2 397 Global IT Support jobs in Bahrain
IT Help Desk Support
BHD9000 - BHD12000 Y
VAM Systems
Posted today
Job Viewed
Job Description
Job Description
VAM Systems
is currently looking for
Helpdesk Technicians
for our
Bahrain
operations with the following skillsets & terms and conditions:
Required Skills:
- Technicians that can support and solve IT issues remotely and on site
- Must be Fluent in Arab and English.
Terms and conditions
Joining time frame: days)
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0
Executive Assistant - Global Operations Support
789 Hamad Town, Northern
BHD65000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is seeking a highly organized, proactive, and adaptable Executive Assistant to provide comprehensive support to senior leadership in a fully remote capacity. This role is crucial for ensuring the smooth and efficient operation of global initiatives. The Executive Assistant will manage complex calendars, coordinate international travel arrangements, prepare meeting materials, and handle confidential communications. You will be the primary point of contact for internal and external stakeholders, requiring exceptional communication and interpersonal skills. The ideal candidate will possess meticulous attention to detail, outstanding organizational abilities, and a strong command of office productivity software. You will anticipate needs, solve problems proactively, and manage multiple priorities effectively in a dynamic, remote work environment. Experience supporting C-suite executives, preferably in a global or multinational setting, is essential. This position requires discretion, professionalism, and the ability to work autonomously while maintaining close collaboration with a distributed team. Responsibilities:
- Manage complex and dynamic executive calendars, scheduling meetings and appointments across multiple time zones.
- Coordinate domestic and international travel arrangements, including flights, accommodation, and visas.
- Prepare agendas, minutes, and follow-up actions for executive meetings.
- Draft and edit correspondence, reports, and presentations with a high degree of accuracy.
- Handle confidential information with utmost discretion and professionalism.
- Serve as a liaison between executives, employees, clients, and external partners.
- Conduct research and compile data for various projects and reports.
- Manage expense reporting and budget tracking for executives.
- Proactively identify and address potential scheduling conflicts or logistical issues.
- Maintain organized digital and physical filing systems.
- Provide general administrative support and assist with special projects as needed.
- Minimum of 5 years of experience as an Executive Assistant, preferably supporting senior-level executives in a remote environment.
- Proven ability to manage complex schedules and travel arrangements for executives.
- Exceptional organizational and time-management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and a proactive mindset.
- Ability to handle confidential information with discretion.
- Experience with virtual collaboration tools (e.g., Zoom, Teams, Slack).
- Demonstrated ability to work independently and effectively in a remote setting.
- Bachelor's degree or equivalent practical experience.
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1
Senior Technical Support Specialist, Global Operations
602 Al Seef
BHD95000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is actively seeking a highly experienced Senior Technical Support Specialist to oversee and manage complex technical issues within their global operations. This is a 100% remote position, enabling you to contribute to our client's success from anywhere. You will be the frontline of advanced technical assistance, diagnosing and resolving intricate hardware, software, and network problems for a diverse user base across multiple time zones. Your role will involve deep-diving into challenging technical escalations, developing innovative solutions, and documenting procedures for the wider support team. You'll be instrumental in identifying trends in support requests, recommending proactive measures to prevent future issues, and contributing to the continuous improvement of our client's IT infrastructure. This position requires an expert understanding of operating systems (Windows, macOS, Linux), enterprise network protocols, cloud services (e.g., AWS, Azure), and a variety of business applications. You will also mentor junior support staff, providing guidance and sharing your extensive knowledge. Effective communication is key, as you'll be explaining technical solutions to non-technical users, collaborating with engineering teams, and providing detailed reports on issue resolution. The ideal candidate possesses a Bachelor's degree in Computer Science, Information Technology, or a related field, coupled with at least 5-7 years of experience in technical support, with a significant portion focused on advanced troubleshooting and system administration. Certifications such as CompTIA A+, Network+, Security+, or MCSE are highly desirable. You must possess exceptional problem-solving skills, a meticulous attention to detail, and the ability to remain calm and effective under pressure. As a fully remote employee, you must be self-motivated, highly organized, and possess excellent time management skills to meet the demands of a global support role. A strong command of English, both written and verbal, is essential for clear and concise communication. Experience with remote support tools and ticketing systems is required. This role offers the chance to work on cutting-edge technologies and make a substantial impact on user satisfaction and operational efficiency from your remote workspace. We are looking for a dedicated professional who can troubleshoot complex issues and contribute to a seamless technical experience for all users. Join our client's globally distributed team and elevate your career in technical support. The specific physical office location for this role is Salmabad, Northern, BH , however, the position is fully remote.
Responsibilities:
Responsibilities:
- Provide advanced technical support and troubleshooting for hardware, software, and network issues.
- Diagnose and resolve complex technical escalations from Tier 1 and Tier 2 support.
- Develop and document technical solutions and best practices.
- Monitor system performance and identify potential issues.
- Collaborate with engineering and development teams to resolve bugs and implement improvements.
- Mentor and guide junior technical support staff.
- Manage user accounts, permissions, and access controls.
- Ensure compliance with IT security policies and procedures.
- Bachelor's degree in a relevant technical field or equivalent experience.
- 5-7+ years of experience in technical support or IT administration.
- Expertise in Windows, macOS, and Linux environments.
- Strong understanding of networking principles and protocols.
- Proficiency with cloud platforms and remote management tools.
- Excellent analytical and problem-solving abilities.
- Strong communication and customer service skills.
This advertiser has chosen not to accept applicants from your region.
2
Senior Technical Support Specialist - Global Operations
20521 Southern, Southern
BHD75000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is a leading innovator in the technology sector and is seeking an exceptional Senior Technical Support Specialist to join their fully remote, global operations team. In this role, you will be the frontline expert in resolving complex technical issues for our diverse customer base, ensuring seamless user experiences and maintaining high levels of customer satisfaction. You will leverage your deep technical knowledge and problem-solving acumen to diagnose and troubleshoot software, hardware, and network-related problems. Responsibilities include providing timely and effective support via multiple channels (email, chat, phone, remote desktop), documenting technical solutions, escalating issues to appropriate engineering teams, and contributing to the knowledge base. The ideal candidate will possess extensive experience in technical support, a comprehensive understanding of operating systems, networking protocols, and common software applications. A proactive approach to identifying root causes and implementing preventative measures is essential. You will also be involved in training junior support staff and providing feedback to product development teams for continuous improvement. This is a unique opportunity to work with cutting-edge technology, collaborate with a talented global team, and make a tangible difference in customer success. If you are a highly skilled problem-solver with a passion for delivering outstanding technical assistance and thrive in a remote, fast-paced environment, we encourage you to apply.
Responsibilities:
Qualifications:
Responsibilities:
- Provide advanced technical support to customers experiencing software, hardware, or network issues.
- Diagnose and resolve complex technical problems efficiently and effectively.
- Document support interactions, troubleshooting steps, and resolutions in the ticketing system.
- Escalate unresolved issues to senior engineers or relevant departments with detailed information.
- Develop and maintain technical documentation and knowledge base articles.
- Assist in training and mentoring junior technical support staff.
- Identify trends in customer issues and provide feedback for product improvements.
- Manage and prioritize support tickets based on urgency and impact.
- Ensure adherence to service level agreements (SLAs) and customer satisfaction goals.
- Stay up-to-date with product updates and technical advancements.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Proven experience as a Senior Technical Support Specialist or similar role.
- In-depth knowledge of operating systems (Windows, macOS, Linux), networking concepts (TCP/IP, DNS, DHCP), and common applications.
- Experience with remote support tools and CRM/ticketing systems.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote environment.
This advertiser has chosen not to accept applicants from your region.
3
Executive Administrative Assistant - Global Operations Support
101 Busaiteen, Muharraq
BHD55000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is searching for a highly organized, proactive, and detail-oriented Executive Administrative Assistant to provide comprehensive support to their senior leadership team. This is a critical, fully remote role that demands exceptional organizational skills, discretion, and the ability to manage multiple priorities effectively in a fast-paced global environment. The ideal candidate will be a master of logistics, communication, and office management, capable of anticipating needs and ensuring the smooth operation of executive workflows from a distance. You will be responsible for managing complex calendars, coordinating international travel, preparing executive-level correspondence and presentations, and serving as a key point of contact for internal and external stakeholders.
Key responsibilities include:
Key responsibilities include:
- Managing and optimizing complex calendars for multiple executives, coordinating meetings across different time zones.
- Arranging domestic and international travel, including flights, accommodation, visas, and detailed itineraries.
- Preparing and editing correspondence, reports, presentations, and other documents.
- Screening and prioritizing incoming communications, acting as a gatekeeper when necessary.
- Conducting research and compiling information for executive projects and meetings.
- Processing expense reports and managing other administrative tasks efficiently.
- Serving as a liaison between executives and other departments, clients, and external partners.
- Maintaining confidential files and records with the utmost discretion.
- Anticipating the needs of executives and proactively offering solutions.
- Assisting with event planning and coordination as required.
This advertiser has chosen not to accept applicants from your region.
4
Senior Administrative Officer - Global Operations Support
40008 Al Malikiyah, Northern
BHD70000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is a multinational corporation renowned for its dynamic global presence and commitment to operational excellence. We are seeking a highly organized and proactive Senior Administrative Officer to provide comprehensive remote support for our global operations. This position requires an individual with exceptional multitasking abilities, strong communication skills, and a keen eye for detail. You will be instrumental in managing a wide range of administrative functions, including coordinating international travel, managing complex schedules, preparing high-level reports and presentations, and facilitating seamless communication across different time zones and departments. This role is fully remote, offering the flexibility to manage your workload effectively from any location.
Responsibilities:
Responsibilities:
- Manage complex calendars and schedule meetings for senior leadership and global teams, ensuring effective coordination across time zones.
- Arrange comprehensive international and domestic travel itineraries, including flights, accommodation, visas, and ground transportation.
- Prepare, edit, and proofread a variety of documents, reports, presentations, and correspondence with a high degree of accuracy.
- Serve as a primary point of contact for internal and external inquiries, redirecting as necessary and ensuring prompt responses.
- Assist in the planning and execution of virtual meetings, conferences, and events.
- Maintain organized and up-to-date filing systems, both digital and physical.
- Conduct research on various topics as directed, compiling information into clear and concise summaries.
- Support onboarding processes for new remote team members.
- Manage office supplies and inventory for remote team members if applicable.
- Handle confidential information with the utmost discretion and professionalism.
- Proactively identify opportunities to improve administrative processes and workflows.
- Liaise with different departments to gather information and ensure smooth inter-departmental operations.
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 5 years of proven experience in a senior administrative support role, preferably in a multinational or complex organizational setting.
- Exceptional organizational and time-management skills, with the ability to prioritize effectively.
- Excellent written and verbal communication skills, with a professional and articulate demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with collaboration tools (e.g., Slack, Microsoft Teams, Zoom).
- Experience with calendar management and travel booking systems.
- Ability to work independently, exercise sound judgment, and maintain confidentiality.
- Proactive attitude with a strong service orientation.
- Demonstrated ability to adapt to changing priorities and work in a fast-paced environment.
- Experience supporting global teams or working across multiple time zones is highly advantageous.
- Comfort and capability in a fully remote work environment.
This advertiser has chosen not to accept applicants from your region.
5
Remote Executive Assistant - Global Operations Support
308 Southern, Southern
BHD60000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is actively seeking a highly organized, proactive, and exceptionally detail-oriented Remote Executive Assistant to provide comprehensive support to senior leadership within their global operations. This is a fully remote position, offering the flexibility to work from anywhere, though candidates must be available to collaborate during core business hours across various time zones. The ideal candidate will be a master of managing complex schedules, coordinating international travel arrangements, preparing executive-level presentations, and handling confidential information with the utmost discretion.
You will be the right-hand support for busy executives, acting as a gatekeeper and facilitator to ensure their productivity and efficiency. Responsibilities include managing high-volume email correspondence, preparing meeting agendas and minutes, conducting research, and coordinating large-scale virtual and in-person events. A strong command of modern remote collaboration tools and a natural aptitude for anticipating needs before they arise are critical for success in this role. This position requires a polished professional with excellent written and verbal communication skills, a proactive problem-solving attitude, and the ability to thrive in a fast-paced, independent work environment. If you excel at multitasking, possess impeccable organizational skills, and are passionate about supporting top-tier executives from the comfort of your home office, we encourage you to apply.
Key Responsibilities:
You will be the right-hand support for busy executives, acting as a gatekeeper and facilitator to ensure their productivity and efficiency. Responsibilities include managing high-volume email correspondence, preparing meeting agendas and minutes, conducting research, and coordinating large-scale virtual and in-person events. A strong command of modern remote collaboration tools and a natural aptitude for anticipating needs before they arise are critical for success in this role. This position requires a polished professional with excellent written and verbal communication skills, a proactive problem-solving attitude, and the ability to thrive in a fast-paced, independent work environment. If you excel at multitasking, possess impeccable organizational skills, and are passionate about supporting top-tier executives from the comfort of your home office, we encourage you to apply.
Key Responsibilities:
- Manage complex and dynamic calendars for multiple senior executives, coordinating meetings across different time zones.
- Arrange domestic and international travel, including flights, accommodation, and ground transportation, ensuring all logistics are seamless.
- Prepare, edit, and proofread high-quality documents, reports, and presentations for executive review.
- Screen and prioritize incoming communications (emails, calls), acting as a primary point of contact.
- Organize and coordinate virtual meetings, webinars, and other events using various platforms.
- Conduct research on various topics as requested by executives, summarizing findings concisely.
- Process expense reports and manage invoices, ensuring accuracy and timely submission.
- Maintain confidential files and records with strict adherence to company policies.
- Anticipate executive needs and proactively offer solutions to streamline workflows.
- Act as a liaison between executives and internal/external stakeholders.
- Proven experience as an Executive Assistant, Personal Assistant, or similar role supporting C-level executives.
- Exceptional organizational and time-management skills, with the ability to multitask effectively.
- Excellent written and verbal communication skills, with a high level of professionalism.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Experience with virtual meeting platforms (Zoom, Microsoft Teams, Google Meet) and project management tools.
- Ability to handle sensitive and confidential information with discretion.
- Proactive mindset, with strong problem-solving capabilities.
- Ability to work independently and remotely with minimal supervision.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Executive Assistant - Global Operations Support
1005 Saar, Northern
BHD55000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a highly organized, proactive, and experienced Remote Executive Assistant to provide comprehensive administrative and logistical support to senior leadership executives. This is a fully remote position, requiring exceptional communication skills, discretion, and the ability to manage complex schedules and tasks independently across different time zones. The successful candidate will be instrumental in ensuring the smooth and efficient operation of executive activities.
Responsibilities:
Responsibilities:
- Manage and organize complex calendars, including scheduling meetings, appointments, and conference calls across multiple time zones.
- Arrange travel logistics, including flights, accommodation, and ground transportation, often with last-minute changes.
- Prepare and edit correspondence, reports, presentations, and other documents as needed.
- Conduct research and compile information for executive use.
- Screen and prioritize incoming communications, responding to or redirecting as appropriate.
- Handle confidential information with the utmost discretion and professionalism.
- Coordinate internal and external meetings, including preparing agendas, distributing materials, and taking minutes.
- Process expense reports and manage reimbursements.
- Serve as a primary point of contact for internal and external stakeholders.
- Anticipate the needs of executives and proactively address potential issues.
- Maintain organized digital filing systems.
- Provide general administrative support to ensure executive efficiency.
- Proven experience as an Executive Assistant, Virtual Assistant, or in a similar administrative role, supporting C-level executives.
- Exceptional organizational and time management skills, with the ability to multitask and prioritize effectively in a remote setting.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Experience with video conferencing tools (Zoom, Teams, etc.) and project management software.
- High level of discretion, professionalism, and reliability.
- Ability to work independently with minimal supervision.
- Strong problem-solving skills and a proactive approach.
- Experience with international travel arrangements is a plus.
- A dedicated home office setup with reliable high-speed internet connectivity.
This advertiser has chosen not to accept applicants from your region.
7
Remote Technical Support Specialist - Global Client Services
9901 Riffa, Southern
BHD55000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is actively seeking a dedicated and skilled Remote Technical Support Specialist to join their growing global client services team. This role is fully remote, allowing you to work from anywhere within your designated time zone. You will be the primary point of contact for customers experiencing technical difficulties with our innovative software solutions, providing timely and effective resolutions. This position demands exceptional problem-solving abilities, strong communication skills, and a customer-centric approach.
Responsibilities:
Responsibilities:
- Provide first-line technical support to customers via various channels, including email, live chat, and phone.
- Diagnose, troubleshoot, and resolve software and hardware issues reported by users.
- Escalate complex technical problems to higher-level support teams when necessary, providing detailed documentation.
- Guide customers through step-by-step solutions, ensuring clear and concise communication.
- Document all support interactions, resolutions, and customer feedback in the CRM system.
- Contribute to the knowledge base by creating and updating support articles and FAQs.
- Identify recurring issues and provide feedback to the product development team for continuous improvement.
- Proactively monitor customer accounts and system performance to anticipate potential problems.
- Assist with user training and onboarding for new clients.
- Maintain a high level of customer satisfaction by delivering exceptional support experiences.
- Participate in team meetings and training sessions to stay updated on product features and support procedures.
- Proven experience in a technical support or helpdesk role (minimum 2 years preferred).
- Strong understanding of common operating systems (Windows, macOS, Linux) and networking concepts.
- Familiarity with CRM software and ticketing systems (e.g., Zendesk, ServiceNow).
- Excellent troubleshooting and diagnostic skills.
- Exceptional written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
- Ability to work independently and manage time effectively in a remote environment.
- Patience, empathy, and a genuine desire to help customers.
- Experience supporting SaaS products is a significant advantage.
- Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience.
- Ability to work flexible hours to cover different time zones may be required.
This advertiser has chosen not to accept applicants from your region.
8
Remote Customer Support Specialist - Global Operations
607 Al Seef
BHD25 Hourly
WhatJobs
Posted 4 days ago
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Job Description
Our client is looking for a dedicated and empathetic Customer Support Specialist to join their fully remote, global operations team. This role is critical in providing exceptional support to our diverse customer base, resolving inquiries, and ensuring a positive customer experience. You will be the first point of contact for customers, handling a wide range of issues via email, chat, and phone. A proactive approach to problem-solving and a commitment to customer satisfaction are paramount. You will be responsible for accurately documenting customer interactions, troubleshooting technical issues, providing product information, and escalating complex problems to the appropriate departments. This position requires excellent communication skills, patience, and the ability to explain technical or complex information in an easily understandable manner. You will be working within a supportive team environment, with ample opportunities for professional growth and development. As a remote employee, you will need a reliable internet connection and a dedicated workspace free from distractions. Our client emphasizes a strong team culture, achieved through regular virtual team meetings, collaborative tools, and a commitment to employee well-being. You will be expected to maintain high standards of service, contribute to team knowledge bases, and participate in training sessions to stay updated on product and service offerings. The ability to multitask and manage time effectively in a remote setting is key to success in this role. This is an exciting opportunity to contribute to a growing company from the comfort of your own home.
Responsibilities:
Qualifications:
Responsibilities:
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
- Troubleshoot and resolve customer issues effectively, ensuring customer satisfaction.
- Document all customer interactions and resolutions accurately in the CRM system.
- Provide accurate product and service information to customers.
- Escalate complex issues to the relevant departments for resolution.
- Identify trends in customer issues and provide feedback to improve products and services.
- Maintain up-to-date knowledge of company products and services.
- Collaborate with team members to share best practices and improve support processes.
- Contribute to the development of customer support documentation and FAQs.
- Achieve and exceed customer satisfaction and response time targets.
Qualifications:
- High school diploma or equivalent; some college coursework or degree preferred.
- Proven experience in customer service or a related role.
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Proficiency in using customer support software and CRM systems.
- Ability to work independently and manage time effectively in a remote setting.
- High level of empathy, patience, and professionalism.
- Comfortable working with technology and learning new software.
- Reliable internet connection and a dedicated home office setup.
- A proactive and positive attitude towards customer service.
This advertiser has chosen not to accept applicants from your region.
9