6 Ecommerce Assistant jobs in Bahrain
E-commerce Operations Specialist - Online Retail
Posted 5 days ago
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Job Description
The E-commerce Operations Specialist will work closely with various teams, including marketing, customer service, and logistics partners, to optimize operational efficiency. Key responsibilities include monitoring website performance related to orders, managing inventory levels across multiple platforms, and coordinating with fulfillment centers to ensure timely and accurate shipments. You will also be involved in analyzing operational data to identify trends, potential issues, and areas for improvement. Experience with e-commerce platforms and a strong understanding of supply chain basics are essential.
Key Responsibilities:
- Manage the end-to-end e-commerce order fulfillment process.
- Monitor and manage inventory levels across all online sales channels to prevent stockouts or overselling.
- Coordinate with third-party logistics (3PL) providers and warehouses to ensure efficient order processing and timely delivery.
- Process customer returns and exchanges in a timely and efficient manner.
- Troubleshoot and resolve operational issues related to orders, shipping, and inventory.
- Monitor website order flow and identify any technical glitches or discrepancies.
- Generate regular reports on key operational metrics, such as order volume, fulfillment times, and return rates.
- Collaborate with customer service to address and resolve customer inquiries related to orders and shipping.
- Identify opportunities to improve operational processes and enhance the customer experience.
- Stay up-to-date with e-commerce best practices and industry trends.
Required Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent work experience.
- Minimum of 3 years of experience in e-commerce operations, online retail, or a related field.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Familiarity with inventory management systems and practices.
- Experience working with 3PL providers is a plus.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management abilities.
- Effective communication and interpersonal skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Ability to adapt to a fast-paced, remote work environment.
E-commerce Operations Manager - Online Retail
Posted 11 days ago
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Senior E-commerce Manager - Online Retail Operations
Posted 10 days ago
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Job Description
Key Responsibilities:
- Develop and implement comprehensive e-commerce strategies.
- Manage and optimize the online product catalog and merchandising.
- Drive website traffic and conversion rate optimization (CRO).
- Oversee and execute digital marketing campaigns (SEO, SEM, Social Media, Email).
- Analyze e-commerce performance metrics and generate actionable insights.
- Manage online inventory and collaborate on fulfillment processes.
- Enhance customer experience across all digital touchpoints.
- Identify and implement strategies to reduce cart abandonment.
- Manage relationships with e-commerce platform providers and third-party vendors.
- Stay current with e-commerce trends and best practices.
- Collaborate with internal teams (marketing, IT, customer service).
- Develop and manage the e-commerce budget.
- Conduct competitor analysis and market research.
- Ensure compliance with online sales regulations and policies.
- Report on key performance indicators (KPIs) to senior management.
Senior E-commerce Specialist - Online Retail Operations
Posted 22 days ago
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Job Description
In this role, you will be responsible for overseeing all aspects of the e-commerce platform, including website content management, product listings, inventory management, and order fulfillment processes. You will analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement. Developing and implementing effective digital marketing strategies, such as SEO, SEM, social media marketing, and email campaigns, will be a key part of your role to drive traffic and conversions. You will also manage online advertising budgets and monitor campaign performance to ensure a strong ROI. Collaborating with cross-functional teams, including marketing, IT, and customer service, will be essential to ensure a seamless customer journey from browsing to post-purchase support. You will be tasked with identifying and integrating new e-commerce technologies and best practices to enhance the online shopping experience. Furthermore, you will manage customer feedback and reviews, implementing strategies to improve customer satisfaction and loyalty. A deep understanding of e-commerce analytics tools and the ability to translate data into actionable insights are critical. This role requires a proactive individual with excellent problem-solving skills and a passion for the digital retail landscape.
Online Sales Incharge for Retail Supermarket
Posted today
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Job Description
Job Title: Online Sales Incharge
Location: Sitra
Department: Supermarket – Online Sales Section
Reports To: Store Manager
Job Summary
The Online Sales Incharge will be responsible for managing and supervising the operations of the online sales section. This role requires strong coordination with the warehouse and delivery teams, maintaining accurate inventory records, processing online orders, preparing sales reports, and ensuring smooth customer service.
Proficiency in Microsoft Excel and its functions (VLOOKUP, Pivot Tables, SUMIF, IF statements, etc.) and the ability to learn quickly are essential for managing data, analyzing sales performance, and supporting decision-making.
Key Responsibilities
Online Sales Operations
- Oversee daily operations of the online sales section to ensure smooth order processing and timely deliveries.
- Manage online product listings, pricing, and stock updates.
- Coordinate with the warehouse team to ensure sufficient stock availability for online orders.
Excel & Data Management
- Use Excel for sales analysis, inventory tracking, and order management.
- Prepare and maintain accurate reports on daily, weekly, and monthly online sales.
- Analyze customer order trends and generate performance insights.
Inventory & Order Control
- Monitor stock levels and coordinate timely replenishment.
- Maintain accurate records to minimize stock discrepancies.
- Track pending, completed, and returned orders using system reports and Excel sheets.
Customer Service & Sales Growth
- Ensure high-quality customer service for online buyers, resolving queries and complaints effectively.
- Work towards achieving online sales targets and contributing to the store's overall growth.
- Suggest promotions or offers based on sales data analysis.
Team Supervision & Coordination
- Supervise and guide the online sales staff to ensure smooth workflow.
- Assign daily responsibilities and monitor compliance with service standards.
Reporting & Communication
- Prepare and submit online sales performance reports to the Store Manager.
- Communicate effectively with management regarding challenges, customer feedback, and team performance.
Qualifications & Skills
- Education: High school diploma or equivalent; additional qualifications in business, IT, or retail management are an advantage.
- Experience: Minimum 2–3 years in sales/retail, with experience in online sales preferred.
- Technical Skills:
- Strong knowledge of Microsoft Excel (formulas, Pivot Tables, VLOOKUP, charts, data analysis).
- Familiarity with online order management systems is a plus.
- Language: Arabic speaking is not mandatory but considered a plus.
Compensation
Package details will be discussed during the interview.
Interested candidates may send their CVs to:
Job Type: Full-time
Remote Retail Sales Associate - Online Operations
Posted 9 days ago
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