229 German Speaker jobs in Bahrain
Enterprise Account Executive - Telecoms - DACH Territory - German Speaker
Manama, Capital
Canonical
Posted 10 days ago
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Job Description
Enterprise Account Executive - Telecoms - DACH Territory - German Speaker Join or sign in to find your next job
The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise.
Location: For this role, you need a good knowledge of the Telco market in the DACH region. Being based in DACH would therefore be preferable.
What your day will look like
We consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
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Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors.
We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave.
Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application.
Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company.
We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence.
In building our sales team, we look for five things:
- Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problems
- High intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidence
- Passion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizes
- Teamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitions
- Energy - the drive to motivate oneself and others to achieve the best result for the team and our customers
The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise.
Location: For this role, you need a good knowledge of the Telco market in the DACH region. Being based in DACH would therefore be preferable.
What your day will look like
- Represent the company, its solutions and software, in your territory
- Build and execute a territory plan to prioritize outreach and prospecting
- Develop new pipeline through outreach, prospecting, local marketing, and industry events
- Close contracts to meet and exceed quarterly and annual bookings targets
- Be mindful and proactive in achieving tactical and strategic objectives
- Manage customer relationships and interactions through all stages of the sales cycle
- Work with field engineers to propose solutions that solve our customers' business problems
- Work with customer success to identify growth opportunities
- Maintain accurate pipeline data and forecasts within Salesforce
- Establish productive professional relationships with key influencers and decision makers
- Bachelor's level degree, preferably in engineering or computer science
- Experience of open source technology and solutions
- Detail oriented with effective follow-up
- Experience in enterprise software or technology sales planning and execution in the Telecoms in the DACH region
- Track record of achievement in sales targets and new account wins
- Self-discipline and motivation to be successful in a distributed team
- Professional written and spoken English, as well as German language
- Ability to travel for customer engagements, industry events and company events
- Specific vertical experience, in particular finance, telco, health, energy, public sector, tech
- Experience speaking at conferences or industry events
We consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Software Development
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Sign in to set job alerts for “Enterprise Account Executive” roles.Manama, Capital Governorate, Bahrain $00 - 800 2 days ago
Manama, Capital Governorate, Bahrain 5 hours ago
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Bilingual Customer Support Specialist
205 Bilad Al Qadeem, Capital
BHD50000 Annually
WhatJobs
Posted today
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Our client is seeking a highly motivated and customer-focused Bilingual Customer Support Specialist to join their team in Salmabad, Northern, BH . This role is based entirely in the office, providing an opportunity for direct team collaboration and in-person client interaction. You will be the first point of contact for customers, handling inquiries via phone, email, and chat with professionalism and efficiency. Responsibilities include troubleshooting customer issues, providing accurate information about products and services, processing orders, and resolving complaints. A key aspect of this role is the ability to communicate fluently in both English and Arabic to assist a diverse customer base. We are looking for individuals with exceptional communication skills, patience, and a genuine desire to help others. You will need to be adept at navigating company systems and escalating complex issues to the appropriate departments. Training will be provided, but prior experience in a customer-facing role is highly valued. Join our committed team and contribute to delivering outstanding customer experiences in a vibrant office environment.
Responsibilities:
Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide accurate product and service information.
- Troubleshoot and resolve customer issues efficiently.
- Process customer orders and requests.
- Escalate complex issues to appropriate internal teams.
- Maintain detailed records of customer interactions and transactions.
- Build strong customer relationships through empathetic and helpful communication.
- Identify and suggest improvements to customer service processes.
- Adhere to company policies and procedures.
- Meet and exceed individual and team customer service KPIs.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Fluency in both English and Arabic (written and spoken) is mandatory.
- Previous experience (1-2 years) in customer service or a call center environment.
- Excellent communication and active listening skills.
- Patience, empathy, and a customer-centric attitude.
- Proficiency in using customer service software and databases.
- Ability to multitask and manage time effectively.
- Strong problem-solving skills.
- Ability to work effectively within a team and in an office setting.
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1
Remote Bilingual Customer Support Specialist
305 Southern, Southern
BHD60000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and fluent Bilingual Customer Support Specialist to join their dedicated, fully remote team. This role is essential for providing exceptional support to a diverse customer base, ensuring positive interactions and resolutions. You will be responsible for responding to customer inquiries via phone, email, and chat, addressing concerns, and resolving issues promptly and effectively. Your expertise will be crucial in providing technical assistance, product information, and general support to customers. Maintaining accurate customer records and documenting all interactions in the CRM system is a key responsibility. You will also identify trends in customer inquiries and escalate complex issues to the appropriate departments when necessary. Proactively seeking solutions and contributing to the continuous improvement of customer support processes will be highly valued. The ideal candidate will possess excellent communication skills in both English and Arabic, with the ability to convey information clearly and empathetically. Strong problem-solving skills and a customer-focused attitude are essential. Proficiency in using customer support software and tools is required. A high school diploma or equivalent is necessary; some college education or a related certification is preferred. Prior experience in customer service or a call center environment is advantageous. This is a fantastic opportunity to work from home and contribute to a positive customer experience for a growing company. If you are passionate about helping people and thrive in a remote work environment, we encourage you to apply.
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2
Bilingual Customer Support Specialist (English/Arabic)
105 Muharraq, Muharraq
BHD45000 Annually
WhatJobs
Posted today
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Our client is seeking a highly motivated and customer-focused Bilingual Customer Support Specialist to join their bustling team in Muharraq. This role is critical in providing exceptional support to a diverse clientele, ensuring swift and effective resolution of inquiries and issues. As a frontline representative, you will be the primary point of contact for customers via phone, email, and potentially chat. Your responsibilities will include addressing customer queries about products and services, troubleshooting technical problems, processing orders or returns, and escalating complex issues to the appropriate departments. The ideal candidate must possess outstanding communication skills in both English and Arabic, both written and verbal, with the ability to convey information clearly and empathetically. A patient and solution-oriented approach is paramount. You will be expected to maintain accurate customer records, follow communication scripts, and handle customer interactions professionally. Experience in a customer service or helpdesk environment is highly desirable. This is an on-site position, requiring dedicated presence at our Muharraq office. We are looking for individuals who are passionate about customer satisfaction, possess strong problem-solving abilities, and thrive in a fast-paced environment. You will play a key role in enhancing customer loyalty and satisfaction, contributing directly to our client's success. The ability to multitask, manage time effectively, and adapt to changing customer needs is essential. Join us and become part of a supportive team that values excellent customer care.
Responsibilities:
Responsibilities:
- Provide high-quality customer support via phone, email, and chat.
- Address customer inquiries, complaints, and technical issues.
- Troubleshoot problems and provide effective solutions.
- Process customer orders, requests, and returns.
- Escalate unresolved issues to appropriate teams.
- Maintain accurate customer records and interaction logs.
- Follow established communication procedures and guidelines.
- Identify customer needs and help them use specific features.
- Gather customer feedback and share it with the relevant departments.
- Ensure a positive customer experience at all times.
- Fluency in English and Arabic (written and verbal).
- Previous experience in customer service or a helpdesk role.
- Excellent communication and interpersonal skills.
- Strong problem-solving and active listening abilities.
- Proficiency in CRM software and customer support tools.
- Ability to multitask and manage time effectively.
- Patient, empathetic, and customer-oriented attitude.
- High school diploma or equivalent; further education is a plus.
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3
Client Support Specialist
24680 Tubli, Central
BHD45000 Annually
WhatJobs
Posted today
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Job Description
Our client is looking for a dedicated and empathetic Client Support Specialist to provide exceptional customer service and technical assistance to their users in **Janabiyah, Northern, BH**. As a first point of contact, you will be instrumental in ensuring customer satisfaction by addressing inquiries, resolving issues, and guiding users through product functionalities. This role requires a deep understanding of the company's services and a commitment to delivering clear, concise, and friendly support. You will be expected to handle a high volume of customer interactions via phone, email, and chat, maintaining a professional and helpful demeanor at all times. Key responsibilities include: Responding to customer queries and complaints promptly and efficiently, Diagnosing and troubleshooting technical issues, Providing clear and step-by-step guidance on product usage, Escalating complex issues to relevant departments when necessary, Maintaining accurate records of customer interactions and resolutions, Contributing to the development of support documentation and FAQs, Identifying trends in customer issues to provide feedback for product improvement, Building strong relationships with clients through effective communication and problem-solving. The ideal candidate will possess excellent communication and active listening skills, a patient and problem-solving attitude, and proficiency in customer relationship management (CRM) software. Previous experience in a customer service or helpdesk role is essential. A background in IT support or a related technical field is a significant advantage. You should be adept at multitasking and working under pressure in a fast-paced environment. Join a supportive team and play a vital role in our client's success by ensuring their customers have a seamless experience.
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4
Client Support Specialist
21601 Bilad Al Qadeem, Capital
BHD22 Hourly
WhatJobs
Posted today
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Job Description
Our client is a leading provider of innovative software solutions, and they are looking for a highly motivated and customer-centric Client Support Specialist to join their growing team. This is a fully remote position, offering the flexibility to work from anywhere within your home country. You will be the primary point of contact for clients, providing exceptional technical support and ensuring a seamless user experience. Responsibilities include troubleshooting client issues via phone, email, and chat, diagnosing and resolving technical problems efficiently, and escalating complex issues to the appropriate internal teams when necessary. You will also be responsible for documenting client interactions, maintaining accurate support logs, and contributing to the knowledge base by creating clear and concise support articles. The successful candidate will possess a deep understanding of our client's products and services, enabling them to offer expert advice and guidance. Building strong, lasting relationships with clients is paramount, requiring excellent communication and active listening skills. A proactive approach to identifying potential client challenges and offering solutions before they arise is highly valued. You will play a crucial role in client retention and satisfaction, embodying the company's commitment to unparalleled customer service. The ability to manage time effectively, prioritize tasks, and work independently in a remote setting is essential. Training will be provided on our client's specific software and support systems. We are seeking individuals who are technically adept, patient, and possess a natural inclination to help others succeed.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide technical support and troubleshooting for clients via multiple channels (phone, email, chat).
- Diagnose and resolve software-related issues efficiently and accurately.
- Escalate unresolved issues to senior support staff or development teams.
- Document all client interactions and resolutions in the support system.
- Create and update knowledge base articles and FAQs.
- Assist clients with product setup, configuration, and usage.
- Identify trends in client issues and provide feedback to product development teams.
- Contribute to team goals and objectives related to customer satisfaction and response times.
Qualifications:
- Proven experience in a customer support or technical helpdesk role.
- Strong understanding of software applications and troubleshooting methodologies.
- Excellent verbal and written communication skills.
- Ability to explain technical concepts to non-technical users.
- Proficiency with helpdesk software and CRM systems.
- Ability to work independently and manage time effectively in a remote environment.
- Customer-focused attitude with a passion for problem-solving.
- Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
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5
Client Support Specialist
880 Southern, Southern
BHD45000 Annually
WhatJobs
Posted today
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Job Description
Our client is searching for a dedicated and empathetic Client Support Specialist to enhance their customer service operations in Nuwaidrat, Southern, BH . This role is vital for ensuring customer satisfaction and providing efficient resolution to inquiries and issues. You will be the primary point of contact for customers, handling incoming calls, emails, and live chat sessions. Responsibilities include troubleshooting technical problems, guiding users through product features, processing service requests, and maintaining accurate customer records in the CRM system. A key aspect of this role involves de-escalating customer complaints and finding satisfactory solutions, often under pressure. You will collaborate closely with other departments, such as sales and technical teams, to ensure a seamless customer experience. Continuous learning about the company's products and services is crucial to provide accurate and up-to-date information. We are looking for individuals with exceptional communication and interpersonal skills, a patient demeanor, and a genuine desire to help others. A strong ability to multitask and manage time effectively is essential. Previous experience in a customer-facing role, particularly in a technical support or helpdesk environment, is highly preferred. Proficiency in using helpdesk software and ticketing systems is a significant advantage. This position offers a supportive work environment, ongoing training, and opportunities for growth within the company. If you are passionate about delivering outstanding customer service and thrive in a fast-paced environment, we invite you to apply. You will be instrumental in building and maintaining strong customer relationships, contributing directly to the company's reputation for excellence. The ability to adapt to new technologies and processes quickly will be key to your success. Join our team and make a real difference in the lives of our customers.
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6
Client Support Specialist
00973 Busaiteen, Muharraq
BHD1100 month
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Our client is looking for a dedicated and empathetic Client Support Specialist to join their dynamic team in **A'ali, Northern, BH**. This role is central to ensuring exceptional customer service and providing timely, effective solutions to client inquiries and issues. The Client Support Specialist will act as the first point of contact for customers, handling a variety of communication channels including phone, email, and live chat. Your primary responsibility will be to understand client needs, troubleshoot problems, and guide them through product features and services. You will maintain detailed records of customer interactions, transactions, comments, and complaints within the CRM system. Escalating unresolved issues to the appropriate internal teams and following up to ensure resolution will also be part of your duties. We are seeking individuals with outstanding communication and interpersonal skills, a patient demeanor, and a passion for helping others. Proficiency in problem-solving and a strong understanding of customer service principles are essential. Previous experience in a customer service or helpdesk role is highly desirable. The ability to work in a fast-paced environment and adapt to changing client needs is also crucial. You will be expected to contribute to team goals and provide feedback to improve customer experience processes. Familiarity with support ticketing systems and a commitment to continuous learning about the company’s offerings will be key to your success. Join us to deliver unparalleled support and build lasting relationships with our valued clients.
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7
Client Support Specialist - Sitra
802 Bilad Al Qadeem, Capital
BHD1800 month
WhatJobs
Posted today
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Job Description
Our client is seeking a highly motivated and customer-centric Client Support Specialist to join their growing team in Sitra, Capital, BH . This role is crucial for ensuring our clients receive exceptional service and timely assistance. The Client Support Specialist will be responsible for managing inbound inquiries across multiple channels, including phone, email, and chat, providing accurate information, and resolving client issues effectively. You will be expected to maintain a deep understanding of our products and services to offer comprehensive support and guidance. Key responsibilities include troubleshooting client problems, escalating complex issues to the appropriate departments, and documenting all interactions and resolutions in the CRM system. Building and maintaining strong client relationships through proactive communication and exceptional service delivery is paramount. The ideal candidate will have excellent communication and interpersonal skills, a patient and empathetic demeanor, and a strong ability to multitask and manage time efficiently. You should be adept at problem-solving and possess a keen attention to detail. This position offers a fantastic opportunity to engage with a diverse client base and contribute to the success of our client's customer support operations. Join us in delivering outstanding support and ensuring client satisfaction.
Responsibilities:
Responsibilities:
- Respond to client inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and policies.
- Troubleshoot and resolve client issues and complaints effectively.
- Escalate complex problems to the appropriate teams for resolution.
- Document all client interactions and resolutions in the CRM system.
- Build and maintain strong relationships with clients.
- Identify opportunities to improve the client support process.
- Adhere to all company policies and procedures.
- High school diploma or equivalent; Bachelor's degree preferred.
- Previous experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving and critical thinking abilities.
- Proficiency in using CRM software and helpdesk systems.
- Ability to remain calm and professional under pressure.
- Customer-focused attitude with a passion for service excellence.
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8
Customer Support Specialist - Bilingual
221, BH Seef, Capital
BHD40000 Annually
WhatJobs
Posted today
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Job Description
Our client is seeking a dedicated and empathetic Customer Support Specialist to join their vibrant team. This position is crucial for maintaining high levels of customer satisfaction and providing exceptional support to our client's diverse customer base. You will be the primary point of contact for customer inquiries, resolving issues efficiently and professionally via phone, email, and chat. The ideal candidate will possess excellent communication and interpersonal skills, a patient demeanor, and a passion for helping others. You should be adept at troubleshooting common issues, providing clear explanations, and escalating complex problems to the appropriate departments. This role requires a strong understanding of customer service best practices and the ability to thrive in a fast-paced environment. Responsibilities include:
Qualifications:
This role is based in our client's office in **Jidhafs, Capital, BH**, and is not remote. We are looking for individuals who are passionate about providing outstanding customer care and contributing to a positive team environment.
- Responding promptly and professionally to customer inquiries via phone, email, and live chat.
- Providing accurate information about products and services.
- Troubleshooting and resolving customer issues, complaints, and requests efficiently.
- Escalating complex issues to senior support staff or relevant departments.
- Maintaining detailed records of customer interactions and transactions.
- Identifying and suggesting improvements to customer service processes.
- Building and maintaining positive relationships with customers.
- Adhering to all company policies and procedures.
- Processing orders, forms, applications, and requests.
- Ensuring customer satisfaction and providing a positive customer experience.
Qualifications:
- High school diploma or equivalent; some college coursework or a degree is a plus.
- Proven customer support or client service experience.
- Excellent communication and active listening skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in computer applications and systems.
- A positive attitude and willingness to learn.
- Bilingual proficiency (Arabic/English) is highly advantageous.
This role is based in our client's office in **Jidhafs, Capital, BH**, and is not remote. We are looking for individuals who are passionate about providing outstanding customer care and contributing to a positive team environment.
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