility.
Join a dynamic consultancy that empowers clients to navigate the complexities of the digital age and achieve sustainable competitive advantage.
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