408 Front Desk Staff jobs in Bahrain

Front Desk Receptionist

BHD104000 - BHD130878 Y Aurenox Finance & Advisory

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Company Description

Aurenox Finance & Advisory is dedicated to optimizing businesses' financial performance through expert advisory services. Our team provides solutions in accounting, financial planning, cost control, and strategic guidance. Combining industry expertise with personalized attention, we ensure our clients achieve sustainable growth and financial clarity.

Role Description

This is a full-time on-site role for a Front Desk Receptionist, located in Manama. The Front Desk Receptionist's day-to-day tasks include greeting visitors, answering and directing phone calls, managing schedules, performing clerical duties, and providing excellent customer service to clients and visitors.

Qualifications

  • Strong Phone Etiquette and Communication skills
  • Proficiency in Receptionist Duties and Clerical Skills
  • Excellent Customer Service abilities
  • Professional demeanor and appearance
  • Ability to multitask and handle a fast-paced environment
  • Previous experience in a similar role is a plus
  • High school diploma or equivalent
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Front Desk Receptionist

BHD9000 - BHD12000 Y Amana Healthcare Bahrain

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Job Overview

The Receptionist is the first point of contact for patients, families, visitors, and staff at the healthcare facility. The role requires providing a welcoming, professional, and supportive environment by managing front desk operations, handling inquiries, coordinating appointments, and ensuring smooth communication between departments. The Receptionist will play an important role in enhancing the patient and visitor experience.

Key Responsibilities

  • Greet and welcome patients, families, visitors, and staff in a professional and courteous manner.
  • Answer, screen, and direct incoming phone calls promptly and professionally.
  • Manage front desk operations including patient check-in, appointment scheduling, and visitor logs.
  • Provide accurate information regarding hospital services, facilities, and processes.
  • Assist in the coordination of patient admissions and discharges in collaboration with the nursing and administration teams.
  • Handle incoming and outgoing correspondence (emails, letters, courier packages).
  • Maintain cleanliness and organization of the reception area at all times.
  • Ensure confidentiality of patient information in line with hospital policies and Bahrain labor/health regulations.
  • Support administrative functions including filing, record keeping, photocopying, and data entry.
  • Escalate patient or visitor concerns to the appropriate department for prompt resolution.
  • Liaise with security, housekeeping, and facility management teams to ensure smooth front office operations.
  • Assist in emergency protocols by guiding visitors and patients as needed.

Qualifications & Experience

  • High school diploma or bachelor's degree preferred.
  • Minimum 2–3 years' experience as a receptionist or front desk executive, preferably in a healthcare or hospitality setting.
  • Proficiency in MS Office Suite and basic knowledge of hospital management systems (ERP/HIS experience preferred).
  • Strong communication skills in Arabic and English.
  • Knowledge of customer service best practices.

Key Skills

  • Excellent interpersonal and communication skills.
  • Professional appearance and behavior.
  • Ability to multitask, prioritize, and remain calm under pressure.
  • Strong organizational and time management skills.
  • Sensitivity to patient needs and cultural awareness.
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Front Desk Supervisor

BHD20000 - BHD25000 Y Crowne Plaza Bahrain

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Job Description

Company Description

Crowne Plaza Manama, Bahrain, home to the famous Gulf Air Formula One Bahrain Grand Prix, is located in the heart of the Diplomatic area, close to the business and banking district. Just a 15-minute ride from the Bahrain International Airport, Crowne Plaza Bahrain offers classic, elegant rooms as well as smart, contemporary accommodations. Our Bahrain Conference Centre is a leading venue for seminars and exhibitions, and we offer a range of dining options from Mediterranean-style seafood at Waves restaurant to exotic Indian dishes at Spices restaurant. At Crowne Plaza Bahrain, we employ people who put our guests at the heart of everything they do, going the extra mile to ensure an exceptional experience.

Role Description

This is a full-time on-site role in Manama for a Front Desk Supervisor. The Front Desk Supervisor will oversee daily front desk operations, ensuring a high level of customer satisfaction. Responsibilities include managing front desk staff, handling receptionist duties, ensuring efficient check-in and check-out processes, and providing exceptional customer service. The role requires maintaining professional phone etiquette when addressing inquiries and implementing customer service standards. The role will also involve training and supervising front desk employees to maintain high performance levels.

Qualifications

  • Supervisory Skills, experience in managing and training front desk staff
  • Proficiency in Receptionist Duties, including check-in and check-out processes
  • Strong Customer Service and Customer Satisfaction skills
  • Excellent Phone Etiquette and communication skills
  • Ability to handle stressful situations and resolve conflicts efficiently
  • Prior experience in the hospitality industry is a plus
  • Proficiency in hotel management software and MS Office
  • Bachelor's degree in Hospitality Management or related field preferred
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Front Desk Agent

BHD400 - BHD1200 Y Downtown Rotana

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Job Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-

  • Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
  • Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
  • Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
  • Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
  • Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
  • Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
  • Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
  • Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
  • Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and 'switched on' personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork

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Front Desk Agent

BHD70000 - BHD120000 Y Onyx Rotana

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Company Description

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Role Description

This is a full-time on-site role for a Front Desk Agent at Onyx Rotana, located in Manama. The Front Desk Agent will handle various receptionist duties, including greeting and welcoming guests, managing reservations, and providing excellent customer service. They will be responsible for answering phone calls, addressing guest inquiries, and ensuring a seamless check-in and check-out process.

Qualifications

  • Proficiency in Phone Etiquette and Receptionist Duties
  • Strong Customer Service skills and the ability to handle reservations
  • Effective communication skills
  • Excellent organizational and multitasking abilities
  • Ability to work flexible hours, including weekends and holidays
  • Previous experience in hospitality is a plus
  • High school diploma or equivalent required; additional education is a plus
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Front Desk Executive

Al Juffair BHD300 - BHD600 Y Butterfly Residence

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Job Description

Job Responsibilities:

  • Greet and assist in-house guests and tenants.
  • Handle incoming calls and intercom communication.
  • Coordinate with housekeeping and maintenance teams.
  • Manage basic payment handling and record-keeping.
  • Assist and coordinate with upper management on daily tasks.

Requirements:

  • 1–2 years of front desk/frontline experience (real estate or hotel industry preferred).
  • Fluent in Hindi; knowledge of Arabic and Malayalam is an added advantage.
  • Female candidates preferred.
  • Must be well-groomed and have a pleasant personality.
  • Should be available to join immediately.
  • Diploma or Degree in Business Administration, Accounting, or related fields

Job Type: Full-time

Pay: BD BD per month

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Front Desk Agent

Manama, Capital Marriott

Posted 27 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
**#LI-NS1**
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Front Desk Receptionist

SOUTHERN-66 Southern, Southern BHD2000 Monthly WhatJobs

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full-time
Our client is seeking a professional and organized Front Desk Receptionist to manage their virtual front desk operations. This is a fully remote position responsible for being the first point of contact for clients and visitors, managing incoming communications, scheduling appointments, and providing administrative support. The ideal candidate is highly organized, possesses excellent communication and customer service skills, and is adept at using various virtual communication tools. You will play a crucial role in ensuring a seamless and welcoming experience for all who interact with our client.

Responsibilities:
  • Answer and direct incoming calls and emails in a professional and timely manner.
  • Manage appointment scheduling for clients and internal teams using online calendars.
  • Greet virtual visitors and direct them to the appropriate personnel or resources.
  • Handle customer inquiries and provide information about services and company offerings.
  • Process incoming and outgoing mail and deliveries (if applicable through a designated service).
  • Maintain and update contact databases and customer records.
  • Provide administrative support, including data entry, document preparation, and filing.
  • Manage the reception area and ensure it is presentable (if using a co-working space or similar).
  • Coordinate with other departments to ensure smooth operations.
  • Handle special administrative projects as assigned.
Qualifications:
  • High school diploma or equivalent; Associate's degree or relevant certification is a plus.
  • Proven experience as a Receptionist, Front Desk Agent, or in a similar customer-facing role.
  • Excellent phone etiquette and strong verbal and written communication skills.
  • Proficiency in using virtual communication tools (e.g., Zoom, Microsoft Teams, Slack) and office software (e.g., Microsoft Office Suite, Google Workspace).
  • Strong organizational and time management skills with the ability to multitask.
  • A friendly, professional, and customer-oriented demeanor.
  • Ability to work independently and manage tasks effectively in a remote environment.
  • Reliable internet connection and a dedicated remote workspace.
This is a fully remote position, offering flexibility for candidates located in **Nuwaidrat, Southern, BH**, or anywhere else. Join our client's team and be the welcoming voice of their organization.
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Front Desk Manager

401 Jaww, Southern BHD55000 Annually WhatJobs

Posted 8 days ago

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full-time
Our client is seeking a charismatic and experienced Front Desk Manager to lead their hospitality team in Muharraq, Muharraq, BH . This role is central to creating an exceptional guest experience, overseeing the front desk operations, and ensuring seamless check-in and check-out processes. The ideal candidate will have a strong background in hotel management or a similar guest-facing role, demonstrating exceptional leadership, customer service, and problem-solving skills. You will be responsible for managing and training front desk staff, scheduling shifts, and ensuring high standards of service are consistently met. Key duties include handling guest inquiries and complaints with professionalism and efficiency, managing reservations, and coordinating with other hotel departments such as housekeeping, maintenance, and food and beverage. A deep understanding of hotel management systems (PMS) is essential. You will also be involved in monitoring guest feedback, implementing service improvement initiatives, and contributing to the overall success of the hotel's reputation. This position requires a proactive individual who can maintain composure under pressure and inspire their team to deliver outstanding service. The ability to multitask, manage multiple priorities, and maintain a positive attitude in a fast-paced environment is crucial. This role offers a fantastic opportunity to shape guest interactions and contribute to memorable stays. The Front Desk Manager will play a key role in driving guest satisfaction and ensuring the efficient operation of one of the most critical touchpoints in the guest journey. Join a renowned establishment dedicated to excellence in hospitality.

Responsibilities:
  • Oversee daily operations of the front desk, ensuring efficiency and guest satisfaction.
  • Recruit, train, schedule, and supervise front desk staff.
  • Manage guest check-ins and check-outs, ensuring accuracy and efficiency.
  • Handle guest inquiries, requests, and complaints professionally and resolve issues promptly.
  • Monitor and manage hotel reservations, ensuring optimal occupancy and revenue.
  • Liaise with housekeeping, maintenance, and other departments to ensure seamless guest service.
  • Implement and enforce hotel policies and procedures related to front desk operations.
  • Maintain high standards of presentation and professionalism at the front desk.
  • Utilize Property Management System (PMS) for all front desk functions.
  • Analyze guest feedback and implement strategies for service improvement.
  • Assist with budgeting and cost control for the front desk department.
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Front Desk Supervisor

50027 Al Malikiyah, Northern BHD3500 Annually WhatJobs

Posted 19 days ago

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full-time
Our client is looking for a charismatic and experienced Front Desk Supervisor to manage the reception area of their renowned establishment in Hidd, Muharraq, BH . This role is critical for creating a welcoming and efficient first impression for all guests. The Front Desk Supervisor will be responsible for overseeing the front desk operations, managing guest check-ins and check-outs, handling guest inquiries and requests, resolving guest complaints, and ensuring seamless communication between departments. The ideal candidate possesses excellent customer service skills, strong leadership abilities, and a thorough understanding of hotel operations and front desk procedures. Proficiency in property management systems and excellent problem-solving skills are essential. You should be able to motivate and train a team of front desk agents to deliver exceptional service. Responsibilities include supervising front desk staff, developing and implementing service standards, managing room inventory, processing payments, and ensuring the cleanliness and organization of the lobby and reception area. We are seeking a proactive individual who is dedicated to exceeding guest expectations and contributing to a positive guest experience. This is an excellent opportunity to take on a leadership role within the hospitality industry and make a significant impact. Your commitment to service excellence will be paramount in upholding our client's reputation. The role requires excellent communication skills, both written and verbal, and the ability to remain calm and composed under pressure. We value individuals who are professional, reliable, and passionate about providing outstanding hospitality. You will be instrumental in ensuring that every guest feels valued and well-cared for from the moment they arrive.
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