687 Engineering Field jobs in Bahrain
Embedded Linux Field Engineering Manager
Posted 6 days ago
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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable and growing.
We are hiring an Embedded Linux Field Engineering Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services activities, by helping customers with solution architecture, design and delivery.
Location: This is a remote role, running a team in one of three Geos, Americas, EMEA or APAC. You will therefore need to be located in one of those three Geos to manage that specific team that spans few timezones from you
Our Internet of Things mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market.
Our Field Engineers are thought leaders helping our customers solve hard problems. They are accomplished technologists that take a hands-on approach to embedded Linux strategy and delivery. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best-of-breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development.
This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also team drivers that take pride in team and company wins.
The role entails
- Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
- Solve customer problems by promoting our technologies and being a trusted advisor
- Work remotely in a single major time zone
- Coach, mentor, and offer career development feedback
- Identify and measure team health indicators
- Implement disciplined engineering processes
- Represent your team and product to stakeholders, partners, and customers
- Develop and evangelise great engineering and organisational practices
- Plan and manage progress on agreed goals and projects
- Be an active part of the leadership team, collaborating with other leaders
- Exceptional academic track record from both high school and university
- Bachelors degree in Computer Science or related technical field
- Extensive embedded Linux experience - Yocto or other
- Extensive Linux experience - Debian or Ubuntu preferred
- Fluency in at least one of Golang, Python, C, C++, or Rust
- Ability to manage a small team
- Experience with customer engagements
- Professional written and spoken English
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Result-oriented, with a personal drive to meet commitments
- An ability to communicate the business benefits of technology
- An humble learner and quick study
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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Technical Support Specialist
Posted 6 days ago
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About Moyasar:
At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.
Role Overview:
As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.
Key Responsibilities:
- Provide technical support to merchants during the onboarding and integration stages.
- Troubleshoot and resolve API, SDK, or platform-related issues.
- Communicate technical concepts clearly to non-technical users.
- Collaborate with the engineering team to escalate and resolve complex issues.
- Continuously learn and adapt to new technologies and tools.
- Ensure timely and high-quality responses to support tickets and inquiries.
Requirements:
- Bachelor degree majoring, IT, IS, MIS, and related.
- 1–2 years of experience in a technical support or developer support role
- Proficiency in multiple programming languages
- Strong problem-solving skills and ability to work under pressure
- Quick learner with a passion for technology and customer success
- Excellent communication skills in both English and Arabic
- Experience in fintech or financial services is preferred
Technical Support Technician
Posted 12 days ago
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We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.
Key Responsibilities:
- Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
- Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
- Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
- Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
- Install antivirus software, perform system updates, and educate users on secure practices for device protection.
- Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
- Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
- Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.
Qualifications:
- Minimum of a diploma in Information Technology or a related field.
- 3 to 5 years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
- Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.
Technical Skills:
- Proficiency with IT infrastructure, including PCs, printers, projectors, and smart screens.
- Strong understanding of network setup and device connectivity troubleshooting.
Soft Skills:
- Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
- Strong problem-solving abilities and a proactive approach to addressing technical issues.
- Ability to work both independently and within a team environment.
Additional Requirements:
- This is a fully on-site role; remote work is not permitted.
- Applicants should currently reside in Bahrain, as this is an immediate requirement.
Technical Support Lead
Posted today
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Technical Support Specialist
Posted today
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Technical Support Specialist
Posted today
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Key Responsibilities:
- Provide technical assistance and support related to computer systems, software, and hardware.
- Respond to queries and requests for technical assistance via phone, email, or in-person.
- Diagnose and resolve technical hardware and software issues.
- Install, configure, and maintain computer systems, printers, and other peripherals.
- Guide users on problem resolution and best practices for IT usage.
- Manage and maintain IT infrastructure, including servers, networks, and security systems.
- Document all issues and resolutions in the ticketing system.
- Escalate unresolved issues to appropriate senior technical staff or vendors.
- Assist with the setup of new user accounts and computer workstations.
- Contribute to the development of IT knowledge base articles and user guides.
Qualifications:
- Proven experience as a Technical Support Specialist or similar IT support role.
- Strong knowledge of computer hardware, operating systems (Windows, macOS), and common software applications.
- Experience with network troubleshooting and support.
- Excellent problem-solving and analytical skills.
- Strong customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Relevant IT certifications (e.g., CompTIA A+, Network+) are highly desirable.
- Experience with ticketing systems (e.g., Zendesk, ServiceNow) is a plus.
- High school diploma or equivalent required; Associate's or Bachelor's degree in Computer Science or a related field is preferred.
- Ability to work on-site in Hidd, Muharraq, BH.
Technical Support Specialist
Posted today
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Key Responsibilities:
- Provide first-level technical support and troubleshoot hardware, software, and network issues for end-users.
- Respond promptly and professionally to support requests via phone, email, and ticketing system.
- Guide users through step-by-step solutions and explain technical concepts clearly.
- Document all support interactions, issues, and resolutions accurately in the helpdesk system.
- Escalate unresolved issues to appropriate senior technical staff or departments.
- Assist with user account management, software installations, and system updates.
- Maintain knowledge base articles and FAQs to help users find solutions independently.
- Identify recurring technical issues and suggest potential solutions or improvements.
- Ensure customer satisfaction by providing efficient and friendly support.
- Collaborate with IT teams to resolve complex technical problems.
Qualifications:
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 2 years of experience in technical support or helpdesk roles.
- Proficiency in diagnosing and resolving common hardware and software problems.
- Experience with operating systems (Windows, macOS) and common applications.
- Familiarity with network troubleshooting principles.
- Excellent customer service and communication skills, both written and verbal.
- Ability to work under pressure and manage multiple support tickets simultaneously.
- Strong organizational and time management skills.
- Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
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Technical Support Specialist
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Technical Support Specialist
Posted today
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Key Responsibilities:
- Provide prompt and effective technical support to customers and internal users.
- Respond to inquiries via phone, email, and chat channels.
- Diagnose and resolve technical hardware and software issues.
- Escalate unresolved issues to the appropriate support teams or personnel.
- Guide users through step-by-step solutions.
- Install, configure, and troubleshoot software applications and operating systems.
- Maintain accurate records of support requests and resolutions in the ticketing system.
- Create and update knowledge base articles and user documentation.
- Assist with hardware and software inventory management.
- Monitor system performance and identify potential issues.
The ideal candidate will have previous experience in technical support or a related IT role. Strong knowledge of computer hardware, software, and networking principles is essential. Excellent communication, interpersonal, and customer service skills are required. Proficiency with operating systems (Windows, macOS) and common office applications is necessary. Experience with remote support tools and ticketing systems is highly desirable. A degree or certification in Information Technology or a related field is preferred. This fully remote role requires self-motivation, excellent time management, and the ability to work independently.
Technical Support Specialist
Posted today
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Location: Hidd, Muharraq, BH