135 Footwear Sales jobs in Bahrain

Customer Service

Manama, Capital EP

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Job Description

Job Overview:
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a crucial role in supporting our daily operations and ensuring smooth administrative processes. This is a full-time position with opportunities for growth and advancement.

**Responsibilities**:

- Perform general clerical duties, including photocopying, scanning, mailing, and filing documents
- Answer phone calls, take messages, and redirect calls to appropriate individuals
- Provide exceptional customer service by assisting clients and visitors with inquiries or directing them to the appropriate staff members
- Maintain office supplies inventory by checking stock levels and placing orders as needed
- Assist with event planning and coordination, including scheduling meetings, booking venues, and arranging travel accommodations
- Support the management team by preparing reports, presentations, and correspondence
- Assist with data entry tasks and maintain accurate records in both physical and digital formats
- Collaborate with other team members to ensure efficient workflow and effective communication

**Experience**:

- Previous experience in an administrative role is preferred but not required
- Strong computer literacy skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent organizational skills with the ability to prioritize tasks and meet deadlines
- Exceptional customer support skills with a friendly and professional demeanor
- Experience in event planning or medical office administration is a plus

We offer competitive compensation based on experience and qualifications. Additionally, we provide opportunities for professional development and growth within the company.
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Customer Service Coordinator

Manama, Capital Jotun

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Job Description

Customer Service Coordinator page is loadedCustomer Service Coordinator Apply locations Manama time type Full time posted on Posted 2 Days Ago job requisition id R8201

SUMMARY OF THE ROLE

As a Customer Service Coordinator, you will be responsible for processing customer orders by entering them into the system, ensuring that orders and invoices are handled accurately and efficiently to provide the best possible service to the customer.

The position is based in Bahrain and reports to the Warehouse & Customer Service Manager.

Responsibilities:

  • Process and verify customer orders for both collection and delivery, ensuring accurate data entry, proper documentation flow, and system accuracy to support Jotun’s on-time delivery objectives.

  • Coordinate with the warehouse team to monitor and follow up on customer deliveries and related reports.

  • Ensure timely dispatch of invoices and credit notes and confirm receipt with customers.

  • Review and validate system pricing against customer purchase and sales orders, ensuring supporting documents are attached and all exception or promotional pricing complies with Jotun’s policies.

  • Manage inventory transaction entries to keep records current and reliable.

  • Handle customer returns and exceptions according to Jotun’s established guidelines and procedures.

  • Resolve invoice-related inquiries and discrepancies in collaboration with the Finance Department.

  • Log and track customer complaints accurately in the company’s complaint management system.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualification:

  • Required, Bachelor's degree in any field.
  • Required, 1 to 2 years of relevant work experience.

Competencies:

  • Acts on own initiative, makes things happen and accepts responsibility for the results.
  • Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
  • Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
  • Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.
  • Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results
  • Is aware of own strengths and limitations and pursues learning and career development opportunities.

We Offer:

  • Competitive compensation and benefits
  • Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
  • Career development opportunities across multiple disciplines and geographies
  • Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
  • A supportive and inclusive company culture where you can be your authentic self
  • A focus on having fun together through team buildings and social activities


POSITION INFORMATION

Company:

Jotun U.A.E. Ltd. (L.L.C.)


Contract Type:

Regular

Time Type:

Full time

CLOSING DATE (dd.mm.yyy):

10.08.2025

WHO WE ARE

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun U.A.E. Ltd. (LLC), established in 1974, is one of the key markets within the MEIA region. Jotun’s business in the countries of Bahrain and Kuwait are also part of Jotun U.A.E. Ltd. and function as its branches. With a production facility, 3 warehouses and more than 400 employees, we aim to further strengthen Jotun’s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now!

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Manama, Capital Tafaseel Group

Posted 2 days ago

Job Viewed

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Job Description

Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.

Key Responsibilities:
  1. Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
  2. Provide timely and accurate information to customers, addressing their needs and concerns effectively
  3. Troubleshoot and resolve customer issues in a professional and empathetic manner
  4. Identify opportunities to upsell or cross-sell relevant products and services
  5. Maintain detailed records of customer interactions and follow-up actions
  6. Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
  7. Participate in training programs to continuously develop product knowledge and customer service skills
  8. Adhere to company policies, procedures, and quality standards in all customer interactions
  9. Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
Required Skills and Qualifications:
  1. Bachelor's degree preferred
  2. 1-2 years of experience in a customer service or call center environment
  3. Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
  4. Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
  5. Proficient in using customer relationship management (CRM) software and other relevant technology
  6. Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
  7. Flexibility to work in shifts, including weekends and holidays, as needed
  8. B2 English Level is a must

Bahraini nationals only

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This advertiser has chosen not to accept applicants from your region.

Customer Service Coordinator

Manama, Capital Jotun Dekorativ Marketing

Posted 3 days ago

Job Viewed

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Job Description

Customer Service Coordinator page is loadedCustomer Service Coordinator Apply locations Manama time type Full time posted on Posted Yesterday job requisition id R8201

SUMMARY OF THE ROLE

As a Customer Service Coordinator, you will be responsible for processing customer orders by entering them into the system, ensuring that orders and invoices are handled accurately and efficiently to provide the best possible service to the customer.

The position is based in Bahrain and reports to the Warehouse & Customer Service Manager.

Responsibilities:

  • Process and verify customer orders for both collection and delivery, ensuring accurate data entry, proper documentation flow, and system accuracy to support Jotun’s on-time delivery objectives.

  • Coordinate with the warehouse team to monitor and follow up on customer deliveries and related reports.

  • Ensure timely dispatch of invoices and credit notes and confirm receipt with customers.

  • Review and validate system pricing against customer purchase and sales orders, ensuring supporting documents are attached and all exception or promotional pricing complies with Jotun’s policies.

  • Manage inventory transaction entries to keep records current and reliable.

  • Handle customer returns and exceptions according to Jotun’s established guidelines and procedures.

  • Resolve invoice-related inquiries and discrepancies in collaboration with the Finance Department.

  • Log and track customer complaints accurately in the company’s complaint management system.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualification:

  • Required, Bachelor's degree in any field.
  • Required, 1 to 2 years of relevant work experience.

Competencies:

  • Acts on own initiative, makes things happen and accepts responsibility for the results.
  • Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
  • Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
  • Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.
  • Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results
  • Is aware of own strengths and limitations and pursues learning and career development opportunities.

We Offer:

  • Competitive compensation and benefits
  • Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
  • Career development opportunities across multiple disciplines and geographies
  • Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
  • A supportive and inclusive company culture where you can be your authentic self
  • A focus on having fun together through team buildings and social activities


POSITION INFORMATION

Company:

Jotun U.A.E. Ltd. (L.L.C.)


Contract Type:

Regular

Time Type:

Full time

CLOSING DATE (dd.mm.yyy):

10.08.2025

WHO WE ARE

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun U.A.E. Ltd. (LLC), established in 1974, is one of the key markets within the MEIA region. Jotun’s business in the countries of Bahrain and Kuwait are also part of Jotun U.A.E. Ltd. and function as its branches. With a production facility, 3 warehouses and more than 400 employees, we aim to further strengthen Jotun’s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now!

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Manama, Capital Braxtone Group.

Posted 5 days ago

Job Viewed

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Job Description

1. BRIEF DESCRIPTION OF JOB FUNCTION

The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.

This role requires an individual who is self-motivated with high levels of energy and drive. The Call Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.

2. DUTIES ACTUALLY PERFORMED BY THIS POSITION:

  1. Answer all calls within 2 rings
  2. Cordial and positive tone of voice in all calls
  3. Focus on needs of the customer and provide for their queries and requests
  4. Sell, up-sell and cross-sell different products and services to the customer
  5. Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
  6. Data entry
  7. Filing and documentation management
  8. Updating information and ensuring accuracy of data records

1. ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/EXPERIENCE/SKILLS)

  1. Minimum of high school certification
  2. Diploma and some form of work experience is preferred
  3. Strong communication skills
  4. Good selling skills
  5. Positive energy and teamwork ethos
  6. Excellent written and oral communication skills
  7. Strong English language skills
  8. Good understanding of the services
  9. Be highly computer literate, particularly in Microsoft Office Products

2. TYPICAL WORKING CONDITIONS

Normal Working Hours: 40 hours a week

Working Timing: rotating shift.

Work may require occasional weekend and/or evening work.

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This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Manama, Capital Tafaseel BPO

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.

Key Responsibilities:

  1. Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
  2. Provide timely and accurate information to customers, addressing their needs and concerns effectively
  3. Troubleshoot and resolve customer issues in a professional and empathetic manner
  4. Identify opportunities to upsell or cross-sell relevant products and services
  5. Maintain detailed records of customer interactions and follow-up actions
  6. Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
  7. Participate in training programs to continuously develop product knowledge and customer service skills
  8. Adhere to company policies, procedures, and quality standards in all customer interactions
  9. Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience

Required Skills and Qualifications:

  1. Bachelor's degree preferred
  2. 1-2 years of experience in a customer service or call center environment
  3. Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
  4. Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
  5. Proficient in using customer relationship management (CRM) software and other relevant technology
  6. Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
  7. Flexibility to work in shifts, including weekends and holidays, as needed
  8. B2 English Level is a must

Bahraini nationals only

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Manama, Capital Healthscope

Posted 19 days ago

Job Viewed

Tap Again To Close

Job Description

High school diploma or equivalent; additional education or certification in customer service is a plus. Previous experience in customer service or a related field preferred, but not required.

We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and resolving inquiries efficiently.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
  • Provide accurate information about our products, services, and policies to assist customers with their needs.
  • Handle and resolve customer complaints or issues effectively, aiming for first-contact resolution whenever possible.
  • Process orders, returns, and exchanges accurately and in a timely manner.
  • Keep detailed records of customer interactions and transactions using our CRM system.
  • Collaborate with other team members and departments to ensure a seamless customer experience.
  • Continuously strive to improve customer satisfaction by identifying areas for enhancement in processes or services.

Benefits and Working Conditions:

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
  • Opportunities for career advancement and professional development.
  • Supportive and collaborative work environment with a focus on employee well-being.
  • Flexible scheduling options to accommodate work-life balance.
  • Employee discounts on company products or services.
  • Modern and comfortable office space equipped with the latest technology tools to support your work.

Join our team and be part of a company that values its employees and prioritizes customer satisfaction. Apply today to start your rewarding career as a Customer Service Representative!

Job Specification
  • Ability to remain calm and composed under pressure while maintaining a positive attitude.
  • Proficiency in using computers and familiarity with CRM software.
  • Strong problem-solving skills and attention to detail.
  • Flexibility to work in a fast-paced environment and adapt to changing priorities.
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Customer Service Representative

Manama, Capital RESO

Posted 19 days ago

Job Viewed

Tap Again To Close

Job Description

Job Summary:

The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.


Key Responsibilities:

  1. Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
  2. Provide timely and accurate information to customers, addressing their needs and concerns effectively
  3. Troubleshoot and resolve customer issues in a professional and empathetic manner
  4. Identify opportunities to upsell or cross-sell relevant products and services
  5. Maintain detailed records of customer interactions and follow-up actions
  6. Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
  7. Participate in training programs to continuously develop product knowledge and customer service skills
  8. Adhere to company policies, procedures, and quality standards in all customer interactions
  9. Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience

Required Skills and Qualifications:

  1. Bachelor's degree preferred
  2. 1-2 years of experience in a customer service or call center environment
  3. Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
  4. Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
  5. Proficient in using customer relationship management (CRM) software and other relevant technology
  6. Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
  7. Flexibility to work in shifts, including weekends and holidays, as needed
  8. B2 English Level is a must
  9. Bahraini nationals only
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Customer Service Lead

21000 Seef, Capital BHD55000 Annually WhatJobs

Posted today

Job Viewed

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Job Description

full-time
Our client is seeking a highly motivated and customer-centric Customer Service Lead to manage and inspire their support team. This role is crucial for ensuring exceptional customer experiences and maintaining high standards of service. Based in the prominent business district of Seef, Capital, BH , the Customer Service Lead will be responsible for guiding the customer service department, resolving complex customer issues, and contributing to service improvement initiatives. Key responsibilities include leading, training, and motivating a team of customer service representatives to achieve performance goals. You will handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Developing and implementing customer service policies and procedures, identifying trends in customer issues, and recommending solutions to prevent future occurrences will be essential. The Customer Service Lead will also be responsible for monitoring service levels, analyzing customer feedback, and reporting on key performance indicators to management. This role involves ensuring that all customer interactions are handled with professionalism, courtesy, and efficiency. The successful candidate must possess strong leadership and coaching skills, with a proven ability to motivate a team. Excellent communication, problem-solving, and conflict resolution abilities are vital. A minimum of 4 years of experience in a customer service role, with at least 2 years in a supervisory or lead capacity, is required. Experience within a fast-paced customer support environment is highly beneficial. Familiarity with CRM software and helpdesk systems is necessary. A customer-focused attitude and a passion for delivering outstanding service are essential. This is an excellent opportunity to advance your career in customer service management and make a significant impact on customer satisfaction and loyalty.
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Customer Service Manager

105 Riffa, Southern BHD6500 Annually WhatJobs

Posted today

Job Viewed

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Job Description

full-time
Our client is seeking an experienced and customer-focused Customer Service Manager to lead their support team in Riffa, Southern, BH . This vital role is responsible for ensuring exceptional customer service delivery, managing the customer support team, and implementing strategies to enhance customer satisfaction and loyalty. The Customer Service Manager will oversee daily operations of the customer service department, handle escalated customer issues, and develop training programs for customer service representatives. Key responsibilities include monitoring service levels, analyzing customer feedback, and identifying areas for improvement. You will also be responsible for performance management of the team, setting KPIs, and ensuring targets are met. The ideal candidate will have a proven track record in customer service management, with a deep understanding of customer service best practices and CRM systems. Experience in training and developing customer service staff is essential. A Bachelor's degree in Business, Communications, or a related field is preferred. A minimum of 5 years of experience in customer service, with at least 2 years in a supervisory or managerial role, is required. Excellent leadership, communication, problem-solving, and conflict resolution skills are paramount. The ability to motivate a team and foster a positive customer-centric culture is critical. This is an excellent opportunity to make a tangible impact on customer experience and drive customer retention within a reputable organization.
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