439 Fashion Sales jobs in Bahrain

• Develop and execute strategic sales plans to achieve and exceed annual sales targets within the assigned territory.
• Manage and grow relationships with existing retail accounts, including boutiques, department stores, and online retailers.
• Identify and acquire new business opportunities within the fashion apparel market.
• Present new collections and product lines to buyers, effectively communicating brand value and unique selling propositions.
• Negotiate pricing, terms, and promotional activities to maximize sales and profitability.
• Monitor market trends, competitor activities, and customer feedback to inform sales strategies.
• Provide accurate sales forecasts and reports to management on a regular basis.
• Collaborate with the marketing and merchandising teams to ensure alignment with brand strategies and product offerings.
• Manage inventory levels and ensure timely order fulfillment for accounts.
• Resolve customer issues and ensure a high level of customer satisfaction.
• Attend industry trade shows and fashion events to represent the brand and generate leads.
• Stay informed about current fashion trends and consumer behavior.
• Conduct regular market visits to assess brand presence and identify new opportunities.

• Bachelor's degree in Business, Marketing, Fashion Merchandising, or a related field.
• 3-5 years of proven experience in sales management, preferably within the fashion apparel industry.
• Demonstrated success in achieving and exceeding sales targets.
• Strong understanding of the fashion retail landscape and key market players.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Ability to travel extensively within the assigned territory.
• Proficiency in CRM software and sales analytics tools.
• A passion for fashion and a keen eye for trends.
• Self-motivated, results-oriented, and able to work independently.
• Strong organizational and time management skills.

• Engage with customers digitally (chat, email, phone) to provide product information and sales support.
• Offer personalized fashion recommendations and styling advice.
• Assist customers with online order placement, tracking, and issue resolution.
• Maintain high standards of customer service and satisfaction.
• Proactively identify customer needs and suggest relevant products.
• Document customer interactions and feedback in the CRM system.
• Collaborate with the online merchandising and marketing teams on promotions and campaigns.
• Achieve individual and team sales targets.
• Stay updated on fashion trends and product knowledge.
• Handle customer complaints and escalations effectively and professionally.

• Proven experience in retail sales or customer service, preferably in fashion.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency with e-commerce platforms and CRM software.
• Strong understanding of fashion trends and a passion for the industry.
• Ability to work independently and manage time effectively in a remote setting.
• High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
• Tech-savvy with reliable internet access and a dedicated home office setup.
• Ability to multitask and thrive in a fast-paced online environment.
• Positive attitude and a customer-centric approach.

• Achieve and exceed personal sales targets and contribute to team goals.
• Provide personalized styling advice and product recommendations to clients.
• Develop and maintain strong relationships with existing and potential customers.
• Conduct clienteling activities, including follow-up calls and personalized communications.
• Manage store inventory and assist with stock takes.
• Ensure visual merchandising standards are met and maintained.
• Handle customer inquiries, feedback, and complaints professionally.
• Process sales transactions accurately and efficiently.
• Stay updated on the latest fashion trends and product knowledge.
• Mentor and support junior sales team members.

• Minimum 3 years of experience in luxury retail sales.
• Proven ability to meet and exceed sales goals.
• Excellent communication, interpersonal, and customer service skills.
• Strong knowledge of high-end fashion and luxury brands.
• Ability to build rapport and trust with clients.
• Proficient in POS systems and MS Office.
• Flexible availability, including weekends and holidays.
• High school diploma required; Bachelor's degree in fashion merchandising or related field is a plus.
• Fluent in English; knowledge of Arabic is advantageous.

• Greet and welcome customers in a warm and engaging manner, establishing rapport and understanding their needs.
• Provide expert product knowledge and personalized styling recommendations.
• Achieve and exceed individual sales targets through proactive selling and relationship building.
• Maintain a high level of visual merchandising standards, ensuring the boutique is impeccably presented.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Handle customer inquiries, complaints, and returns professionally and empathetically.
• Build and nurture a loyal client base through personalized outreach and follow-up.
• Assist with inventory management, including receiving, tagging, and stocktaking.
• Stay informed about current fashion trends and competitor activities.
• Participate in store events and promotional activities.
• Collaborate with the store manager and team to achieve overall store objectives.
• Contribute to a positive and dynamic team environment.

• Minimum of 3-5 years of experience in luxury retail sales, preferably in fashion.
• Proven track record of meeting and exceeding sales goals.
• Exceptional customer service and interpersonal skills.
• Strong knowledge of luxury fashion trends and brands.
• Excellent communication and presentation abilities.
• Ability to work effectively in a team and independently.
• Proficiency in POS systems and basic computer skills.
• A polished and professional appearance.
• Flexibility to work various shifts, including weekends and holidays.
• Passion for fashion and delivering outstanding client experiences.
• Fluency in English is required; additional languages are a plus.

• Greet and welcome customers in a warm and professional manner, creating a positive shopping experience.
• Actively engage with customers to understand their fashion preferences, needs, and style aspirations.
• Provide expert advice on product selection, styling, and outfit coordination.
• Showcase merchandise attractively, ensuring displays are neat, organized, and appealing.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Build and maintain strong relationships with regular clients, fostering loyalty and repeat business.
• Achieve and exceed individual sales targets and contribute to overall store performance.
• Handle customer inquiries, feedback, and complaints with professionalism and a focus on resolution.
• Maintain a thorough knowledge of current collections, fabrications, and brand history.
• Assist with inventory management, including receiving, unpacking, and ticketing new merchandise.
• Participate in visual merchandising efforts to enhance the store's aesthetic appeal.
• Stay informed about fashion trends and competitor activities.
• Contribute to a positive and collaborative team environment.
• Adhere to all company policies and procedures, including dress code and service standards.
• Assist with store opening and closing procedures as required.

• Previous experience in retail sales, particularly in luxury goods or fashion, is highly desirable.
• Exceptional customer service and interpersonal skills.
• Strong sales aptitude and a passion for achieving targets.
• Excellent communication and presentation abilities.
• A keen sense of style and a genuine interest in fashion.
• Ability to work effectively as part of a team.
• Flexibility to work various shifts, including weekends and evenings, as per store needs.
• Basic understanding of POS systems and inventory management.
• High school diploma or equivalent; further education in fashion or business is a plus.
• Positive attitude and a proactive approach to tasks.

Job Title:

Customer Service & Logistics Coordinator (Remote, Full-Time)

Work Schedule:

Flexible, Full-Time – Work from Home

Language Requirement:

Fluent in English (Arabic is a cherry on top)

Job Overview:

We're looking for a proactive, detail-oriented, and
exceptionally smart

individual to manage daily customer service and logistics tasks. This is a flexible, remote position—perfect for someone who communicates well, enjoys solving problems, and wants to grow into a more senior role over time. Ideally, you are passionate about watches and excited to help us build a brand that customers love.

We're not just looking for someone to answer emails: we want a capable person who can evolve into an operations manager as the business grows.

Roles & Responsibilities:

Customer Service

• Respond to customer emails and messages on Instagram and other social platforms in a timely, friendly, and professional manner.

• Handle questions about orders, shipping, returns, exchanges, and product concerns.

• Provide regular updates to customers regarding their orders, returns, or issues.

• Use tools like ChatGPT (this is a must)

to help draft thoughtful, accurate replies when needed.

Logistics & Order Fulfillment

• Book and manage daily shipments using courier platforms.

• Monitor shipment statuses and follow up on packages with exceptions, delays, or issues.

• Liaise with courier companies to resolve problems and keep customers informed.

• Track, manage, and keep records of product returns, especially those related to refunds, damages, or defects.

Administrative Support

• Maintain clear logs for communication, shipping, and returns in Excel, Google Sheets, or other tools.

• Collaborate with the team to escalate priority matters.

• Suggest and implement ways to improve the customer experience and order flow process.

Requirements:

• Fluent in English (written and spoken)—Arabic is a big bonus.

• Excellent communication and organizational skills.

• Very comfortable working independently and managing time effectively.

• Familiar with Instagram, Gmail, courier dashboards, Excel, Office, and Google Sheets.

• Previous experience in customer service or logistics is a plus.

• Must be comfortable using ChatGPT to enhance communication speed and quality.

• Ideally, you love watches and want to grow with us long-term.

Ideal Candidate Profile:

You are smart, resourceful, and ambitious—someone who can take ownership of day-to-day operations while thinking ahead. You'll start by handling customer support and logistics, but over time, you'll help improve processes and eventually step into a more strategic role such as Operations Manager.

If you're looking for a role where you can learn, grow, and make a real impact, we'd love to hear from you.

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Requirements and skills

Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school diploma

Job Type: Full-time

Pay: BD2, BD2, per month

Application Question(s):

• ARE YOU READY TO RELOCATE AND WORK IN BAHRAIN?

Education:

• Bachelor's (Required)

Experience:

• total work: 2 years (Required)
• Customer service: 1 year (Required)

Language:

• English (Required)
• Bangla (Required)

· Good in computer skills

· Good English language

Good communication skills (oral & written)

Job Type: Full-time

MAIN DUTIES AND RESPONSIBILITIES:

• Assist the Head Customer Service to achieve compliance and service quality standards by making sure all activities related to customer service are in line with stipulated aviation guidelines and policy of GF.
• Handle customer interactions across multiple channels calls, chats, Whatsapp, emails, and social media related to holiday packages, including travel advisory, inquiries, bookings, amendments, cancellations, and general support requests.
• Provide accurate and comprehensive information on destinations, packages, pricing, offers, and policies to assist customers in making informed booking decisions.
• Convert sales inquiries into confirmed bookings, contributing to revenue targets through effective upselling and cross-selling of relevant services.
• Manage post-booking changes such as date modifications, special requests, refunds, and travel documentation updates, ensuring all actions are accurate and in compliance to the policy.
• Revalidate and/or reissue e-tickets for existing bookings, apply ticketing regulations, calculate change fees/penalties accurately, collect and process payment with courtesy in a timely and efficient manner. Amend existing bookings and itineraries as required, calculate change fees and penalties accurately, collect and process payment with courtesy in a timely and efficient manner.
• Handle other airline tickets exchange requirements, in case of schedule change.
• Help in resolving last-minute issues as per the request of airports and local offices.
• Notify passengers with courtesy phone calls or emails to advise them of schedule change, flight delay, flight cancellation, flight downgrading, flight overbooking, equipment change and seat re-protection. Update bookings with remarks appropriately after providing customers with suitable alternatives and rebook them with onward connection in a timely and efficient manner.
• Ensure all email communications received are responded with appropriate solutions in a timely manner.
• Properly handle upset customers with patience while aiming to provide the best image of the brand and its customer obsession.
• Communicate with concerned department within HDQ or other GF networks if required as a part of providing solutions.
• Provide feedback to supervisors related to system issues or improvement purposes by reporting any error faced in the systems.
• Ensure all the queues to issue/reissue/refund/schedule change and revalidation handled on timely and efficient manner.
• Address customer complaints and escalations with empathy and professionalism, collaborating with the manager and internal teams to ensure prompt and effective resolution.
• Cross sell and up sell all products and services offered by Gulf Air Holidays.
• Maintain accurate and up-to-date records in CRM platforms in accordance with internal protocols and SLAs.
• Collaborate with internal departments and external partners (travel agents, hotels, ground handlers) to resolve issues and deliver seamless customer experience.
• Gather and relay customer feedback to the Customer Support Manager, helping to identify areas for improvement in service and offerings.
• Stay informed on the latest holiday products, policies, promotions, and system changes to deliver consistent and updated information to customers.
• Ensure strict compliance with SLAs, refund policies, safety standards, and relevant travel regulations.
• Participate in service recovery efforts, team meetings, training sessions, and process improvement initiatives led by the Customer Support Manager.
• Participate in regular team briefings and knowledge-sharing sessions to stay informed about current campaigns, procedures, and updates.
• Ensure adherence to company policies, grooming standards, and professional conduct when dealing with customers and colleagues.
• Assist the product development team and sales team with any special tasks/projects such as product loading, sales activation events, and others.
• Monitor and assist in delivery of excellent service experiences and review of customer feedback through every customer touchpoint.
• Able to take corrective measures for the improvement of overall customer satisfaction based on organizational goals.
• Oversee complex or high-value holiday bookings, including itinerary planning, special requests, and customized packages under guidance of the destination management team.
• Manage the functions of receiving, analyzing, resolving, and documenting customer issues and complaints as required by the organization, utilizing a CRM system.
• Handle customer service representatives through direct supervision, for example, ongoing professional training, ensuring that all the team members are sufficiently skilled and experienced for proper handling of customer inquiries and complaints within the required time and professionally.
• Monitor and ensure an efficient flow of handling gulf air holidays website ticketing and Handling website errors and make sure to escalate it to the related team.
• Verify the payment gateway issues and convey them to the concerned team.
• Handling and verifying audit points raised by the external audit team aligning with the company policy in terms of issuing ADM (agent debit memo) for short collections.
• Coordinate, follow up and generate all required reports, processes, guidelines, systems to the internal Audit team and work to rectify the highlighted audit summary points.
• Assist the operations & fulfillment team, product development team, sales team with any special tasks/projects such as issuing booking and communication with suppliers, product loading, sales activation events, and others.
• Carry out any other tasks allocated by management.

EDUCATION AND OTHER QUALIFICATION REQUIREMENTS:

• Preferably a bachelor s degree in the field of marketing, hospitality, commerce or accounting.
• Minimum a diploma in any of the relevant fields. IATA Certification in Ticketing is desirable.