7 Ground Handling jobs in Bahrain
Advisor - Ground Handling
Posted today
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Job Description
Main Objectives
Responsible for advising, guiding, and supporting the Operations Division in strengthening performance across Terminal Services, Airside Operations, OCC&OTP, and the FBO departments. The role exists to review and challenge current practices, address performance gaps, and introduce best-in-class solutions aligned with strategic objectives. By enhancing operational discipline, compliance, efficiency, and service excellence, the function ensures that the Operations Division delivers safe, reliable, and customer-focused outcomes, contributing to BAS's overall success.
Main Duties
- Evaluate operational performance across Terminal Services, Airside Operations, OCC & OTP, and FBO, identifying systemic weaknesses and recurring challenges to ensure issues are addressed promptly and divisional efficiency is strengthened.
- Advise on strategic operational plans and divisional priorities, ensuring integration of terminal, airside, OCC&OTP, and FBO functions to optimize service delivery, resource utilization, and customer satisfaction.
- Oversee compliance reviews across all covered areas, ensuring adherence to international standards, regulatory requirements, and company policies to safeguard operations, protect the organization, and uphold its reputation.
- Provide expert guidance on performance measurement frameworks, reviewing on-time performance, service standards, incident reporting, and VIP/FBO handling metrics to enable data-driven decisions and continuous improvement.
- Support and strengthen leadership capability within the division, mentoring managers and supervisors, instilling accountability, and promoting a results-driven culture to build a high-performing operations leadership team.
- Advise on budgetary discipline and cost optimization, reviewing divisional spending patterns across terminal, airside, OCC&OTP, and FBO to ensure financial efficiency while maintaining service and safety standards.
- Enhance collaboration with stakeholders, strengthening relationships with airlines, airport authorities, regulatory bodies, and VIP/FBO customers to ensure alignment, smooth operations, and business continuity.
- Recommend and oversee operational improvement initiatives, introducing best practices, new technologies, and process enhancements across all covered areas to elevate operational standards, safety, and customer experience.
- Comply with Company's and airport authorities' health, safety & security requirements.
- Carries out other similar or related duties as directed by the management.
Minimum Requirements
Education:
- Bachelor's Degree in Aviation Management, Engineering, Business Administration, or equivalent.
- Master's Degree is preferred.
Experience:
- Minimum 15 years' progressive experience in airport/airline operations, including exposure to terminal services, airside operations, OCC, and FBO.
Other Essential Requirements:
- Strong knowledge of international aviation regulations, safety standards, and airport management practices.
- Demonstrated ability to turn around underperforming operations and drive organizational change.
- Exceptional problem-solving, analytical, and strategic advisory skills.
- Strong communication, influencing, and stakeholder management skills.
- High integrity, resilience, and ability to operate in high-pressure environments.
Senior Aviation Operations Specialist - Ground Handling
Posted 15 days ago
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Job Description
Key Responsibilities:
- Develop, implement, and manage ground handling operational procedures to ensure safety, efficiency, and compliance.
- Coordinate and oversee all aspects of aircraft ground operations, including passenger services, baggage handling, cargo, and flight crew support.
- Liaise effectively with airline representatives, air traffic control, airport authorities, and other service providers.
- Ensure adherence to all relevant aviation regulations, safety standards, and company policies.
- Manage ground handling staff, providing leadership, training, and performance evaluations.
- Monitor aircraft turnaround times and implement strategies to optimize efficiency.
- Develop and manage operational budgets, controlling costs while maintaining service quality.
- Conduct risk assessments and implement safety management systems (SMS) for ground operations.
- Investigate incidents and accidents, implementing corrective actions to prevent recurrence.
- Stay abreast of industry best practices, technological advancements, and regulatory changes in aviation operations.
- Develop and maintain strong working relationships with key stakeholders.
- Contribute to strategic planning for airport operations and resource allocation.
- Prepare operational reports and analyze performance metrics.
- Ensure efficient resource management, including equipment and personnel scheduling.
- Champion a safety-first culture throughout the ground operations team.
This is a fully remote position. While the company has a presence in Isa Town, Southern, BH , the successful candidate will work remotely, focusing on strategic planning, coordination, and oversight. We are looking for a proactive and detail-oriented individual with a passion for aviation excellence. Extensive experience in airline or airport ground operations is mandatory. A degree in Aviation Management, Logistics, or a related field is highly desirable. Excellent communication, decision-making, and problem-solving skills are essential.
Airport Operations Coordinator
Posted 3 days ago
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Job Description
Responsibilities:
- Monitor and manage daily airport operations, including flight schedules, gate assignments, and ground handling activities.
- Coordinate with airline representatives, air traffic control, security personnel, and other airport stakeholders.
- Respond to operational disruptions and emergencies, implementing contingency plans as needed.
- Ensure compliance with all aviation regulations, safety standards, and security protocols.
- Assist in the management of airport facilities and infrastructure, reporting any issues or maintenance requirements.
- Develop and distribute operational reports, performance metrics, and situational updates.
- Support the implementation of new operational procedures and technologies.
- Liaise with customs, immigration, and other government agencies as required.
- Manage passenger flow and provide assistance during peak travel periods or disruptions.
- Oversee ground support equipment operations and coordination.
- Conduct regular safety inspections and audits of operational areas.
- Provide support for special events or VIP movements.
- Maintain effective communication channels across all airport departments and external partners.
- Assist in the training and onboarding of new operational staff.
- Bachelor's degree in Aviation Management, Business Administration, Logistics, or a related field.
- Minimum of 3 years of experience in airport operations, airline operations, or a related aviation field.
- Strong understanding of airport operations, air traffic control principles, and aviation safety regulations.
- Excellent communication, interpersonal, and coordination skills.
- Ability to work effectively under pressure in a dynamic and fast-paced environment.
- Proficiency in Microsoft Office Suite and airport operations software is a plus.
- Detail-oriented with strong analytical and problem-solving capabilities.
- Ability to work flexible hours, including nights, weekends, and holidays, as required.
- Valid driver's license.
- Knowledge of airport security procedures and protocols.
- This position requires regular on-site presence at the airport in **Hamad Town, Northern, BH**, and is not remote.
Airport Operations Manager
Posted 11 days ago
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Job Description
Key Responsibilities:
- Oversee and manage all aspects of airport operations, including airside and landside activities.
- Ensure compliance with all relevant aviation regulations, safety standards, and security protocols.
- Coordinate daily activities of airlines, air traffic control, ground handlers, and other service providers.
- Develop, implement, and refine operational procedures and policies.
- Manage and mentor a team of operations staff, providing guidance and support.
- Monitor airport performance metrics and identify areas for improvement.
- Respond effectively to operational disruptions, incidents, and emergencies.
- Manage resources, including staffing, equipment, and facilities, to optimize efficiency.
- Liaise with regulatory bodies and external agencies.
- Contribute to the development and implementation of strategic airport plans.
- Bachelor's degree in Aviation Management, Business Administration, Logistics, or a related field.
- Minimum of 5 years of progressive experience in airport operations management.
- In-depth knowledge of airport operations, aviation regulations, and safety management systems.
- Proven leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by operational needs.
- Proficiency in airport management software and systems.
Airport Operations Supervisor
Posted 14 days ago
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Job Description
The Airport Operations Supervisor will be responsible for managing ground handling operations, coordinating with airlines, air traffic control, and other airport stakeholders to ensure smooth flight turnarounds. This includes supervising ground crew, delegating tasks, and monitoring performance to maintain optimal service levels. You will play a key role in managing operational disruptions, such as delays or emergencies, by implementing contingency plans and communicating effectively with all involved parties.
Key duties will involve ensuring adherence to safety protocols and security procedures, conducting regular safety inspections, and investigating any incidents or near misses. The supervisor will also be responsible for managing the allocation and utilization of resources, including equipment and personnel, to meet operational demands. Developing and implementing process improvements to enhance operational efficiency and reduce costs will be an integral part of the role. You will also be responsible for maintaining accurate operational records and preparing detailed reports for management.
The ideal candidate will possess a Bachelor's degree in Aviation Management, Logistics, or a related field, or equivalent professional experience. A minimum of 4 years of experience in airport operations, ground handling, or a related aviation role is required. Strong knowledge of airport operations, safety regulations (e.g., IATA, ICAO), and security procedures is essential. Excellent leadership, communication, and decision-making skills are paramount. The ability to work under pressure and manage multiple priorities in a fast-paced environment is crucial. This position requires full on-site presence due to the nature of airport operations.
Associate – Airport Operations Performance
Posted 21 days ago
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Job Description
Company
Division
Operations
Location
Department
Operations
Closing Date
24-Nov-2024
JOB PURPOSEConduct Airport Service Quality (ASQ) surveys, fieldwork studies, and other data collection initiatives. This role is essential for gathering insights into passenger journey and operational efficiency. The Associate will ensure accurate data collection, analysis, and reporting to support continuous improvement efforts and enhance overall customer satisfaction.
Responsibilities include collaborating with various airport stakeholders, maintaining high standards of data integrity, and contributing to strategic decision-making processes based on collected data.
KEY ACCOUNTABILITIES- Conduct Surveys: Administer and manage airport operations surveys to gather relevant data tailored to specific study requirements, ensuring a comprehensive understanding of customer satisfaction.
- Execute ASQ fieldwork in accordance with the Airport Council International (ACI) guidelines and established sample plans, ensuring adherence to best practices.
- Assess Airport Services: Conduct thorough assessments of various airport services and facilities to verify compliance with ASQ and Service Level Agreement (SLA) standards, identifying areas needing improvement.
- Data Collection: Utilize diverse methodologies, including direct observations, interviews, and case studies, to collect and compile accurate data that informs operational decisions. Provide insights and feedback to support continuous improvement in airport services and operations fostering a culture of excellence and responsiveness to passenger needs.
- Prepare detailed reports on findings, highlighting areas of improvement and recommending actions to enhance service quality based on conducted surveys and studies.
- Stakeholder Management: Work closely with various departments, including customer service, operations, and management, to ensure alignment on service standards and improvement initiatives. Engage with passengers, stakeholders, and airport authorities to gather qualitative feedback, enriching the quantitative data collected through surveys.
Minimum: High School Diploma.
Desirably: experience in aviation or business field.
COMPETENCIES & SKILLSFluent in the main local language (Arabic).
Upper-intermediate knowledge of English.
Excellent verbal and written communication skills for effective survey administration and reporting.
Good interpersonal skills to interact effectively with passengers, staff, and stakeholders.
High level of attention to detail in conducting quality checks and data collection.
Proficiency in using survey tools, data collection devices, and reporting software (Excel, PowerPoint, Word).
Ability to identify issues and propose practical solutions to enhance service quality.
About Application ProcessIf you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
#J-18808-LjbffrSenior Operations Manager - Airport Services
Posted 8 days ago
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Job Description
The Senior Operations Manager will be responsible for managing daily airport operations, including ground handling, baggage services, ramp operations, and passenger flow management. You will lead and motivate a diverse team of operational staff, ensuring adherence to stringent safety protocols, service level agreements, and regulatory requirements. This role demands exceptional leadership, robust problem-solving skills, and the ability to make critical decisions under pressure in a fast-paced environment.
Key responsibilities include developing and implementing operational strategies to enhance efficiency, reduce costs, and improve customer satisfaction. You will monitor operational performance, analyze key metrics, and identify areas for improvement. This involves effective resource allocation, staff scheduling, and the management of operational budgets. The successful candidate will also be responsible for liaising with airline representatives, air traffic control, and other airport stakeholders to ensure seamless coordination.
The ideal candidate will possess a Bachelor's degree in Aviation Management, Business Administration, Logistics, or a related field, with a minimum of 7 years of progressive experience in airport operations or a related aviation management role. Proven experience in managing large operational teams and complex logistics is essential. A strong understanding of airport safety regulations, security procedures, and operational best practices is required. Excellent communication, interpersonal, and leadership skills are paramount. This is an exciting opportunity to take on a leadership role in a dynamic aviation environment in Busaiteen, Muharraq, BH , with a competitive salary and benefits package.
Key Responsibilities:
- Oversee daily airport operations and ground handling activities.
- Manage and mentor operational staff teams.
- Ensure compliance with safety and security regulations.
- Develop and implement operational efficiency improvements.
- Monitor and analyze operational performance metrics.
- Manage operational budgets and resource allocation.
- Coordinate with airlines and other airport stakeholders.
- Implement service quality standards and customer satisfaction initiatives.
- Lead incident response and contingency planning.
- Drive continuous improvement in operational processes.
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