What Jobs are available for Engineer Support in Bahrain?
Showing 3757 Engineer Support jobs in Bahrain
Field Service Engineer (Remote Support)
1050 Manama, Capital
BHD75000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and resourceful Field Service Engineer to provide remote technical support and troubleshooting for their cutting-edge equipment. This role is integral to ensuring minimal downtime and maximum operational efficiency for our clients' systems. The ideal candidate will possess strong analytical and diagnostic skills, a deep understanding of mechanical, electrical, and software components, and the ability to guide on-site technicians or end-users through complex repair and maintenance procedures. This is a fully remote position, requiring excellent communication abilities and the capacity to convey technical information clearly and concisely.
Key responsibilities include: diagnosing and resolving technical issues remotely via phone, video conferencing, and remote access tools; providing step-by-step guidance for installation, maintenance, and repair tasks; documenting all support interactions, troubleshooting steps, and resolutions in a knowledge base; collaborating with engineering and product development teams to identify product issues and suggest improvements; developing and updating technical documentation, manuals, and troubleshooting guides; and providing remote training to customers or on-site service personnel. A Bachelor's degree in Engineering (Mechanical, Electrical, or relevant field) or equivalent practical experience is required. Several years of experience in field service, technical support, or a related engineering role, particularly with complex machinery or systems, is essential. Proficiency in diagnostic tools and software is a must. Excellent problem-solving skills, patience, and a customer-centric approach are paramount. The ability to work independently and manage time effectively in a remote setting is crucial. This is a unique opportunity to leverage your technical expertise to support clients worldwide, contributing to seamless operations and customer satisfaction from a remote workspace.
Location: Manama, Capital, BH
Key responsibilities include: diagnosing and resolving technical issues remotely via phone, video conferencing, and remote access tools; providing step-by-step guidance for installation, maintenance, and repair tasks; documenting all support interactions, troubleshooting steps, and resolutions in a knowledge base; collaborating with engineering and product development teams to identify product issues and suggest improvements; developing and updating technical documentation, manuals, and troubleshooting guides; and providing remote training to customers or on-site service personnel. A Bachelor's degree in Engineering (Mechanical, Electrical, or relevant field) or equivalent practical experience is required. Several years of experience in field service, technical support, or a related engineering role, particularly with complex machinery or systems, is essential. Proficiency in diagnostic tools and software is a must. Excellent problem-solving skills, patience, and a customer-centric approach are paramount. The ability to work independently and manage time effectively in a remote setting is crucial. This is a unique opportunity to leverage your technical expertise to support clients worldwide, contributing to seamless operations and customer satisfaction from a remote workspace.
Location: Manama, Capital, BH
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0
Field Service Engineer (Remote Support)
00500 Southern, Southern
BHD70000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a prominent provider of specialized industrial equipment, is seeking a skilled Field Service Engineer to offer remote technical support and guidance. This fully remote position allows you to leverage your expertise to assist customers and on-site technicians worldwide, troubleshooting complex equipment issues and ensuring optimal performance. The successful candidate will be responsible for providing expert technical assistance via phone, video conferencing, and remote diagnostic tools. You will guide customers through installation, operation, maintenance, and repair procedures, ensuring adherence to safety protocols and manufacturer specifications. This role demands a deep understanding of mechanical, electrical, and electronic systems specific to industrial machinery. You will analyze diagnostic data, identify root causes of failures, and recommend appropriate solutions. Developing comprehensive technical documentation, including troubleshooting guides, FAQs, and best practice manuals, will be a critical part of your responsibilities. Collaborating closely with the engineering, product development, and customer support teams to resolve escalated issues and provide feedback for product improvement is essential. The ideal candidate will possess exceptional problem-solving skills, patience, and the ability to explain technical concepts clearly to individuals with varying levels of technical proficiency. This is a remote-first role, requiring strong self-management, time-zone adaptability, and the ability to work independently. You will be instrumental in ensuring customer satisfaction and minimizing equipment downtime, contributing significantly to the company's reputation for excellent service. This position offers a unique opportunity to utilize your field service experience in a flexible, remote capacity.
Responsibilities:
Responsibilities:
- Provide remote technical support for industrial equipment installation, operation, and maintenance.
- Diagnose and troubleshoot complex equipment failures using remote diagnostic tools.
- Guide customers and on-site technicians through repair and maintenance procedures.
- Develop and update technical documentation, including service manuals and troubleshooting guides.
- Analyze performance data and identify root causes of equipment issues.
- Collaborate with internal engineering teams to resolve escalated technical problems.
- Provide feedback to product development based on field issues and customer requests.
- Ensure customer satisfaction by delivering timely and effective technical solutions.
- Maintain accurate records of support requests, resolutions, and customer interactions.
- Stay up-to-date with product updates and technical advancements.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electronics, or a related technical field.
- Minimum of 4 years of experience in field service, technical support, or a related role, preferably with industrial equipment.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency with diagnostic tools and remote support technologies.
- Excellent problem-solving, analytical, and communication skills.
- Ability to explain complex technical information clearly and concisely.
- Strong organizational and time management skills for effective remote work.
- Experience with technical writing and documentation is a plus.
- Willingness to be available for support across different time zones.
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1
Field Service Engineer - Remote Support
89012 Jaww, Southern
BHD85000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and adaptable Field Service Engineer with expertise in remote support to join their engineering team. This role is essential for providing expert technical assistance and troubleshooting for complex industrial equipment and systems. While the role involves remote diagnosis and guidance, the engineer will also be responsible for directing on-site technicians and potentially conducting occasional site visits if absolutely necessary (though the focus is remote). The ideal candidate possesses a strong mechanical and electrical aptitude, exceptional problem-solving skills, and the ability to communicate technical information clearly to both technical and non-technical audiences from a remote location. This is a remote-first position, enabling you to work from anywhere.
Responsibilities:
Responsibilities:
- Provide remote technical support and troubleshooting for industrial machinery and equipment.
- Diagnose complex technical issues using remote diagnostic tools and software.
- Guide and instruct on-site technicians or end-users through repair and maintenance procedures remotely.
- Develop and document clear, concise technical procedures and guides for remote assistance.
- Analyze equipment performance data to identify potential problems and recommend preventive maintenance.
- Collaborate with engineering and product development teams to resolve recurring issues.
- Respond to urgent service requests and manage multiple priorities effectively.
- Maintain detailed records of service calls, diagnoses, and resolutions in the service management system.
- Conduct remote training sessions for clients on equipment operation and maintenance.
- Stay up-to-date with the latest advancements in relevant technologies and troubleshooting techniques.
- Potentially conduct on-site visits for critical issues or complex installations, though the primary mode of operation is remote.
- Ensure customer satisfaction through prompt and effective remote technical support.
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 5 years of experience in field service engineering, with a strong emphasis on troubleshooting and repair of complex systems.
- Proven experience and comfort with providing remote technical support and guidance.
- Proficiency with diagnostic tools, oscilloscopes, multimeters, and other relevant test equipment.
- Strong understanding of mechanical, electrical, and software systems.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly and patiently.
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with remote access software and virtual collaboration tools.
- Willingness to travel occasionally for on-site support if required.
- Experience in a specific industrial sector relevant to the client's products is a significant advantage.
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2
Field Service Engineer - Remote Support
10001 Saar, Northern
BHD85000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and skilled Field Service Engineer to provide remote support for complex installation and maintenance projects. This is a fully remote role where you will leverage your technical expertise to diagnose issues, guide on-site technicians, and ensure the seamless operation of sophisticated equipment and systems. You will be a critical link between our technical teams and our clients' operational environments.
Key Responsibilities:
If you are a skilled Service Engineer looking for a challenging remote role where you can make a tangible impact, we encourage you to apply. The **job location** for this role is **Saar, Northern, BH**, but the work is performed entirely remotely.
Key Responsibilities:
- Provide expert remote technical assistance and troubleshooting for installation, maintenance, and repair of equipment.
- Diagnose complex technical problems using remote diagnostic tools, documentation, and communication with on-site personnel.
- Develop and document step-by-step procedures for installation and maintenance tasks to be performed by field technicians.
- Conduct remote training sessions for clients and field technicians on equipment operation, maintenance, and troubleshooting.
- Review and analyze service reports, equipment logs, and performance data to identify recurring issues and recommend preventative measures.
- Collaborate with engineering and product development teams to provide feedback on equipment design and performance.
- Manage a portfolio of remote support cases, ensuring timely resolution and high customer satisfaction.
- Create and maintain a knowledge base of common issues, solutions, and best practices.
- Update technical documentation and user manuals based on field feedback and product updates.
- Participate in virtual commissioning and testing of new equipment installations.
- Identify opportunities for product improvements based on field service experiences.
- Liaise with internal departments (e.g., sales, support, logistics) to ensure efficient service delivery.
- Ensure adherence to all safety protocols and company policies during remote guidance.
- Monitor equipment performance remotely and proactively address potential issues.
- Contribute to the development of remote support strategies and tools.
If you are a skilled Service Engineer looking for a challenging remote role where you can make a tangible impact, we encourage you to apply. The **job location** for this role is **Saar, Northern, BH**, but the work is performed entirely remotely.
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3
Senior Field Service Engineer (Remote Support)
123 Saar, Northern
BHD90000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a global leader in specialized industrial machinery, is seeking an experienced Senior Field Service Engineer to provide expert remote technical support. While this role is based out of **Saar, Northern, BH**, it is a fully remote position, focusing on diagnosing and resolving complex technical issues for clients worldwide via phone, video conferencing, and remote access software. The ideal candidate will possess a strong mechanical and electrical aptitude, extensive experience troubleshooting complex machinery, and excellent communication skills. You will be the primary point of contact for escalated technical challenges, guiding on-site technicians and customers through intricate repair and maintenance procedures. Responsibilities include creating detailed technical documentation, developing training materials for remote support staff, and contributing to the continuous improvement of our service offerings. You will collaborate closely with engineering and product development teams to provide feedback on product performance and identify potential design improvements. This role requires a proactive approach to problem-solving and the ability to manage multiple urgent requests simultaneously. The opportunity to leverage your expertise to ensure optimal performance of critical equipment and contribute to customer satisfaction without the need for on-site travel is unique. If you are a highly skilled engineer who excels in a remote support environment and thrives on solving challenging technical problems, we encourage you to apply.
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4
Lead Field Service Engineer - Remote Support
1013 Tripoli
BHD80000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a global leader in specialized industrial machinery, is seeking a highly experienced Lead Field Service Engineer to spearhead their remote technical support operations. This is a fully remote position, allowing you to leverage your expertise from anywhere while providing critical assistance to customers worldwide. You will be the primary point of contact for complex technical inquiries, diagnosing and resolving issues with our advanced machinery through remote diagnostic tools, video conferencing, and detailed troubleshooting guides. Your responsibilities will include providing expert guidance to on-site technicians, interpreting technical documentation, and managing the escalation of complex problems to engineering teams. You will play a crucial role in developing and updating remote support protocols, knowledge bases, and training materials for both customers and internal technical staff. The ideal candidate possesses deep technical knowledge of industrial equipment, exceptional problem-solving skills, and a strong ability to communicate technical information clearly and effectively in a remote setting. You will be instrumental in enhancing customer satisfaction and minimizing downtime by delivering timely and accurate remote solutions. This role requires a proactive approach, the ability to work independently, and a passion for continuous learning in a fast-evolving technological landscape. You will collaborate extensively with global support teams, product development, and sales departments to ensure a cohesive customer experience. The successful applicant will have a proven track record in field service or technical support, with a strong preference for experience in remote support methodologies. This is a unique opportunity to shape the future of remote customer service in the industrial equipment sector. The fully remote nature of this role means candidates can be located anywhere, but we are particularly keen to engage with experienced professionals who have ties or familiarity with the technical landscape around Janabiyah, Northern, BH , allowing for potential future regional coordination if needed.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert-level remote technical support for industrial machinery.
- Diagnose and troubleshoot complex equipment issues using remote tools and diagnostics.
- Guide on-site technicians and customers through repair and maintenance procedures.
- Escalate unresolved issues to appropriate engineering teams, providing detailed case information.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides and FAQs.
- Contribute to the creation and delivery of remote training programs.
- Analyze service data to identify recurring issues and recommend product improvements.
- Collaborate with global support teams to share best practices and knowledge.
- Ensure timely and effective resolution of customer support requests.
- Maintain high standards of customer service and satisfaction.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field, or equivalent practical experience.
- Minimum of 7 years of experience in field service, technical support, or maintenance of complex machinery.
- Proven expertise in diagnosing and repairing electromechanical systems.
- Proficiency with remote diagnostic tools, network troubleshooting, and video conferencing platforms.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional verbal and written communication skills, with the ability to explain technical concepts clearly.
- Demonstrated ability to work independently and manage time effectively in a remote environment.
- Experience in training or mentoring junior technicians is a plus.
- Strong understanding of industrial control systems and automation is desirable.
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5
Senior Field Service Engineer - Remote Support
750 Riffa, Southern
BHD70000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a leader in advanced industrial machinery, is seeking a highly skilled Senior Field Service Engineer with a focus on remote diagnostics and support. This is a fully remote position, allowing you to leverage your expertise to assist customers and field teams globally without the need for constant travel. You will be responsible for providing advanced technical support, troubleshooting complex issues, and guiding on-site technicians through intricate repair and maintenance procedures. Utilizing state-of-the-art remote monitoring and diagnostic tools, you will play a critical role in minimizing equipment downtime and ensuring customer satisfaction. The ideal candidate possesses a deep understanding of mechanical, electrical, and software systems, coupled with exceptional problem-solving abilities and clear communication skills, vital for effective remote guidance.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide expert remote technical support for complex machinery and industrial systems.
- Utilize remote diagnostic tools, software, and video conferencing to troubleshoot equipment failures and performance issues.
- Guide on-site field technicians through intricate repair, installation, and maintenance procedures.
- Analyze machine data and performance logs to identify potential issues and recommend preventative measures.
- Develop and update technical documentation, troubleshooting guides, and best practice manuals.
- Collaborate with engineering and product development teams to provide feedback on product design and reliability.
- Manage service tickets and ensure timely resolution of customer issues.
- Conduct remote training sessions for customers and internal service personnel.
- Stay current with technological advancements in industrial equipment and remote support solutions.
- Ensure adherence to all safety protocols and quality standards in remote service delivery.
Qualifications:
- Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 6 years of experience in field service, technical support, or maintenance of complex industrial machinery.
- Strong proficiency in diagnosing and troubleshooting mechanical, electrical, and control systems.
- Experience with remote diagnostic tools, SCADA systems, or IoT platforms is highly desirable.
- Excellent problem-solving and analytical skills.
- Outstanding verbal and written communication skills, with the ability to convey technical information clearly and concisely in a remote setting.
- Ability to remain calm and effective under pressure and manage multiple support requests simultaneously.
- Proficiency in using various communication and collaboration software.
- Self-motivated, disciplined, and able to work independently with minimal supervision.
- Willingness to occasionally travel for critical on-site interventions if absolutely necessary (though the primary focus is remote).
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6
Senior Field Service Engineer (Remote Support)
411 Markh, Northern
BHD65000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a leading manufacturer of advanced industrial equipment, is seeking a highly skilled Senior Field Service Engineer to join our fully remote technical support team. In this critical role, you will provide expert remote assistance to our global customer base, troubleshooting and resolving complex technical issues with our machinery. You will be responsible for diagnosing equipment malfunctions, guiding on-site technicians or customers through repair procedures, and ensuring minimal downtime for critical operations. The ideal candidate possesses extensive hands-on experience with industrial machinery, a strong understanding of mechanical, electrical, and hydraulic systems, and exceptional diagnostic and problem-solving abilities. You will leverage remote diagnostic tools, video conferencing, and detailed technical documentation to deliver top-tier support. This position requires excellent communication skills and the ability to remain calm and effective under pressure.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical support to customers experiencing issues with industrial equipment.
- Diagnose equipment malfunctions using remote diagnostic tools, schematics, and troubleshooting guides.
- Guide on-site technicians or customers through complex repair and maintenance procedures via phone, video, and online platforms.
- Analyze equipment performance data and identify root causes of recurring problems.
- Document all troubleshooting steps, resolutions, and customer interactions in the service management system.
- Collaborate with engineering and product development teams to provide feedback on equipment design and reliability.
- Develop and update technical documentation, service manuals, and troubleshooting guides.
- Assist in training junior support engineers and field technicians.
- Escalate unresolved issues to senior management or specialized engineering teams as necessary.
- Ensure customer satisfaction by providing timely and effective technical solutions.
- Stay current with product updates, technical advancements, and industry best practices.
Qualifications:
- Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 5 years of experience in field service, maintenance, or technical support for industrial machinery.
- Strong knowledge of mechanical, electrical, and hydraulic systems.
- Proficiency in reading and interpreting technical drawings, schematics, and blueprints.
- Experience with remote diagnostic tools, data logging, and diagnostic software.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Exceptional verbal and written communication skills, with the ability to explain technical concepts clearly.
- Strong customer service orientation and the ability to build rapport with clients.
- Ability to work independently and manage time effectively in a fully remote environment.
- Willingness to travel occasionally for complex on-site escalations, if required.
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7
Senior Field Service Engineer (Remote Support)
145 Hamad Town, Northern
BHD82000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a leading manufacturer of advanced industrial machinery, is seeking a highly skilled Senior Field Service Engineer to join our remote-first engineering team. This critical role focuses on providing expert remote technical support, troubleshooting, and diagnostics for complex equipment deployed at client sites worldwide. The ideal candidate will possess extensive hands-on experience with industrial systems, a strong analytical mindset, and exceptional problem-solving abilities. You will leverage remote diagnostic tools and collaborate closely with on-site technicians and customer personnel to ensure minimal downtime and optimal equipment performance.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide advanced remote troubleshooting and diagnostics for industrial machinery.
- Analyze equipment performance data and identify root causes of failures.
- Guide on-site technicians and customer engineers through complex repair procedures.
- Develop and update technical documentation, service manuals, and knowledge base articles.
- Collaborate with the engineering and product development teams to provide feedback on product reliability and design improvements.
- Conduct remote training sessions for customer staff and field technicians.
- Manage service escalations and ensure timely resolution of critical issues.
- Utilize remote monitoring and diagnostic software effectively.
- Maintain accurate records of service activities, parts usage, and customer feedback.
- Contribute to the development of predictive maintenance strategies.
Qualifications:
- Associate's or Bachelor's degree in Mechanical, Electrical, or Industrial Engineering, or a related technical field.
- 7+ years of experience in field service, technical support, or maintenance of complex industrial equipment.
- Deep understanding of mechanical, electrical, and hydraulic systems.
- Proven ability to troubleshoot and diagnose complex technical issues remotely.
- Proficiency with diagnostic tools, oscilloscopes, multimeters, and data logging equipment.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and manage time effectively in a remote setting.
- Experience with PLC programming and industrial automation systems is a strong plus.
- Willingness to travel occasionally for critical on-site support if required (though the primary focus is remote).
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8
Senior Field Service Engineer - Remote Support
1009 Al Seef
BHD70000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled Senior Field Service Engineer to provide remote technical support and guidance for complex installation and maintenance operations. This role is crucial for ensuring that our client's sophisticated equipment and systems are installed, maintained, and repaired to the highest standards, even when direct on-site presence is not immediately feasible. The ideal candidate will possess extensive technical expertise in a relevant field, coupled with strong problem-solving skills and the ability to diagnose and troubleshoot issues remotely. You will be responsible for guiding on-site technicians, analyzing technical documentation, and escalating complex problems when necessary. This is a remote-first position, requiring excellent communication skills and the ability to effectively manage technical support interactions through digital channels. Your expertise will be vital in ensuring operational continuity and customer satisfaction.
Responsibilities:
Responsibilities:
- Provide expert remote technical support for installation, maintenance, and repair of equipment and systems.
- Guide and assist on-site technicians through complex troubleshooting procedures via phone, video, and remote access tools.
- Analyze technical manuals, schematics, and diagnostic data to identify root causes of issues.
- Develop and refine remote diagnostic protocols and best practices.
- Escalate unresolved technical issues to higher-level support or engineering teams, providing detailed information.
- Train and mentor junior field service technicians on technical procedures and remote support techniques.
- Document all remote support interactions, troubleshooting steps, and resolutions.
- Collaborate with engineering and product development teams to feedback product performance issues and suggest improvements.
- Ensure timely resolution of technical problems to minimize equipment downtime.
- Maintain a high level of customer satisfaction through effective and efficient support.
- Contribute to the knowledge base with FAQs, solutions, and technical tips.
- Associate's or Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, Industrial) or a related technical field.
- Minimum of 5 years of experience in field service, installation, or maintenance of complex equipment/systems.
- Strong technical aptitude and hands-on experience with relevant equipment.
- Proficiency in reading and interpreting technical drawings, schematics, and diagnostic reports.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Exceptional communication, listening, and interpersonal skills, crucial for remote guidance.
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with remote diagnostic tools and technologies is highly desirable.
- Experience in providing technical training or support is a significant advantage.
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9