64 Gulf Hotel jobs in Bahrain
Front Desk Receptionist & Guest Services Associate
Posted 3 days ago
Job Viewed
Job Description
Hotel Revenue Management Director
Posted 21 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and execute dynamic pricing and inventory management strategies to maximize RevPAR.
- Conduct thorough market analysis, competitor benchmarking, and demand forecasting.
- Manage relationships with online travel agencies (OTAs) and other distribution partners.
- Analyze performance data and identify trends to inform strategic decisions.
- Lead and mentor the revenue management team, setting performance goals and providing development opportunities.
- Collaborate with Sales, Marketing, and Operations departments to align strategies and drive revenue.
- Prepare regular performance reports and presentations for senior leadership.
- Implement and leverage revenue management systems and technologies effectively.
- Identify opportunities for new revenue streams and cross-selling initiatives.
- Stay abreast of industry trends, emerging technologies, and best practices in revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- 7+ years of progressive experience in hotel revenue management, with at least 3 years in a leadership role.
- Proven track record of successfully increasing revenue and profitability for hotel properties.
- In-depth knowledge of hotel operations, market dynamics, and distribution channels.
- Proficiency in leading revenue management software (e.g., IDeaS, Duetto, SynXis) and analytics tools.
- Strong analytical, quantitative, and problem-solving skills.
- Excellent leadership, communication, and presentation abilities.
- Ability to work effectively in a hybrid work environment, balancing on-site and remote responsibilities.
Guest Services Supervisor
Posted 3 days ago
Job Viewed
Job Description
Guest Services Manager
Posted 4 days ago
Job Viewed
Job Description
Responsibilities:
- Lead and manage the front desk, concierge, and bell desk operations.
- Ensure exceptional guest service delivery at all touchpoints.
- Handle guest inquiries, requests, and complaints effectively and professionally.
- Train, motivate, and supervise guest services staff.
- Develop and implement service standards and procedures.
- Oversee reservation management and room assignments.
- Collaborate with other hotel departments to ensure seamless operations.
- Monitor guest feedback and implement improvements.
- Maintain a high level of product knowledge about the establishment and its offerings.
- Bachelor's degree in Hospitality Management or a related field, or equivalent experience.
- Minimum of 3-5 years of experience in hotel front office management or guest services.
- Proven leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Strong understanding of hotel operations and reservation systems.
- Customer-centric approach with a passion for service excellence.
- Ability to remain calm and composed under pressure.
- Proficiency in relevant hotel management software.
Guest Services Supervisor
Posted 6 days ago
Job Viewed
Job Description
Guest Services Manager
Posted 13 days ago
Job Viewed
Job Description
Key duties include handling guest complaints and resolving issues promptly and professionally, implementing service improvement initiatives, and collaborating with other departments such as housekeeping, food and beverage, and maintenance to ensure seamless service delivery. The Guest Services Manager will also be responsible for managing reservations, check-ins, and check-outs, ensuring accuracy and efficiency. A strong focus on guest satisfaction will be paramount, requiring proactive engagement with guests to anticipate their needs and exceed expectations. This role involves a hybrid work arrangement, combining on-site supervision with some administrative tasks that may be performed remotely. You will be expected to develop and maintain strong relationships with guests, encouraging repeat business and positive reviews. The ability to adapt to the fast-paced demands of the hospitality industry, coupled with excellent leadership and communication skills, is essential. This is an exciting opportunity to contribute to the reputation of a leading establishment and shape the guest experience for a diverse clientele. The manager will also play a role in revenue management and occupancy forecasting for the front office.
Qualifications:
- Bachelor's degree in Hospitality Management or a related field, or equivalent experience
- Minimum of 3 years of experience in front office management or a supervisory role in hospitality
- Proven track record of delivering exceptional guest service
- Strong leadership, communication, and interpersonal skills
- Proficiency in hotel management software (PMS) and reservation systems
- Ability to handle stressful situations and resolve conflicts effectively
- Knowledge of budgeting and staff scheduling
- Flexibility to work various shifts, including weekends and holidays.
Guest Services Manager
Posted 14 days ago
Job Viewed
Job Description
Key Responsibilities:
- Lead and manage the guest services team to deliver exceptional customer service.
- Develop and implement standard operating procedures for all guest-facing departments.
- Monitor guest satisfaction, address complaints, and ensure timely resolution.
- Collaborate with other departments to optimize guest experience.
- Train and mentor staff to ensure high performance and professional development.
- Manage staffing levels, schedules, and payroll for the guest services department.
- Oversee the efficient operation of the front desk and concierge services.
- Maintain a thorough knowledge of hotel services, local attractions, and amenities.
- Report on guest service metrics and identify areas for improvement.
- Ensure compliance with all hotel policies and safety regulations.
This is a Hybrid role, requiring presence at the property in Salmabad, Northern, BH for key meetings, training, and peak operational periods, with flexibility for remote work on other days.
Be The First To Know
About the latest Gulf hotel Jobs in Bahrain !
Guest Services Manager
Posted 17 days ago
Job Viewed
Job Description
Key responsibilities include developing and implementing service standards, managing staff schedules, conducting regular training sessions to enhance service quality, and handling guest complaints and special requests with professionalism and efficiency. You will also be responsible for monitoring guest feedback, identifying areas for improvement, and collaborating with other departments, such as F&B and Housekeeping, to ensure seamless operations. Budget management for the guest services department, including cost control and revenue generation initiatives, will also be a significant part of this role.
Qualifications required for this position include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in a supervisory or management role within the hospitality industry. A deep understanding of hotel operations, reservation systems, and customer relationship management (CRM) software is essential. Fluency in English and Arabic is highly desirable. The ability to work flexible hours, including evenings, weekends, and holidays, is also a requirement, reflecting the nature of the hospitality business. We are looking for a candidate who is passionate about service excellence, possesses a keen eye for detail, and thrives in a fast-paced environment. This hybrid role offers a blend of on-site strategic management and the flexibility to conduct certain administrative tasks remotely, promoting work-life balance.
If you are a natural leader with a passion for creating memorable experiences and driving operational excellence in the hospitality sector, we encourage you to apply. Join our client's team and contribute to their reputation as a leader in the industry.
Guest Services Manager
Posted 21 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee daily operations of the guest services department.
- Manage and train front desk, concierge, and bell staff.
- Ensure prompt and efficient handling of guest check-ins and check-outs.
- Address and resolve guest complaints and concerns effectively.
- Implement and maintain high service standards.
- Monitor guest feedback and implement service improvements.
- Manage reservation systems and ensure accuracy.
- Coordinate with other hotel departments to ensure seamless guest experience.
- Maintain a professional and welcoming lobby environment.
- Develop and execute strategies to enhance guest satisfaction and loyalty.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Minimum of 3-5 years of experience in hotel front office or guest services management.
- Proven leadership and team management skills.
- Excellent customer service and problem-solving abilities.
- Strong communication and interpersonal skills.
- Proficiency in hotel property management systems (PMS).
- Knowledge of luxury service standards and etiquette.
- Ability to work flexible hours, including nights and weekends.
- Fluency in English is essential; knowledge of additional languages is a plus.
Hotel Revenue Management Director - Remote
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement comprehensive revenue management strategies to maximize room revenue and overall profitability across assigned properties.
- Conduct in-depth market analysis, competitor benchmarking, and demand forecasting to inform pricing and inventory strategies.
- Set room rates, forecast occupancy, and manage inventory levels across all distribution channels.
- Utilize revenue management systems (RMS) and data analytics tools to identify trends, opportunities, and potential risks.
- Collaborate closely with Sales, Marketing, and Operations teams to align strategies and drive incremental revenue.
- Monitor industry trends, economic factors, and competitive activities that may impact revenue performance.
- Develop and present regular performance reports and strategic recommendations to senior leadership.
- Implement dynamic pricing strategies based on demand, seasonality, and local events.
- Oversee the effective use of property management systems (PMS) and channel managers.
- Train and mentor hotel revenue management teams, fostering a culture of continuous improvement and data-driven decision-making.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. MBA or advanced degree is a plus.
- Minimum of 7 years of progressive experience in hotel revenue management, with a proven track record of success in driving revenue growth and profitability.
- Extensive knowledge of revenue management principles, forecasting methodologies, and pricing strategies.
- Proficiency with industry-standard revenue management systems (e.g., IDeaS, Duetto) and property management systems (e.g., Opera).
- Strong analytical and quantitative skills, with the ability to interpret complex data and translate it into actionable strategies.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work independently, manage multiple priorities, and thrive in a remote, global team environment.
- Strategic thinking and a proactive approach to identifying and capitalizing on market opportunities.
- Understanding of digital marketing and distribution channels within the hospitality industry.