What Jobs are available for Dispatcher Role in Bahrain?

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

ROLE PURPOSE:

• The Flight Dispatcher is responsible for preparing Flight Packages which includes Flight Plan, Weather, Notams, Crew Briefing and Flight Permissions for aircraft as required by DHL Aviation doing so in compliance with all Civil Aviation and Airline rules and regulations, as well as for the pre-flight to post-flight activities. To undertake flight operations monitoring & tracking of all conditions affecting flight performance (weather, airport and ATC restrictions etc.) Provide all necessary operations support to Flight crews and timely flight operations information to Management.
• Flight Dispatchers provide operational support and information necessary for Fight Crews to safely and legally operate their flights. The Flight Control Centre ensures that the aviation division executes operations in accordance with the regional air transport needs of the company on a day to day basis. This is done through interface with the Network Operations Control Group, the Crew Scheduler, the Aviation Maintenance Department, and various airport organizations. Flight Dispatchers provide vital reports and real time information concerning air operations to management.
• To successfully support, track, and accurately report on the operations of a complex airline network; optimize flight routes by achieving the best possible combination between flight cost, payload carried, ground and air restrictions and on-time arrival & departure.

YOUR TASKS:

• Ensures that all flight operations are conducted in accordance with relevant aviation regulations. Report any deviation from regulations or SOPs to the DFO and the Flight Operations Manager.
• Flight Monitoring & Tracking all DHL call sign flights in accordance with aviation regulation
• Provide 24/7 flight tracking, weather watch, monitoring airspace restrictions, NOTAM Checks for all DHL approved destinations and alternate airports.
• Ensures that a comprehensive flight brief is available for all flights which include flight release, weather briefing, and relevant Notams.
• Adheres to all procedures issued by the Flight Operations Manager
• Ensures that the Flight Control Center is adequately stocked with the necessary office supplies at all times.
• Informs Emergency Response Director immediately of all notifiable incidents.
• Communicates any deviations from normal operations to the Flight Operations Manager immediately.
• Maintains familiarity with the Emergency Procedures Manual and Emergency SOP. Initiates Emergency Procedure in accordance with the Emergency Procedures Manual.
• Calculate Fuel requirement for all DHL Aircrafts using Computerised Flight Planning System (Lido) and OPT
• Communicating Fuel figures, crew names, jump seat passenger names through DHL Systems (NMIV)
• Crew Tracking using Crew Scheduling System (AIMS)
• Processing Jump Seat requests from Bahrain using DHL Jump Seat Tool
• Monitoring Electronic Flight Packages transmission through EFB Application (Aviobase) for DHL Aircraft
• Check MEL Status of DHL Aircraft prior to Dispatch
• Ensures all ground handling functions in Bahrain & Outstations are provided for all ES flights to include GPU, pushback, crew transport, fuel, catering.
• Communicates with DHL Network Operation Control, Aviation Maintenance & Airside concerning all ES flight movements in and out of Bahrain.
• Ensures all operations planning checklist items are completed for charter and ad hoc flights.
• Coordinates with Coalition Military Authorities for flights permits (PPRs) into Afghanistan.
• Obtaining Landing, Over flight Clearances for all ES flights
• Obtain Adhoc Airport Slots for ES flights
• Perform Airfield Analysis for potential air routes.
• Responsible for assigning EFB Spare iPads & Company Aircraft Mobiles through in/out register
• Report Flight Control Centre IT issues to DHL IT department through established procedures.
• Maintains all necessary flight operations documents in Flight Control Center.
• Familiarity on all the company manuals and BCAA regulation for the legal and safe operation of all flights.
• DHL MEA Flight Operations are fast paced. Flight Dispatchers are often called upon to make fast decisions concerning significant air operations under extreme time pressure. Examples include decisions concerning deviation to alternate airports due to weather.

YOUR PROFILE:

• Must have a minimum of 5 years of experience within Aviation, with at least 5 years of experience Flight Dispatch or Crewing Experience.
• Must have at least 5 years within Airline AOC operations handling Flight Dispatch.
• Must be a licensed Aircraft Dispatcher with a Flight Dispatch License such as BCAA, UAE or FAA Aircraft Dispatcher License.
• Knowledge of BCAA regulations e.g. FTL / Dispatch
• Previous experience handling LIDO Flight Planning system.
• In depth knowledge of AIMS Crew Scheduling System (Training will be provided).
• Good communication and negotiation skills.
• Ability to communicate and coordinate with people from various cultures.
• Competency in Aviation Meteorology and Reporting Systems.
• Time management in a high pressure environment and ability to make sound decisions under time pressure.
• Attention to Detail.

OUR OFFER:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now

We look forward to receiving your application

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

ROLE PURPOSE:

• The Flight Dispatcher is responsible for preparing Flight Packages which includes Flight Plan, Weather, Notams, Crew Briefing and Flight Permissions for aircraft as required by DHL Aviation doing so in compliance with all Civil Aviation and Airline rules and regulations, as well as for the pre-flight to post-flight activities. To undertake flight operations monitoring & tracking of all conditions affecting flight performance (weather, airport and ATC restrictions etc.) Provide all necessary operations support to Flight crews and timely flight operations information to Management.
• Flight Dispatchers provide operational support and information necessary for Fight Crews to safely and legally operate their flights. The Flight Control Centre ensures that the aviation division executes operations in accordance with the regional air transport needs of the company on a day to day basis. This is done through interface with the Network Operations Control Group, the Crew Scheduler, the Aviation Maintenance Department, and various airport organizations. Flight Dispatchers provide vital reports and real time information concerning air operations to management.
• To successfully support, track, and accurately report on the operations of a complex airline network; optimize flight routes by achieving the best possible combination between flight cost, payload carried, ground and air restrictions and on-time arrival & departure.

YOUR TASKS:

• Ensures that all flight operations are conducted in accordance with relevant aviation regulations. Report any deviation from regulations or SOPs to the DFO and the Flight Operations Manager.
• Flight Monitoring & Tracking all DHL call sign flights in accordance with aviation regulation
• Provide 24/7 flight tracking, weather watch, monitoring airspace restrictions, NOTAM Checks for all DHL approved destinations and alternate airports.
• Ensures that a comprehensive flight brief is available for all flights which include flight release, weather briefing, and relevant Notams.
• Adheres to all procedures issued by the Flight Operations Manager
• Ensures that the Flight Control Center is adequately stocked with the necessary office supplies at all times.
• Informs Emergency Response Director immediately of all notifiable incidents.
• Communicates any deviations from normal operations to the Flight Operations Manager immediately.
• Maintains familiarity with the Emergency Procedures Manual and Emergency SOP. Initiates Emergency Procedure in accordance with the Emergency Procedures Manual.
• Calculate Fuel requirement for all DHL Aircrafts using Computerised Flight Planning System (Lido) and OPT
• Communicating Fuel figures, crew names, jump seat passenger names through DHL Systems (NMIV)
• Crew Tracking using Crew Scheduling System (AIMS)
• Processing Jump Seat requests from Bahrain using DHL Jump Seat Tool
• Monitoring Electronic Flight Packages transmission through EFB Application (Aviobase) for DHL Aircraft
• Check MEL Status of DHL Aircraft prior to Dispatch
• Ensures all ground handling functions in Bahrain & Outstations are provided for all ES flights to include GPU, pushback, crew transport, fuel, catering.
• Communicates with DHL Network Operation Control, Aviation Maintenance & Airside concerning all ES flight movements in and out of Bahrain.
• Ensures all operations planning checklist items are completed for charter and ad hoc flights.
• Coordinates with Coalition Military Authorities for flights permits (PPRs) into Afghanistan.
• Obtaining Landing, Over flight Clearances for all ES flights
• Obtain Adhoc Airport Slots for ES flights
• Perform Airfield Analysis for potential air routes.
• Responsible for assigning EFB Spare iPads & Company Aircraft Mobiles through in/out register
• Report Flight Control Centre IT issues to DHL IT department through established procedures.
• Maintains all necessary flight operations documents in Flight Control Center.
• Familiarity on all the company manuals and BCAA regulation for the legal and safe operation of all flights.
• DHL MEA Flight Operations are fast paced. Flight Dispatchers are often called upon to make fast decisions concerning significant air operations under extreme time pressure. Examples include decisions concerning deviation to alternate airports due to weather.

YOUR PROFILE:

• Must have a minimum of 5 years of experience within Aviation, with at least 5 years of experience Flight Dispatch or Crewing Experience.
• Must have at least 5 years within Airline AOC operations handling Flight Dispatch.
• Must be a licensed Aircraft Dispatcher with a Flight Dispatch License such as BCAA, UAE or FAA Aircraft Dispatcher License.
• Knowledge of BCAA regulations e.g. FTL / Dispatch
• Previous experience handling LIDO Flight Planning system.
• In depth knowledge of AIMS Crew Scheduling System (Training will be provided).
• Good communication and negotiation skills.
• Ability to communicate and coordinate with people from various cultures.
• Competency in Aviation Meteorology and Reporting Systems.
• Time management in a high pressure environment and ability to make sound decisions under time pressure.
• Attention to Detail.

OUR OFFER:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now

We look forward to receiving your application

• Develop and approve flight plans, considering weather, aircraft performance, and air traffic control.
• Calculate and verify fuel requirements for all flights.
• Monitor flight progress and make necessary in-flight adjustments.
• Maintain constant communication with flight crews and operational teams.
• Assess and respond to changing weather conditions and operational advisories.
• Manage irregular operations, including diversions, cancellations, and delays.
• Ensure compliance with all national and international aviation regulations.
• Maintain detailed flight logs and operational records.
• Coordinate with maintenance and ground handling personnel.
• Provide operational updates to relevant departments and management.

• Valid Flight Dispatcher License or equivalent certification.
• Proven experience in flight operations or dispatch.
• Thorough knowledge of air traffic control procedures, meteorology, and navigation.
• Familiarity with aircraft performance characteristics.
• Strong decision-making and problem-solving skills, especially under pressure.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Detail-oriented with a commitment to safety and operational excellence.
• Proficiency with flight planning software and communication systems.
• High school diploma or equivalent; tertiary education in aviation-related field preferred.

• Valid Flight Dispatcher Certificate or equivalent license.
• Proven experience in flight operations or dispatch.
• In-depth knowledge of aviation regulations, meteorology, and navigation.
• Proficiency with flight planning software and aviation systems.
• Excellent decision-making and problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and manage multiple tasks effectively.
• High level of attention to detail and commitment to safety.

• Assign drivers and vehicles to routes and deliveries based on schedules, traffic conditions, and delivery priorities.
• Monitor the movement of all vehicles in real-time using dispatch software and GPS tracking systems.
• Communicate effectively with drivers to provide updates, instructions, and support.
• Respond to customer inquiries and issues related to deliveries and pick-ups.
• Adjust routes and schedules as necessary due to unforeseen circumstances (e.g., traffic, weather, vehicle issues).
• Maintain accurate records of dispatch activities, driver logs, and delivery confirmations.
• Ensure compliance with company policies, safety regulations, and traffic laws.
• Liaise with other departments, such as fleet maintenance and customer service, to ensure seamless operations.
• Train and mentor new dispatchers, providing guidance on best practices.
• Troubleshoot and resolve dispatch-related problems quickly and efficiently.
• Generate reports on dispatch performance, on-time delivery rates, and driver efficiency.

• High school diploma or equivalent; further education or certifications in logistics or transportation are a plus.
• Minimum of 4 years of experience in dispatching, preferably within the transportation or logistics industry.
• Proven experience with dispatch software, GPS tracking systems, and route optimization tools.
• Excellent communication and interpersonal skills, with the ability to interact clearly and concisely with drivers and stakeholders.
• Strong multitasking and problem-solving abilities, with a keen eye for detail.
• Ability to remain calm and make effective decisions under pressure.
• Proficiency in Microsoft Office Suite.
• Understanding of geographical areas relevant to delivery routes.
• Team player with a strong work ethic.
• Flexible to work various shifts as required.

• Manage and coordinate the daily dispatching of field service technicians and vehicles.
• Assign service calls to appropriate technicians based on skill set, location, and availability.
• Monitor the progress of service calls and provide real-time support and guidance to technicians.
• Effectively communicate with technicians, customers, and internal departments to resolve issues and ensure smooth operations.
• Maintain accurate and up-to-date records of all dispatch activities, service requests, and technician assignments.
• Utilize dispatching software and mapping tools to optimize routes and schedules for maximum efficiency.
• Respond to emergency calls and reassign resources as needed to address urgent situations.
• Ensure adherence to service level agreements (SLAs) and performance targets.
• Train and mentor junior dispatchers on best practices and company procedures.
• Generate reports on dispatch performance, response times, and key operational metrics.
• Liaise with the maintenance department to ensure vehicles are available and properly equipped.
• Handle customer inquiries and complaints related to scheduling and service delivery.
• Contribute to the continuous improvement of dispatching processes and systems.

• High school diploma or equivalent; further education or certification in logistics or a related field is a plus.
• Minimum of 5 years of experience in dispatching, preferably within a transportation, logistics, or field service environment.
• Proven experience using dispatching software and related technologies.
• Excellent communication, interpersonal, and active listening skills.
• Strong organizational and multitasking abilities, with the capacity to remain calm under pressure.
• Proficiency in problem-solving and decision-making.
• Ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with geographical areas relevant to operations.
• Basic understanding of vehicle maintenance and repair is beneficial.
• Team-oriented with the ability to work collaboratively.

• Schedule and assign drivers and trucks for daily deliveries and pickups.
• Monitor the location and status of all trucks in the fleet using GPS tracking systems.
• Communicate effectively with drivers to provide instructions, updates, and support.
• Address and resolve any transportation-related issues or delays promptly.
• Optimize routes and delivery schedules to improve efficiency and reduce transit times.
• Maintain accurate dispatch records, including driver logs and delivery confirmations.
• Coordinate with warehouse staff and customers to ensure smooth loading and unloading processes.
• Handle customer inquiries regarding shipment status and delivery times.
• Ensure compliance with transportation regulations and company policies.
• Prepare daily and weekly dispatch reports for management.
• Manage driver hours of service and ensure adherence to regulations.
• Liaise with maintenance teams to schedule routine service and repairs for the fleet.
• Respond to emergencies and adapt dispatch plans as needed.
• Utilize dispatch software and other communication platforms efficiently.
• Foster positive working relationships with drivers and internal teams.

• Monitor and track the status of all outgoing and incoming shipments in real-time.
• Assign routes and loads to truck drivers, ensuring efficient utilization of resources.
• Communicate effectively with drivers to provide instructions, updates, and address any issues they may encounter.
• Maintain accurate dispatch records and update the transportation management system (TMS).
• Proactively identify and resolve logistical problems, such as delays, breakdowns, or route changes.
• Liaise with customers to provide updates on shipment status and delivery times.
• Ensure compliance with transportation regulations and company policies.
• Optimize delivery schedules to improve efficiency and reduce costs.
• Generate reports on dispatch activities, driver performance, and delivery metrics.
• Respond promptly to all communications via phone, email, and messaging platforms.

• Proven experience as a Truck Dispatcher or in a similar logistics coordination role.
• Familiarity with transportation management systems (TMS) and dispatch software.
• Excellent geographical knowledge of transportation routes.
• Strong understanding of trucking regulations and safety standards.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to remain calm and make effective decisions under pressure.
• Proficient in using computer systems, including Microsoft Office Suite.
• A dedicated home office space with reliable high-speed internet access.
• Ability to work independently and manage time effectively in a remote setting.
• High school diploma or equivalent; further education or certifications in logistics are a plus.