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Join to apply for the Alliances Field Engineer role at Canonical

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Join to apply for the Alliances Field Engineer role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing. We are hiring an Alliances Field Engineer to help our biggest partners (companies like Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) understand and embrace our open source platform for themselves and their customers.

Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to the edge. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries.

We help global companies embrace public and private cloud infrastructure, cloud native operations, and open source applications. For this team we are looking for several Alliances Engineers to support OEM (hardware manufacturers), GSI (global system integrators), ISV (independent software vendors), Channel partners and Public Cloud alliance partners. You will support various alliances and partners of Canonical to adopt our products and technologies, help business leaders to define joint go-to-market programs with partners from the technical standpoint.

We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.

Location : This is a home-based role, we are hiring worldwide.

What your day will look like

• Understand Ubuntu, Linux, networking and services in real-world environments
• Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
• Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX
• Help partners to offer and architect joint solutions utilizing Canonical's technologies on top of the public clouds and in the data center
• Design and publish joint Reference Architectures and perform technical validations with various partners
• Prepare and run onboarding sessions/workshops with various partners' teams to promote Canonical products and solutions
  
  

If you have a passion for the latest open source technologies, cloud-native development, data center technologies such as Kubernetes and computer networking, you will love the Alliances Engineer role at Canonical.

What we are looking for in you

• Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, software automation
• Experience designing and implementing solutions on top of public or private clouds
• Python and bash understanding, troubleshooting skills
• Fluent written and spoken English
• Excellent communication and presentation skills
• High motivation, ability to multi-task and follow-up reliably on commitments
• Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
• Interest in new technologies like LXD, Juju and Snaps
• Ability to travel globally up to 30% of the time
• Degree in Computer Science, Mathematics, Physics or related technical field experience
  
  

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Engineering and Information Technology
• Industries Software Development

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Our client, a prominent player in the Oil & Gas industry, is seeking a highly skilled and experienced Senior Oil & Gas Field Engineer to support their operations in Muharraq, Muharraq, BH . This is an essential on-site role focused on the technical oversight and optimization of field operations. You will be responsible for ensuring the safe, efficient, and cost-effective production and extraction of oil and gas resources. Key responsibilities include conducting site inspections, performing detailed technical analysis, troubleshooting operational issues, and recommending solutions to improve performance and mitigate risks. You will collaborate closely with field crews, geologists, reservoir engineers, and management to achieve production targets and maintain asset integrity. The ideal candidate will possess a strong understanding of reservoir engineering principles, production operations, and relevant industry best practices. Experience with various field equipment, wellhead operations, and associated technologies is crucial. You must be adept at data analysis, report writing, and developing technical recommendations. Excellent problem-solving skills, a proactive approach to safety, and the ability to work effectively under pressure in a field environment are essential. A bachelor's degree in Petroleum Engineering, Mechanical Engineering, or a related discipline is required. A minimum of 5 years of relevant experience in oil and gas field operations is necessary. Strong communication and interpersonal skills are required to effectively liaise with diverse teams and stakeholders. This role offers a challenging and rewarding opportunity to contribute significantly to the energy sector.

Our client is seeking a dedicated and skilled Field Service Engineer to join our dynamic team, providing essential installation, maintenance, and repair services for advanced equipment at client sites in and around Sanad, Capital, BH . This role requires a technically proficient individual with excellent problem-solving abilities and a strong commitment to customer satisfaction. You will be responsible for ensuring that our equipment operates at peak performance and that any issues are resolved promptly and effectively. Key responsibilities include:

• Performing on-site installations, diagnostics, and troubleshooting of complex electromechanical systems.
• Conducting routine preventive maintenance and calibration to ensure optimal equipment functionality and longevity.
• Responding to customer service requests and resolving technical issues in a timely and professional manner.
• Providing technical support and training to clients on equipment operation and basic maintenance procedures.
• Documenting all service activities, including repairs, maintenance, and customer interactions, in the company's CRM system.
• Identifying opportunities for equipment upgrades or enhancements and reporting them to the sales and engineering teams.
• Maintaining an organized inventory of spare parts and tools required for service calls.
• Adhering to all safety protocols and regulations while working at customer premises.
• Collaborating with the internal support team to escalate complex issues and share technical knowledge.
• Building and maintaining strong relationships with clients through reliable and efficient service delivery.

Qualifications:

• Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Minimum of 3 years of experience in a field service or technical support role, preferably with industrial equipment.
• Proven ability to diagnose and repair complex mechanical and electrical systems.
• Excellent customer service and communication skills, with the ability to explain technical concepts clearly.
• Proficiency in using diagnostic tools and test equipment.
• Ability to work independently, manage time effectively, and travel to various client locations within the designated service area.
• Valid driver's license and a clean driving record.
• Familiarity with (mention a specific type of equipment relevant to the fictional industry, e.g., 'industrial automation systems' or 'medical imaging devices') is a plus.

Our client requires a dedicated and experienced Field Service Engineer to provide on-site support for a range of industrial equipment. This role, based in Hamad Town, Northern, BH , involves traveling to customer sites to install, maintain, and repair complex machinery. You will be the primary technical point of contact for clients, diagnosing issues, performing necessary repairs, and ensuring optimal equipment performance. Responsibilities include conducting routine maintenance checks, troubleshooting mechanical and electrical problems, and performing component replacements. You will interpret technical manuals, schematics, and blueprints to accurately identify and resolve equipment malfunctions. A strong understanding of industrial automation, hydraulics, and pneumatics is highly desirable. The ideal candidate will possess excellent problem-solving skills and the ability to work independently under pressure. You will also be responsible for documenting all service activities, managing spare parts inventory, and providing basic training to customer personnel. Strong communication and interpersonal skills are essential for building rapport with clients and providing exceptional service. This position requires a willingness to travel and a flexible approach to work schedules. Join a company that values technical expertise and provides opportunities for professional growth and development within a supportive team environment. Your role will be crucial in ensuring minimal downtime for our clients' critical operations.

Our client is seeking a highly skilled and dedicated Field Service Engineer to join their innovative team, operating entirely remotely for certain aspects of the role and requiring travel to client sites. This position involves providing expert technical support, installation, troubleshooting, and maintenance for complex equipment and systems. While the role is based in Busaiteen, Muharraq, BH , it is structured to allow for remote coordination and planning, with significant on-site work required. The ideal candidate will possess a strong technical aptitude, excellent problem-solving abilities, and a customer-centric approach. You will be responsible for ensuring the optimal performance and longevity of our client's products through proactive maintenance and efficient repair. This role requires significant travel to various client locations to diagnose and resolve technical issues, perform installations, and conduct system upgrades. Strong communication skills are essential for interacting with clients and internal technical support teams. The ability to work independently, manage your schedule effectively, and be available for on-call duties when necessary is crucial.

Key Responsibilities:

• Install, maintain, and repair specialized equipment at client sites.
• Diagnose and resolve complex technical issues in a timely and efficient manner.
• Conduct preventative maintenance checks and scheduled servicing.
• Provide technical training and support to clients on equipment operation and maintenance.
• Document all service activities, including repairs, maintenance, and installations.
• Liaise with engineering and sales teams to provide feedback on product performance and client needs.
• Manage inventory of spare parts and tools required for service calls.
• Adhere to all safety regulations and company protocols during site visits.

Qualifications:

• Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent technical qualification.
• Minimum of 3-5 years of experience in field service or technical support roles.
• Proven experience with complex machinery or technical systems.
• Strong troubleshooting and diagnostic skills.
• Excellent mechanical and electrical aptitude.
• Ability to read and interpret technical manuals and schematics.
• Strong customer service and communication skills.
• Willingness to travel extensively and work flexible hours, including occasional evenings and weekends.
• Valid driver's license and clean driving record.

This role offers a compelling blend of remote coordination and hands-on, on-site work, providing a dynamic career path for skilled engineers. The operational base is Busaiteen, Muharraq, BH , but the nature of field service requires significant travel.

Job Description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring an Embedded Linux Field Engineer for Devices/IoT to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as Consumer Electronics. We are looking for candidates who are accomplished Linux plumbers. If you are someone passionate about Linux, who knows the plumbing of the OS inside and out, who is proficient with distribution packaging, software design, system debugging, and bringing customer's ideas to life, then please keep on reading - this may be a uniquely exciting opportunity for you.

The server edition of Ubuntu is already very widely used in connected devices and industrial PC's. Our edition of Ubuntu tailored for IoT, called Ubuntu Core, represents the state of the art in security and resilience for high end appliances and equipment. Our customers include global brands in consumer and industrial electronics as well as automotive and robotics. We continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices. We recently added a real-time Linux capability and are working towards a range of certifications for these offerings. Together, this portfolio is Linux reinvented for optimal reliability, security, developer productivity and footprint.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, EFI, Secure Boot, firmware, OS Distribution packaging and generally speaking embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins.

We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.

What your day will look like

• Engage customers during presales to gather requirements and explain our technology
• Elaborate solutions to be proposed to prospective clients
• Participate to the delivery of select projects related to Embedded Linux
• Convey market requirements to key stakeholders in our organization, and sometimes participate to the development or refining of generic solutions to unlock market potential
• Be both a customer advocate and a trusted advisor to Canonical
  
  

What we are looking for in you

• Bachelors degree in Computer Science or related technical field
• Extensive Linux experience - Debian or Ubuntu preferred
• Distribution / Packaging experience (deb, rpm, .)
• Solid embedded Linux experience (Yocto, Buildroot.)
• Fluency in at least one of Golang, Python, C, C++, or Rust
• Professional written and spoken English in addition to the local language
• Excellent communication and presentation skills
• Result-oriented, ability to multi-task
• A personal drive to meet commitments
• An humble learner and quick study
• Albeit many projects can be done remotely, the successful candidate will be willing to travel up to 30% of the time for customer meetings, company events, and conferences
• For positions in Japan and Korea, the successful candidates will also be able to speak and write the local language at a professional level.
  
  

Additional Skills That You Might Also Bring

• Experience with customer engagements a plus, but not a requirement
  
  

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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Our client, a leader in industrial automation solutions, is seeking an experienced and highly skilled Senior Field Installation & Maintenance Engineer to join their fully remote technical support team. While this role requires travel to client sites, the primary coordination, planning, and remote diagnostics will be conducted from your home office. This is a fantastic opportunity for an expert engineer to leverage their deep technical knowledge to ensure the optimal performance and longevity of complex automated systems. You will be responsible for on-site installations, troubleshooting, preventative maintenance, and providing expert technical guidance to clients. The ideal candidate possesses a strong background in electrical engineering, mechanical systems, and PLC programming.

Responsibilities:

• Perform on-site installation, commissioning, and testing of industrial automation equipment and systems.
• Conduct routine preventative maintenance and inspections to ensure system reliability and prevent downtime.
• Diagnose and troubleshoot complex technical issues with electrical, mechanical, and control systems, both remotely and on-site.
• Provide expert technical support and guidance to clients during and after installation.
• Develop and execute maintenance plans and procedures.
• Collaborate with the engineering and product development teams to provide feedback on system performance and identify areas for improvement.
• Create and maintain detailed technical documentation, including installation manuals, service reports, and troubleshooting guides.
• Train client personnel on the operation and maintenance of installed systems.
• Manage spare parts inventory and order necessary components for repairs and maintenance.
• Adhere to all safety regulations and company policies during on-site visits and while working remotely.

Qualifications:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
• Minimum of 5-7 years of experience in field installation, maintenance, and troubleshooting of industrial automation systems.
• Proven expertise in PLC programming (e.g., Siemens, Rockwell), HMI development, and SCADA systems.
• Strong understanding of electrical schematics, mechanical systems, and control theory.
• Experience with robotics and motion control systems is a plus.
• Excellent problem-solving and analytical skills, with a methodical approach to diagnostics.
• Strong communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
• Ability to travel frequently to client sites as required by project demands.
• Self-motivated and able to manage time effectively in a remote coordination setting.
• Must possess a valid driver's license and have a reliable vehicle for site visits.
• Must have a dedicated home office space with reliable internet connectivity.
• Fluency in English is essential; Arabic language skills are advantageous.

This role offers competitive compensation, travel opportunities, and the chance to work with cutting-edge industrial automation technology.

The Field Services Engineer provides direction and assistance to work group in order to meet assigned objectives.

In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.

The Lead Field Service Engineer performes the following roles and responsibilities:

• Conduct chemical analysis at the lab on a daily basis.
• Compare the test results against chemical treatment program guidelines.
• Provide early, on-site trouble-shooting response and act as a channel to utilize company product application technical support.
• Realize the sampling and the analytical monitoring required as part of the monitoring plan.
• Maintain the client's technical file up-to-date using a dedicated online platform.
• Follow stock levels and ensure orders are timely.
• Review the chemical injection rates of all production chemicals under this contract.
• Ensure lines of communication to the company’s site manager are maintained to successfully deliver the Contract Scope.
• Work with onsite company team to identify necessary spares and consumables stocking and ordering schedule.
• Comply with Veolia & customer EHS requirements.
• Comply with Veolia & customer ethics policies & local law.

Qualifications & Experience

• Minimum of 8 years’ experience in water chemical treatment (Desalination, RO, Boiler, Cooling & Waste Water) and Refinery chemical process treatment (Desalter, CDU, Amine unit, preheat exchanger, tank farm additives, etc .).
• Strong analytical skills and business acumen- results oriented.

Skills & abilities:

• Fluent in written and spoken English. Arabic is a plus.
• Strong communications skills (written, verbal, and listening).
• Strong interpersonal skills.
• Ability to be a real team player.
• Self-initiative and motivation with the ability to work independently.
• Strong organizational skills.

About the company

Our experts partner with customers around the world to solve the toughest industrial water and process challenges. Leverage our water treatment systems and technology to reduce costs, meet environmental regulations and prepare for changing demands.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or .

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or .

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Our client, a leader in specialized industrial equipment manufacturing, is seeking a highly skilled and motivated Senior Field Service Engineer to join their globally distributed, remote team. This is a critical role focused on providing expert technical support, troubleshooting, and maintenance for our advanced machinery, ensuring optimal performance and client satisfaction. You will be responsible for diagnosing complex mechanical, electrical, and software issues, performing on-site repairs (where applicable, with remote guidance and support prioritized), and conducting preventative maintenance to minimize downtime. This role involves extensive travel to client sites, often requiring on-call availability. However, much of the diagnostic and preparatory work, as well as ongoing client support and knowledge sharing, will be conducted remotely, enabling a flexible working arrangement. You will serve as a primary technical point of contact for key clients, building strong relationships and providing exceptional service. The ideal candidate possesses a deep understanding of industrial automation, mechatronics, and complex diagnostic tools. Strong problem-solving skills, excellent communication abilities, and a proactive approach to technical challenges are essential. This position requires significant autonomy and the ability to manage your schedule effectively while working remotely and traveling. You will contribute to enhancing product reliability, customer loyalty, and our company's reputation for technical excellence. While the role involves travel, the operational framework is remote-first, supporting our team across various locations, including **Muharraq, Muharraq, BH**.
Qualifications:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
• Minimum of 5 years of experience in field service engineering, technical support, or maintenance of complex industrial equipment.
• Strong knowledge of mechanical, electrical, and software systems; experience with PLC programming is a plus.
• Proficiency in using diagnostic tools, oscilloscopes, multimeters, and other relevant test equipment.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
• Ability to work independently, manage time effectively, and handle on-call responsibilities.
• Willingness to travel extensively to client sites as required.
• Proficiency in documentation and report writing.
• Familiarity with remote diagnostic and support technologies.