3591 Digital Services jobs in Saar
Business Operations Lead (Digital Services)
Posted 3 days ago
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Job Description
Business Unit
Sector
Business
Location
Contract Type
Full Time
Closing Date
22-Sep-2025
Job Objective:To participate in the successful execution of Digital Services strategy by achieving digital roadmap and sales targets, developing and leading new / existing digital channels and monitoring digital services performance, contributing to maximization of sales and revenue as well as promoting the delivery of exceptional digital customer experience.
Job Specifications:Digital Services and Sales:
Assist with the implementation of customer journeys to safeguard customer satisfaction across the Business sector.
Partake in leading Digital Services strategy with the focus on accepting sales targets to contribute to the success of the Business Sector.
Identify and document detailed business requirements in order to assist with the creation of technical product specification.
Participate in the enhancement of stc Bahrain’s Digital Channels, including mobile app, website, online portal, self-service machines, e-commerce, etc.
Drive digitization of operations including end-to-end customer journeys, proposing improvement solutions across conventional and digital touchpoints to meet customer needs.
Partake in achieving the digital roadmap in order to contribute to the department’s success and growth.
Develop and invent new and existing digital channels to promote digital ecosystems and delivery of exceptional customer digital experience.
Monitor and analyze digital services performance in line with KPIs by using analytical tools in order to propose proactive plans for continuous optimization.
Perform effective tracking and follow-up on tasks and projects (individual, collaborative, cross-functional) to drive task completion across the department.
Achieve digital sales targets in harmonization with Planning and Performance to ensure its alignment with Business Operations strategic objectives and deliverables.
Contribute to driving sales across all digital channels including websites, social media channels, mobile app etc. to ensure achievement of profitability targets and enhance sales performance across the Digital Services section.
Lead the effective operations of new and existing digital channels and services to contribute to the achievement of the Digital Services targets and objectives.
Change Management, Continuous Improvement and Compliance:
Identify opportunities for continuous improvement of the department’s systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.
Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.
Ensure compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.
Qualification & Experience:Bachelor’s or Master's degree in Business Administration / Marketing / Communications / Engineering or any other related field.
7 - 10 years of relevant experience in CEX and Digital Services, preferably within a telecom setup.
Role Impact:The Digital Services Lead will play a critical role in shaping the digital strategy of the organization.
This position is responsible for overseeing the development and implementation of innovative digital services that enhance user engagement and drive business growth.
The Digital Services Lead will collaborate with cross-functional teams to ensure that digital initiatives align with the company's objectives and deliver measurable results.
By leveraging data analytics and user feedback, this role will continuously improve digital offerings, ensuring a seamless and impactful user experience.
Strategic Thinking : Ability to develop and implement a comprehensive digital strategy that aligns with organizational goals.
Technical Proficiency : In-depth knowledge of digital technologies, tools, and platforms, including content management systems, analytics, and UI/UX design.
Project Management : Proven track record in managing digital projects from conception to execution while meeting deadlines and budget constraints.
Analytical Skills : Proficient in analyzing data to inform decision-making and identify opportunities for improvement in digital services.
Communication : Excellent verbal and written communication skills, with the ability to convey complex digital concepts to a diverse audience.
Customer-Centric Approach : A strong focus on understanding user needs and enhancing the customer journey through digital channels.
About Application ProcessIf you meet the criteria and you are enthusiastic about the role, we would welcome your application. Tocomplete the application you would need the following document(s):
#J-18808-LjbffrRemote Operations Coordinator - Digital Services
Posted 11 days ago
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Job Description
Key Responsibilities:
- Coordinate and manage daily operational tasks and workflows for digital service delivery.
- Track project progress, monitor key performance indicators (KPIs), and report on operational status.
- Identify and implement process improvements to enhance operational efficiency and effectiveness.
- Serve as a liaison between different departments, ensuring seamless communication and collaboration.
- Manage and maintain operational documentation, databases, and records.
- Prepare regular reports on operational performance, challenges, and recommendations.
- Coordinate resources, schedules, and task assignments to meet project deadlines.
- Assist in onboarding new team members and providing operational support.
- Troubleshoot operational issues and develop solutions to minimize disruptions.
- Contribute to the development and refinement of operational policies and procedures.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 3 years of experience in operations coordination, project management, or a similar administrative role, preferably in a remote setting.
- Proven ability to manage multiple tasks and prioritize effectively in a remote work environment.
- Strong organizational skills and exceptional attention to detail.
- Proficiency in project management tools (e.g., Asana, Trello, Monday.com) and Microsoft Office Suite/Google Workspace.
- Excellent written and verbal communication skills.
- Ability to work independently, take initiative, and solve problems proactively.
- Experience with digital service delivery or IT operations is a plus.
- Familiarity with process improvement methodologies.
Partner - Digital Transformation Consulting
Posted 10 days ago
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Director of Digital Strategy & Transformation
Posted 9 days ago
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Job Description
Key Responsibilities:
- Develop and articulate a comprehensive digital strategy aligned with overall business objectives.
- Identify emerging digital trends, technologies, and opportunities for competitive advantage.
- Lead the design and implementation of digital transformation projects, including but not limited to, CRM optimization, cloud migration, data analytics platforms, and AI integration.
- Foster collaboration and build strong relationships with stakeholders across all departments to drive digital adoption and change management.
- Establish key performance indicators (KPIs) to measure the success of digital initiatives and report on progress to senior leadership.
- Manage digital project portfolios, ensuring on-time and on-budget delivery.
- Oversee the digital user experience (UX) and customer journey mapping to ensure seamless and engaging interactions.
- Drive innovation by exploring and piloting new digital tools and methodologies.
- Champion a data-driven decision-making culture throughout the organization.
- Mentor and develop a high-performing team of digital strategists and project managers.
Qualifications and Skills:
- 10+ years of progressive experience in digital strategy, transformation, and technology leadership roles.
- Proven track record of successfully leading large-scale digital transformation programs.
- Deep understanding of digital technologies, including AI, machine learning, cloud computing, big data, and automation.
- Exceptional strategic thinking, analytical, and problem-solving abilities.
- Outstanding leadership, communication, and stakeholder management skills.
- Experience in change management and fostering organizational adoption of new technologies.
- Demonstrated ability to translate business needs into actionable digital strategies.
- Master's degree in Business Administration, Computer Science, or a related field is highly desirable.
- Experience working in a remote-first environment is a plus.
Management Consultant, Digital Strategy
Posted 16 days ago
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Job Description
Key Responsibilities:
- Conduct assessments of clients' current digital capabilities and identify areas for improvement and innovation.
- Develop comprehensive digital strategies aligned with clients' business goals and market opportunities.
- Advise on the adoption of emerging technologies such as AI, cloud computing, big data analytics, and IoT.
- Create detailed digital transformation roadmaps, outlining key initiatives, timelines, and required investments.
- Lead cross-functional teams in the execution of digital strategy projects.
- Facilitate workshops and brainstorming sessions with clients to foster digital thinking and drive change.
- Analyze market trends and competitive landscapes to provide insights on digital disruption.
- Develop business cases and financial models to support digital investments.
- Ensure effective communication and stakeholder management throughout project lifecycles.
- Contribute to the development of the firm's digital consulting capabilities and thought leadership.
Qualifications:
- Master's degree in Business Administration, Information Technology, Engineering, or a related field.
- Minimum of 4 years of experience in digital strategy, technology consulting, or a related role.
- Proven experience in developing and implementing digital strategies for diverse industries.
- Strong understanding of key digital technologies and their business applications.
- Excellent analytical, problem-solving, and strategic thinking skills.
- Exceptional communication, presentation, and interpersonal skills, with the ability to engage senior stakeholders.
- Proficiency in data analysis and visualization tools.
- Experience with project management methodologies.
- Ability to work effectively in a hybrid work environment, balancing remote collaboration with client site visits as needed.
- Familiarity with Agile methodologies is a plus.
This is an exciting opportunity to shape the digital future of leading organizations. The role is based in Salmabad, Northern, BH , and offers a hybrid working arrangement.
Senior Consultant - Digital Transformation Strategy
Posted 2 days ago
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Job Description
Responsibilities:
- Lead client engagements focused on digital strategy, transformation roadmap development, and technology adoption.
- Conduct comprehensive assessments of clients' current digital capabilities, business processes, and market positioning.
- Develop tailored digital transformation strategies, including defining vision, objectives, and key initiatives.
- Identify opportunities for leveraging emerging technologies (e.g., AI, Cloud, Big Data, IoT) to drive business value.
- Create detailed business cases, financial models, and implementation roadmaps for digital initiatives.
- Facilitate workshops and working sessions with senior client stakeholders.
- Provide expert advice on organizational change management, process re-engineering, and technology selection.
- Manage project teams, ensuring timely and high-quality delivery of consulting services.
- Develop and maintain strong client relationships, fostering trust and becoming a valued advisor.
- Contribute to the development of thought leadership and intellectual property within the firm's digital practice.
- Stay abreast of industry trends, competitive landscapes, and best practices in digital transformation.
- Support business development activities, including proposal writing and client presentations.
- MBA or Master's degree in Business, Technology, Engineering, or a related field.
- Minimum of 7 years of relevant consulting experience, with a focus on digital strategy and transformation.
- Proven track record of successfully advising clients on digital initiatives and leading transformation projects.
- Deep understanding of digital technologies, market trends, and their business implications.
- Exceptional analytical, strategic thinking, and problem-solving skills.
- Strong project management capabilities, with experience leading diverse teams.
- Outstanding communication, presentation, and interpersonal skills, with the ability to influence senior executives.
- Experience in change management and organizational redesign is essential.
- Proficiency in developing business cases and financial models.
- Ability to work effectively in a client-facing, team-oriented environment.
- This role is based in Busaiteen, Muharraq, BH and requires a hybrid work model, balancing on-site client delivery and office work with remote flexibility.
Principal Consultant - Digital Transformation Strategy
Posted 3 days ago
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Job Description
Responsibilities:
- Lead the development and execution of comprehensive digital transformation strategies for clients across various industries.
- Conduct in-depth business and technology assessments to identify strategic opportunities and challenges.
- Advise C-suite executives on digital trends, emerging technologies, and best practices.
- Develop business cases, roadmaps, and implementation plans for digital initiatives.
- Guide clients through organizational change, process re-engineering, and technology adoption.
- Build and maintain strong client relationships, serving as a trusted advisor.
- Lead and mentor consulting teams, fostering a collaborative and results-oriented environment.
- Drive innovation by identifying and evaluating new digital technologies and solutions.
- Develop and deliver compelling presentations and reports to client leadership.
- Contribute to the growth of the consulting practice through thought leadership and business development activities.
- Manage multiple client engagements simultaneously, ensuring quality and timeliness of deliverables.
- Stay abreast of industry trends, competitive landscapes, and technological advancements.
- Champion the adoption of agile methodologies and data-driven decision-making.
- Master's degree or MBA from a top-tier institution; relevant Ph.D. is a plus.
- 12+ years of experience in management consulting, with a strong focus on digital transformation, strategy, and technology.
- Proven track record of successfully leading large-scale digital transformation programs.
- Deep understanding of digital technologies, including AI, ML, cloud computing, IoT, and data analytics.
- Exceptional analytical, problem-solving, and strategic thinking skills.
- Outstanding client-facing and interpersonal skills, with the ability to build rapport and influence senior stakeholders.
- Demonstrated experience in leading and developing high-performing teams.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly.
- Experience in business development and a proven ability to generate new client opportunities.
- Flexibility to work across different time zones and collaborate effectively in a fully remote setting.
- Industry expertise in areas such as financial services, retail, or healthcare is highly desirable.
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Principal Consultant - Digital Transformation Strategy
Posted 3 days ago
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Responsibilities will encompass conducting in-depth business process analysis, identifying opportunities for digital enablement, and architecting end-to-end digital transformation roadmaps. You will be expected to stay abreast of the latest trends in areas such as AI, machine learning, cloud computing, data analytics, and agile methodologies. Strong project management skills, the ability to lead cross-functional teams, and exceptional client-facing communication are essential. The ideal candidate possesses a proven track record in digital strategy consulting, with experience across various industries. As a remote-first role, you must demonstrate exceptional self-discipline, proactive communication, and the ability to build strong virtual relationships with clients and colleagues.
Key Responsibilities:
- Lead the development and execution of comprehensive digital transformation strategies for clients across various industries.
- Conduct business diagnostics, identify key challenges and opportunities for digital innovation.
- Design and articulate digital roadmaps, including technology adoption, process re-engineering, and organizational change management.
- Advise C-suite executives and senior stakeholders on digital strategy, technology investments, and emerging trends.
- Oversee the implementation of digital solutions, ensuring alignment with client objectives and timelines.
- Facilitate workshops and collaborative sessions with client teams.
- Manage client relationships, build trust, and act as a trusted advisor.
- Mentor and develop junior consultants within the team.
- Contribute to the development of intellectual property and best practices within the firm.
- Stay current with the latest advancements in digital technologies and their business applications.
Qualifications:
- Master's degree in Business Administration, Information Technology, Engineering, or a related field.
- Minimum of 10 years of consulting experience, with at least 5 years focused on digital transformation and strategy.
- Demonstrated success in leading large-scale digital transformation projects.
- Deep understanding of digital technologies (AI, Cloud, Big Data, IoT, etc.) and their business impact.
- Exceptional strategic thinking, analytical, and problem-solving skills.
- Proven ability to influence and communicate effectively with senior executives.
- Strong project management and team leadership capabilities.
- Excellent presentation and facilitation skills.
- Experience working in a remote or distributed team environment is highly preferred.
- A strong network within industries facing significant digital disruption is a plus.
Management Consultant - Digital Transformation Strategy
Posted 9 days ago
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Principal Consultant - Digital Transformation Strategy
Posted 15 days ago
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Job Description
Key Responsibilities:
- Lead client engagements focused on digital strategy, transformation, and innovation.
- Develop comprehensive digital roadmaps and implementation plans tailored to client needs and industry best practices.
- Advise senior leadership on the strategic implications of emerging digital technologies.
- Conduct thorough assessments of client digital maturity and identify key areas for improvement.
- Oversee the design and execution of digital transformation initiatives, ensuring alignment with business objectives.
- Mentor and develop junior consultants, fostering their growth in digital strategy and execution.
- Build and nurture strong, long-term relationships with key client stakeholders.
- Contribute to business development efforts, including proposal writing and client presentations.
- Develop and disseminate thought leadership content on digital transformation trends and best practices.
- Ensure the highest quality of deliverables and client satisfaction.
- Master's degree in Business Administration, Information Technology, Computer Science, or a related field. A PhD is a plus.
- A minimum of 12 years of experience in consulting, with at least 7 years focused on digital strategy and transformation.
- Proven experience advising C-level executives on digital initiatives and driving significant business outcomes.
- In-depth knowledge of digital technologies such as AI, Machine Learning, IoT, Cloud Computing, Big Data, and Automation.
- Exceptional analytical, strategic thinking, and problem-solving capabilities.
- Outstanding communication, presentation, and interpersonal skills.
- Demonstrated ability to lead and manage complex projects and diverse teams.
- Experience in sectors such as Financial Services, Retail, or Manufacturing is highly desirable.