6 Ecommerce Assistant jobs in Bahrain
E-commerce Operations Specialist - Online Retail
2510 Al Hidd, Muharraq
BHD65000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is a dynamic and rapidly growing online retailer and is seeking a detail-oriented E-commerce Operations Specialist to join their fully remote team. This role is crucial in ensuring the seamless day-to-day operations of our client's online sales channels. You will be responsible for managing the entire e-commerce order lifecycle, from order processing and inventory management to fulfillment coordination and customer service issue resolution. This position requires a proactive individual with a passion for e-commerce and a commitment to delivering an exceptional customer experience.
The E-commerce Operations Specialist will work closely with various teams, including marketing, customer service, and logistics partners, to optimize operational efficiency. Key responsibilities include monitoring website performance related to orders, managing inventory levels across multiple platforms, and coordinating with fulfillment centers to ensure timely and accurate shipments. You will also be involved in analyzing operational data to identify trends, potential issues, and areas for improvement. Experience with e-commerce platforms and a strong understanding of supply chain basics are essential.
Key Responsibilities:
Required Qualifications:
The E-commerce Operations Specialist will work closely with various teams, including marketing, customer service, and logistics partners, to optimize operational efficiency. Key responsibilities include monitoring website performance related to orders, managing inventory levels across multiple platforms, and coordinating with fulfillment centers to ensure timely and accurate shipments. You will also be involved in analyzing operational data to identify trends, potential issues, and areas for improvement. Experience with e-commerce platforms and a strong understanding of supply chain basics are essential.
Key Responsibilities:
- Manage the end-to-end e-commerce order fulfillment process.
- Monitor and manage inventory levels across all online sales channels to prevent stockouts or overselling.
- Coordinate with third-party logistics (3PL) providers and warehouses to ensure efficient order processing and timely delivery.
- Process customer returns and exchanges in a timely and efficient manner.
- Troubleshoot and resolve operational issues related to orders, shipping, and inventory.
- Monitor website order flow and identify any technical glitches or discrepancies.
- Generate regular reports on key operational metrics, such as order volume, fulfillment times, and return rates.
- Collaborate with customer service to address and resolve customer inquiries related to orders and shipping.
- Identify opportunities to improve operational processes and enhance the customer experience.
- Stay up-to-date with e-commerce best practices and industry trends.
Required Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent work experience.
- Minimum of 3 years of experience in e-commerce operations, online retail, or a related field.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Familiarity with inventory management systems and practices.
- Experience working with 3PL providers is a plus.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management abilities.
- Effective communication and interpersonal skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Ability to adapt to a fast-paced, remote work environment.
This advertiser has chosen not to accept applicants from your region.
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E-commerce Operations Manager - Online Retail
750 Bani Jamra
BHD72000 Annually
WhatJobs
Posted 11 days ago
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Job Description
Our client, a rapidly growing e-commerce business, is seeking an experienced E-commerce Operations Manager to oversee and optimize their online retail operations. This role is critical in ensuring a seamless and efficient customer experience from order placement to delivery. Based in **Sitra, Capital, BH**, this position offers a hybrid work arrangement, combining essential on-site coordination with remote flexibility. You will be responsible for managing all aspects of the e-commerce platform, including website management, inventory control, order fulfillment, shipping logistics, and customer service. Key duties include analyzing sales data, identifying trends, and implementing strategies to improve conversion rates and customer satisfaction. You will work closely with marketing, sales, and IT teams to ensure cohesive online operations. The ideal candidate will possess a strong understanding of e-commerce platforms (e.g., Shopify, Magento), digital marketing best practices, and supply chain management. Excellent analytical, problem-solving, and project management skills are essential. You should have a proven track record of successfully managing online retail operations and driving growth. Strong communication and leadership skills are required to manage a team and collaborate effectively with cross-functional departments. Experience with A/B testing, SEO, and SEM is highly beneficial. This is an excellent opportunity to take ownership of a critical business function and make a significant impact on a dynamic online brand. If you are a strategic thinker with a passion for e-commerce and a commitment to operational excellence, we encourage you to apply. Your expertise will be crucial in scaling our online presence and ensuring customer loyalty. Join our innovative team and help shape the future of online retail in **Sitra, Capital, BH**. This position is located in **Sitra, Capital, BH**, with a hybrid work arrangement.
This advertiser has chosen not to accept applicants from your region.
1
Senior E-commerce Manager - Online Retail Operations
10333 Jaww, Southern
BHD75000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client is a prominent player in the online retail sector, seeking a dynamic and results-driven Senior E-commerce Manager to spearhead their digital retail operations from a fully remote position. This role is pivotal in driving online sales, enhancing customer experience, and optimizing the overall performance of their e-commerce platform. You will be responsible for developing and executing comprehensive e-commerce strategies, managing product listings, optimizing conversion rates, and overseeing digital marketing campaigns. The ideal candidate possesses a deep understanding of e-commerce best practices, digital marketing channels (SEO, SEM, social media, email marketing), and analytical tools. Responsibilities include analyzing sales data and website traffic to identify trends and opportunities, managing inventory levels and order fulfillment processes, and ensuring a seamless customer journey from browsing to checkout. You will collaborate closely with marketing, IT, and customer service teams to achieve business objectives. Experience with various e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and proficiency in web analytics tools (e.g., Google Analytics) are essential. This fully remote role requires a proactive individual with strong leadership, analytical, and problem-solving skills, capable of managing multiple priorities and thriving in a fast-paced digital environment. You will be tasked with improving customer engagement, reducing cart abandonment rates, and maximizing return on investment for digital marketing spend. Experience in user experience (UX) optimization and A/B testing is highly desirable. We are looking for a strategic thinker who can drive innovation and growth in the competitive online retail landscape.
Key Responsibilities:
Key Responsibilities:
- Develop and implement comprehensive e-commerce strategies.
- Manage and optimize the online product catalog and merchandising.
- Drive website traffic and conversion rate optimization (CRO).
- Oversee and execute digital marketing campaigns (SEO, SEM, Social Media, Email).
- Analyze e-commerce performance metrics and generate actionable insights.
- Manage online inventory and collaborate on fulfillment processes.
- Enhance customer experience across all digital touchpoints.
- Identify and implement strategies to reduce cart abandonment.
- Manage relationships with e-commerce platform providers and third-party vendors.
- Stay current with e-commerce trends and best practices.
- Collaborate with internal teams (marketing, IT, customer service).
- Develop and manage the e-commerce budget.
- Conduct competitor analysis and market research.
- Ensure compliance with online sales regulations and policies.
- Report on key performance indicators (KPIs) to senior management.
This advertiser has chosen not to accept applicants from your region.
2
Senior E-commerce Specialist - Online Retail Operations
20001 Seef, Capital
BHD55000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior E-commerce Specialist to manage and optimize their online retail operations. This is a fully remote position, offering the flexibility to work from anywhere within a suitable time zone. You will play a pivotal role in driving online sales, enhancing customer experience, and ensuring the smooth functioning of our client's digital storefront. Your expertise will be crucial in achieving ambitious e-commerce growth targets.
In this role, you will be responsible for overseeing all aspects of the e-commerce platform, including website content management, product listings, inventory management, and order fulfillment processes. You will analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement. Developing and implementing effective digital marketing strategies, such as SEO, SEM, social media marketing, and email campaigns, will be a key part of your role to drive traffic and conversions. You will also manage online advertising budgets and monitor campaign performance to ensure a strong ROI. Collaborating with cross-functional teams, including marketing, IT, and customer service, will be essential to ensure a seamless customer journey from browsing to post-purchase support. You will be tasked with identifying and integrating new e-commerce technologies and best practices to enhance the online shopping experience. Furthermore, you will manage customer feedback and reviews, implementing strategies to improve customer satisfaction and loyalty. A deep understanding of e-commerce analytics tools and the ability to translate data into actionable insights are critical. This role requires a proactive individual with excellent problem-solving skills and a passion for the digital retail landscape.
In this role, you will be responsible for overseeing all aspects of the e-commerce platform, including website content management, product listings, inventory management, and order fulfillment processes. You will analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement. Developing and implementing effective digital marketing strategies, such as SEO, SEM, social media marketing, and email campaigns, will be a key part of your role to drive traffic and conversions. You will also manage online advertising budgets and monitor campaign performance to ensure a strong ROI. Collaborating with cross-functional teams, including marketing, IT, and customer service, will be essential to ensure a seamless customer journey from browsing to post-purchase support. You will be tasked with identifying and integrating new e-commerce technologies and best practices to enhance the online shopping experience. Furthermore, you will manage customer feedback and reviews, implementing strategies to improve customer satisfaction and loyalty. A deep understanding of e-commerce analytics tools and the ability to translate data into actionable insights are critical. This role requires a proactive individual with excellent problem-solving skills and a passion for the digital retail landscape.
This advertiser has chosen not to accept applicants from your region.
3
Online Sales Incharge for Retail Supermarket
BHD9000 - BHD12000 Y
Furniture Store Bilad al Qadeem
Posted today
Job Viewed
Job Description
Job Title: Online Sales Incharge
Location: Sitra
Department: Supermarket – Online Sales Section
Reports To: Store Manager
Job Summary
The Online Sales Incharge will be responsible for managing and supervising the operations of the online sales section. This role requires strong coordination with the warehouse and delivery teams, maintaining accurate inventory records, processing online orders, preparing sales reports, and ensuring smooth customer service.
Proficiency in Microsoft Excel and its functions (VLOOKUP, Pivot Tables, SUMIF, IF statements, etc.) and the ability to learn quickly are essential for managing data, analyzing sales performance, and supporting decision-making.
Key Responsibilities
Online Sales Operations
- Oversee daily operations of the online sales section to ensure smooth order processing and timely deliveries.
- Manage online product listings, pricing, and stock updates.
- Coordinate with the warehouse team to ensure sufficient stock availability for online orders.
Excel & Data Management
- Use Excel for sales analysis, inventory tracking, and order management.
- Prepare and maintain accurate reports on daily, weekly, and monthly online sales.
- Analyze customer order trends and generate performance insights.
Inventory & Order Control
- Monitor stock levels and coordinate timely replenishment.
- Maintain accurate records to minimize stock discrepancies.
- Track pending, completed, and returned orders using system reports and Excel sheets.
Customer Service & Sales Growth
- Ensure high-quality customer service for online buyers, resolving queries and complaints effectively.
- Work towards achieving online sales targets and contributing to the store's overall growth.
- Suggest promotions or offers based on sales data analysis.
Team Supervision & Coordination
- Supervise and guide the online sales staff to ensure smooth workflow.
- Assign daily responsibilities and monitor compliance with service standards.
Reporting & Communication
- Prepare and submit online sales performance reports to the Store Manager.
- Communicate effectively with management regarding challenges, customer feedback, and team performance.
Qualifications & Skills
- Education: High school diploma or equivalent; additional qualifications in business, IT, or retail management are an advantage.
- Experience: Minimum 2–3 years in sales/retail, with experience in online sales preferred.
- Technical Skills:
- Strong knowledge of Microsoft Excel (formulas, Pivot Tables, VLOOKUP, charts, data analysis).
- Familiarity with online order management systems is a plus.
- Language: Arabic speaking is not mandatory but considered a plus.
Compensation
Package details will be discussed during the interview.
Interested candidates may send their CVs to:
Job Type: Full-time
This advertiser has chosen not to accept applicants from your region.
4
Remote Retail Sales Associate - Online Operations
50115 Al Ghurayfah
BHD2200 Monthly
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a vibrant and expanding e-commerce retailer, is seeking a motivated and customer-centric Retail Sales Associate to join their fully remote sales and customer engagement team. This role is essential for providing exceptional support to online customers, managing inquiries, and driving sales through digital channels. You will be responsible for assisting customers with product selection, processing online orders, resolving post-purchase issues, and maintaining customer relationships. The ideal candidate possesses excellent communication skills, a friendly demeanor, and a genuine passion for retail and customer service. You will utilize various communication platforms, including live chat, email, and social media, to interact with customers. This position requires a proactive approach, strong organizational skills, and the ability to work independently in a remote setting. Our client is committed to delivering a superior online shopping experience and seeks individuals who can embody their brand values. Responsibilities:* Respond to customer inquiries via live chat, email, and social media platforms promptly and professionally.* Assist customers with product information, order placement, and navigation of the e-commerce website.* Process online orders accurately and efficiently.* Resolve customer complaints and issues with empathy and efficiency, aiming for first-contact resolution.* Provide product recommendations and upsell opportunities where appropriate.* Maintain detailed records of customer interactions and transactions.* Collaborate with the marketing team to gather customer feedback and insights.* Assist in managing online product listings and ensuring information accuracy.* Contribute to building a strong and loyal customer base through excellent service.* Stay updated on product knowledge and company promotions.Qualifications:* High school diploma or equivalent required.* Previous experience in customer service or retail sales, preferably in an online environment.* Excellent verbal and written communication skills.* Strong interpersonal skills and a positive attitude.* Proficient in using computers, internet browsers, and communication platforms.* Ability to multitask and manage time effectively in a remote setting.* Familiarity with e-commerce platforms and CRM systems is a plus.* A genuine interest in fashion, home goods, or the specific retail sector of our client.* Ability to work independently and as part of a remote team.This fully remote role offers a flexible schedule for individuals passionate about retail and dedicated to creating positive customer experiences. Join our client and help shape their online customer journey.
This advertiser has chosen not to accept applicants from your region.
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