94 Executive Customer Service jobs in Bahrain

Overview

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As an Account Management Team Lead , you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.

• Manage critical partners with a high degree of complexity.
• Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.
• Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.
• Ongoing training and development for your team.
• Maintain granular reporting on team performance
• Set clear expectations, provide guidance, and ensure the professional development of team members.
• Develop and implement account management strategies to maximize partner success and revenue
• Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.
• Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.
• Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.
• Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.
• Prepare regular reports on team and account performance for senior management.
• Identify opportunities for process optimization and contribute to the development of best practices.
• Drive pipeline and attainment against team’s goals.

• Have a passion for sales
• 5+ years of experience, ideally in sales, account management, or related experience.
• You excel in a transactional deal cycle
• High level of ownership and dedication.
• You show creative sales tactics to engage with prospects.
• Experience using CRM (Salesforce) and Google Apps.

• Join Our Vibrant Team at Fakhro Tower - Where Work Meets Innovation and Fun!
• Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
• Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.
• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
• Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.
• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.
• Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.

• Manage and maintain complex calendars, scheduling appointments and meetings for executives.
• Coordinate domestic and international travel arrangements, including flights, accommodation, and itineraries.
• Prepare correspondence, reports, and presentations with a high degree of accuracy.
• Screen and prioritize incoming communications, including emails and phone calls.
• Organize and maintain electronic and physical filing systems.
• Handle confidential information with the utmost discretion.
• Assist with event planning and coordination for meetings and company functions.
• Conduct research and gather information as required by executives.
• Process expense reports and manage office supplies.
• Provide general administrative support to the executive team.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 3 years of experience in an administrative or executive assistant role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively.
• Discretion and a professional demeanor.
• Experience with calendar management and travel coordination.
• Ability to work independently and as part of a team.
• Detail-oriented with a proactive approach to problem-solving.

• Manage and maintain complex executive calendars and schedules.
• Arrange and coordinate meetings, including preparing agendas and taking minutes.
• Handle incoming and outgoing correspondence, emails, and phone calls with professionalism.
• Organize and manage domestic and international travel arrangements.
• Prepare reports, presentations, and other documents as required.
• Maintain organized and efficient filing systems, both physical and digital.
• Act as a liaison between executives and internal/external stakeholders.
• Handle confidential information with the utmost discretion.
• Conduct research and gather information as needed.
• Perform general office administrative duties to support the executive team.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 3 years of experience in an administrative support role, preferably supporting executives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• High level of discretion and confidentiality.
• Proactive and resourceful with strong problem-solving skills.
• Professional demeanor and positive attitude.

• Manage executive calendars, schedule appointments, and coordinate meetings, including preparing agendas and distributing minutes.
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Greet visitors professionally and manage reception area.
• Organize and maintain physical and digital filing systems.
• Prepare reports, presentations, and other documents as needed.
• Coordinate travel arrangements, including flights, accommodation, and visa applications.
• Manage office supplies, equipment, and vendor relationships.
• Assist with event planning and coordination for internal and external meetings.
• Ensure the office is tidy and presentable at all times.
• Handle confidential information with the utmost discretion.
• Provide general administrative support to the team as required.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Proven experience (3+ years) as an Office Administrator, Executive Assistant, or in a similar administrative role.
• Excellent organizational and time-management skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional written and verbal communication skills.
• Professional demeanor and strong interpersonal skills.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Discretion and ability to handle confidential information.
• Experience with office management software and equipment.
• Proactive attitude and problem-solving capabilities.

• Manage and maintain executive calendars, scheduling appointments, meetings, and conference calls.
• Coordinate complex domestic and international travel arrangements, including flights, accommodation, and itineraries.
• Prepare, proofread, and edit documents, reports, presentations, and correspondence.
• Screen and manage incoming calls, emails, and mail, prioritizing and responding as appropriate.
• Organize and maintain physical and digital filing systems.
• Assist with the planning and execution of meetings, including preparing agendas, taking minutes, and distributing action items.
• Handle confidential information with the utmost discretion and professionalism.
• Manage office supplies inventory and place orders as needed.
• Provide general administrative support to the executive team and other staff members.
• Serve as a primary point of contact for internal and external inquiries.
• Assist with special projects and initiatives as assigned.
• Ensure efficient office operations and manage day-to-day administrative tasks.
• Support event coordination and logistics as required.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 3 years of experience in an administrative support role, preferably supporting executives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• High level of professionalism and discretion.
• Ability to multitask and prioritize tasks effectively.
• Proactive problem-solving skills.
• Experience with calendar management and travel coordination.
• Ability to work independently and as part of a team.
• Familiarity with office management software and tools.

• Proven experience in an administrative or executive assistant role.
• Excellent knowledge of office procedures and management systems.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• High level of discretion and confidentiality.
• Ability to work independently and as part of a team.
• High school diploma or equivalent; further qualifications will be a plus.